DEVOPS ENGINEER - CAREER PATH, JOB SCOPE, AND CERTIFICATIONSSprintzeal
DevOps engineer is a good career choice in 2021 as the demand for it is increasing considerably. The need for a skilled DevOps engineer is expanding within the market. But there are still some misconceptions and confusions regarding this career choice. Well, let's dig into this article to clear your doubts and confusion regarding DevOps engineers.
DEVOPS ENGINEER - CAREER PATH, JOB SCOPE, AND CERTIFICATIONSSprintzeal
DevOps engineer is a good career choice in 2021 as the demand for it is increasing considerably. The need for a skilled DevOps engineer is expanding within the market. But there are still some misconceptions and confusions regarding this career choice. Well, let's dig into this article to clear your doubts and confusion regarding DevOps engineers.
Grails & DevOps: continuous integration and delivery in the cloudGR8Conf
Nowadays, companies require very short release cycles, especially in lean startup environments.
But to release often:
deployments should be routine, not terrifying.
configuration should require a few clicks, not a thousand-line shell script.
problems should be easy to spot, not buried in a log file.
You are a developer that need to release every week or every day with a single git commit and zero-downtime? Easily spot release performance or bugs issues? If required, roll back to previous version in few seconds and one click? And you don't want to manage any dedicated repository, monitoring, build, staging, production servers? So this talk is for you!
We will explore Lean startup and DevOps concepts and share our experience on how to create a simple and fully automated build pipeline for Grails apps with a live demo, based on SaaS/cloud services: GitHub, Travis CI, NewRelic, AWS (ElasticBeanstalk, CloudFront), etc.
DevOps provides the ability to increase time to market to an new level. The question is no longer if we need to speed up our delivery. The challenge is to find the right „pace“ for your product. Not every organization and every product needs to run at the speed of Netflix and Spotify, even if we’d like it to be like this. We need to adjust the organization, processes and tools appropriatly and to identify the real bottlenecks in the delivery pipeline continuously. And by the way, we need to justify our investment in the DevOps mission. Are we just automating the current processes or can we use this DevOps thing to really support our business? In this talk, I’d like to discuss with you how to find the right design for your delivery process and your organization to behave as a business enabler and how you can scale DevOps within your organization without loosing agility. Let’s explore how we can listen carefully to the unknown customer out there and to build software they really like in the speed of your business.
The Micro Focus AMC team are looking forward to hosting #DevDay50 back in Atlanta where the series began. It's in January 2019, the year that COBOL turns 60, so we thought it would be a great idea to pull some numbers about our DevDay events together. https://www.microfocus.com/events/dev-days/
AgileLIVE Webinar: Build a DevOps Culture & Infrastructure for Success Part 1VersionOne
Lessons Learned from Target’s DevOps Journey
Heather Mickman, Director, Enterprise Services & Integration, and Ross Clanton, Sr. Group Manager - Engineering Practices, at retail giant Target, will share the key challenges and lessons learned.
Commit to the Cause, Push for Change: Contributing to Call for Code Open Sour...Daniel Krook
Materials for the OPEN TALK: Commit to the Cause, Push for Change: Contributing to Call for Code Open Source Projects session at DeveloperWeek Virtual on February 18, 2020
https://www.developerweek.com/conference/
Daniel Krook
IBM, Chief Technology Officer for the Call for Code Global Initiative
Andres Meira
Grillo, Founder & CEO
Lakshyana K.C.
Build Change, Technology Consultant
Call for Code is a multi-year program that calls on developers to create practical, effective, and high-quality applications based on one or more IBM Cloud services (for example, web, mobile, data, analytics, AI, IoT, or weather) or Red Hat platforms (including OpenShift) to build a solution that can have an immediate and lasting impact on humanitarian issues as open source projects. In this session you'll learn more about the solutions built to tackle natural hazards, climate change, and the pandemic. What sets Call for Code apart from other technology-for-good competitions is the commitment to deploy the winning solutions with the IBM Service Corps and to help teams build sustainable open source communities through The Linux Foundation. Join us at this talk to hear about the most recent winning projects, get an update on previous year's progress, and learn about how to contribute to two projects directly from the developers.
Buddy, partnered with industry leaders such as Amazon, Docker, Github, Microsoft, and Google, is a winning development automation platform that serves a rapidly growing market valued to become $345 billion by 2022. Over 7,000 developers use Buddy every day across 120+ countries. Featured customers: INC. Magazine, CGI.com & ING Bank. Our vision is to become the backbone on which talented people can build world-altering apps & services. Our goal is to take the load off millions of developers by offloading everything that can be automated – giving them back the time for being creative.
DevOps For Everyone: Bringing DevOps Success to Every App and Every Role in y...Siva Rama Krishna Chunduru
Understand DevOps and it's fitment to various types of applications.
Understand various Organization Roles after Org-restructure.
Understand the way to measure the success.
For projects like building a power plant or a train tunnel, tough project managers are needed. But when it comes to developing digital or physical products, the role of a project manager has an increasingly difficult standing. During agile or digital transformations, new roles emerge to take over project management tasks. So, are project managers needed in these areas in the future?
Every community is just as strong as the members and attendees that join them along the way. So keeping that in mind we at GDSC MESCOE are holding an info Session to introduce our community to the newest members of the college. Through this session we hope to show you how we at GDSC MESCOE work as a club and as a community and learn from each other in a way that learning and fun is synonymous.
Most senior executives in large enterprises believe DevOps and CI/CD are interchangeable. If I have a CI/CD pipeline, I am “doing DevOps”, right? Not exactly. The dilemma that these executives have is that they don’t believe DevOps can be with the people they have. It can be done. I’ll show you how!
DEVNET-1125 Partner Case Study - “Project Hybrid Engineer”Cisco DevNet
Programming and API knowledge are common themes across SDN and “Open”. As we focus more on software, we will see a proliferation of APIs and a need to understand programming. An effective _hybrid_ engineer tomorrow will have both solid networking skills as well as an understanding of programmatic concepts. Keeping these technology and industry transitions in mind, Cisco Americas Partners Organization (APO) kicked off “Project Hybrid Engineer” this summer for Cisco Partners SEs with a focus on enhancing hands-on network programmability knowledge. This session highlights some of the key initiatives underway where APO is taking its experiences and enabling key Cisco Partners workforce for Cisco's Network Programmability solutions early on in the lifecycle. If you are a Cisco Partner, come and learn how you can benefit from “Project Hybrid Engineer” and get your workforce ready for this key technology transition.
Case Study: Practical tools and strategies for tackling legacy practices and ...Alejandro S.
In this talk you will learn how strategic tools like Wardley Maps, the C4 model and DDD’s strategic design helped a struggling CTO to fight against a crumbling monolith and the organizational practices that allowed its creation.
Among other things we will cover:
* How to plan, communicate and challenge strategies.
* Why strategy and thinking strategically is important for software developers.
* High-level overview of Simon Brown’s C4 Model
* High-level overview of DDD’s strategic design
* DDD Context Mapping
* High-level overview Wardley Maps.
* Wardley Maps: Landscape.
* FUN random facts about software development in startups :)
Grails & DevOps: continuous integration and delivery in the cloudGR8Conf
Nowadays, companies require very short release cycles, especially in lean startup environments.
But to release often:
deployments should be routine, not terrifying.
configuration should require a few clicks, not a thousand-line shell script.
problems should be easy to spot, not buried in a log file.
You are a developer that need to release every week or every day with a single git commit and zero-downtime? Easily spot release performance or bugs issues? If required, roll back to previous version in few seconds and one click? And you don't want to manage any dedicated repository, monitoring, build, staging, production servers? So this talk is for you!
We will explore Lean startup and DevOps concepts and share our experience on how to create a simple and fully automated build pipeline for Grails apps with a live demo, based on SaaS/cloud services: GitHub, Travis CI, NewRelic, AWS (ElasticBeanstalk, CloudFront), etc.
DevOps provides the ability to increase time to market to an new level. The question is no longer if we need to speed up our delivery. The challenge is to find the right „pace“ for your product. Not every organization and every product needs to run at the speed of Netflix and Spotify, even if we’d like it to be like this. We need to adjust the organization, processes and tools appropriatly and to identify the real bottlenecks in the delivery pipeline continuously. And by the way, we need to justify our investment in the DevOps mission. Are we just automating the current processes or can we use this DevOps thing to really support our business? In this talk, I’d like to discuss with you how to find the right design for your delivery process and your organization to behave as a business enabler and how you can scale DevOps within your organization without loosing agility. Let’s explore how we can listen carefully to the unknown customer out there and to build software they really like in the speed of your business.
The Micro Focus AMC team are looking forward to hosting #DevDay50 back in Atlanta where the series began. It's in January 2019, the year that COBOL turns 60, so we thought it would be a great idea to pull some numbers about our DevDay events together. https://www.microfocus.com/events/dev-days/
AgileLIVE Webinar: Build a DevOps Culture & Infrastructure for Success Part 1VersionOne
Lessons Learned from Target’s DevOps Journey
Heather Mickman, Director, Enterprise Services & Integration, and Ross Clanton, Sr. Group Manager - Engineering Practices, at retail giant Target, will share the key challenges and lessons learned.
Commit to the Cause, Push for Change: Contributing to Call for Code Open Sour...Daniel Krook
Materials for the OPEN TALK: Commit to the Cause, Push for Change: Contributing to Call for Code Open Source Projects session at DeveloperWeek Virtual on February 18, 2020
https://www.developerweek.com/conference/
Daniel Krook
IBM, Chief Technology Officer for the Call for Code Global Initiative
Andres Meira
Grillo, Founder & CEO
Lakshyana K.C.
Build Change, Technology Consultant
Call for Code is a multi-year program that calls on developers to create practical, effective, and high-quality applications based on one or more IBM Cloud services (for example, web, mobile, data, analytics, AI, IoT, or weather) or Red Hat platforms (including OpenShift) to build a solution that can have an immediate and lasting impact on humanitarian issues as open source projects. In this session you'll learn more about the solutions built to tackle natural hazards, climate change, and the pandemic. What sets Call for Code apart from other technology-for-good competitions is the commitment to deploy the winning solutions with the IBM Service Corps and to help teams build sustainable open source communities through The Linux Foundation. Join us at this talk to hear about the most recent winning projects, get an update on previous year's progress, and learn about how to contribute to two projects directly from the developers.
Buddy, partnered with industry leaders such as Amazon, Docker, Github, Microsoft, and Google, is a winning development automation platform that serves a rapidly growing market valued to become $345 billion by 2022. Over 7,000 developers use Buddy every day across 120+ countries. Featured customers: INC. Magazine, CGI.com & ING Bank. Our vision is to become the backbone on which talented people can build world-altering apps & services. Our goal is to take the load off millions of developers by offloading everything that can be automated – giving them back the time for being creative.
DevOps For Everyone: Bringing DevOps Success to Every App and Every Role in y...Siva Rama Krishna Chunduru
Understand DevOps and it's fitment to various types of applications.
Understand various Organization Roles after Org-restructure.
Understand the way to measure the success.
For projects like building a power plant or a train tunnel, tough project managers are needed. But when it comes to developing digital or physical products, the role of a project manager has an increasingly difficult standing. During agile or digital transformations, new roles emerge to take over project management tasks. So, are project managers needed in these areas in the future?
Every community is just as strong as the members and attendees that join them along the way. So keeping that in mind we at GDSC MESCOE are holding an info Session to introduce our community to the newest members of the college. Through this session we hope to show you how we at GDSC MESCOE work as a club and as a community and learn from each other in a way that learning and fun is synonymous.
Most senior executives in large enterprises believe DevOps and CI/CD are interchangeable. If I have a CI/CD pipeline, I am “doing DevOps”, right? Not exactly. The dilemma that these executives have is that they don’t believe DevOps can be with the people they have. It can be done. I’ll show you how!
DEVNET-1125 Partner Case Study - “Project Hybrid Engineer”Cisco DevNet
Programming and API knowledge are common themes across SDN and “Open”. As we focus more on software, we will see a proliferation of APIs and a need to understand programming. An effective _hybrid_ engineer tomorrow will have both solid networking skills as well as an understanding of programmatic concepts. Keeping these technology and industry transitions in mind, Cisco Americas Partners Organization (APO) kicked off “Project Hybrid Engineer” this summer for Cisco Partners SEs with a focus on enhancing hands-on network programmability knowledge. This session highlights some of the key initiatives underway where APO is taking its experiences and enabling key Cisco Partners workforce for Cisco's Network Programmability solutions early on in the lifecycle. If you are a Cisco Partner, come and learn how you can benefit from “Project Hybrid Engineer” and get your workforce ready for this key technology transition.
Case Study: Practical tools and strategies for tackling legacy practices and ...Alejandro S.
In this talk you will learn how strategic tools like Wardley Maps, the C4 model and DDD’s strategic design helped a struggling CTO to fight against a crumbling monolith and the organizational practices that allowed its creation.
Among other things we will cover:
* How to plan, communicate and challenge strategies.
* Why strategy and thinking strategically is important for software developers.
* High-level overview of Simon Brown’s C4 Model
* High-level overview of DDD’s strategic design
* DDD Context Mapping
* High-level overview Wardley Maps.
* Wardley Maps: Landscape.
* FUN random facts about software development in startups :)
Similar to Trend Micro Star Trek 2020 - Accelerating DevOps transformation through gamification (20)
This is a simplified version of the slide deck shared in the "Lean Canvas Cafe Workshop" delivered in the Agile Tour Taiwan 2020 Conference (2020 Dec. 13@ Taipei, Taiwan).
"Lean Canvas Cafe" is an educational game designed to show the challenges of running a startup business and teach the elements of Lean Canvas.
=========================
《精實畫布咖啡館》(Lean Canvas Cafe) 工作坊:
台北的咖啡館一家挨著一家,每家的生意看起來都很不錯。喜歡喝咖啡的你打算也找認識多年的朋友合夥開一家咖啡館,但是想開店創業的人可不只你們而已。你能洞悉市場趨勢、掌握顧客需求、制定最佳經營策略,並在激烈的競爭中脫穎而出、成功打造出理想的咖啡館嗎?
是的!開咖啡館也可以很敏捷!
在這個 180 分鐘的工作坊中,參加者將透過講者獨創的桌遊教具 — 精實畫布咖啡館 (Lean Canvas Cafe),以開咖啡館的情境,體驗並瞭解精實畫布中提到的不同企業營運構面,考驗自己在應用精實敏捷精神時的偏好與盲點,並在擬真的創業競賽中脫穎而出。
聽眾收穫:
實際動手演練並深入瞭解精實畫布 (Lean Canvas);
瞭解平衡產品開發、流程改善及提升顧客體驗的重要性;
透過有趣的桌遊教具瞭解自己在產品開發/服務設計/創業過程中的策略運用偏好與盲點;
在分組對抗競賽的工作坊中認識新朋友(並找到志同道合的創業夥伴?!)
體驗活動:
2020/12/19 - https://www.accupass.com/event/2011090634386895186860
2021/01/17 - https://www.accupass.com/event/2011201104371260162243
UX in the Jungle - Your Adventure in Agile DevelopmentDer-Jeng Lin
"UX in the Jungle - Your Adventure in Agile Development" workshop slide deck shared in Agile Summit 2019, Taipei Taiwan.
https://summit.ithome.com.tw/agile/lab.html#0007
2019 敏捷高峰會 "UX in the Jungle - 敏捷開發大冒險" 投影片
UX in the Jungle - My journey of applying agile practices in board game designDer-Jeng Lin
DJ (Der-Jeng) Lin, a project management professional and UX evangelist, shared his journey about how he applied lean and agile practices in board game design at AgileTour Taipei 2017 conference.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
LA HUG - Video Testimonials with Chynna Morgan - June 2024
Trend Micro Star Trek 2020 - Accelerating DevOps transformation through gamification
1. 1
Trend Micro
Star Trek 2020
林德政 / DJ (Der-Jeng) Lin
2020/11/27
Accelerating DevOps transformation
through gamification
2. 2 Copyright 2020 Trend Micro Inc.
A Little About Me
林德政
Der-Jeng Lin
Senior Project Manager
UX Evangelist
Agile Practitioner
Trend Micro Inc.
https://www.linkedin.com/in/derjenglin/
1997 2003
2007
1995
2020
Software
Development
Project
Management
UX Design &
Research
Product
Management
3. 3 Copyright 2020 Trend Micro Inc.
The Journey
Transformation
During the Pandemic
Birth of the
Star Trek Program
Design Framework
and Gamification
Remedies to Problems with the
Points, Badges, and Leaderboard
Lessons
Learned
5. 5 Copyright 2020 Trend Micro Inc.
Birth of the
Star Trek Program
Design Framework
and Gamification
Remedies to Problems with the
Points, Badges, and Leaderboard
Lessons
Learned
The Journey
Transformation
During the Pandemic
6. 6 Copyright 2020 Trend Micro Inc.
Trend’s Founders
Steve Chang
Chairman
Jenny Chang
Chief Culture Officer
Eva Chen
Chief Executive Officer
7. 7 Copyright 2020 Trend Micro Inc.
EVA CHEN (陳怡樺)
CEO and Co-Founder
Employees
6,555
Revenue
160 billion yen
(US$1.45 billion)
Founded
United States
1988
Headquarters
Tokyo, Japan
Locations
Offices in
45 countries
VISION
A world safe
for exchanging
digital information
MISSION
Defend against threats
that can impact the
digital life or IT
infrastructure of users
Global Cloud Security Leader
Tokyo Stock Exchange - Nikkei Index (4704)
8. 8 Copyright 2020 Trend Micro Inc.
Global Coverage
Sales Offices
Technology Offices
Taiwan 1500+
China 530+
Japan 700+
Germany 100+
UK 80+Canada 160+
US 780+
India 60+
ANZ 80+
SEA 80+
Korea 10+
Ireland 200+
Europe Others 200+
Latin
America
100+
MMEA 200+
Philippines 1000+
9. 9 Copyright 2020 Trend Micro Inc.
A Fun Place to Work!
• WORK SMART
• LEARN EAGERLY
• PLAY HARD
• LOVE & SECURE THE WORLD
11. 11 Copyright 2020 Trend Micro Inc.
Enterprise & Small-to-Medium Business Products
Worry-Free Data Loss Prevention Scan Mail for Lotus
Domino
Scan Mail for
Microsoft Exchange
SafeSync for
Enterprise
Deep
Security
Deep
Discovery
Threat Management Control
Manager
Office
Scan
12. 12 Copyright 2020 Trend Micro Inc.
Borderless Team
• All of Trend Micro overcomes the limitations of
borders and time zones to reach the same targets.
• Together we focus on creating excellent products.
13. 13 Copyright 2020 Trend Micro Inc.
Best Approach for DevOps Transformation?
Bottom-Up
Approach
Top-Down
Approach
1. Higher authority defines tasks
and priorities
2. Upper management
delegates tasks
3. Employees receive
specific tasks
to complete
1. Employees provide input
2. Company-wide
collaborations implemented
3. Completed
tasks reported to
senior management
14. 14 Copyright 2020 Trend Micro Inc.
Transformation Kick-off Announcement
2019
August
2020
Jan. Apr. Jul. Oct.
2021
Jan.October
DevOps
Transformation
Kick-off
August 5th
15. 15 Copyright 2020 Trend Micro Inc.
Messages from the CEO
“DevOps is a culture,
not a process”
“Now is the best time”
16. 16 Copyright 2020 Trend Micro Inc.
Trend Micro DevOps Cultural Transformation
Customer SuccessProduct Success
Data-Driven
Decision-Making
Top-Down
Decision-Making
Everyone Owns
Customer Value Growth
Sales Owns
Revenue Growth
ToFrom
17. 17 Copyright 2020 Trend Micro Inc.
Building DevOps Awareness
2019
August Apr. Jul. Oct.
2021
Jan.October
DevOps
Transformation
Kick-off
August 5th
Training
Workshops
Study Groups
Sharing Practices and
Lessons Learned
DevOps Expo 2019
2020
January
19. 19 Copyright 2020 Trend Micro Inc.
Pandemic Crisis
2019
August
2020
January April July October
2021
JanuaryOctober
DevOps
Transformation
Kick-off
August 5th Work from
home policy
20. 20 Copyright 2020 Trend Micro Inc.
Gossip
2019
August
2020
January April July October
2021
JanuaryOctober
DevOps
Transformation
Kick-off
August 5th
Where can I
learn more about
DevOps?
Are we doing
DevOps?
That’s all?
Are we
done yet?
21. 21 Copyright 2020 Trend Micro Inc.
Design Framework
and Gamification
Remedies to Problems with the
Points, Badges, and Leaderboard
Lessons
Learned
Transformation
During the Pandemic
The Journey
Birth of the
Star Trek Program
22. 22 Copyright 2020 Trend Micro Inc.
Transformation Requires More Than Just Awareness
23. 23 Copyright 2020 Trend Micro Inc.
Committee Transformation
ToFrom
DevOps in ActionDevOps Awareness
Solid Business ImpactBig Annual Expo Events
Real Project ImplementationsHands-on Workshops
Reviewed Quality SharingCasual Meetups
Cross-Team VisibilityIndividual Project Reviews
24. 24 Copyright 2020 Trend Micro Inc.
Engineering Excellence
Star Trek Program Objectives
Faster Value Delivery
Build the Right Product
Higher Operational Quality
Trend Micro
DevOps Culture
• Wisdom from Data (智)
• Bravery in Taking
Responsibility (勇)
• Empathy for Customer
Success (仁)
Increase DevOps Transformation Visibility
25. 25 Copyright 2020 Trend Micro Inc.
April
Star Trek Program Kick-off
2019
August
2020
January Jul. Oct.
2021
Jan.October
DevOps
Transformation
Kick-off
August 5th
DevOps in ActionAwareness
Star Trek Program
Kick-off
April 8th
27. 27 Copyright 2020 Trend Micro Inc.
Star Trek Program Overview
April May June July August September October November December 2020 Q1
Mandatory Missions
Extra Quests
Kick-off
M1.
Form a Team
Register the team,
customers, and goals
M2.
Identify the
Destination
Develop specific
objectives and
measurements
X1.
Invent Weapons
Register specific
DevOps practices
X2.
Equip Weapons
Adopt specific DevOps
practices
X3 ~ X6.
Participate in DevOps Fairs and Sell Weapons
Share DevOps practices and lessons learned
X7.
Fight the Monsters
Take on specific DevOps
improvement challenges
M3 ~ M6.
Submit Voyage Logbook
Update progress of data-driven transformations
X8 ~ X10.
Explore the Planets
Meet specific DevOps
maturity criteria
Eligible Teams
Announced
DevOps Expo 2020
Share, learn, and
win awards
X0.
Fuel Up
Attend training
and sharing
28. 28 Copyright 2020 Trend Micro Inc.
Registration of Eligible Teams
Crew
CaptainProduct
Management
PMM Marketing Sales
Technical
Support
Business
Customer
Core TechR&D
Information Service &
Back Office
Trend Micro Product / Service Delivery Chain
29. 29 Copyright 2020 Trend Micro Inc.
Remedies to Problems with the
Points, Badges, and Leaderboard
Lessons
Learned
Birth of the
Star Trek Program
Transformation
During the Pandemic
The Journey
Design Framework
and Gamification
30. 30 Copyright 2020 Trend Micro Inc.
Gamification Definition
The application of game design elements
and principles outside of gaming contexts.
Gamification can have a positive impact on
user engagement, productivity, workflows,
learning, crowdsourcing, employee
recruitment and evaluations, product usability
and usefulness, physical exercise, traffic
violations, voter apathy, and more.
31. 31 Copyright 2020 Trend Micro Inc.
User
Journey
Motivations
(Drivers)
Designed
Activities
Gamifications and
Feedback Loop
Users
(Players)
Desired
Actions
Gamification Design Canvas
Business
Objectives
(with Metrics)
1 2
3
4 7 6
5
32. 32 Copyright 2020 Trend Micro Inc.
Define a Voyage Plan
Submit Voyage Logbooks
Invent and Adopt Weapons
Participate in Fair Events
Fight the Monsters
Explore the Planets
Designed Activities
Desired Actions and Designed Activities
Make Hypothesis Driven Development (HDD) plans for real projects
Implement HDD and the DevOps cultures for customer success
Share and adopt proven DevOps practices
Share lessons learned in the DevOps transformation
Learn DevOps practices and take capability assessments
Develop plans to adopt DevOps practices
Desired Actions
33. 33 Copyright 2020 Trend Micro Inc.
User
Journey
The Voyage to
Customer Success!
• Form a cross-
functional team with
coworkers in your
current projects.
• Begin the journey
with your own
starship.
• Defeat monsters and
overcome all DevOps
transformation
challenges.
Existing Alternatives
• Project reviews
• SQA DevOps
assessments
Users (Players)
Desired Actions
Business
Objectives
# of Registrations
# of Assessments
# of Practices Shared
# of High-Scoring Teams
• Business Impact
• DevOps Engineering
Excellence
• Strong business impact
• Improved engineering
practices
• Visibility of DevOps
transformation
• Experienced
(teams / practitioners)
• Less experienced
(teams / practitioners)
• Experienced
• Share good practices
• Take assessments
• Less-Experienced
• Read DevOps
Engineering Guide
• Adopt DevOps
Practices
Metrics
Star Trek Gamification Overview
Gamification and
Feedback Loop
Motivations
(Drivers)
Designed Activities
Feedback
• Master DevOps
knowledge & practices
• Learn how other teams
do DevOps
• Earn rewards
• Narratives
• Avatars
• Points
• Badges
• Leaderboard
• Rewards with
deadlines
Plus many more!
• Hypothesis Driven
Development (HDD) -
Voyage Logbook
Submissions
• Adoption and
assessment of various
DevOps practices –
Fighting Monsters
• Feedback from coaches
and judges
• Merit Points and
Mileage Points earned
Gamification
34. 34 Copyright 2020 Trend Micro Inc.
Disputes Within the Task Force
“This is just another type of
project review”
“I doubt that more than 30
teams will join in.”
35. 35 Copyright 2020 Trend Micro Inc.
Purpose
AutonomyMastery
Employee Motivations
The desire to
control our lives
The desire to
become better
at something
that matters
The desire to serve
something bigger
than ourselves
*Reference: “Drive: The Surprising Truth About What Motivates Us”, Daniel H. Pink
Daniel H. Pink
American author
36. 36 Copyright 2020 Trend Micro Inc.
Motivation of Star Trek Participants
Purpose
AutonomyMastery
• Define a DevOps plan based
on personal priorities and
time available
• Take on challenges and fight
monsters according to
personal preferences
• Master DevOps
knowledge and
skills
• Learn DevOps
practices from
other teams
• Contribute to
customer success
• Help with team and
personal growth
• Earn monetary rewards
*Reference: “Drive: The Surprising Truth About What Motivates Us”, Daniel H. Pink
37. 37 Copyright 2020 Trend Micro Inc.
Progress / Improvement
Feedback Loop with Attainable Goals
Start
Goal
Milestone
Milestone
Motivation
Action
The Feedback Loop
43. 43 Copyright 2020 Trend Micro Inc.
Special Badges and Rewards
Arms Merchant
Best sharing
during each Fair event
First Weapon
Invented
First team to register a
first practice in any
Knowledge Area
Monster Buster
All teams that
defeat 3+ monsters
Planet Explorer
All teams that defeat all
monsters at a specific level
Early Bird
All teams that
register early
More challenges
under development
Space Pioneer
First 10 teams
Weapon Inventor
All teams with
3+ registered practices
Galaxy Adventurer
All teams that submit 3+ progress updates
with quality improvements
Tickets to the Expo
Top 15 teams with
the most Merit and
Mileage Points
44. 44 Copyright 2020 Trend Micro Inc.
2020 DevOps Expo Awards
Categories Definitions Rewards
2020 DevOps Expo
Customer Success
Award
Greatest Business Impact
Honors the project teams with
outstanding achievement in
improving Customer Success
through DevOps transformation
• Champion: US$ 50,000
• 2nd Place: US$ 10,000
• 3rd Place: US$ 6,000
• 4th Place: US$ 3,000
• 5th Place: US$ 3,000
Trend Micro
Flagship
Best DevOps Practitioners
Honors the project teams that
demonstrate the best DevOps
capability and capacity
• 1st : US$ 5,000
• 2nd : US$ 4,000
• 3rd : US$: 3,000
Trend Micro
Explorer
Most DevOps Practices
Honors the project teams that
shared the most DevOps
practices and lessons learned
during the transformation
US$ 3,000
*Last Update: 2020/9/25
46. 46 Copyright 2020 Trend Micro Inc.
93 Teams with 949 Participants Registered!
25
15
10
6 4 5
12
1 4
11
212
160
97
56
44 33
149
12
47
139
Consumer
CoreTech
Luwak/XDR/MGCP
Foundation(Apex)
SaaS(Worry-Free)
HybridCloudSecurity
(e.g.DS)
DD
TP
ETS/HIE/L10N/Support
IS
Star Trek Team Registration (by BU)
Number of Teams Number of Participants
*Last Update: 2020/5/8
47. 47 Copyright 2020 Trend Micro Inc.
Lessons
Learned
Birth of the
Star Trek Program
Design Framework
and Gamification
Transformation
During the Pandemic
b
The Journey
Remedies to Problems with the
Points, Badges, and Leaderboard
48. 48 Copyright 2020 Trend Micro Inc.
Gamification is NOT Just for Fun!
49. 49 Copyright 2020 Trend Micro Inc.
Transformation Requires Resources and Time
April
2019
August
2020
January July October
2021
JanuaryOctober
DevOps
Transformation
Kick-off
August 5th
Star Trek Program
Kick-off
Apr. 8th
93 Teams registered
79 Teams submitted HDD Plans
63 Teams began the voyage
42 Teams submitted the 1st Logbook
33 Teams submitted the 2nd Logbook
Participants quitting?!
50. 50 Copyright 2020 Trend Micro Inc.
What Makes Motivation Result in Action?
Brian Jeffrey Fogg
American social
scientist and author
*Reference: https://behaviormodel.org/
Low
High
AbilityLow
(Hard to Do)
High
(Easy to Do)
Motivation
Action Line
Prompt
Succeed Here
Prompt
Fail Here
B = MAP
51. 51 Copyright 2020 Trend Micro Inc.
Achieving Balance Requires Continuous Fine-tuning
Best Case
Most-likely Case
Extreme Case
Simulate different situations to
balance the two point systems
52. 52 Copyright 2020 Trend Micro Inc.
Accelerator Designed to Encourage Participants
Planet #1
Participants can double their points
if they defeat all the Monsters on Planet #1
54. 54 Copyright 2020 Trend Micro Inc.
Over 42 Teams
Remain Active
15 Teams Eligible to
Win Expo Awards
*Last Update: 2020/11/24
55. 55 Copyright 2020 Trend Micro Inc.
417 DevOps Practices Collected in 6 Months
1,390% more than the average
number of practices collected
over each of the last 3 years
5 teams
submitted over
30 practices
*Last Update: 2020/11/20
56. 56 Copyright 2020 Trend Micro Inc.
Remedies to Problems with the
Points, Badges, and Leaderboard
Birth of the
Star Trek Program
Design Framework
and Gamification
Transformation
During the Pandemic
The Journey
Lessons
Learned
57. 57 Copyright 2020 Trend Micro Inc.
Lessons Learned
• Begin with the End in Mind
Clarify the business objectives before proposing solutions
• Provide Autonomy
People become engaged when they have a sense of control
• Align Expectations
Not everyone realizes that gamification is not just for fun
• Keep Learning and Improving
Always find more opportunities for improvement