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CADCA Leadership Forum
                  February 4-8, 2013




     Twitterverse
      The Final Frontier

LaDonna Coy
Raye Shilen
Welcome & Introductions




                        #Forum2013
http://bit.ly/CLF2013
                        #FindTheYES
We believe …
 Twitter is the single most
powerful and underutilized
tool we have right now for
  community and social
          change.
Twitterverse
the final frontier.
It’s not just about
what’s out there

But what goes on
in here.
Find things online             Keep up-to-date




Share Ideas, Resources,
And experiences           Nurture Networks
Twitter
    gives you
   Super Powers
Power to read
people’s thoughts

Ability to overhear
conversations

       Source: The Twitter Book, Ch. 2
       Tim O’Reilly & Sarah Milstein
That’s me!
Learn & Use #Hashtags
             (like a super hero)

Hashtags are how we categorize
   tweets and share them.




 #forum       #coalition           #Find the
  2013                                YES
“Hashtag How-to”



    Power of
    Hashtags
1. Your First Name
 2. @your handle
Networking Activity
• Image of cardstock with name,
  handle and a few sticky notes



             Your First Name
                @handle
Networking Activity




#Hashtag Harvest
Why
 do you
   Tweet?

 I tweet to …
 My coalition tweets to …   #forum2013
Personal – Professional – Strategic
News

Learning      Influence Visibility

Content                    Generate
Curation                   Content
                         Broadcast
Twitter Etiquette

 Etiquette means behaving
yourself a little better than is
    absolutely essential.
        -- Will Cuppy
Listen First
Nurture
   Your
Connections


              Follow
                 your
              Sector Reps
                  and …
Nurture your Connections
Who do I NOT follow?
              Credible?
Legitimate?           Trolls, Jerks
                      & Haters?
Fishin’ For Followers
(catch some new peeps in 10 minutes a week)
What you’re
 looking for
   is what
 others look
 for in you
Be Visible

       Bring your …
Your
Logo
What
 do you
   Tweet?
If you want twaction …



  Be Interesting
Crafting a Tweet


What kind of tweets do you
find most interesting/useful?
Crafting a Tweet


Here’s the latest Monitoring the Future
Report from Institute of Social Research
http://www.monitoringthefuture.org/



    What would strengthen this tweet?
Create a Virtuous Cycle

         Listen
                        Learning
                        Meaning-making



Engaging
Discuss, nudge

                    Sharing
                    Seed, distribute
Be Relevant

… but it’s the
  drugs ….
Maintaining
Relevance
Twitter for Advocacy
Who to Follow
•   City council person
•   Local news anchor
•   Mayor
•   Social media marketer
•   Local culture/events bloggers
•   Local journalists
@PreventionGeek
Tweet about books, materials
#TYS13
Tools to Manage Twitter
Tweet Tools
Desktop Tools          Mobile Tools




     Metrics          Link Shorteners, etc.
Tweet like a Super Hero
Using the hashtags choose an action & tweet!

                 1. Tweet to recognize &
                    honor someone you met
                    today
                 2. Tweet something sticky
                    you heard today
                 3. Retweet something you
                    heard or thought “that’s
                    worth saying again”
    #forum2013              #FindTheYES
Influence
That you are on Twitter
is not important.
What you are doing with Twitter
could be.

                      --Chris Brogan
                      @chrisbrogan
Twitter is the single most
   powerful and underutilized
   tool we have right now for
   co-creating community and
         social change.

http://bit.ly/CLF2013
Photo Citations
• Shoutout http://www.flickr.com/photos/45457688@N00/82283972/
• Istockphotos and shutterstock for purchased images
• Ladder of Engagement (Twitter)
  http://www.socialbrite.org/2010/05/07/how-to-make-twitter-campaigns-
  more-effective/#more-5884
• here
Resource List
•   www.hashtags.org
•   Strategies for Effective Tweeting: A Statistical Review
    http://bddy.me/EffectiveTweeting
•   The Twitter Book, Ch. 2, O’Reilly and Milstein
•   The Twitter Networking activity is a variation on Jeff Pulver’s activity
    http://youtu.be/-U1TfAJoVlo
•   Paul Evensen’s Relevance Activity (from onsite training)
•   Ladder of Engagement http://www.socialbrite.org/tag/ladder-of-engagement
•   PEW Data on Twitter
     –   http://www.pewinternet.org/Reports/2012/Twitter-Use-2012.aspx
     –   http://www.pewinternet.org/Reports/2011/Twitter-Update-2011.aspx
     –   http://www.pewinternet.org/Reports/2012/Smartphone-Update-Sept-2012.aspx
•   Minority
    Usagehttp://www.pewinternet.org/Commentary/2010/September/Technolog
    y-Trends-Among-People-of-Color.aspx
•   Neighborhood Communications
    http://www.pewinternet.org/Reports/2010/Neighbors-Online/Part-1.aspx#
This presentation is licensed under CREATIVE COMMONS.
     This means you can use it, or parts thereof, as long as appropriate
attribution is given and your resulting product is made available under this
same license. The license prohibits using this presentation for commercial
purposes. A list of citations and links is included for your reference and use.
      Please cite all creative commons photos to the original source.



                          Suggested Attribution:
Source: LaDonna Coy, Learning Chi, Inc. and Raye Shilen, PreventionGeek for
the CADCA Leadership Forum, February, 2013, Washington, D .C.

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Twitterverse for Coalitions

  • 1. CADCA Leadership Forum February 4-8, 2013 Twitterverse The Final Frontier LaDonna Coy Raye Shilen
  • 2. Welcome & Introductions #Forum2013 http://bit.ly/CLF2013 #FindTheYES
  • 3. We believe … Twitter is the single most powerful and underutilized tool we have right now for community and social change.
  • 4. Twitterverse the final frontier. It’s not just about what’s out there But what goes on in here.
  • 5. Find things online Keep up-to-date Share Ideas, Resources, And experiences Nurture Networks
  • 6. Twitter gives you Super Powers Power to read people’s thoughts Ability to overhear conversations Source: The Twitter Book, Ch. 2 Tim O’Reilly & Sarah Milstein
  • 7.
  • 9. Learn & Use #Hashtags (like a super hero) Hashtags are how we categorize tweets and share them. #forum #coalition #Find the 2013 YES
  • 10. “Hashtag How-to” Power of Hashtags
  • 11. 1. Your First Name 2. @your handle
  • 12. Networking Activity • Image of cardstock with name, handle and a few sticky notes Your First Name @handle
  • 14. Why do you Tweet? I tweet to … My coalition tweets to … #forum2013
  • 15. Personal – Professional – Strategic News Learning Influence Visibility Content Generate Curation Content Broadcast
  • 16. Twitter Etiquette Etiquette means behaving yourself a little better than is absolutely essential. -- Will Cuppy
  • 18. Nurture Your Connections Follow your Sector Reps and …
  • 19. Nurture your Connections Who do I NOT follow? Credible? Legitimate? Trolls, Jerks & Haters?
  • 20. Fishin’ For Followers (catch some new peeps in 10 minutes a week)
  • 21.
  • 22. What you’re looking for is what others look for in you
  • 23. Be Visible Bring your … Your Logo
  • 24.
  • 25.
  • 26. What do you Tweet?
  • 27. If you want twaction … Be Interesting
  • 28. Crafting a Tweet What kind of tweets do you find most interesting/useful?
  • 29. Crafting a Tweet Here’s the latest Monitoring the Future Report from Institute of Social Research http://www.monitoringthefuture.org/ What would strengthen this tweet?
  • 30. Create a Virtuous Cycle Listen Learning Meaning-making Engaging Discuss, nudge Sharing Seed, distribute
  • 31.
  • 32. Be Relevant … but it’s the drugs ….
  • 35. Who to Follow • City council person • Local news anchor • Mayor • Social media marketer • Local culture/events bloggers • Local journalists
  • 37. Tweet about books, materials
  • 38.
  • 40. Tools to Manage Twitter
  • 41. Tweet Tools Desktop Tools Mobile Tools Metrics Link Shorteners, etc.
  • 42. Tweet like a Super Hero Using the hashtags choose an action & tweet! 1. Tweet to recognize & honor someone you met today 2. Tweet something sticky you heard today 3. Retweet something you heard or thought “that’s worth saying again” #forum2013 #FindTheYES
  • 43. Influence That you are on Twitter is not important. What you are doing with Twitter could be. --Chris Brogan @chrisbrogan
  • 44. Twitter is the single most powerful and underutilized tool we have right now for co-creating community and social change. http://bit.ly/CLF2013
  • 45. Photo Citations • Shoutout http://www.flickr.com/photos/45457688@N00/82283972/ • Istockphotos and shutterstock for purchased images • Ladder of Engagement (Twitter) http://www.socialbrite.org/2010/05/07/how-to-make-twitter-campaigns- more-effective/#more-5884 • here
  • 46. Resource List • www.hashtags.org • Strategies for Effective Tweeting: A Statistical Review http://bddy.me/EffectiveTweeting • The Twitter Book, Ch. 2, O’Reilly and Milstein • The Twitter Networking activity is a variation on Jeff Pulver’s activity http://youtu.be/-U1TfAJoVlo • Paul Evensen’s Relevance Activity (from onsite training) • Ladder of Engagement http://www.socialbrite.org/tag/ladder-of-engagement • PEW Data on Twitter – http://www.pewinternet.org/Reports/2012/Twitter-Use-2012.aspx – http://www.pewinternet.org/Reports/2011/Twitter-Update-2011.aspx – http://www.pewinternet.org/Reports/2012/Smartphone-Update-Sept-2012.aspx • Minority Usagehttp://www.pewinternet.org/Commentary/2010/September/Technolog y-Trends-Among-People-of-Color.aspx • Neighborhood Communications http://www.pewinternet.org/Reports/2010/Neighbors-Online/Part-1.aspx#
  • 47. This presentation is licensed under CREATIVE COMMONS. This means you can use it, or parts thereof, as long as appropriate attribution is given and your resulting product is made available under this same license. The license prohibits using this presentation for commercial purposes. A list of citations and links is included for your reference and use. Please cite all creative commons photos to the original source. Suggested Attribution: Source: LaDonna Coy, Learning Chi, Inc. and Raye Shilen, PreventionGeek for the CADCA Leadership Forum, February, 2013, Washington, D .C.

Editor's Notes

  1. Image citation: http://www.flickr.com/photos/45457688@N00/82283972/
  2. Source:http://www.hashtags.org/platforms/twitter/twitter-etiquette-101/
  3. Find or produce interesting things to tweet about. Then there’s the technical angle: 1. Tweets that are under 100 characters do best when it comes to engagement (replies, RT) 2. Tweets that have a link receive 86% higher Retweet rates than those without a link. Source: Buddy Media’s Strategies for Effective Tweeting) UNLESS the link is broken – be sure there’s a space before the http .. Tha’t’s the most common issue. 3. Tweets with hashtags get twice as much engagement than those without BUT only 1-2 hashtgs. More than that * the engagement drops. 4. Tweets with image links have engagement rates 2x higher than those without. 5. Tweets that ask followers to RT get 12x more action. If you spell out retweet it jumps to 23 times more action. NOT EVERY TWEET WILL BE A HOME RUN
  4. Source: http://www.socialbrite.org/tag/ladder-of-engagement/
  5. Bit.ly link for everything http://bit.ly/CLF2013