This document discusses a staff training program called TQL Learning 2.0 that was implemented at the Public Library of Charlotte & Mecklenburg County. The program introduced staff to new web technologies over 23 weeks, with a focus on topics like blogging, photos, RSS feeds, tagging, wikis, and podcasts. Staff were encouraged to explore these tools on their own and complete self-discovery exercises. The goal was to engage and motivate staff, encourage play and experimentation with new technologies, and empower individuals to take responsibility for their own learning. Over 90 staff participated, with many completing all or most of the exercises. Staff reported that the program helped eliminate fears about new tools and expand their knowledge. The document raises

1. TQL learning 2.0 : It’s all about … PLAY Quote: Helene Blowers , Public Services Technology Director for the Public Library of Charlotte & Mecklenburg County ( PLCMC ).

2. What can libraries do to continually keep up with changes?

3. Engaged+ Motivated = Learning

7. L2.0 statistics 92 Participants, inc. 5 SA 11 Completions 17 Partial completions (11-22)

11. After 23 things ……