COMM 202 WEEK 10
INFORMATIONAL INTERVIEW
T03 & T20
with Ingrid Bakke
OUR AGENDA FOR TODAY
1. Course Timeline
2. Networking Event Debrief
3. How to Nail the Informational Interview
4. Interview Stream
5. Action Items
HOW WAS YOUR WEEK(ND)?! (PLS GET THE JOKE)
THIS
WEEK WEEK 11 WEEK 12
• Tutorial: Info
Interview /
Networking
follow-up,
Interview Stream
• Due: Networking
event reflection
on Nov 7th @
11:59pm on
Turnitin
• Lecture:
Interview prep
• Due: Have your
informational
interview date
and time
confirmed
• Last tutorial:
Employment
interview questions
• Due (optional for
bonus marks):
Interview stream
by Nov 26th @
11:59pm
COURSE TIMELINE:
WHERE ARE WE AND WHAT’S COMING UP?
SOOO.. HOW WAS THE NETWORKING
EVENT?
INFORMATIONAL
INTERVIEWS
WHAT’S THE POINT OF INFORMATIONAL
INTERVIEWS?
• Not sure what to option in?
Considering a double option?
• Want to know how to get into a
certain field?
• Want to learn what its
ACTUALLY like to work in a
certain field?
Informational interviews are an
excellent way to explore
different career paths, jobs,
options and industries
STORYTIME! STELLA’S 202 INFORMATIONAL
INTERVIEW EXPERIENCE
HOW TO NAIL
YOUR
INFORMATIONAL
INTERVIEW
THINGS TO INCLUDE IN THE EMAIL
• You’re a student
• How you heard about them or know them
• What you are looking to learn (their career
progression, advice on how to best leverage
time at Sauder, etc.)
• 20 minutes of their time
• Close by suggesting two times you are available
to meet
• Tell them you’re willing to meet them at a
location most convenient for them (near their
work, etc.)
SO HOW DID STELLA REACH OUT TO
LINDSAY?
HER RESPONSE:
BEFORE THE MEETING: DO YOUR
RESEARCH
WHAT TO LOOK FOR
WHERE TO FIND
INFO
• Their company
• Know their major skill sets
• Work history
• Accomplishments
• Associations
• Common interests
• Internet search
• LinkedIn, Twitter, Instagram(?)
• Their personal website
• Ask mutual contacts
BEFORE THE MEETING: PREPARE
QUESTIONS
Examples:
• How did you get into the industry?
• What do you like most about your job and/or field?
• What is one challenge you’re currently facing at work?
• What do you need to do to become successful in this industry?
• What should I be reading?
• What advice do you have for someone starting out?
WHAT QUESTIONS DID STELLA PREP?
Common interests (found on LinkedIn)
Relevant & specific Qs that show
interest and research
Job/role related
DURING THE MEETING
1. Thank them for their time
2. Take charge – you’re the one who called the meeting. Remind them
why they are here
3. Bring a notebook, ask if it’s ok if you take notes, take notes
4. Ask questions and listen to their responses fully – don’t feel like you
need to ask only the questions you prepared for. The best
conversations are those where questions flow naturally
5. 15 mins in ask if they are okay to continue
DURING THE MEETING: REMINDERS
• Eye contact, smile, handshake,
thank you
• Dress the part
• Pay attention to body language
• Bring a notebook and take notes
• Offer your opinions
• Be curious
• Respect their time
• Who pays?
DURING THE MEETING: EMOTIONAL
INTELLIGENCE
• Watch out for signals – have they closed their book or checked their phone? This
means they may need to head back to work and you should ask them if they are okay
to continue
• Acknowledge that they’re busy and you really appreciate them taking time out of their
day for you
• Active listening – essential for having a natural conversation. This looks like:
o Maintaining eye contact; not looking elsewhere while they’re talking
o Asking relevant follow up questions to what they say
TELL YOUR STORY
• What you would love to do for companies
• What problem have you identified that makes you
want to work in the industry
• Why you feel it’s important to talk to experts in the
field
• Use phrases like: ‘I like to…’, ‘I believe...’
• Keep it short, positive and focused
• ‘Now that you know a little more about me, do you
know anyone I can connect with for advice about
XYZ?’
MAGIC ‘I OWE YOU’
Offer them help in
some way, and they
will be more likely to
want to help you.
FOLLOWING UP
• Send a thank you email
• Thank them for their time
• Mention something you talked about
• Mention when you will follow up with them
next
SAMPLE FOLLOW UP
THE REST OF THE STORY…
• Stella emailed Lindsay again two months later – Dec 2015
• Found out she decided to leave Lululemon after 5 years and move
back home to Toronto
• They said they would keep in touch and Stella wished her best of
luck
• They connected again over email in June 2016,
updating each other on our lives
THE REST OF THE STORY…
• When Stella landed her internship in Toronto, she updated her
LinkedIn headline (in March), and Lindsay saw it
• They caught up this past July in Toronto!
INTERVIEW STREAM
OPTIONAL ASSIGNMENT & PRACTICE
TOOL: INTERVIEW STREAM
• Practice answering interview
questions
• Go back and review your recording
to see what was good and where to
improve
• 5 general questions will pop up on
the screen and then your webcam
will record your answer
• Will NOT be graded and no one will
see your videos. But you can receive
1 bonus mark if used before Nov
26th!
Optional
assignme
nt due
Nov 26th
for 1
bonus
mark
REMINDERS
1. Networking event reflection due
Nov 7th at 11:59pm on Turnitin
2. Set up informational interview (if not
done already)
3. Next week is lecture
4. TA email:
comm202.3@sauder.ubc.ca
QUESTIONS?

Tutorial #6

  • 1.
    COMM 202 WEEK10 INFORMATIONAL INTERVIEW T03 & T20 with Ingrid Bakke
  • 2.
    OUR AGENDA FORTODAY 1. Course Timeline 2. Networking Event Debrief 3. How to Nail the Informational Interview 4. Interview Stream 5. Action Items
  • 3.
    HOW WAS YOURWEEK(ND)?! (PLS GET THE JOKE)
  • 4.
    THIS WEEK WEEK 11WEEK 12 • Tutorial: Info Interview / Networking follow-up, Interview Stream • Due: Networking event reflection on Nov 7th @ 11:59pm on Turnitin • Lecture: Interview prep • Due: Have your informational interview date and time confirmed • Last tutorial: Employment interview questions • Due (optional for bonus marks): Interview stream by Nov 26th @ 11:59pm COURSE TIMELINE: WHERE ARE WE AND WHAT’S COMING UP?
  • 5.
    SOOO.. HOW WASTHE NETWORKING EVENT?
  • 6.
  • 7.
    WHAT’S THE POINTOF INFORMATIONAL INTERVIEWS? • Not sure what to option in? Considering a double option? • Want to know how to get into a certain field? • Want to learn what its ACTUALLY like to work in a certain field? Informational interviews are an excellent way to explore different career paths, jobs, options and industries
  • 8.
    STORYTIME! STELLA’S 202INFORMATIONAL INTERVIEW EXPERIENCE
  • 9.
  • 10.
    THINGS TO INCLUDEIN THE EMAIL • You’re a student • How you heard about them or know them • What you are looking to learn (their career progression, advice on how to best leverage time at Sauder, etc.) • 20 minutes of their time • Close by suggesting two times you are available to meet • Tell them you’re willing to meet them at a location most convenient for them (near their work, etc.)
  • 11.
    SO HOW DIDSTELLA REACH OUT TO LINDSAY?
  • 12.
  • 13.
    BEFORE THE MEETING:DO YOUR RESEARCH WHAT TO LOOK FOR WHERE TO FIND INFO • Their company • Know their major skill sets • Work history • Accomplishments • Associations • Common interests • Internet search • LinkedIn, Twitter, Instagram(?) • Their personal website • Ask mutual contacts
  • 14.
    BEFORE THE MEETING:PREPARE QUESTIONS Examples: • How did you get into the industry? • What do you like most about your job and/or field? • What is one challenge you’re currently facing at work? • What do you need to do to become successful in this industry? • What should I be reading? • What advice do you have for someone starting out?
  • 15.
    WHAT QUESTIONS DIDSTELLA PREP? Common interests (found on LinkedIn) Relevant & specific Qs that show interest and research Job/role related
  • 16.
    DURING THE MEETING 1.Thank them for their time 2. Take charge – you’re the one who called the meeting. Remind them why they are here 3. Bring a notebook, ask if it’s ok if you take notes, take notes 4. Ask questions and listen to their responses fully – don’t feel like you need to ask only the questions you prepared for. The best conversations are those where questions flow naturally 5. 15 mins in ask if they are okay to continue
  • 17.
    DURING THE MEETING:REMINDERS • Eye contact, smile, handshake, thank you • Dress the part • Pay attention to body language • Bring a notebook and take notes • Offer your opinions • Be curious • Respect their time • Who pays?
  • 18.
    DURING THE MEETING:EMOTIONAL INTELLIGENCE • Watch out for signals – have they closed their book or checked their phone? This means they may need to head back to work and you should ask them if they are okay to continue • Acknowledge that they’re busy and you really appreciate them taking time out of their day for you • Active listening – essential for having a natural conversation. This looks like: o Maintaining eye contact; not looking elsewhere while they’re talking o Asking relevant follow up questions to what they say
  • 19.
    TELL YOUR STORY •What you would love to do for companies • What problem have you identified that makes you want to work in the industry • Why you feel it’s important to talk to experts in the field • Use phrases like: ‘I like to…’, ‘I believe...’ • Keep it short, positive and focused • ‘Now that you know a little more about me, do you know anyone I can connect with for advice about XYZ?’
  • 20.
    MAGIC ‘I OWEYOU’ Offer them help in some way, and they will be more likely to want to help you.
  • 21.
    FOLLOWING UP • Senda thank you email • Thank them for their time • Mention something you talked about • Mention when you will follow up with them next
  • 22.
  • 23.
    THE REST OFTHE STORY… • Stella emailed Lindsay again two months later – Dec 2015 • Found out she decided to leave Lululemon after 5 years and move back home to Toronto • They said they would keep in touch and Stella wished her best of luck • They connected again over email in June 2016, updating each other on our lives
  • 24.
    THE REST OFTHE STORY… • When Stella landed her internship in Toronto, she updated her LinkedIn headline (in March), and Lindsay saw it • They caught up this past July in Toronto!
  • 25.
  • 26.
    OPTIONAL ASSIGNMENT &PRACTICE TOOL: INTERVIEW STREAM • Practice answering interview questions • Go back and review your recording to see what was good and where to improve • 5 general questions will pop up on the screen and then your webcam will record your answer • Will NOT be graded and no one will see your videos. But you can receive 1 bonus mark if used before Nov 26th! Optional assignme nt due Nov 26th for 1 bonus mark
  • 27.
    REMINDERS 1. Networking eventreflection due Nov 7th at 11:59pm on Turnitin 2. Set up informational interview (if not done already) 3. Next week is lecture 4. TA email: comm202.3@sauder.ubc.ca
  • 28.

Editor's Notes

  • #2 And Interview Stream
  • #5 Final stretch
  • #9 Stella was considering doubling in marketing and operations/logistics, but didn’t know much about Oplog. Went to the lululemon distribution centre tour with the UBC Supply Chain Management Club. Liked the tour guide, who was the e-commerce manager of lululemon. Sent her an email following the event asking her to have an informational interview.
  • #18 Who pays? – Students should offer to pay and be prepared to pay for coffee
  • #21 Even the act of saying 'how can I serve you' is really powerful If you're looking to hire a student
  • #27 Create your own question sets Huge bank of potential questions - large question variety Webcam interviews are very common as a first round