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Soft skill Training 
Market Potential in India 
A Brief overview
2 
What is soft skills? 
• Soft skills or otherwise people skills are personal attributes that 
enhance an individual's interactions, job performance and career 
prospects. 
• Soft skills relates to some key personal attributes which are as 
follow: 
1. Integrity 
2. Time-Management 
3. Motivation 
4. Interpersonal skills 
5. Empathy 
6. Leadership 
7. Communication 
8. Customer service 
9. Team work & Team building
3 
Need for Soft skill Training 
• Soft skills provide a person with a strong conceptual and practical 
framework to build, develop and manage teams. 
• Soft skills Training play an important role in the development of a 
person’s overall personality. 
• The soft skills training provides strong practical orientation to the 
students and helps them in building and improving their key skills 
requirement in the area of communication,, presentations, team 
building, leadership, time management, and inter-personal skill .
4 
Need for soft skill…cont 
• Soft skills have assumed critical importance going by the trends of 
increased globalization of business and growing competition from 
multinational companies . 
• A software engineer / or any executive/ professional no longer 
works in isolation but is expected to interact with a variety of clients 
both within and outside the country . 
• For a student looking for a job , it is increasingly important that he 
/she has to arm with adequate soft skills to be employable. soft skills 
will give them an edge over others in the corporate arena given the 
fact of global competition.
5 
Other Issues & concerns among students 
boosting this training need 
• Employability skills / Soft skills are very essential in the current 
global job market which are given utmost importance in campus 
interview. 
• NAASCOM has come out with a study which states that some of 
the world’s most admired and respected companies like Accenture 
Convergys ,Dell ,Google ,HP, IBM, ICICI, ITC , UTI Bank ,Centurian 
Bank ,Microsoft ,Satyam ,Tesco ,Verizon to name a few across 
industry verticals are in need of the industry ready candidates. 
• A leading business research and consultancy firm Frost & Sullivan 
study reveals that over 40% of the students have given more 
importance to Employability skills over domain knowledge. The 
study states that Indians undoubtedly are very competent in their 
technical skills, but this does not suffice anymore to make them 
globally competitive. Hence, it is imperative that companies in India 
today are emphasizing the importance of soft skills training
6 
Soft-skill Training need for Corporate 
sectors- a brief note 
• Unless or otherwise the employees are adequately trained/ 
practiced on various soft skills, the competition will push them out of 
business . 
• Even the Top Executives /CEO’s are required to sharpen /polish 
and update their soft skills in line with the changing business 
Scenario. 
• Mere hard skills/ domain knowledge are no longer will yield good 
results unless it is complemented with required soft skills .
7 
Corporate Inclination towards Training 
Budget 
• Traditionally, Indian companies spend anywhere between 0.5 and 2 
per cent of their turnover on training their employees. 
• The American Society for Training has estimated the spend to be in 
the range of 2-2.5 per cent of company turnover on employee skill 
development programmes., though progressive companies are 
known to spend up to five per cent of their turnover on training. 
• The major spender being IT and ITES which are essentially people-oriented 
businesses . 
• The other booming sectors like Retail, automobile, sales, service, 
financial services and banking, telecom and manufacturing are also 
have no exception / hesitation in spending under the current 
scenario. 
• While corporate continue to allocate such budgets , it is also 
expected that any person seeking employment in future necessarily 
to have such skills in line with the fact that the knowledge economy 
is booming in countries like India.
8 
Market Potential –Corporate 
• It is evident that there is a huge potential requirement for this 
training with corporate given the fact of allocating 3-5 % on the turn 
over as Training budget. 
• Most of the corporate training requirements are outsourced . 
• Indian Economy also booming and steadily going upwards in 
various sectors
9 
Market Potential -Government 
• It is also believed that the Government is also allocating reasonable 
budget for the soft skill training . 
• The major sector being Ministry of Tourism , Railways , and Police 
mainly on Customer service .
10 
Demanding soft skill Training program in 
corporate 
• Leadership 
• Sales 
• Customer service 
• Communication 
• Negotiation skills
11 
Thank You ! 
Presentation By 
Samuel .S.Sekhar 
Note: The presentation is compiled utilizing various information extracted from Internet sources and based on my wealth of experience gained 
in Education& training industry over years

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Soft skill training need and market potential

  • 1. Soft skill Training Market Potential in India A Brief overview
  • 2. 2 What is soft skills? • Soft skills or otherwise people skills are personal attributes that enhance an individual's interactions, job performance and career prospects. • Soft skills relates to some key personal attributes which are as follow: 1. Integrity 2. Time-Management 3. Motivation 4. Interpersonal skills 5. Empathy 6. Leadership 7. Communication 8. Customer service 9. Team work & Team building
  • 3. 3 Need for Soft skill Training • Soft skills provide a person with a strong conceptual and practical framework to build, develop and manage teams. • Soft skills Training play an important role in the development of a person’s overall personality. • The soft skills training provides strong practical orientation to the students and helps them in building and improving their key skills requirement in the area of communication,, presentations, team building, leadership, time management, and inter-personal skill .
  • 4. 4 Need for soft skill…cont • Soft skills have assumed critical importance going by the trends of increased globalization of business and growing competition from multinational companies . • A software engineer / or any executive/ professional no longer works in isolation but is expected to interact with a variety of clients both within and outside the country . • For a student looking for a job , it is increasingly important that he /she has to arm with adequate soft skills to be employable. soft skills will give them an edge over others in the corporate arena given the fact of global competition.
  • 5. 5 Other Issues & concerns among students boosting this training need • Employability skills / Soft skills are very essential in the current global job market which are given utmost importance in campus interview. • NAASCOM has come out with a study which states that some of the world’s most admired and respected companies like Accenture Convergys ,Dell ,Google ,HP, IBM, ICICI, ITC , UTI Bank ,Centurian Bank ,Microsoft ,Satyam ,Tesco ,Verizon to name a few across industry verticals are in need of the industry ready candidates. • A leading business research and consultancy firm Frost & Sullivan study reveals that over 40% of the students have given more importance to Employability skills over domain knowledge. The study states that Indians undoubtedly are very competent in their technical skills, but this does not suffice anymore to make them globally competitive. Hence, it is imperative that companies in India today are emphasizing the importance of soft skills training
  • 6. 6 Soft-skill Training need for Corporate sectors- a brief note • Unless or otherwise the employees are adequately trained/ practiced on various soft skills, the competition will push them out of business . • Even the Top Executives /CEO’s are required to sharpen /polish and update their soft skills in line with the changing business Scenario. • Mere hard skills/ domain knowledge are no longer will yield good results unless it is complemented with required soft skills .
  • 7. 7 Corporate Inclination towards Training Budget • Traditionally, Indian companies spend anywhere between 0.5 and 2 per cent of their turnover on training their employees. • The American Society for Training has estimated the spend to be in the range of 2-2.5 per cent of company turnover on employee skill development programmes., though progressive companies are known to spend up to five per cent of their turnover on training. • The major spender being IT and ITES which are essentially people-oriented businesses . • The other booming sectors like Retail, automobile, sales, service, financial services and banking, telecom and manufacturing are also have no exception / hesitation in spending under the current scenario. • While corporate continue to allocate such budgets , it is also expected that any person seeking employment in future necessarily to have such skills in line with the fact that the knowledge economy is booming in countries like India.
  • 8. 8 Market Potential –Corporate • It is evident that there is a huge potential requirement for this training with corporate given the fact of allocating 3-5 % on the turn over as Training budget. • Most of the corporate training requirements are outsourced . • Indian Economy also booming and steadily going upwards in various sectors
  • 9. 9 Market Potential -Government • It is also believed that the Government is also allocating reasonable budget for the soft skill training . • The major sector being Ministry of Tourism , Railways , and Police mainly on Customer service .
  • 10. 10 Demanding soft skill Training program in corporate • Leadership • Sales • Customer service • Communication • Negotiation skills
  • 11. 11 Thank You ! Presentation By Samuel .S.Sekhar Note: The presentation is compiled utilizing various information extracted from Internet sources and based on my wealth of experience gained in Education& training industry over years