Tyler Phipps is seeking a position utilizing his customer service skills in a food and beverage environment where he can be challenged and enhance his bartending skills. He has experience as a bartender at JW Marriott Desert Ridge Resort & Spa in Phoenix, AZ and as a client advocate for a debt relief company in Tempe, AZ. He also worked as a rental sales agent for Sixt Rent a Car in Phoenix, where he was a top performer and helped open new branches. He is currently a student at Arizona State University and holds leadership positions in his fraternity, including Recruitment Chair.

1.
Tyler​ ​Phipps
Seeking​ ​a​ ​position​ ​in​ ​which​ ​I​ ​can​ ​utilize​ ​my​ ​customer​ ​service​ ​skills​ ​a​ ​food​ ​&
beverage​ ​environment​ ​in​ ​a​ ​positive​ ​work​ ​environment​ ​where​ ​I​ ​can​ ​be
challenged​ ​and​ ​enhance​ ​my​ ​bartending​ ​skills.​ ​I​ ​get​ ​motivated​ ​by​ ​enhancing
people’s​ ​lifestyles,​ ​providing​ ​an​ ​exceptional​ ​experience,​ ​and​ ​being​ ​an​ ​inclusive
part​ ​of​ ​a​ ​stable​ ​industry.
2030​ ​E​ ​Broadway​ ​Rd.​ ​Apt​ ​2153
(714)​ ​330-2874
tephipps33@gmail.com
EXPERIENCE
JW​ ​Marriott​ ​Desert​ ​Ridge​ ​Resort​ ​&​ ​Spa,​ ​​Phoenix,​ ​AZ—​ ​​Griffin​ ​Club​ ​Bartender
November​ ​2016​ ​-​ ​Present
As​ ​a​ ​bartender​ ​for​ ​the​ ​Griffin​ ​Club,​ ​the​ ​position​ ​demands​ ​high​ ​social​ ​and
personable​ ​skill.​ ​Our​ ​job​ ​is​ ​to​ ​bartend,​ ​personalize​ ​the​ ​guests'​ ​experience,​ ​give
them​ ​service​ ​that​ ​is​ ​worth​ ​remembering​ ​all​ ​while​ ​running​ ​an​ ​open​ ​bar​ ​and​ ​4
different​ ​meal​ ​periods​ ​throughout​ ​the​ ​day.​ ​This​ ​position​ ​includes​ ​learned​ ​skills
such​ ​as​ ​concierge​ ​&​ ​bartending,​ ​which​ ​can​ ​help​ ​me​ ​adapt​ ​to​ ​any​ ​high-volume,
restaurant,​ ​or​ ​personalized​ ​bartending​ ​career.
Freedom​ ​Debt​ ​Relief,​ ​​Tempe,​ ​AZ​ ​—​ ​​Client​ ​Advocate
May​ ​2016​ ​-​ ​September​ ​2016
As​ ​a​ ​client​ ​advocate​ ​in​ ​a​ ​call​ ​center,​ ​job​ ​duties​ ​include​ ​assisting​ ​clients
throughout​ ​the​ ​length​ ​of​ ​their​ ​debt​ ​relief​ ​program.​ ​From​ ​making​ ​changes​ ​to​ ​their
deposits,​ ​to​ ​comforting​ ​distraught​ ​customers​ ​who​ ​are​ ​undergoing​ ​legal​ ​matters,
the​ ​client​ ​advocate​ ​position​ ​requires​ ​empathetic​ ​customer​ ​service​ ​qualities,​ ​as
well​ ​as​ ​an​ ​outgoing​ ​personality​ ​that​ ​clients​ ​will​ ​be​ ​comfortable​ ​to​ ​confide​ ​in
about​ ​their​ ​hardships​ ​while​ ​providing​ ​technical​ ​support​ ​to​ ​their​ ​financial
accounts.
Sixt​ ​Rent​ ​a​ ​Car,​ ​​Phoenix,​ ​AZ​ ​—​ ​​Rental​ ​Sales​ ​Agent
March​ ​2014​ ​-​ ​August​ ​2015
I​ ​was​ ​first​ ​hired​ ​as​ ​a​ ​Customer​ ​Service​ ​Agent,​ ​then​ ​after​ ​only​ ​three​ ​months,​ ​I​ ​was
promoted​ ​to​ ​the​ ​position​ ​of​ ​Competitive​ ​Sales​ ​Representative,​ ​where​ ​I​ ​was​ ​a​ ​top
earner.​ ​​ ​Throughout​ ​the​ ​Summer​ ​of​ ​2015,​ ​the​ ​Sixt​ ​Rent​ ​A​ ​Car​ ​Company​ ​paid​ ​for
both​ ​my​ ​travel​ ​and​ ​expenses​ ​when​ ​I​ ​went​ ​to​ ​help​ ​open​ ​other​ ​branches​ ​and
initiate​ ​operations​ ​in​ ​Venice​ ​Beach​ ​and​ ​San​ ​Jose,​ ​California.​ ​This​ ​job​ ​required​ ​me
to​ ​provide​ ​service​ ​that​ ​will​ ​enhance​ ​the​ ​beginning​ ​and​ ​ending​ ​of​ ​a​ ​customer’s
vacation​ ​or​ ​business​ ​trip.
EDUCATION
Arizona​ ​State​ ​University,​ ​​Tempe,​ ​AZ
August​ ​2013​ ​-​ ​Present
Paloma​ ​Valley​ ​High​ ​School,​ ​​Menifee,​ ​CA
ACCOMPLISHMENTS
Sixt​ ​Rent​ ​a​ ​Car​ ​​—​ ​​Travelling​ ​Rental​ ​Agent
Working​ ​at​ ​a​ ​rental​ ​car​ ​company​ ​gave​ ​me​ ​experience​ ​in​ ​customer​ ​service,​ ​most
notably​ ​in​ ​sales.​ ​Not​ ​only​ ​was​ ​my​ ​customer​ ​service​ ​exceptional,​ ​but​ ​I​ ​also​ ​broke
sales​ ​records​ ​in​ ​the​ ​branch​ ​I​ ​worked.​ ​My​ ​performance​ ​attracted​ ​the​ ​attention​ ​of
my​ ​supervisors​ ​who​ ​provided​ ​me​ ​the​ ​opportunity​ ​to​ ​fly​ ​to​ ​Los​ ​Angeles​ ​and​ ​help
open​ ​up​ ​a​ ​branch​ ​in​ ​Venice​ ​Beach,​ ​then​ ​save​ ​a​ ​failing​ ​branch​ ​in​ ​San​ ​Jose,​ ​CA.
Both​ ​experiences​ ​gave​ ​me​ ​the​ ​knowledge​ ​of​ ​what​ ​it​ ​takes​ ​to​ ​start,​ ​manage,​ ​or
even​ ​repair​ ​any​ ​business,​ ​all​ ​while​ ​exceeding​ ​expectations​ ​in​ ​sales​ ​performance.
Chi​ ​Phi​ ​Fraternity​ ​​—​ ​Exceptional​ ​Recruitment
My​ ​communication​ ​skills​ ​and​ ​outstanding​ ​character​ ​traits​ ​have​ ​helped​ ​me​ ​gain​ ​a
leadership​ ​position​ ​in​ ​my​ ​Fraternity,​ ​which​ ​got​ ​me​ ​elected​ ​Recruitment​ ​Chair​ ​my
first​ ​semester​ ​as​ ​a​ ​Member.​ ​Since​ ​then,​ ​the​ ​Arizona​ ​State​ ​University​ ​Colony​ ​of​ ​the
Chi​ ​Phi​ ​Fraternity​ ​has​ ​tripled​ ​in​ ​size,​ ​and​ ​is​ ​now​ ​slated​ ​to​ ​be​ ​the​ ​third​ ​largest
chapter​ ​of​ ​our​ ​Fraternity​ ​nationwide,​ ​which​ ​exceeded​ ​the​ ​expectations​ ​of​ ​our
national​ ​office,​ ​proving​ ​my​ ​successful​ ​ability​ ​to​ ​recruit​ ​new​ ​members​ ​and
enhance​ ​my​ ​brother’s​ ​collegiate​ ​experience​ ​by​ ​building​ ​them​ ​to​ ​be​ ​better​ ​men.
SKILLS
My​ ​professional​ ​skills
include​ ​leadership,​ ​event
planning,​ ​bartending,
serving,​ ​sales,​ ​and​ ​team
building.​ ​Being​ ​involved​ ​in
many​ ​organizations​ ​and
holding​ ​leadership​ ​positions
therein​ ​has​ ​given​ ​me​ ​strong
interpersonal​ ​skills,​ ​and
provided​ ​me​ ​with​ ​the
confidence​ ​to​ ​be​ ​outgoing
and​ ​ambitious​ ​in​ ​any
position​ ​or​ ​environment​ ​I
find​ ​myself​ ​in.
POSITIONS​ ​HELD
Chi​ ​Phi​ ​Fraternity
Executive​ ​Board
Recruitment​ ​Chair
Social​ ​Chair
Student​ ​Government
Executive​ ​Board​ ​Vice
President
Junior​ ​Vice​ ​President