SlideShare a Scribd company logo
A mini case study
1st passenger car sedan aa1936
now World’s 2nd largest car maker
5th best GLOBAL BRAND
How!!!!!
Toyota’s
Marketing Strategy
Segmentation & Expansion
Toyota follows
• Demographic Segmentation : Based on nationality, gender, age etc.
• Psychographic segmentation : Based on life-style, social value, personal
values etc.
• While expansion, country and its culture are taken into account : e.g.. In
USA, luxury means comfort, size, and dependability. In Europe,
attention to detail and brand heritage does matter
• To remain as a leader globally, It creates the trend of hybrid car
(model Prius) as a clean energy car. It is the most selling product of the
company right now.
• Toyota has done some successful acquisitions for the benefit in long run.
Lexus for luxury brands Prius – hybrid model
Welcab for elderly people and
Physically-disabled
Scion : Personalized model for youth
Product Strategy
• Product Customization
• Fuel efficient
• Size & Features
• Safety, Reliability, Durability
• Superior Design & Quality
• Continuous Improvement
• Product that suits
pocket and status
• Green
Pricing Strategy
Is it in my
budget ?Oh!!
It provides
financial help
too.
• Market Oriented pricing
Based on market competitors and conditions
• Value based Pricing
Based on actual perceived value of any product like luxury cars
Cheapest Toyota Car
in India
Price : 5.94 Lacs
Place/ Distribution Strategy
• Where the targeted customers can
access the products
e.g. Scion at Music events and
showroom where youth are available
• Robust chain of dealerships and
retailers across the globe is the
main channel of distribution
• Dealership is to maximize sales
whereas retailers provides
additional support in sales and
service.
Promotion Strategy
• Advertisement on TV, Newspaper, Billboards,
Social Media etc.
• Personal selling through Dealerships
• Public relation programs to promote social
cause like TogetherGreen Program
• Direct selling for corporate clients
Q&A section
Strategy
• Mastery in Lean
Manufacturing technique
and continuous
improvement.
• Can make as many as 8
models simultaneously in a
single plant
• Innovates to reduce
operational cost
• Assembly-line production
Integration of assembly plants around the world into a single network
to meet bigger global demand as it has a bigger target segment and
bigger product line
Making cars
Making cars
better
Teaching
everyone how to
make cars better
The purpose of employee is explained as
three fold :
• Customer gets the choice to choose according
to price, comfort and other personal needs.
• Hence the target segment would be bigger.
Customer loyalty will increase and ultimately
revenue will increase.
1. Brief Overview
2. Segmentation & Expansion
3. Product strategy
4. Pricing strategy
5. Place/ Distribution strategy
6. Promotion strategy
7. Q&A
7.1. Production technique
Presented by Mr. Soumyaranjan Jena , during a marketing internship under
Professor Sameer Mathur, IIM - Lucknow

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Toyota case study pdf

  • 1. A mini case study
  • 2.
  • 3. 1st passenger car sedan aa1936 now World’s 2nd largest car maker 5th best GLOBAL BRAND
  • 6. Segmentation & Expansion Toyota follows • Demographic Segmentation : Based on nationality, gender, age etc. • Psychographic segmentation : Based on life-style, social value, personal values etc. • While expansion, country and its culture are taken into account : e.g.. In USA, luxury means comfort, size, and dependability. In Europe, attention to detail and brand heritage does matter • To remain as a leader globally, It creates the trend of hybrid car (model Prius) as a clean energy car. It is the most selling product of the company right now. • Toyota has done some successful acquisitions for the benefit in long run.
  • 7. Lexus for luxury brands Prius – hybrid model Welcab for elderly people and Physically-disabled Scion : Personalized model for youth
  • 8.
  • 9. Product Strategy • Product Customization • Fuel efficient • Size & Features • Safety, Reliability, Durability • Superior Design & Quality • Continuous Improvement • Product that suits pocket and status • Green
  • 10. Pricing Strategy Is it in my budget ?Oh!! It provides financial help too. • Market Oriented pricing Based on market competitors and conditions • Value based Pricing Based on actual perceived value of any product like luxury cars Cheapest Toyota Car in India Price : 5.94 Lacs
  • 11. Place/ Distribution Strategy • Where the targeted customers can access the products e.g. Scion at Music events and showroom where youth are available • Robust chain of dealerships and retailers across the globe is the main channel of distribution • Dealership is to maximize sales whereas retailers provides additional support in sales and service.
  • 12. Promotion Strategy • Advertisement on TV, Newspaper, Billboards, Social Media etc. • Personal selling through Dealerships • Public relation programs to promote social cause like TogetherGreen Program • Direct selling for corporate clients
  • 13.
  • 15. Strategy • Mastery in Lean Manufacturing technique and continuous improvement. • Can make as many as 8 models simultaneously in a single plant • Innovates to reduce operational cost • Assembly-line production
  • 16. Integration of assembly plants around the world into a single network to meet bigger global demand as it has a bigger target segment and bigger product line
  • 17. Making cars Making cars better Teaching everyone how to make cars better The purpose of employee is explained as three fold :
  • 18.
  • 19. • Customer gets the choice to choose according to price, comfort and other personal needs. • Hence the target segment would be bigger. Customer loyalty will increase and ultimately revenue will increase.
  • 20. 1. Brief Overview 2. Segmentation & Expansion 3. Product strategy 4. Pricing strategy 5. Place/ Distribution strategy 6. Promotion strategy 7. Q&A 7.1. Production technique
  • 21. Presented by Mr. Soumyaranjan Jena , during a marketing internship under Professor Sameer Mathur, IIM - Lucknow