This document is a resume for Tanawan Wildcats, a 28-year-old Thai national seeking a front desk receptionist position. She has over 5 years of experience in customer service roles, currently working as a front desk receptionist at a medical center where she handles customer needs, files medical insurance, and processes documents. Previously she has held sales and customer relations roles at a bank and worked in logistics and customer service at a post office. She has proficiency in Thai, English, Japanese, and computer skills and graduated from university with a degree in business Japanese.

1. 4288/312 Aspire Rama 4 Condo, Kluaynamtai, Rama 4,
Khlong Toei, Bangkok 10110
Contact info: tanawan_wildcats@hotmail.com | 087-566-2005
Nationality: Thai Date of Birth: Oct. 5, 1987 (28 yrs.)
Hardworking, service-minded front-desk receptionist that works with a pleasant attitude, pleasing personality, and a
fortitude to serve and please customers. Highly proficient in document processing, insurance filing, computer-related
work, and other office-related tasks. Trilingual in Thai, English, and Japanese – able to read and write. Fast learner and
able to work under pressure.
Core competencies: Word • Excel • PowerPoint • Insurance Processing • Document Filing • Translation
Customer Service Oriented • English • Japanese • French • Thai • Dance
Dec 2013 - Present J-Seitai Body Balance Center Co., Ltd.
Front Desk Receptionist
 Handling day-to-day activities as a front-desk receptionist – serving customers to
the best of my abilities with the inclination to please. Also tending to the daily
filing for medical insurance for patients, as well as regularly processing
documents and translations required by co-workers. Assisting our finance team
whenever possible. Working up to 10 hours a day.
Mar 2010 - Oct 2010 HSBC Bank, Bangkok, Thailand
Sales Executive and Customer Relations
 Primarily worked in lead generation and lead follow-up, performing on-the-spot
sales by cold calling and selling customers on-site. Additionally also worked in
road shows and events, promoting the company and standing in as a
representative for any inquiries. Furthermore, made sure all sales leads were kept
warm by ensuring customer relations.
Mar 2008 - May 2008 Thai Post Office, Bangkok, Thailand
Customer Service and Logistics
 Dealt with inbound and outbound packages from customers, making sure all
necessary documents were in check. Assisted with properly sourcing and filing of
mail with regards to postal and country codes, as well as in the packing and
bagging of parcels to be sent out.
Graduated 2013 University of the Thai Chamber of Commerce, Bangkok, TH
Pursued a Bachelor’s Degree in Arts & Humanities, Majoring in Business Japanese.
Graduated with a 2.61 GPA. Joined the UTCC Cheer Club as part of my extracurricular
activities throughout the entirety of my time in university and went on to win 7
National Championships and 5 International Championships.
-