This resume is for Kessara Mongkolkullakij, a 37-year-old Thai national seeking a sales support assistant or manager position. She has over 15 years of experience in marketing, sales coordination, and customer support roles for various companies in Thailand, most recently as Head of Sales Coordinator for an agriculture company where she coordinated sales orders, prepared quotes, and ensured projects were processed correctly. She is proficient in English and Thai and has skills in Microsoft Office, email, and presentation software.
Management graduate from Robert Gordon University, U.K. Highly skilled apparel and fashion retail trainer with a keen eye for best customer service practices. Adept at conveying information about fashion products and customer service in an easily actionable manner. 8+ years of experience as a customer service professional and trainer in retail environments in India and the U.K.
Management graduate from Robert Gordon University, U.K. Highly skilled apparel and fashion retail trainer with a keen eye for best customer service practices. Adept at conveying information about fashion products and customer service in an easily actionable manner. 8+ years of experience as a customer service professional and trainer in retail environments in India and the U.K.
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1. Kessara Mongkolkullakij
RESUME
Miss Kessara Mongkolkullakij
105/1 Moo.8
T. Klongdan A. Bangbor,
Samutprakarn 10550
Tel : 087-6752772
Email: chillymill@hotmail.com
Objective: Sales support assistant/Manager
Or other jobs related with my experience.
Expected Salary: 40,000-50,000 Baht.
Personal Information Gender: Female
Nationality: Thai
Marital status: Single
Date of Birth: January 20, 1977
Age: 37
Place of Birth: Samutprakarn, Thailand
Education
May, 1995 - March, 1999 Ramkhamhaeng University Bangkok, Thailand
Bachelor’s degree
Major: Political science
May, 1992- March, 1995 Satree samutprakarn School Samutprakarn, Thailand
M6 high school certificate
Language & Art
May, 1989- April, 1992 Luangporpan Klongdan School Samutprakarn, Thailand
M3 high school
Certificate
Resume Page 1
2. Kessara Mongkolkullakij
Summary of Experience
May 20, 2007 – Nov 21, 2014 - BD Agriculture (Thailand) Ltd. - Samutprakarn,
Thailand
Head of Sales Coordinator/Support – Poultry department (Farming)
Prepare quotations for the external sales team and agents.
Coordinate with Head office in Germany and Regional office in Malaysia for
checking shipment schedule.
Coordinate with customer, Sales Director to update the schedule for each project.
Clear and detailed reporting to Managing Director.
Check, process and coordinate sales orders and arrange delivery / installation
schedules.
To works cover for importing and exporting.
To works with BOI processing and clearing process for both import/export.
Support the external sales team and agents during selling process.
Be leading in the communication between purchase, warehouse, finance and the
sales team or agents.
Keep track of the installation process for projects and collect installation
acceptance documents from technicians.
Ensure that orders are processed according to the company policy.
Check project margins and provide documents for project approval to Managing
Director.
Handle and summarize final benefit of all on hands project.
Keep track of market share and target marketing in every year.
Make sales strategy and report.
February 2006 till May 2007 – International Curity Footware Co.,Ltd. – Sriracha,
Chonburi, Thailand.
Marketing & Sales Coordinator (1 year and 3 months experience)
Solved all problems of products and report to customer.
Coordinate closely with production department.
Contact with customer “Nike Department of Thailand” about products and report.
Handled for all sample shoes project.
Resume Page 2
3. Kessara Mongkolkullakij
April 2004 till February 2006 – Fromosa Organics Chemical Industry Co.,Ltd –
Samutprakarn, Thailand
Marketing & Sales Coordinator (1 year and 10 months experience)
Responsible to all products and claim.
Coordinate closely with production department.
Report to executive department for total selling every month.
2002 till February 2004 – Emeral Hotel – Bangkok, Thailand
GSA – Tour Coordinator (1 year and 8 months experience)
Checked in for tour group.
Gave information to our guest.
Reported about group check in to Duty Manager.
2001 till 2002 – Asia Hotel – Bangkok, Thailand
Receptionist (1 year experience)
Checked in and checked out of our guests.
Gave information to our guest.
Summary reported directly to Duty Manager.
Qualifications
Good of Reading, Speaking, and Writing in English
Computer operation; MS office, Internet, Email, Photoshop, PowerPoint
Good personality, communication skill and Leadership
English & Thai typing skill
REFEREES:
INCOTerms 2010 and LC processing training.
BOI training.
Resume Page 3