Design research, co-design & community management
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Slides from my UX Australia 2013 presentation.
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Design research, co-design & community management
- 1. Designing for online communities Design research, co-design & community management Anthony Ditton - @six_gun
- 3. UX Australia 2013 What I want to cover: Tweaking design research for community sites Recognising and adjusting to some small peculiarities Methods for proximity Co-design and other tools to be close to your project’s community throughout the design process Guiding management strategy Equipping clients for the challenges ahead
- 4. Tweaking design research for community sites Methods for involving the community in the design process Guiding management strategy
- 5. UX Australia 2013 Considered design
- 7. UX Australia 2013 Immersion: tweaking design research
- 8. UX Australia 2013 Organisational objectives vs. community mission
- 13. UX Australia 2013 Organisational objectives vs. community mission
- 14. UX Australia 2013 Tweaks to audience / stakeholder mapping
- 15. UX Australia 2013 Tweak your personas
- 18. UX Australia 2013 Provide a structure for meaningful storytelling
- 21. UX Australia 2013 Equip the client for the challenges ahead Inception Establishment Maturity Mitosis You are here! Thx: Millington et al. www.feverbee.com
- 22. UX Australia 2013 Ideation: why co-design?
- 23. UX Australia 2013 Why co-design? Exposes your client’s relationship with the community Gives the community a forum in which to define themselves (not just the solutions) Creates champions and a seed community Equips the community to continue the design journey Complimentary to later production work
- 24. UX Australia 2013 Why co-design? Exposes your client’s relationship with the community Gives the community a forum in which to define themselves (not just the solutions) Creates champions and a seed community Equips the community to continue the design journey Complimentary to later production work
- 29. UX Australia 2013 Why co-design? Exposes your client’s relationship with the community Gives the community a forum in which to define themselves (not just the solutions) Creates champions and a seed community Equips the community to continue the design journey Complimentary to later production work
- 30. UX Australia 2013 Participation equality Tiny chunk Smallish chunk Big chunk
- 31. UX Australia 2013 Why co-design? Exposes your client’s relationship with the community Gives the community a forum in which to define themselves (not just the solutions) Creates champions and a seed community Equips the community to continue the design journey Complimentary to later production work
- 32. UX Australia 2013 Why co-design? Exposes your client’s relationship with the community Gives the community a forum in which to define themselves (not just the solutions) Creates champions and a seed community Equips the community to continue the design journey Complimentary to later production work
- 33. UX Australia 2013 Why co-design? Exposes your client’s relationship with the community Gives the community a forum in which to define themselves (not just the solutions) Creates champions and a seed community Equips the community to continue the design journey Complimentary to later production work
- 36. UX Australia 2013 Guiding management strategy
- 37. UX Australia 2013 Community management lifecycle Inception Establishment Maturity Mitosis You are here! Thx: Millington et al.
- 38. UX Australia 2013 Community management strategy Community growth and driving engagement Events and activities Content Moderation Relationships Technology Business / organisational integration
- 39. UX Australia 2013 Community management lifecycle Inception Establishment Maturity Mitosis You are here! Thx: Millington et al.
- 40. UX Australia 2013 TL;DR? Creating viable online communities can be hard; to increase your chances of success: Bring the community into every stage of the design process Create a community management strategy to support the community into maturity
- 41. UX Australia 2013 Thanks. Questions? Anthony Ditton - @six_gun