Forthnet / C2 UCaaS presentation, on UCC 2015 conference.

12. 6.7B €
in 2014
12.9Β €
by 2018
14% CAGR
2.7B €
in 2014
3.4Β €
by 2018
13% CAGR
2.7B €
in 2014
3.0Β € by
2018
7.4% CAGR

15. Flexible Fully Managed
Pay as you Go Powered by
ALUE
Telephony
UCC
Cloud

17. •
•
•
OptionsontopofBaseUser
MULTI MEDIA N-PARTY CONFERENCING
UNIFIED MESSAGING (more than a simple Voice Mail)
FAX SERVICES
APIs SVR (CSTA, TSAPI, TAPI, Recording & Management APIs)
UNIVERSAL CLIENT (smartphone, tablet, PC)
HOSPITALITY + OCCUPANCY
VOICE RECORDING (per hour)
ON-SITE MOBILITY (additional DECT/WLAN device) (2)

18. CC AGENT DESKTOP
BASE CCD AGENT
Can connect any
IP/TDM/Agent Softphone
phone
*Base User RTU needed
WORKFORCE MANAGEMENT
API
(Assign the right employee with the
right skills to the right job at the right time)
CALL RECORD INTERFACE API
(Record tickets retrieval)
SOFTPANEL MANAGER
(On TV or non-dedicated PC
screens, in addition to LED panels)
CC SUPERVISOR
MULTI+RTI
CC SUPERVISOR
MONO
CC SUPERVISOR
LIGHT
Team Leader
Supervisor
Multi-CC
Supervisor
OptionsontopofBaseAgent •
•
•

19. 8082 My IC
Phone
LifeSize
Video conf
set
4135
IP Conf
8012
Desk Phone
4059 EE
Attendant
console
Third party
Fax
DECT
AP
Third party
Analog device
OmniTouch
400/500/8232
8Series IP
device
IP Desktop
Softphone (PC, Mac, iPad))
Wi-Fi
AP
OmniTouch
8118/8128 WLAN
Android
iPhone
Blackberry
Any mobile
My IC Desktop
(PC)
Tablet
(iPad)
IP DECT
AP
9Series digital
device

24. ALUE
+ 3rd Party
PBX

29. •
•
•
•
•
•
Athens
Sophia
10 GE
20GE
10GE
10GE
10GE
Frankfurt
30 GE
10GE
•
•
•
•
•

30. o
o
o
o
o
o

31. Firewalls VMware
high availability
platform
Forthnet DC
infrastructure
CE
Managed
Router
Global Internet
Reverse
Proxy
User AAA
OpenTouch
SBC
P
MPLS Leased Line
/ ADSL
PE / LNS
Forthnet
SBC
Forthnet voice
infrastructure
Forthnet MPLS
infrastructure
Services accessible
from anywhere

32. 






CE
Managed LL
Router
Leased Line
MPLS
PE P
LNS
Managed
ADSL
Router
Site with >10 users
Site with <10 users

33. 








34. •
•

35. Flexible
/PAYG
Fully
Managed
OPEX
Network
integration