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CONTENT OF PR WORK
PR SERVICE OF TURKISH AIRLINES 
The following services explain the contents of Turkish Airlines Pr activities divided in 4 parts; Media, Regional Marketing, Planning, Reporting/Measurement. 
1. Reputation Management of TK 
Media 
- Provides regional service of the bulletins sent by Pres Consultancy. 
- Development and implementation of local strategies for press (bulletins, special news studies, reportages and acquaintance studies with TK sales directors and local press) 
- Preparation of press file. 
- Pres trips organizations. 
TK Activities 
- Projects and carries out opening, anniversary, special celebration and similar activities. 
Crisis Management 
- Prepares scenario and action plans of TK against possible crisis situations (crash, hijacking, etc) 
- Execution of Works within the frame of action plan in crisis situations. 
On-Line Public Relations & Social Media 
- Announcements of TK’s special campaigns 
- Supervision of the social-media campaign 
- Executes blogger relations 
- Adapts TK’s general messages to TK’s social media accounts (e.g. Facebook, Twitter, etc.) 
- Monitors what is being said about TK via social media and report its findings to TK. 
*PR Agency will move together with TA’s appointed Digital Agency,
Other Services 
- Editorial service for general promotion of institution (preparation of talking and presentation letter, etc) 
- Country promotion/introduction file. 
- Local protocol list, which includes priority people in the county, special to TK. 
- Relations with social stakeholders (tourism authorities, airport business, ministry of transport, etc) of TK. 
Internal Communication 
- Communication project for motivation of TK Office employees, their internal communication, service standards and quality. 
2. Regional Marketing 
Marketing Activities and Sponsorships 
- Activity and sponsorships proposals (planning of the most efficient use of ticket number to given annually) 
- Country activity calendar (special days, carnivals, national and international sports, artistic and cultural organization, special weeks, national holidays, etc)to serve advertisement and sales campaigns 
Special Projects for Marketing 
- Special projects such as activity to target customer groups like institutional customer market, ethnical market. 
- Forms platform (association memberships, supply of invitation card to local activities, etc) to establish network to TK director with institutions and persons to comprise channel for sale. 
General Promotion 
- Presents local promotion proposals, 
- Proposals on stand setting up and promotion channels with advertisement purpose, media. 
- Makes the follow of fair and sector-specific activities and makes suggestions.
- Provides supplier routing services (printing house, press follow up, translation, hotel, transport companies, etc) 
3. Planning 
- Communication plan, to be prepared annually and specially for specific topics when required. 
- It shall be handled in communication service content taken place above and the following matters in communication plan; 
- Communication/perception status analysis of TK in local market; strengths owned by TK, opportunities and threats in sector and country are determined. 
- Sectoral analysis; competition status in aviation sector in country, what companies fly in which frequencies, their promotion studies, general perception status, pricing strategies, etc. 
- Analysis of local target mass; It is carried out on the basis of customer, sector-specific authorities and opinion leaders. 
- Country communication profile; Issuance of country media list (national and local; theme, media ownership, circulation, pres perception), national holiday trends, national mobility periods, national values, national sensitivity areas, general attitude, opinion modes. 
- Country calendar; A calendar showing special days, national holidays, activities belonging to country under the title of “Annual Activity Agenda” of region. 
4. Reporting and Measurement 
- Agency shares the situation of proposals included in communication plan, monthly activity report with all those concerned regularly. 
- Report is prepared separately for each action and activity carried out.

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Turkish Airlines Inside PR Work

  • 2. PR SERVICE OF TURKISH AIRLINES The following services explain the contents of Turkish Airlines Pr activities divided in 4 parts; Media, Regional Marketing, Planning, Reporting/Measurement. 1. Reputation Management of TK Media - Provides regional service of the bulletins sent by Pres Consultancy. - Development and implementation of local strategies for press (bulletins, special news studies, reportages and acquaintance studies with TK sales directors and local press) - Preparation of press file. - Pres trips organizations. TK Activities - Projects and carries out opening, anniversary, special celebration and similar activities. Crisis Management - Prepares scenario and action plans of TK against possible crisis situations (crash, hijacking, etc) - Execution of Works within the frame of action plan in crisis situations. On-Line Public Relations & Social Media - Announcements of TK’s special campaigns - Supervision of the social-media campaign - Executes blogger relations - Adapts TK’s general messages to TK’s social media accounts (e.g. Facebook, Twitter, etc.) - Monitors what is being said about TK via social media and report its findings to TK. *PR Agency will move together with TA’s appointed Digital Agency,
  • 3. Other Services - Editorial service for general promotion of institution (preparation of talking and presentation letter, etc) - Country promotion/introduction file. - Local protocol list, which includes priority people in the county, special to TK. - Relations with social stakeholders (tourism authorities, airport business, ministry of transport, etc) of TK. Internal Communication - Communication project for motivation of TK Office employees, their internal communication, service standards and quality. 2. Regional Marketing Marketing Activities and Sponsorships - Activity and sponsorships proposals (planning of the most efficient use of ticket number to given annually) - Country activity calendar (special days, carnivals, national and international sports, artistic and cultural organization, special weeks, national holidays, etc)to serve advertisement and sales campaigns Special Projects for Marketing - Special projects such as activity to target customer groups like institutional customer market, ethnical market. - Forms platform (association memberships, supply of invitation card to local activities, etc) to establish network to TK director with institutions and persons to comprise channel for sale. General Promotion - Presents local promotion proposals, - Proposals on stand setting up and promotion channels with advertisement purpose, media. - Makes the follow of fair and sector-specific activities and makes suggestions.
  • 4. - Provides supplier routing services (printing house, press follow up, translation, hotel, transport companies, etc) 3. Planning - Communication plan, to be prepared annually and specially for specific topics when required. - It shall be handled in communication service content taken place above and the following matters in communication plan; - Communication/perception status analysis of TK in local market; strengths owned by TK, opportunities and threats in sector and country are determined. - Sectoral analysis; competition status in aviation sector in country, what companies fly in which frequencies, their promotion studies, general perception status, pricing strategies, etc. - Analysis of local target mass; It is carried out on the basis of customer, sector-specific authorities and opinion leaders. - Country communication profile; Issuance of country media list (national and local; theme, media ownership, circulation, pres perception), national holiday trends, national mobility periods, national values, national sensitivity areas, general attitude, opinion modes. - Country calendar; A calendar showing special days, national holidays, activities belonging to country under the title of “Annual Activity Agenda” of region. 4. Reporting and Measurement - Agency shares the situation of proposals included in communication plan, monthly activity report with all those concerned regularly. - Report is prepared separately for each action and activity carried out.