The document discusses techno stress, which is stress caused by technology. It describes some common symptoms of techno stress like frustration, anxiety, tension, and pain. It also discusses how 59% of people in a Microsoft study reported getting angry with their computers. The document then discusses strategies for coping with techno stress both personally and organizationally. It describes an activity where workshop participants discussed and drew pictures illustrating techno stress and how to reduce it.

1. Overcoming Techno Stress in the Workplace Beth Kanter, Nonprofit and Technology Workshop 1999

2. Personal Techno Stress Have you identified strategies for coping with technology when it doesn’t work? Do you understand the basic principles of ergonomics? Do you take frequent stretch breaks when working at the computer for long hours? Are you your own best filter?

3. Techno Stress Frustration Anxiety Tension Pain Fear From Technology and Nonprofits Workshops, 1999 by Beth Kanter

4. Techno Stress It’s like being a foreigner and not being able to speak the language From Technology and Nonprofits Workshops, 1999 by Beth Kanter

5. Techno Stress From Technology and Nonprofits Workshops, 1999 by Beth Kanter

6. Techno Stress You're Not Alone A 1995 Microsoft study of nearly 3,000 adults found that 59% of respondents reported getting angry with their computers.

7. Organizational Techno Stress Does our organization truly need this technology? How can we provide effective technology training? How can we provide ongoing and peer tech support? How can we provide ample technology playtime? How can we alleviate staff’s techno discomfort?

8. Techno Stress What does your TechnoStress feel like? What words would you use to describe it?

9. Techno Stress What does your TechnoStress look and sound like? If your TechnoStress were a famous painting, what would it be?

10. Techno Stress TechnoStress contains energy that can be harnessed and used in positive ways. How can you convert TechnoStress into usable energy?

11. Techno Stress Workshop participants will work in small groups: Discuss TechnoStress: What is it? How to turn it around? Draw a picture to illustrate your point. Each group will present their ideas to the group.

12. Techno Stress Workshop participants divided into three small groups. They discussed TechnoStress and created an artwork based on the theme. Each group presented their piece to the whole group for reflection and discussion about TechnoStress. The following slides document what workshop participants did.

13. Techno Stress This drawing shows how TechnoStress makes this person angry and frustrated. This person is screaming, while throwing his computer out the window and breaking his mouse.

14. Techno Stress How to turn this TechnoStress into positive energy?

15. Techno Stress Get away from the computer. Find a friend who can help you or a book that answers your questions.

16. Techno Stress This drawing shows situations where one feels TechnoStress. It is a maze without a way out. A voice mail tech support where you can trapped and never reach a human. When using you're computer, you can become chained between the keyboard and the chair. Illegal operations happen. A guillotine cuts off your head.

17. Techno Stress Four people who can speak the same language and understand one another. They are engaged in a conversation. The person in the middle doesn't understand is unhappy and feeling left out. This image show isolation and confusion, but there is some hope because you can learn technical language.

18. Techno Stress TechnoStress happens when technology development that doesn’t consider the human or thoughts a user might have.

19. Techno Stress

20. Techno Stress There was a big noise from punching the paper. The need to break through is very strong. It is driven by anger or desire to know the answer. The hand represents carpal tunnel.

21. Techno Stress The eyes represent privacy being invaded while using the Internet. The repeated words are information overload which comes from our expectations that we can absorb vast quantities of information at such a fast pace. We can't. A techno buddy would help.

22. Techno Stress Why isn’t this educator stressed out?