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Ubiquitous Public Safety
 Communications




Ole Arrhenius
EADS DCS Sales and Marketing




EADS 2009 – All rights reserved   1
Defence and Communications Systems/Secure Networks

Content

• EADS
• TETRA
• New challenges facing public security systems
• Benefits from integrating 112 system with EADS TETRA
  communications system
• Example of using integrated systems for securing big
  events
• Future visions
EADS –
  European Aeronautic Defence and Space Company




EADS 2009 – All rights reserved                   3
EADS Defence & Security
Security & Communication Solutions




                                     4
Defence and Communication Systems (DCS)
business unit
                                                       Finland’s largest investors in R&D 2008

                                                                          R&D     Revenue         R&D %
Security & Communication Solutions (SCS)                              million €   million €   of revenue
                                                       1 Nokia            5968      50 710           11,8
                                                       2 Metso             148       6 400            2,3
Secure Networks Oy                                     3 ABB               123       2 446              5
                                                       …
  - 350 employes in Helsinki and Jyväskylä             17 Neste Oil         37      15 043           0,2
  - ranked as the 22 biggest R&D investor in Finland   18 Patria            28         535           5,2
                                                       …
  - main focus on TETRA technology                     21 Fortum           27        5 636          0,5
                                                       22 EADS             26         156          16,7
                                                       23 F-Secure         25          113         22,1
                                                       24 Vaisala          25          242         10,3




EADS 2009 – All rights reserved                                                                5
Three complementary businesses areas


     Emergency                                                  Communications
     response                                                     • PMR systems
                                                                  • PMR terminals
     • Control room                                               • Mobile
       solutions                                                    high-speed
     • Field applications                                           data
     • Emergency
       notification                 Complete
                                  solutions and
                                    services

                                    Security
                                    • Solution architecture
                                    • End-to-end capability
                                    • High grade cryptography

EADS 2009 – All rights reserved                                                     6
TETRA - Radio communication technology for
     professional users

    •      TETRA is the name of the standard the same way as GSM is
           the name of the standard for cellular communication
    •      TETRA = TErrestrial Trunked RAdio
           Objectives of developing TETRA standard:
    •      Define a purpose built new digital radio communication (PMR)
           technology to fulfill the needs of public safety and other
           professional users to substitute old analogue systems
    •      Developed together with users, manufacturers and regulators
    •      Efficient use of spectrum




European
Telecommunications
Standards Institute
EADS 2009 – All rights reserved                                           7
TETRA – spectrum-efficient TDMA


•     4:1 TDMA (Time Division Multiple Access)
•     4 channels per 25 kHz RF carrier
•     25 kHz channel spacing
•     Voice and data
                                        4 channels                  36 kbits/s
                                                      12
                                                                    gross bit
                                                      34
                                                                       rate

                                                                    Carrier




                                                 Four user channels multiplexed
                                                    into one 25 kHz carrier

                Spectrum
                efficiency


EADS 2009 – All rights reserved                                                   8
TETRA - Purpose built technology for
  mission critical communication

      • Specialized group communication
         •Group communication (one-to-many
           communication)                               • High availability
         •Push-to-talk, instant call connection in less    •Redundancy
           than 0.5 s                                      •Pre-emptive priorities
                                                           •Queueing of resources
                                                           •Direct Mode Operation
                     • Uncompromising security               (DMO)
                         • Authentication
                         • Air interface encryption        •Base station fallback
                                  • end-to-end encryption
                                  • Disabling of stolen radios
                                                                 • Advanced data services
                                                                    •Status- and text messaging and
                                                                     IP packet data
                                                                    •High speed data

EADS 2009 – All rights reserved                                                              9
Connections to TETRA networks


                                                                 Connection to public telephone
                         Direct connection to telephone          network and cellular networks,
Warning Centre           switches of hospitals and other key     voice and messaging
                         organizations     PABX
                                                          PSTN           Inform civil authorities,
                                                                         foreign governments and
                                                                         other relevant parties
                                                                 GSM



                                                                                 Local public
                                                                                 announcement
                                                                                 and warning
                                                                                 systems to alert
                                                                                 citizens




                                                                            Local authorities
Command and control centres                                                 using TETRA
TETRA terminals




EADS 2009 – All rights reserved   11
Technical and operative management are
separated in TETRA to guarantee privacy
 Dispatcher manages virtual
    private networks
                                                                 Co-operation
                                             Ambulance             group 1               Police
                                              group 1                                   group 1




                                                DWS




Technical operator manages
physical radio network

                                  Physical               DXTip      DXTip       DXTip
                                   radio
                                  network
EADS 2009 – All rights reserved                                                              12
Chain of Emergency management


                                                                                          Police
                                                                                          communication

                              Emergency         Call reception
                                                                 Call dispatch
                                Call             positioning
                              911 / 112         and mapping                               Fire brigades
                                                                                          communication
Citizens




                                                                                          Medical urgency
                                                                 Authority co-operation   communication
                                                                 Situation awareness


                                                                                          Defence
                                                                                          communication

                                Emergency Notification
                                  Reverse 911/112                                         Business critical
                                                                                          communication



    EADS 2009 – All rights reserved                                                                       13
Application solutions


   Control Room solutions                           Mobile Data solutions

                                                    Tactical
                                  Emergency
                                                    situation
                                  response
                                                    awareness


                                  Site protection   Mobile video



                                  Offender          Portable data
                                  tracking



EADS 2009 – All rights reserved                                             14
Enablers of transition
- from technology limitation to operational possibilities




    In the past               Now

     Technology          Culture             Operational mode
        What can be         What can be           How technology
        technically         imagined and          is used in the field
        supported?          understood as         operation?
                            feasible?


                                             © EADS 2009 – All rights reserved
Development of MODERN operational eras




                                                                                  Future
                                                     In the blink
                                                      of an eye               Combination of
                                      Always                                  seamless data-
                      Java™          connected            TEDS                 services and
            10                                       delivers instant           situational
    WAP                               Simultaneous         data                 awareness
                                       Voice+Data      to and from
   Menu   SCAN
                                          with       the pedestrian
                                     complementary        officer
                      Efficient,       TEDS data
                      tailored            radio
  Flexibility to   applications in
   efficiently      the terminal
                                     TEDS
introduce new
  applications                                            © EADS 2009 – All rights reserved
Fortecor® wideband and broadband solutions


  •       Fortecor is a mission-critical high-speed data solution: Application, data
          bearer, service in one package

  •       Wideband data (TETRA TEDS) integrated solution
             – wide area coverage with high availability
             – several parallel applications
             – high resolution images
  •       Broadband data
             – high density area
             – demanding mobile video solutions


  •       More effective daily routines
  •       Precise situation awareness




EADS 2009 – All rights reserved                                                        17
Radio communication service for all authorities in
Finland


  •       Full seamless nationwide functionality e.g.
          group calls and wireless data services

  •       Seamless integration with 15 regional
          emergency response centres
  •       32,000 TETRA terminals in use

  •       In Helsinki with surroundings an application
          for the ambulance and rescue services is
          used to transfer vital information between
          hospital and the casualty.

  •       Police field commanders use POKE
          application
             – Set up in every major patrol car


EADS 2009 – All rights reserved                          18
When Merlot Medi can be used ?

     •Merlot Medi supports all emergency
     medical care situations:
     • in a single patient accident
     • in case of a multi patient accident
     • in case of a disaster




EADS 2009 – All rights reserved              19
Process description




EADS 2009 – All rights reserved   20
Operations with Merlot Medi systems at field

     •Receive alarm information
     •Status information
     – Take off from rescue station, at the accident site,
       at the patient etc.
     •Patient care record generation
     – Add observations and information on interviews of
       a patient
     – Add follow-up information on the patient
     – Retrieve vital data form medical instruments
     – Receive and add consulting information


               •Treatment process steered with user
              configurable question/answer templates




EADS 2009 – All rights reserved                              21
Beijing Government Shared TETRA Network

• Largest TETRA network in Asia
• 60.000 users (86.000 during the Games):
     • Municipal government
     • Police
     • Traffic Police
     • City Administration
     • Fire brigade
     • Ambulance services
     • Disease Control
     • Judicial Departments
     • National Security
     • Utilities: e.g. Water Conservancy
     • Security Companies
© EADS
New Olympic record for secure communications

                           • Largest mission-critical
                             communications
                             network in Asia

                           • Provided reliable and secure
                             communication for more than
                             86.000 authorities and volunteers
                             during the Games
                                World records in TETRA

                                – 1.6 million calls during opening day
                                – 1600 Erlang peak traffic during the
                                  opening day (simultaneous calls)
                                – 17 million group calls during the
                                  whole Games period
                                – 60 million group calls at base
© EADS




                                  stations
Ubiquitous security for all
                              24

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Ubiquitous Public Safety Communications

  • 1. Ubiquitous Public Safety Communications Ole Arrhenius EADS DCS Sales and Marketing EADS 2009 – All rights reserved 1
  • 2. Defence and Communications Systems/Secure Networks Content • EADS • TETRA • New challenges facing public security systems • Benefits from integrating 112 system with EADS TETRA communications system • Example of using integrated systems for securing big events • Future visions
  • 3. EADS – European Aeronautic Defence and Space Company EADS 2009 – All rights reserved 3
  • 4. EADS Defence & Security Security & Communication Solutions 4
  • 5. Defence and Communication Systems (DCS) business unit Finland’s largest investors in R&D 2008 R&D Revenue R&D % Security & Communication Solutions (SCS) million € million € of revenue 1 Nokia 5968 50 710 11,8 2 Metso 148 6 400 2,3 Secure Networks Oy 3 ABB 123 2 446 5 … - 350 employes in Helsinki and Jyväskylä 17 Neste Oil 37 15 043 0,2 - ranked as the 22 biggest R&D investor in Finland 18 Patria 28 535 5,2 … - main focus on TETRA technology 21 Fortum 27 5 636 0,5 22 EADS 26 156 16,7 23 F-Secure 25 113 22,1 24 Vaisala 25 242 10,3 EADS 2009 – All rights reserved 5
  • 6. Three complementary businesses areas Emergency Communications response • PMR systems • PMR terminals • Control room • Mobile solutions high-speed • Field applications data • Emergency notification Complete solutions and services Security • Solution architecture • End-to-end capability • High grade cryptography EADS 2009 – All rights reserved 6
  • 7. TETRA - Radio communication technology for professional users • TETRA is the name of the standard the same way as GSM is the name of the standard for cellular communication • TETRA = TErrestrial Trunked RAdio Objectives of developing TETRA standard: • Define a purpose built new digital radio communication (PMR) technology to fulfill the needs of public safety and other professional users to substitute old analogue systems • Developed together with users, manufacturers and regulators • Efficient use of spectrum European Telecommunications Standards Institute EADS 2009 – All rights reserved 7
  • 8. TETRA – spectrum-efficient TDMA • 4:1 TDMA (Time Division Multiple Access) • 4 channels per 25 kHz RF carrier • 25 kHz channel spacing • Voice and data 4 channels 36 kbits/s 12 gross bit 34 rate Carrier Four user channels multiplexed into one 25 kHz carrier Spectrum efficiency EADS 2009 – All rights reserved 8
  • 9. TETRA - Purpose built technology for mission critical communication • Specialized group communication •Group communication (one-to-many communication) • High availability •Push-to-talk, instant call connection in less •Redundancy than 0.5 s •Pre-emptive priorities •Queueing of resources •Direct Mode Operation • Uncompromising security (DMO) • Authentication • Air interface encryption •Base station fallback • end-to-end encryption • Disabling of stolen radios • Advanced data services •Status- and text messaging and IP packet data •High speed data EADS 2009 – All rights reserved 9
  • 10. Connections to TETRA networks Connection to public telephone Direct connection to telephone network and cellular networks, Warning Centre switches of hospitals and other key voice and messaging organizations PABX PSTN Inform civil authorities, foreign governments and other relevant parties GSM Local public announcement and warning systems to alert citizens Local authorities Command and control centres using TETRA
  • 11. TETRA terminals EADS 2009 – All rights reserved 11
  • 12. Technical and operative management are separated in TETRA to guarantee privacy Dispatcher manages virtual private networks Co-operation Ambulance group 1 Police group 1 group 1 DWS Technical operator manages physical radio network Physical DXTip DXTip DXTip radio network EADS 2009 – All rights reserved 12
  • 13. Chain of Emergency management Police communication Emergency Call reception Call dispatch Call positioning 911 / 112 and mapping Fire brigades communication Citizens Medical urgency Authority co-operation communication Situation awareness Defence communication Emergency Notification Reverse 911/112 Business critical communication EADS 2009 – All rights reserved 13
  • 14. Application solutions Control Room solutions Mobile Data solutions Tactical Emergency situation response awareness Site protection Mobile video Offender Portable data tracking EADS 2009 – All rights reserved 14
  • 15. Enablers of transition - from technology limitation to operational possibilities In the past Now Technology Culture Operational mode What can be What can be How technology technically imagined and is used in the field supported? understood as operation? feasible? © EADS 2009 – All rights reserved
  • 16. Development of MODERN operational eras Future In the blink of an eye Combination of Always seamless data- Java™ connected TEDS services and 10 delivers instant situational WAP Simultaneous data awareness Voice+Data to and from Menu SCAN with the pedestrian complementary officer Efficient, TEDS data tailored radio Flexibility to applications in efficiently the terminal TEDS introduce new applications © EADS 2009 – All rights reserved
  • 17. Fortecor® wideband and broadband solutions • Fortecor is a mission-critical high-speed data solution: Application, data bearer, service in one package • Wideband data (TETRA TEDS) integrated solution – wide area coverage with high availability – several parallel applications – high resolution images • Broadband data – high density area – demanding mobile video solutions • More effective daily routines • Precise situation awareness EADS 2009 – All rights reserved 17
  • 18. Radio communication service for all authorities in Finland • Full seamless nationwide functionality e.g. group calls and wireless data services • Seamless integration with 15 regional emergency response centres • 32,000 TETRA terminals in use • In Helsinki with surroundings an application for the ambulance and rescue services is used to transfer vital information between hospital and the casualty. • Police field commanders use POKE application – Set up in every major patrol car EADS 2009 – All rights reserved 18
  • 19. When Merlot Medi can be used ? •Merlot Medi supports all emergency medical care situations: • in a single patient accident • in case of a multi patient accident • in case of a disaster EADS 2009 – All rights reserved 19
  • 20. Process description EADS 2009 – All rights reserved 20
  • 21. Operations with Merlot Medi systems at field •Receive alarm information •Status information – Take off from rescue station, at the accident site, at the patient etc. •Patient care record generation – Add observations and information on interviews of a patient – Add follow-up information on the patient – Retrieve vital data form medical instruments – Receive and add consulting information •Treatment process steered with user configurable question/answer templates EADS 2009 – All rights reserved 21
  • 22. Beijing Government Shared TETRA Network • Largest TETRA network in Asia • 60.000 users (86.000 during the Games): • Municipal government • Police • Traffic Police • City Administration • Fire brigade • Ambulance services • Disease Control • Judicial Departments • National Security • Utilities: e.g. Water Conservancy • Security Companies © EADS
  • 23. New Olympic record for secure communications • Largest mission-critical communications network in Asia • Provided reliable and secure communication for more than 86.000 authorities and volunteers during the Games World records in TETRA – 1.6 million calls during opening day – 1600 Erlang peak traffic during the opening day (simultaneous calls) – 17 million group calls during the whole Games period – 60 million group calls at base © EADS stations