BBC futurist, Tom Cheesewright, talks ubiquitous computing and how it is affecting people, places and organisations across the world. This is the speech Tom gave at Daisy Communications' flagship event 'Daisy Wired? 2014'.
Social Interaction Design For Augmented Reality: Patterns and Principles for ...Joe Lamantia
Augmented reality blends the real world and the Internet in real time, making many new kinds of proximity, context, and location based experiences possible for individuals and groups. Despite these many possibilities, we know from history that the long term value and impact of augmented reality for most people will depend on how well these experiences integrate with ordinary social settings, and support everyday interactions. Yet the interaction patterns and behavior we see in current AR experiences seem almost ‘anti-social’ by design. This is an important gap that design must close in order to create successful AR offerings. In other words, much like children going to school for the first time, AR must to learn to ‘play well with others’ to be valuable and successful. This presentation reviews the interaction design patterns common to augmented reality, suggests tools to help understand and improve the ’social maturity’ of AR products and applications, and shares design principles for creating genuinely social augmented experiences that integrate well with human social settings and interactions.
Data is the new Oil, Publicy is the new Privacy (Futurist, Speaker Gerd Leonh...Gerd Leonhard
This is the edited version of my presentation at SwissNex San Francisco on April 10, 2012, see http://swissnexsanfrancisco.org/Ourwork/events/dataisthenewoil Video will be on http://www.youtube.com/gleonhard shortly. Topics
Designing the future of Augmented RealityCarina Ngai
Presented on March 4th, 2016 at Interaction16 in Helsinki, Finland.
Until now, augmented reality has so far been mostly a sci-fi vision that overlays visual information to what we see in the physical world. It’s widely perceived as a “cool and interesting feature” for brands and advertising, but doesn’t have much practicality yet. To harness the real power of AR, which includes geolocation, image recognition, we believe that a more utilitarian visual search would be next.
To design for such possibilities, we begin to question even the fundamental basis of AR. For example, what would AR become beyond a rich visual layer? Will this change people’s motivation and behavior to use AR? How can we redefine AR to be a tool to give augmented information on objects? And how we can speculate its usage in the future?
Social Interaction Design For Augmented Reality: Patterns and Principles for ...Joe Lamantia
Augmented reality blends the real world and the Internet in real time, making many new kinds of proximity, context, and location based experiences possible for individuals and groups. Despite these many possibilities, we know from history that the long term value and impact of augmented reality for most people will depend on how well these experiences integrate with ordinary social settings, and support everyday interactions. Yet the interaction patterns and behavior we see in current AR experiences seem almost ‘anti-social’ by design. This is an important gap that design must close in order to create successful AR offerings. In other words, much like children going to school for the first time, AR must to learn to ‘play well with others’ to be valuable and successful. This presentation reviews the interaction design patterns common to augmented reality, suggests tools to help understand and improve the ’social maturity’ of AR products and applications, and shares design principles for creating genuinely social augmented experiences that integrate well with human social settings and interactions.
Data is the new Oil, Publicy is the new Privacy (Futurist, Speaker Gerd Leonh...Gerd Leonhard
This is the edited version of my presentation at SwissNex San Francisco on April 10, 2012, see http://swissnexsanfrancisco.org/Ourwork/events/dataisthenewoil Video will be on http://www.youtube.com/gleonhard shortly. Topics
Designing the future of Augmented RealityCarina Ngai
Presented on March 4th, 2016 at Interaction16 in Helsinki, Finland.
Until now, augmented reality has so far been mostly a sci-fi vision that overlays visual information to what we see in the physical world. It’s widely perceived as a “cool and interesting feature” for brands and advertising, but doesn’t have much practicality yet. To harness the real power of AR, which includes geolocation, image recognition, we believe that a more utilitarian visual search would be next.
To design for such possibilities, we begin to question even the fundamental basis of AR. For example, what would AR become beyond a rich visual layer? Will this change people’s motivation and behavior to use AR? How can we redefine AR to be a tool to give augmented information on objects? And how we can speculate its usage in the future?
Glimpses into the future of mobile devices, the internet, and more - updated ...Michael Harries
First given at Mobile Monday Sydney on 2 November 2009.
A thought provoking look at the forces affecting the future of the mobile internet.
(Let me know what you think.)
A Chinese team of researchers has recently unveiled the world’s most powerful quantum computer – capable of manipulating 66 qubits of data. At the same time, a team at Cambridge University in the UK has created a quantum computing desktop operating system – which could be as significant a step at bringing quantum capabilities into the mainstream as Microsoft’s development of MS-DOS and Windows was for classical desktop computing.
#MobileRevolution: How Mobile Is (Still) Changing The WorldAlexandre Jubien
Mobile has revolutionized our lives, up to the point it has become an extension of our brains!
Why? What are the specific characteristics of mobile that made this revolution happen?
And what's next? Is mobile still changing the world?
What is the next revolution?
Network thinking. The incoming new decentralised age from a design perspectiv...Network Society Research
This talk is a 3 steps fast forward journey into design. What is design today -aka- the switch of traditional business leadership. Why business and money loves Design (Design Thinking and beyond). Technologies are shaping us faster than we think: Smart connected objects are natural born storytellers. Design rules for a highly networked -post cloud computing- world.
A conversation about interesting future technology, by Glen Hiemstra, futurist speaker and Founder, Futurist.com. Presented to a Technology Executive Roundtable conducted by Woods Creek Consulting, in Bellevue, Washington, March 2009. The program was video-intensive and several slides are only transitions into videos, not viewable here. For more info contact www.futurist.com
My opening keynote at the ABI Insurance in the digital world: cyber, data and technology – from hype to reality. Over the last two years digitisation has continued to accelerate, and is increasingly revolutionising all aspects of insurance and savings firms’ businesses. Technology is facilitating new operating
models and new customer relationships, huge volumes of data provide insights firms have never had access to before, and cyber risks create both operational and underwriting challenges to engage with.
This is a long form version with speaker notes on the slides.
2015 International CES - What I learned at CES and what brands have to knowMatt Doherty
For the past three years I’ve attended International CES. Each year I break down the show into larger thematic takeaways and trends that every brand should know. I look for the bigger picture and implications of technology moving forward and unveil the opportunities at hand over the course of the four day conference. Give it a read. Get inspired by something. And if you have any questions give me a shout out on Twitter (@themattdoh). [Written and designed by Matt Doherty]
Glimpses into the future of mobile devices, the internet, and more - updated ...Michael Harries
First given at Mobile Monday Sydney on 2 November 2009.
A thought provoking look at the forces affecting the future of the mobile internet.
(Let me know what you think.)
A Chinese team of researchers has recently unveiled the world’s most powerful quantum computer – capable of manipulating 66 qubits of data. At the same time, a team at Cambridge University in the UK has created a quantum computing desktop operating system – which could be as significant a step at bringing quantum capabilities into the mainstream as Microsoft’s development of MS-DOS and Windows was for classical desktop computing.
#MobileRevolution: How Mobile Is (Still) Changing The WorldAlexandre Jubien
Mobile has revolutionized our lives, up to the point it has become an extension of our brains!
Why? What are the specific characteristics of mobile that made this revolution happen?
And what's next? Is mobile still changing the world?
What is the next revolution?
Network thinking. The incoming new decentralised age from a design perspectiv...Network Society Research
This talk is a 3 steps fast forward journey into design. What is design today -aka- the switch of traditional business leadership. Why business and money loves Design (Design Thinking and beyond). Technologies are shaping us faster than we think: Smart connected objects are natural born storytellers. Design rules for a highly networked -post cloud computing- world.
A conversation about interesting future technology, by Glen Hiemstra, futurist speaker and Founder, Futurist.com. Presented to a Technology Executive Roundtable conducted by Woods Creek Consulting, in Bellevue, Washington, March 2009. The program was video-intensive and several slides are only transitions into videos, not viewable here. For more info contact www.futurist.com
My opening keynote at the ABI Insurance in the digital world: cyber, data and technology – from hype to reality. Over the last two years digitisation has continued to accelerate, and is increasingly revolutionising all aspects of insurance and savings firms’ businesses. Technology is facilitating new operating
models and new customer relationships, huge volumes of data provide insights firms have never had access to before, and cyber risks create both operational and underwriting challenges to engage with.
This is a long form version with speaker notes on the slides.
2015 International CES - What I learned at CES and what brands have to knowMatt Doherty
For the past three years I’ve attended International CES. Each year I break down the show into larger thematic takeaways and trends that every brand should know. I look for the bigger picture and implications of technology moving forward and unveil the opportunities at hand over the course of the four day conference. Give it a read. Get inspired by something. And if you have any questions give me a shout out on Twitter (@themattdoh). [Written and designed by Matt Doherty]
Concierge Onboarding: How to Make Customers Happy and Keep Them That WayProcessStreet
The 1980s was the dawn of technology as we know it. It was also the dawn of hilarious technological hyperbole — you could hear the excitement in the voices of companies declaring they had built ‘the only computer you’ll need for years to come‘. Although laughable in the present day, commercial home computers like the Commodore 64 were a huge improvement on the monstrous machines of past eras so unwieldy they had to be built into rooms. In fact, for the first time in history, you could buy your own computer.
How not to be Shit!* Talk from a 'digital conversations' meet up in London. All about how there's a lot of rubbish made in digital agencies, but we might just be on the verge of something better. With slide notes added on screen
*contains mild swearing.
Three things that will change the world and five things you can do about it.Erik Arvedson
Technology is changing the world faster than ever. And people too are changing faster than ever. This presentation describes three main trends that will change the world in the coming years and five strategies to meet the challenges.
Pay with a tweet to download it, just go to this page: http://www.paywithatweet.com/pay/?id=4d985d768181e3cf58a2000dcbcf00d8
For one week each year Sin City plays host to the next-generation of innovations and technologies before they’re introduced to the marketplace. This year, more than 200,000 attendees came to CES to walk through 2.5 million square feet of trade show space to see the latest drones, connected cars, TVs and smartphones, and even a VR device that gives you the sensation of flying through the sky like a superhero.
Y&R sent some of our brightest minds to take in the sights and sounds of CES 2016. Here’s what they had to say:
Labs.Redweb - Agency Briefing: The Internet Of Things David Burton
The good, the bad, & the ugly of the Internet of Things
An agency briefing on the latest area of investigation for Redweb Labs: The Internet of Things
Our view from the starting blocks and the questions and issues we've lined up to be investigated further over the coming months
The Internet of Things, an Agency Briefing 2014Redweb Ltd
An Agency Briefing about the Internet of Things. Detailing our early thoughts on the good, the bad, and the ugly of smart, connected, or wearable objects
Possibilities and perils of the data-driven world.joshuakauffman
I gave this lecture and led a discussion at the Future Insight summit in Oslo, Norway, March 13, 2014.
This was an introduction to subjects relating to the data-driven world, including a lengthier bit on the Quantified Self.
I improvised from the presenter notes.They give a pretty good sense of the contour of the talk.
In the Q and A session, people were mostly concerned about privacy implications of personal data collection.
My short answer is that I am also concerned, and think we need to broaden the discussion of privacy so that it transcends the concept of unwanted exposure and recenters itself on questions relating to the terms of exchange of personal data as they relate to social and economic value.
Similar to Ubiquity: smart people, smart places, smart organisations (20)
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex ProofsAlex Pruden
This paper presents Reef, a system for generating publicly verifiable succinct non-interactive zero-knowledge proofs that a committed document matches or does not match a regular expression. We describe applications such as proving the strength of passwords, the provenance of email despite redactions, the validity of oblivious DNS queries, and the existence of mutations in DNA. Reef supports the Perl Compatible Regular Expression syntax, including wildcards, alternation, ranges, capture groups, Kleene star, negations, and lookarounds. Reef introduces a new type of automata, Skipping Alternating Finite Automata (SAFA), that skips irrelevant parts of a document when producing proofs without undermining soundness, and instantiates SAFA with a lookup argument. Our experimental evaluation confirms that Reef can generate proofs for documents with 32M characters; the proofs are small and cheap to verify (under a second).
Paper: https://eprint.iacr.org/2023/1886
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!SOFTTECHHUB
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfMalak Abu Hammad
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
UiPath Test Automation using UiPath Test Suite series, part 5DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 5. In this session, we will cover CI/CD with devops.
Topics covered:
CI/CD with in UiPath
End-to-end overview of CI/CD pipeline with Azure devops
Speaker:
Lyndsey Byblow, Test Suite Sales Engineer @ UiPath, Inc.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Building RAG with self-deployed Milvus vector database and Snowpark Container...Zilliz
This talk will give hands-on advice on building RAG applications with an open-source Milvus database deployed as a docker container. We will also introduce the integration of Milvus with Snowpark Container Services.
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
2. You are all futurists.
I may have made it my job title but no-one gets through life
without thinking about the future.
Whether it is setting the sales targets for the year ahead, or
spending furtive half hours at work booking your summer
holiday, we all plan. We all spend lots of time thinking about
the future.
This presentation will talk about a future that is rushing
towards us, ever faster. A future that only a few years ago
would have been pure fiction, but due to the pace of change is
fast becoming reality.
3. W0
W0W1 W1
W1 W1W2
W2
W2
P
Rambus Inc.
W2
I’m going to start with a physics lesson.
Only joking! It’s not your GCSEs again or O-levels.
This is a diagram showing the operation of a new type of
camera designed by Rambus Inc.
I’d like to show you the camera itself.
4. But there’s not a lot to see because it’s the diameter of just three
human hairs.
It needs no lens. And it costs less than 15 pence to manufacture.
If you think we live in a surveillance culture now, just wait until
this hits the market in two to three years’ time.
5. This camera is just the latest evidence of the unstoppable progress
of technology. Its exponential progress on all fronts: smaller,
faster, cheaper, better.
Digital technology is reaching an important milestone in this
inexorable advance. A point at which it is everywhere, yet almost
invisible.
We call this milestone ubiquity, the point at which the promise of
ubiquitous computing becomes reality.
Today I want to talk about the concept of ubiquity and how it affects
all of our lives at three different scales: personal, organisational
and geographical.
People, companies and places.
UBIQUITY
6. INTERNET • DIGITAL CONTENT • LOW-COST COMPUTING • BIG DATA
SMALLER
CHEAPER
FASTER
7. Let’s put this in historical context. The term ubiquitous computing
was first coined 26 years ago at the home of so many computing
innovations, Xerox PARC.
Here the mouse, the graphical user interface, Ethernet, and the laser
printer were all created. Some of those for Steve Jobs to steal.
Or not. Depending on your version of history.
8. You can start this story all the way back at Manchester’s baby, and
probably before.
The concept of ubiquitous computing has been fleshed out by academics
in the subsequent years, but it’s best understood by plotting the
advance of computers.
9. But for me it began with the ZX Spectrum. This is
mine in its swanky full keyboard case. The Spectrum
was great. But it had its limitations.
10. The user interface wasn’t exactly friendly.
More specifically, it wasn’t very human. In fact it was
alien.
If you wanted to converse with a Spectrum or any other
computer of this era, you had to learn its language. Its
customs.
It wasn’t very portable.
Its only means of
interconnection with
other machines was via
tapes.
The bandwidth of this
connection depended on
whether you chose first
or second class post.
12. It was portable. With the
addition of a PCMCIA card
it could be connected to
the Internet.
Wirelessly after a while.
And it had a graphical
user interface. Much more
natural and friendly.
13. Today, we have smartphones.
They’re more powerful.
They’re permanently
connected. And they’re
pocketable.
But most importantly,
they’re more human.
The reason anyone can pick
up a smartphone and use it
in minutes is because all
that power has been put to
good use.
Making it speak our
language. Touches, swipes,
gestures.
We stop
treating the
technology as
a discrete
object. It
becomes part
of us. An
extension of
ourselves.
14. We may not have the
sound effects or the
sharp suits of Steve
Austin, but we are
all bionic now.
I have a terrible
sense of direction
but it doesn’t
matter. Because my
digital prosthetic
can navigate for me.
It makes up for the
weakness of my
memory. My
smartphone is the
reason that I am
usually in the right
place at the right
time.
But my phone does
more than make up
for my deficiencies.
It makes me
superhuman.
15. I have digital
sixth senses called
Twitter, Facebook
and LinkedIn that
keep me aware of
what’s happening in
the world, my home
and work life, in
real time.
I now have a truly
photographic memory.
I can tap the world’s
knowledge in seconds.
16. INTERNET • DIGITAL CONTENT • LOW-COST COMPUTING • BIG DATA
FIXED
DISCRETE
PORTABLE
NETWORKED
PERSONAL
CONNECTED
UBIQUITY
U
We have gone from somewhere computing,
talking an alien language.
To portable computing, using a much
friendlier means of communication.
To anywhere computing. Small devices so
powerful and so human that they have become
an extension of ourselves.
The next natural step is from anywhere
computing to everywhere computing.
Computers disappearing as discrete objects
in their own right. Their power being
distributed into the cloud and into the
everyday objects all around us.
18. The reality
remains a lot
more dorky.
This is
Google Glass.
All of the
technology of
a smartphone,
condensed
into a pair
of glasses.
You can see
some here
today if you
haven’t had
the chance
yet.
They’re
impressive,
but the
technology’s
not quite
invisible.
19. Kopin Corp.
That’s coming
though. This is me
sporting a prototype
by a company called
Kopin.
OK they’re a bit
Dame Edna but at
least you don’t look
like an extra from
Star Trek.
The display is
tucked away just
here. Behind the
lens and barely
visible to anyone
else.
The camera? Well if
it uses the one I
showed at the start,
it could be just
about anywhere.
20. SMART… PEOPLE
These gadgets represent the most visible steps towards ubiquity
today.
They’re certainly eye-catching. But it’s the impact that they will
have that is much more interesting.
At the personal scale, ubiquitous computing does one clear thing.
It makes us more capable. And capable of doing more.
21. This is one of the
key themes in
technological
progress of the last
few hundred years.
An economist would
explain it as the
substitution of
capital for labour.
22. Historically automating
production has always
spurred economic growth
and created more jobs.
Some people
become very
rich but the
whole of
society
benefits.
The efficiency
of computing
means economic
growth for
some but fewer
jobs over all.
23. We see this trend
writ large in the
headlines today.
Why was there a tube
strike in London
recently? Because
machines were
replacing people.
The same way many
blue collar jobs
were handed over to
robots in the 60s,
70s and 80s, now we
are seeing the
automation of
customer service,
retail, and even
professional
services.
24. 50%
of law firms
with >10 partners
merged
or acquired
in 2013
Law, accountancy, banking and many
professional jobs are being deskilled
and automated.
Traders getting high are being replaced
by high frequency trading algorithms.
25. Bank managers no longer say ‘no’,
the computer says ‘no’.
But it’s important to remember
that not all of this is about
cost.
26. Doing things by digital means is not only orders of magnitude
cheaper, it is often more efficient for the customer.
People chose to buy music from iTunes rather than HMV, not because
the cost was wildly different but because the experience was better.
As many jobs will be transformed or displaced by the way ubiquitous
technology changes the experience, as they will by the impact it has
on cost.
27. ME
CONSULTANT
SPEAKERBLOGGER
FEATURE
WRITER
BROADCASTER
A. There will be lots more people like me. Self-employed.
People who have multiple different facets to their business that
together represent a healthy career. Enabled by technology!
Q. What does
this mean for
us as
professionals?
29. Cloak tracks people’s social network checkins and allows you to avoid
bumping into them.
Your ex. That guy who talks to much. Your inlaws. You can avoid them
all. As long as they use FourSquare.
30. Cloak is the complete opposite
of Tinder.
Are you familiar with Tinder?
If you don’t know, Tinder is a
social network with a very
explicit, real-world purpose.
To help people hook up.
And it is very, very
successful.
32. Across our homes and cities, technology is changing
the way we operate, making the dumb smart and
displacing even more manual labour.
We have cut
the amount of
manual labour
in the home
by a factor
of thirty in
the last six
decades.
33. The next
frontier is
cutting the
resource we
use. The Nest
smart
thermostat, for
example, learns
my families
patterns of
occupation and
dynamically
sets the
heating
appropriately.
And combined
with advances
in materials we
should be able
to dramatically
cut our carbon
production from
heating and
lighting.
35. 20,000 sensors are distributed across the Spanish city of
Santander. On top of buses and taxis, underneath parking
spots, on lampposts and shop fronts, under roads and in
buildings.
These sensors are built with off-the-shelf hardware for very
low cost. The most expensive sensor in the network is around
£100.
They measure traffic, parking spaces, noise, air quality,
temperature, daylight, energy consumption. And they feed it
all back to a central hub where operators and managers can
make smarter decisions about how they run the city.
They can remotely turn off lights that have been left on.
They can tweak heating controls to reduce energy bills.
They only water lawns when they need watering.
Most importantly, the data is being fed back to the citizens
of Santander as well. They can see via street signs, mobile
apps and websites what is going on to really practical
effect, like cutting down the time it takes to find a
parking space.
36. Image of dustbin from Santander
The technology is now so disposable that in Santander they’re even
putting it in bins.
This bin has a simple sensor in it that measure how much rubbish is in
the bin. When, and only when it is full, will it ask to be emptied.
The mayor of Santander expects to save about 25% of his fuel costs for
waste collection trucks by emptying bins only when they are full.
38. The first
action is
that of
collecting
data. From
sensors
distributed
around the
person or the
place, or
from
databases
where
information
is already
stored.
This data is
then
transmitted
through the
connection
layer. 3G,
4G,
whitespace,
Wi-Fi,
Bluetooth,
Zigbee – we
have so many
ways to carry
data
available to
us.
The data is
aggregated at
the
processing
layer, where
raw numbers
are
translated
into
information.
But arguably
most
important is
the
presentation
layer. The
point at
which machine
language is
translated
into a form
that human
beings can
understand
and interact
with
intuitively.
For all that
technology is
the heart of
this
presentation
and the
vision that
sits behind
it, people
remain the
most
important
part of this
network. The
ubiquity
model is
built with
people at its
core.
39. PRESENT
PROCESS
CONNECT
ACTION
COLLECT
I orient the
diagram like
this. Concentric
layers of
technology that
surround the
human, but also
abstract them
from complexity.
What you or I see
at the centre, as
citizen, customer
or controller, is
the information
we need and the
levers we need to
act on it.
Tailored,
personal,
relevant.
40. MI5
GCHQ
BT/VIRGIN
GOV
CCTV
Of course
which people
you put at
the core of
this model
has a great
bearing on
whether it’s
a positive
model or
not.
This version
is pretty
dystopian.
No-one’s
doubting the
risks here.
But the
opportunitie
s are
immense.
41. CENTRAL GOVERNMENT
LOCAL GOVERNMENT NHS
PCTCARE EDUCATION ENVIRONMENT
CP SCH WM HOSP
GP
YOU ME YOU YOU YOU YOU YOU YOU YOU YOU YOU
HOUSING
HA
YOU
Take local government.
Like all councils they need to save money, slashing tens of millions
from their budget, cutting huge swathes of the workforce.
These organisations are populated from top to bottom with people who
actually care about the work that they do. They are being forced to
cut costs but they want to do it with the minimum negative impact on
services.
In fact, they want to try to improve services. Today these
organisations and those around them look something like this – very
simplified.
42. Government and public sector services are very hierarchical. They
are organised from the top down.
The council has
peers and suppliers
– other
organisations
providing services
to the end user.
There is very little
connection between
the services the
council provides,
let alone between
those provided by
the council’s peers.
Customers must
interface with each
of the different
services
individually.
43. Imagine if all of the services
were connected. If all the data
that were relevant to me were
indexed and processed and
presented to me in a way that was
meaningful and useful. Perhaps
with contextual software that
could guide me through decisions.
This is the
vision we have
for the councils
I’m working with.
And the key point
about it is that
it is not
structured around
hierarchies, or
management, or
government.
46. INTEGRATED
OUTSOURCED
Whereas in the past trends have swung
from the highly integrated to the
highly outsourced, we’re now settling
on a new model.
What I call stratification
47. .CO.UK
MARKETPLACE
AWS
YOU
LOGISTICS
There are some very
high profile examples
of this model. Amazon
is possibly prime
amongst them.
Most of the time we
as consumers
experience Amazon
only through its
presentation layer.
The .com or .co.uk
websites.
48. .CO.UK
MARKETPLACE
AWS
YOU
LOGISTICS
But sitting
underneath that
layer is its
marketplace
technology that
allows any one –
not just Amazon –
to present products
to prospective
purchasers in a
variety of ways.
Amazon doesn’t lock
other retailers out
of its retail
platform. It allows
them to make use of
its design and
marketing
investments to find
an audience.
49. Sitting underneath the marketplace is Amazon’s technology
platform, AWS. It’s the same technology that Amazon uses but
because it is so highly optimised, Amazon can afford to let
other people use it - for a fee.
Amazon’s own interests and those of its customers and
competitors sit side by side. This is where the ugly phrase
co-petition comes from.
Amazon also has a very effective logistics organisation,
partly outsourced but very automated. How long before it opens
this up to third parties as well?
50. PRESENT
PROCESS
CONNECT
ACTION
COLLECT
Smart organisations
like Amazon are
flexible, agile and
efficient. They
achieve this agility
in the way they are
designed.
As a collection of
loosely coupled
components with open
interfaces between
them.
In organisations
it is the
interfaces
between these
layers that I
think provide
the most
interest.
51. These interfaces are what allow these organisations to operate efficiently and
transparently, and to take advantage of opportunities quickly – even when those
opportunities come from outside the organisation.
By encapsulating different functions within the organisation into units you get
some of the advantages that have been implicit in outsourcing: i.e. transparency.
You can see and measure the inputs and outputs and understand performance at a
very granular level.
52. Perhaps more importantly, exposing these interfaces to other companies allows
those companies to see components of your organisation as Lego bricks with which
they can build their own innovations.
When you have clearly defined units with open interfaces, you can not only
reconfigure your own organisation quickly, other people will put you into their
innovations exposing you to new growth markets with limited risk.
Creating these interfaces and making them robust is challenging. But it wouldn’t
be possible at all without the ubiquitous availability of computing power and
connectivity.
54. But if we are to
succeed the
debate cannot be
about man OR
machine. It must
be about how we
best work
together.
It’s years since
a machine first
beat a human
being at chess.
But a human
being and a
computer working
together remain
unbeatable by
man or machine
working alone.
55. We have to recognise the
strengths on each side and
configure our organisations
and our education system
around them.
56. UBIQUITY
PRESENT
PROCESS
CONNECT
ACTION
COLLECT
That neat return to ubiquity at the human scale brings me almost to the end.
I believe that for people, living in a developed economy, over the next twenty
years, the biggest driver of change will be technology.
We will see that change at every scale: on our person, in our homes and cities,
and in our places of work and the organisations that govern and support us.
57. “THE BEST WAY TO PREDICT
THE FUTURE IS TO INVENT IT.”
ALAN KAY
IMAGE BY CARL GODWIN HTTP://WWW.BOOKOFTHEFUTURE.CO.UK
I hope this presentation spurs you all to go
and invent a new future, for themselves and
their organisations.