This document provides guidance on customizing and securing your Twitter profile and account. It outlines best practices such as customizing your profile with a header photo, profile photo and bio about your command. It also recommends creating lists to organize accounts you follow and subscribe to official Navy lists. For security, it advises setting up two-factor authentication and contacting Navy officials to request verifying your account.

1. Twitter:
Beyond the Basics
March 2015 1
Prepared March 2015 by CHINFO OI-2 Digital Media Engagement

2. GO BEYOND THE BASICS
1. Customize your profile.
2. Customize your design.
3. Avoid a common mistake.
4. Create a list.
5. Add users to a list.
6. Subscribe to official U.S. Navy accounts list.
7. View tweets from a list.
8. Tweet a photo.
9. Use two-factor authentication.
10. Get verified.
March 2015 2

3. CUSTOMIZE YOUR PROFILE
1. Sign in to Twitter.com.
2. Go to your profile.
3. Click the Edit profile button to edit your account’s settings:
– Header photo (recommended dimensions are 1500x500 pixels)
• Select a dynamic image that represents your command.
– Profile photo (recommended dimensions are 400x400 pixels)
• Use your command seal or logo.
– Name
• Use your command’s name.
– Bio (maximum 160 characters)
• Official Twitter account of [Command name]. (Following and RTs ≠ endorsement)
– Location
– Website
• Use your command’s website or http://www.navy.mil
4. Click into any of these areas and make your changes.
5. When changing a profile or header photo, click the camera icon and select to Upload photo or Remove,
or simply drag and drop a photo into this section.
6. Click Save changes.
March 2015 3
Source: Twitter Support

4. CUSTOMIZE YOUR DESIGN
1. Sign in to your account.
2. Go to your Settings and click on the Design tab.
3. Scroll down to the Customize your own section.
4. Click on Choose file to upload a background image. Images justify to the top
left of the screen. You cannot stretch your image to fit. It will display as the size
you uploaded (file must be smaller than 2MB).
5. Check the box to Tile background if you want your picture to repeat across the
background.
6. Choose whether your Background position will be left, center or right.
7. If your image isn't very large, choose the background color that will show
behind the image.
8. Choose a color for links.
9. Choose a black or white transparent overlay.
10.Click Save changes.
March 2015 4
Source: Twitter Support

5. AVOID A COMMON MISTAKE
@NavyUser you don’t want to make this common mistake.
Because the above tweet starts with “@”, only users who follow you and the other
user will see the tweet.
In order for all of your followers to see your tweet, start the tweet with a word or
something other than the “@” such as a period:
March 2015 5
Source: Twitter Support

6. CREATE A LIST
A list is a group of Twitter users. You can create your own lists or subscribe to
lists created by others. Viewing a list timeline will show you a stream of Tweets
from only the users on that list.
1. Go to your Lists page. This can be done via the profile icon drop down menu
in the top right navigation bar or by going to your profile page and clicking
on Lists.
2. Click Create list.
3. Enter the name of your list, a short description of the list, and select if you
want the list to be private (only accessible to you) or public (anyone can
subscribe to the list).
4. Click Save list.
March 2015 6
Source: Twitter Support

7. ADD USERS TO A LIST
1. Click the gear icon drop down menu on a user's profile.
2. Select add or remove from lists. (You don't need to be following a user to
add them to your list.)
3. A pop-up will appear displaying your created lists. Check the lists you
would like to add the user to, or uncheck the lists you'd like to remove the
user from.
4. To check to see if the user you wanted to add was successfully included in
that list, navigate to the Lists tab on your profile page. Click the desired
list, then click Members. The person will appear in the list of members.
March 2015 7
Source: Twitter Support

8. SUBSCRIBE TO OFFICIAL U.S. NAVY
ACCOUNTS LIST
• Go to
https://twitter.com/USNavy/
lists/official-us-navy-
accounts
• From the list page,
click Subscribe to follow the
list. You can follow lists
without following the
individual users in that list.
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9. VIEW TWEETS FROM A LIST
1. Go to your profile page.
2. Click on the Lists tab.
3. Click on the list you'd like to view.
4. You'll see a timeline of Tweets from the users
included in that list.
March 2015 9
Source: Twitter Support

10. USE TWO-FACTOR AUTHENTICATION
When you sign in to twitter.com, you must
enter a verification code. To activate:
1. Visit your account settings page.
2. Select “Require a verification code when I
sign in.”
3. Click on the link to “add a phone” and
follow the prompts.
4. After you enroll in login verification, you’ll
be asked to enter a six-digit code that
Twitter sends to your cell phone via SMS
each time you sign in to twitter.com.
March 2015 10
Source: Twitter Support

11. GET VERIFIED
Any account with a blue
verified badge on their
Twitter profile is a verified
account.
To request verification assistance,
contact the U.S. Navy Digital Media
Engagement team at
SocialMedia@Navy.mil or 703-614-9154.
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12. CONTACT
U.S. Navy Digital Media Engagement
703-614-9154
SocialMedia@Navy.mil
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