The document is a guide that provides an overview of the Total Rewards program offered to employees at Catholic Healthcare West (CHW). It summarizes that the Total Rewards program incorporates five key areas: pay and recognition, well-being, balanced life, professional growth and development, and financial future. It highlights some of the benefits offered in each area, such as competitive pay, health benefits, paid time off, tuition reimbursement, and retirement plans. The overall message is that the Total Rewards program is designed to support employees' needs both personally and professionally.
Bayshore Home Health is a Canadian company that provides home and community health services across Canada. It has a caring and supportive culture for employees and offers a wide range of career opportunities in nursing, personal care, home support, and other health-related roles. Employees enjoy competitive pay and benefits, flexible schedules, ongoing training, and recognition. Working at Bayshore provides a chance to make a meaningful difference in people's lives through high-quality home care services.
Arthur Lawrence is a management and technology consulting firm providing business transformation and application implementation services using major business applications. Founded in 2003, it now has over 40,000 resources globally. Arthur Lawrence focuses on delivering high quality services through certified consultants with deep industry and application expertise. It aims to serve as a strategic partner and extension of clients' teams to help solve business challenges in a cost-effective manner.
Mc Gladrey Health Care Services OverviewLinkedInLeo
McGladrey provides highly specialized assurance, tax, and consulting services to help health care organizations operate healthier and more profitable businesses. Their objective is to understand each client's unique situation and demonstrate expertise to help clients succeed now and in the future. As the health care industry faces complex challenges, McGladrey can help clients navigate these complexities with trusted advice.
Employee Benefits and Retirement Plans provides comprehensive benefits consulting services including:
- Long term strategic planning and assistance navigating legislative changes
- Negotiating benefits on behalf of clients to obtain the best pricing
- Assisting with claims issues, appeals, and case management
- Providing ongoing education and support for employees
- Managing annual renewal processes and open enrollment periods
This document compares and contrasts therapy and coaching. It discusses four main distinctions:
1) Therapy focuses on the past and problem-solving, while coaching focuses on the future and setting goals.
2) Clients generally seek therapy to "fix" problems, while seeking coaching to create possibilities and get more out of life.
3) Therapy involves an expert-patient relationship, while coaching is a collaborative partnership.
4) Therapists have more limitations generating new clients due to stigma, while coaching faces no such stigma.
The document provides an overview of how therapists can transition to coaching by utilizing transferable skills like listening while adjusting assumptions to focus on possibilities rather than problems.
The document discusses the importance of teamwork in delivering excellent customer service. It emphasizes that customer needs are often handled by multiple team members working together. Effective teamwork requires clear roles and responsibilities, good communication, and a shared goal of service excellence. When teams work well together, it leads to increased job satisfaction, motivation and better service for both internal and external customers. The document provides examples of dos and don'ts for effective teamwork.
Catherine McAnally presented a workshop on coaching 101 that covered setting boundaries, managing expectations, and establishing selection criteria. The presentation addressed defining priorities, understanding client expectations, and identifying criteria for coaching calls. Part 2 of the workshop would focus on building trust through action.
Sentis is a global business that applies neuroscience and psychology to enhance organizational performance. They help clients solve critical challenges in safety, wellbeing, leadership, and performance. Sentis works with organizations across various industries in over 20 countries. They take a scientific, multi-stage approach involving consultation, diagnosis, and implementation to deliver customized solutions and drive lasting change for clients.
Bayshore Home Health is a Canadian company that provides home and community health services across Canada. It has a caring and supportive culture for employees and offers a wide range of career opportunities in nursing, personal care, home support, and other health-related roles. Employees enjoy competitive pay and benefits, flexible schedules, ongoing training, and recognition. Working at Bayshore provides a chance to make a meaningful difference in people's lives through high-quality home care services.
Arthur Lawrence is a management and technology consulting firm providing business transformation and application implementation services using major business applications. Founded in 2003, it now has over 40,000 resources globally. Arthur Lawrence focuses on delivering high quality services through certified consultants with deep industry and application expertise. It aims to serve as a strategic partner and extension of clients' teams to help solve business challenges in a cost-effective manner.
Mc Gladrey Health Care Services OverviewLinkedInLeo
McGladrey provides highly specialized assurance, tax, and consulting services to help health care organizations operate healthier and more profitable businesses. Their objective is to understand each client's unique situation and demonstrate expertise to help clients succeed now and in the future. As the health care industry faces complex challenges, McGladrey can help clients navigate these complexities with trusted advice.
Employee Benefits and Retirement Plans provides comprehensive benefits consulting services including:
- Long term strategic planning and assistance navigating legislative changes
- Negotiating benefits on behalf of clients to obtain the best pricing
- Assisting with claims issues, appeals, and case management
- Providing ongoing education and support for employees
- Managing annual renewal processes and open enrollment periods
This document compares and contrasts therapy and coaching. It discusses four main distinctions:
1) Therapy focuses on the past and problem-solving, while coaching focuses on the future and setting goals.
2) Clients generally seek therapy to "fix" problems, while seeking coaching to create possibilities and get more out of life.
3) Therapy involves an expert-patient relationship, while coaching is a collaborative partnership.
4) Therapists have more limitations generating new clients due to stigma, while coaching faces no such stigma.
The document provides an overview of how therapists can transition to coaching by utilizing transferable skills like listening while adjusting assumptions to focus on possibilities rather than problems.
The document discusses the importance of teamwork in delivering excellent customer service. It emphasizes that customer needs are often handled by multiple team members working together. Effective teamwork requires clear roles and responsibilities, good communication, and a shared goal of service excellence. When teams work well together, it leads to increased job satisfaction, motivation and better service for both internal and external customers. The document provides examples of dos and don'ts for effective teamwork.
Catherine McAnally presented a workshop on coaching 101 that covered setting boundaries, managing expectations, and establishing selection criteria. The presentation addressed defining priorities, understanding client expectations, and identifying criteria for coaching calls. Part 2 of the workshop would focus on building trust through action.
Sentis is a global business that applies neuroscience and psychology to enhance organizational performance. They help clients solve critical challenges in safety, wellbeing, leadership, and performance. Sentis works with organizations across various industries in over 20 countries. They take a scientific, multi-stage approach involving consultation, diagnosis, and implementation to deliver customized solutions and drive lasting change for clients.
This document is Kindred Healthcare's Code of Conduct. It outlines the company's commitment to integrity and ethical behavior. The Code discusses Kindred's mission to provide quality care and an excellent customer experience. It provides guidance to employees on acting with integrity in the workplace, including maintaining quality care, a respectful work environment, and compliance reporting mechanisms. The Code also covers interacting with integrity outside the workplace, including policies on gifts, conflicts of interest, and social media use. It emphasizes Kindred's non-retaliation policy and resources available to employees, such as training, to help comply with the Code.
The portfolio summarizes Suzanne Wesley's freelance writing and design work for various clients. It includes newsletters, bookmarks, logos, brochures, advertisements, and direct mail pieces. The document provides details on the work done for each project, such as interviewing employees, writing articles, editing content, layout and design work. Services included branding, matching designs to websites, incorporating logos and colors into various materials.
The document discusses creating a customizable newsletter for children's hospitals to connect with parents and support various goals such as branding, fundraising, and physician referrals. It is produced in partnership with NACHRI and Health Ink Communications, and allows hospitals to customize aspects like name, cover photo, doctor quotes, and editorial content. Hospitals can choose their level of customization and benefit from the newsletter's medical review process, design expertise, and integrated online/print marketing opportunities. Producing the newsletter in-house may actually cost more due to necessary editorial, design, and distribution considerations.
TPG Software is recognized as a leader in rewards and recognition in India for 2012. They operate based on the philosophy that publicly recognizing contributions is important for respect, recognition and appreciation. Some key aspects of their rewards and recognition program include averaging over 2 awards per employee per year to meet different levels of needs, fairness in how awards are determined, and touching employees' families by sharing recognition. They also focus on equal opportunities, flexibility, development and maintaining a positive work environment and culture of recognition.
GHC Philolosophy & Electronic cataloguecmemmsm
This document provides an electronic catalogue for Graham Howard Consulting. It includes information on the company's vision, values, measures, tools, concepts and principles. The catalogue contains details on various training courses and programs related to lean manufacturing, health and safety, fire safety, conflict management and teacher training. Clicking on pictures and program titles provides overviews of the content covered. The document aims to help customers understand Graham Howard Consulting's services and philosophy of "Quality, Affordability, Success".
Indian HR Convention 2011 - Destination New Delhitalees
The document announces The Indian HR Convention 2011 in New Delhi on December 3, 2011. The convention will focus on preparing Indian HR professionals for global challenges. It provides details on the agenda, benefits to participants, nomination process and pictures from previous events. Sponsorship opportunities are also mentioned.
Winston is a full-service staffing firm that has been in business since 1967. It provides temporary and permanent staffing solutions across various industries. Winston has multiple divisions that specialize in different areas of staffing. It aims to fulfill all of a client's staffing needs through its large pool of fully-screened temporary and permanent employees. Winston also offers customized reporting and management tools to help clients control costs.
The document discusses the transformation of Arduin from an institution for people with intellectual disabilities into a community-based organization focused on quality of life, inclusion, self-determination, and offering individualized support. Key aspects of the transition included dismantling the institution, adopting a coaching management style focused on autonomy, and allowing clients to determine the type of support they need.
This document discusses successes and opportunities at Friendship Industries, a nonprofit that provides employment and training for people with disabilities. Some of their successes in the past year include increasing clients' average wages, hours worked, job placements, and client satisfaction. Opportunities for improvement include serving more clients, increasing job placements and wages. Support from the community is critical to their continued success in helping people with disabilities.
This document provides information about the Indian Human Resource Convention 2010 that is taking place in Bangaluru, India on June 12, 2010. The event will be held from 9:00am to 5:30pm at the Hotel Royal Orchid. The convention aims to bring together HR professionals from across India to network and learn. Some key topics to be discussed include the impact of the global economic scenario on HR, preparing for the future, and advanced recruitment planning. Participants will gain insights on developing HR strategies and have opportunities to share experiences.
THE CUSTOMER IS YOUR MOST IMPORTANT ASSET. HAVING A FANTASTIC PRODUCT OR EXCELLENT PROCESSES WILL NOT RESULT IN MORE REVENUE WHEN THE CUSTOMERS DON’T SEE THE NEED FOR IT. THAT’S WHY YOU NEED TO UNDERSTAND YOUR CUSTOMER AND ALIGN YOUR BUSINESS TOWARDS THEM. COMPANIES THAT SUCCEED IN THIS ARE THE ONES THAT TRULY STAND OUT, BUT EVEN FOR THEM, THIS DIDN’T COME OVERNIGHT.
LET’S EXPLAIN THE DIFFERENT STEPS IN BECOMING MORE CUSTOMER CENTRIC.
Occupational therapists help people with disabilities regain independence through rehabilitation programs. The demand for occupational therapists is high, especially in the US. Salaries vary by state and experience level, ranging from $25-56k initially and up to $80k with experience and certifications. Occupational therapists have good career prospects with opportunities for advancement through additional education, specializations, and supervisory roles. Benefits like paid time off further increase the overall compensation package.
The Mentors & Enablers, Business Partner with Extended DISC India, announces an Open Certification Program for :
HR Professionals
OD Specialists
Behavioural Intervetionalists
L & D Professionals
Free Lance Trainers
Management Consultants & Change Management Experts
Team Facilitators
Counsellors
Corporate Leaders driving
change agenda in their organizations…
Audited group results for the year ended 2011wgjlubbe
The document provides audited group results for ABC Holdings Limited for the year ended 31 December 2011. Some key highlights include:
- Total income increased 21% to BWP659 million while the cost to income ratio decreased to 74%.
- Net profit increased 24% to BWP83 million.
- Loans and advances almost doubled to BWP6.1 billion while deposits increased 50% to BWP7.4 billion.
- All major lines of business recorded significant growth during the year.
- Retail branches increased to 49 from 31 in 2010 as expansion of retail operations continued.
Making service quality improvement workTaylrocentre
This article discusses factors that contribute to customer perceptions of quality in service industries. The author proposes 13 propositions to guide service quality improvement and new service development. Unlike manufacturing, services involve customers as co-producers. Key factors that influence perceived quality include trust, dependability, simplicity, recovery from problems, and employee actions. Measuring quality from the perspectives of customers, employees and owners allows setting realistic quality goals.
Therapy Center_Your Nursing Home Rehabilitation PartnerTherapy Center
Therapy Center provides high-quality rehabilitation services including physical, occupational, and speech therapy to nursing homes on a contracted basis. Their services are designed to enhance patient outcomes, increase facility revenues, and ensure regulatory compliance. Unlike staffing agencies, Therapy Center fully manages the rehabilitation departments of partner facilities. They aim to deliver an unsurpassed level of care with dedication and compassion through specialized programs, expert oversight, and highly skilled salaried therapists.
The document outlines an agenda for a customer service boot camp that is intended to train employees to provide extraordinary customer experiences through perfecting daily interactions, with topics including combining purpose with function, telephone etiquette, shift changes, hospitality, internal customer service, recovery techniques, and final impressions. The boot camp's goal is to equip recruits with intensive education on specified skills so they are well prepared to handle a variety of customer service situations professionally.
Crafting a Powerful Employee Value PropositionCielo
Creating, refreshing or overhauling your Employee Value Proposition (EVP) is no simple undertaking. It must become a living asset that informs your people agenda, policies and processes. Here is the 10-step framework for planning and implementing your own authentic EVP.
Northwest Neurology outlines several core values in the document:
- Continuously striving to be better through personal growth, accountability, and pushing limits.
- Fostering teamwork and utilizing everyone's unique strengths for optimal results.
- Embracing empathy and compassion in interactions with coworkers and patients.
- Creating an effortless experience through efficient processes, innovation, and customer-centered care.
- Doing work you love and finding purpose and passion in achieving the organization's vision.
A brief introduction on EVP and its best practices.
Easy to understand, explained with components, essentials of EVP, how is EVP different from Employer Branding, importance of EVP, how to develop EVP, best practices are covered. Ideal for a 15-20 mins presentation.
Baton Rouge General employees are encouraged to complete the new BRG Fit wellness program to improve their health and earn financial incentives. Over 2,059 employees have completed biometric screenings and assessments. Employees must finish by March 31 to receive a $250 or $125 cash card. The newsletter provides upcoming dates for biometric screenings and encourages employees to register for upcoming charity walks to support the community and be entered to win prizes. Baton Rouge General staff also volunteered at the inaugural Louisiana Marathon by providing medical support.
This document is Kindred Healthcare's Code of Conduct. It outlines the company's commitment to integrity and ethical behavior. The Code discusses Kindred's mission to provide quality care and an excellent customer experience. It provides guidance to employees on acting with integrity in the workplace, including maintaining quality care, a respectful work environment, and compliance reporting mechanisms. The Code also covers interacting with integrity outside the workplace, including policies on gifts, conflicts of interest, and social media use. It emphasizes Kindred's non-retaliation policy and resources available to employees, such as training, to help comply with the Code.
The portfolio summarizes Suzanne Wesley's freelance writing and design work for various clients. It includes newsletters, bookmarks, logos, brochures, advertisements, and direct mail pieces. The document provides details on the work done for each project, such as interviewing employees, writing articles, editing content, layout and design work. Services included branding, matching designs to websites, incorporating logos and colors into various materials.
The document discusses creating a customizable newsletter for children's hospitals to connect with parents and support various goals such as branding, fundraising, and physician referrals. It is produced in partnership with NACHRI and Health Ink Communications, and allows hospitals to customize aspects like name, cover photo, doctor quotes, and editorial content. Hospitals can choose their level of customization and benefit from the newsletter's medical review process, design expertise, and integrated online/print marketing opportunities. Producing the newsletter in-house may actually cost more due to necessary editorial, design, and distribution considerations.
TPG Software is recognized as a leader in rewards and recognition in India for 2012. They operate based on the philosophy that publicly recognizing contributions is important for respect, recognition and appreciation. Some key aspects of their rewards and recognition program include averaging over 2 awards per employee per year to meet different levels of needs, fairness in how awards are determined, and touching employees' families by sharing recognition. They also focus on equal opportunities, flexibility, development and maintaining a positive work environment and culture of recognition.
GHC Philolosophy & Electronic cataloguecmemmsm
This document provides an electronic catalogue for Graham Howard Consulting. It includes information on the company's vision, values, measures, tools, concepts and principles. The catalogue contains details on various training courses and programs related to lean manufacturing, health and safety, fire safety, conflict management and teacher training. Clicking on pictures and program titles provides overviews of the content covered. The document aims to help customers understand Graham Howard Consulting's services and philosophy of "Quality, Affordability, Success".
Indian HR Convention 2011 - Destination New Delhitalees
The document announces The Indian HR Convention 2011 in New Delhi on December 3, 2011. The convention will focus on preparing Indian HR professionals for global challenges. It provides details on the agenda, benefits to participants, nomination process and pictures from previous events. Sponsorship opportunities are also mentioned.
Winston is a full-service staffing firm that has been in business since 1967. It provides temporary and permanent staffing solutions across various industries. Winston has multiple divisions that specialize in different areas of staffing. It aims to fulfill all of a client's staffing needs through its large pool of fully-screened temporary and permanent employees. Winston also offers customized reporting and management tools to help clients control costs.
The document discusses the transformation of Arduin from an institution for people with intellectual disabilities into a community-based organization focused on quality of life, inclusion, self-determination, and offering individualized support. Key aspects of the transition included dismantling the institution, adopting a coaching management style focused on autonomy, and allowing clients to determine the type of support they need.
This document discusses successes and opportunities at Friendship Industries, a nonprofit that provides employment and training for people with disabilities. Some of their successes in the past year include increasing clients' average wages, hours worked, job placements, and client satisfaction. Opportunities for improvement include serving more clients, increasing job placements and wages. Support from the community is critical to their continued success in helping people with disabilities.
This document provides information about the Indian Human Resource Convention 2010 that is taking place in Bangaluru, India on June 12, 2010. The event will be held from 9:00am to 5:30pm at the Hotel Royal Orchid. The convention aims to bring together HR professionals from across India to network and learn. Some key topics to be discussed include the impact of the global economic scenario on HR, preparing for the future, and advanced recruitment planning. Participants will gain insights on developing HR strategies and have opportunities to share experiences.
THE CUSTOMER IS YOUR MOST IMPORTANT ASSET. HAVING A FANTASTIC PRODUCT OR EXCELLENT PROCESSES WILL NOT RESULT IN MORE REVENUE WHEN THE CUSTOMERS DON’T SEE THE NEED FOR IT. THAT’S WHY YOU NEED TO UNDERSTAND YOUR CUSTOMER AND ALIGN YOUR BUSINESS TOWARDS THEM. COMPANIES THAT SUCCEED IN THIS ARE THE ONES THAT TRULY STAND OUT, BUT EVEN FOR THEM, THIS DIDN’T COME OVERNIGHT.
LET’S EXPLAIN THE DIFFERENT STEPS IN BECOMING MORE CUSTOMER CENTRIC.
Occupational therapists help people with disabilities regain independence through rehabilitation programs. The demand for occupational therapists is high, especially in the US. Salaries vary by state and experience level, ranging from $25-56k initially and up to $80k with experience and certifications. Occupational therapists have good career prospects with opportunities for advancement through additional education, specializations, and supervisory roles. Benefits like paid time off further increase the overall compensation package.
The Mentors & Enablers, Business Partner with Extended DISC India, announces an Open Certification Program for :
HR Professionals
OD Specialists
Behavioural Intervetionalists
L & D Professionals
Free Lance Trainers
Management Consultants & Change Management Experts
Team Facilitators
Counsellors
Corporate Leaders driving
change agenda in their organizations…
Audited group results for the year ended 2011wgjlubbe
The document provides audited group results for ABC Holdings Limited for the year ended 31 December 2011. Some key highlights include:
- Total income increased 21% to BWP659 million while the cost to income ratio decreased to 74%.
- Net profit increased 24% to BWP83 million.
- Loans and advances almost doubled to BWP6.1 billion while deposits increased 50% to BWP7.4 billion.
- All major lines of business recorded significant growth during the year.
- Retail branches increased to 49 from 31 in 2010 as expansion of retail operations continued.
Making service quality improvement workTaylrocentre
This article discusses factors that contribute to customer perceptions of quality in service industries. The author proposes 13 propositions to guide service quality improvement and new service development. Unlike manufacturing, services involve customers as co-producers. Key factors that influence perceived quality include trust, dependability, simplicity, recovery from problems, and employee actions. Measuring quality from the perspectives of customers, employees and owners allows setting realistic quality goals.
Therapy Center_Your Nursing Home Rehabilitation PartnerTherapy Center
Therapy Center provides high-quality rehabilitation services including physical, occupational, and speech therapy to nursing homes on a contracted basis. Their services are designed to enhance patient outcomes, increase facility revenues, and ensure regulatory compliance. Unlike staffing agencies, Therapy Center fully manages the rehabilitation departments of partner facilities. They aim to deliver an unsurpassed level of care with dedication and compassion through specialized programs, expert oversight, and highly skilled salaried therapists.
The document outlines an agenda for a customer service boot camp that is intended to train employees to provide extraordinary customer experiences through perfecting daily interactions, with topics including combining purpose with function, telephone etiquette, shift changes, hospitality, internal customer service, recovery techniques, and final impressions. The boot camp's goal is to equip recruits with intensive education on specified skills so they are well prepared to handle a variety of customer service situations professionally.
Crafting a Powerful Employee Value PropositionCielo
Creating, refreshing or overhauling your Employee Value Proposition (EVP) is no simple undertaking. It must become a living asset that informs your people agenda, policies and processes. Here is the 10-step framework for planning and implementing your own authentic EVP.
Northwest Neurology outlines several core values in the document:
- Continuously striving to be better through personal growth, accountability, and pushing limits.
- Fostering teamwork and utilizing everyone's unique strengths for optimal results.
- Embracing empathy and compassion in interactions with coworkers and patients.
- Creating an effortless experience through efficient processes, innovation, and customer-centered care.
- Doing work you love and finding purpose and passion in achieving the organization's vision.
A brief introduction on EVP and its best practices.
Easy to understand, explained with components, essentials of EVP, how is EVP different from Employer Branding, importance of EVP, how to develop EVP, best practices are covered. Ideal for a 15-20 mins presentation.
Baton Rouge General employees are encouraged to complete the new BRG Fit wellness program to improve their health and earn financial incentives. Over 2,059 employees have completed biometric screenings and assessments. Employees must finish by March 31 to receive a $250 or $125 cash card. The newsletter provides upcoming dates for biometric screenings and encourages employees to register for upcoming charity walks to support the community and be entered to win prizes. Baton Rouge General staff also volunteered at the inaugural Louisiana Marathon by providing medical support.
The document discusses partnering with Upstream Rehabilitation. Upstream helps physical therapy practice owners identify goals and provides infrastructure, capital, tools and resources to achieve those goals. Upstream partners can choose different operational and leadership roles. Upstream is looking for partners who share similar values and culture of patient-centered care. Becoming a partner provides opportunities for professional and business growth while maintaining ownership and equity in the practice.
SHYFT is a healthcare technology company that is building the next great healthcare company. They hire high performers to work on a smart, diverse team solving hard problems that improve patients' lives. SHYFT's mission is to deliver innovative technology that transforms how healthcare is delivered and makes the system better. They offer SaaS software products and expert services to enable life sciences companies to make better decisions using clinical and commercial data. SHYFT strives to have a great culture and employee experience through their emphasis on transparency, learning, meritocracy, and fun.
SHYFT is a healthcare technology company creating SaaS software to help life sciences companies analyze clinical and commercial data. Their mission is to accelerate innovation in healthcare by empowering customers to make better decisions. SHYFT prioritizes hiring high performers and building a strong culture of transparency, learning and fun. They strive to offer employees competitive pay and benefits, opportunities for growth, and a meaningful impact through their work.
Evolve Health Center is a gym in Lakewood, Washington that offers customizable fitness programs and services. Their mission is to provide a personalized experience for members through knowledgeable staff, high-quality equipment, customized meal plans, and membership benefits. Their vision is to be the leading privately-owned fitness center through educating staff on sports medicine fundamentals and launching a youth wellness program. The document outlines Evolve's service culture which focuses on connecting with customers, taking initiative, accepting responsibility, collaboration, being member-focused, having a positive attitude, and evolving.
Our organization has always stood by its values when it comes to bringing relief to scores of patients needing hair restoration treatments. The amount of personal touch that we add to each of our services, is a fact which is well testified by our patients. This booklet will take you through our background and will help you understand our beliefs & our commitment to bring cost-effective hair transplant solutions to our customers.
CVS Caremark 2007 Corporate Social Responsibility Reportfinance3
CVS Caremark published its first Corporate Social Responsibility Report in 2007 to outline its commitment to good corporate governance, customers, employees, community involvement and the environment. The report discusses CVS Caremark's vision, mission and values established after its merger, as well as its corporate governance policies including board independence, majority voting for directors, and a formalized code of conduct. It also summarizes CVS Caremark's engagement with key stakeholders such as customers, employees, and the community.
healthAlliance provides non-clinical shared services to four district health boards (DHBs) in New Zealand to help them achieve healthcare excellence and reduce costs. Some of its core services include payroll processing, information services, finance, procurement, and supply chain management. Last year, healthAlliance helped the region save $20 million by standardizing processes and reducing back-office inefficiencies. Going forward, it will lead the delivery of finance, procurement, and supply chain services nationally to all DHBs in partnership with other organizations.
The document outlines a people values strategy for a business. It discusses 3 key areas:
1. Defining the company's core values that all employees should uphold such as caring, honesty, and treating customers and staff well.
2. Engaging employees by communicating the company vision, providing training, and ensuring employees feel their work is important.
3. Engaging customers by empowering employees to provide excellent customer service and deal with customer needs.
The strategy proposes conducting a staff survey to identify important values and areas for improvement. It also suggests creating a people management system based on core values to guide employee conduct consistently across the business.
Workplace Mental Health Institute e-Brochure - Helping You Create Mentally Healthy Workplaces. The Workplace Mental Health Institute provides a boutique educational resource for
managers serious about creating immediate and sustainable changes for their organisation’s mental health.
The document outlines a vision statement for a healthcare company called Mountain Land University. It defines key terms in the vision statement. The vision statement aims for the company to be a "vital and valued provider of healthcare and related services while helping customers and employees achieve their potential." The document also outlines the company's core values, which will help achieve the vision, including clinical excellence, operational efficiency, caring culture, exceptional customer service, and entrepreneurial spirit. Finally, it lists some Wildly Important Goals, or essential goals that are needed to avoid failure, such as improving customer satisfaction, attracting/retaining employees, improving efficiencies, and achieving financial targets.
This document summarizes the benefits of working for Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago. It describes Goodwill as a mission-driven nonprofit that provides training, employment, and services to help dislocated workers and people with disabilities or disadvantages. It highlights that Goodwill offers a stable career with opportunities for growth, a family-friendly work-life balance, and the ability to make a positive impact through their mission of transforming lives through the power of work. The document promotes Goodwill as an award-winning organization that values its employees and offers competitive wages and benefits.
As the economy improves, employees will be more free to move between organizations. What will keep employees from leaving your organization? What can you do to attract them away from others? Learn about the EVP and how to prepare for the coming employee wave.
Patient Access Services 2015 Annual ReportJaclyn Kelly
The annual report summarizes the accomplishments of the Patient Access Services department in 2015. It highlights the significant growth and expansion of the workforce which enabled more patients to access more services across the health system. Quality assurance and training programs were strengthened to continuously improve the customer service experience. Looking ahead, the department will continue utilizing new technologies and implementing initiatives like clinical algorithms to better connect patients with the appropriate medical care.
One health condition that is becoming more common day by day is diabetes.
According to research conducted by the National Family Health Survey of India, diabetic cases show a projection which might increase to 10.4% by 2030.
Osteoporosis - Definition , Evaluation and Management .pdfJim Jacob Roy
Osteoporosis is an increasing cause of morbidity among the elderly.
In this document , a brief outline of osteoporosis is given , including the risk factors of osteoporosis fractures , the indications for testing bone mineral density and the management of osteoporosis
Rasamanikya is a excellent preparation in the field of Rasashastra, it is used in various Kushtha Roga, Shwasa, Vicharchika, Bhagandara, Vatarakta, and Phiranga Roga. In this article Preparation& Comparative analytical profile for both Formulationon i.e Rasamanikya prepared by Kushmanda swarasa & Churnodhaka Shodita Haratala. The study aims to provide insights into the comparative efficacy and analytical aspects of these formulations for enhanced therapeutic outcomes.
8 Surprising Reasons To Meditate 40 Minutes A Day That Can Change Your Life.pptxHolistified Wellness
We’re talking about Vedic Meditation, a form of meditation that has been around for at least 5,000 years. Back then, the people who lived in the Indus Valley, now known as India and Pakistan, practised meditation as a fundamental part of daily life. This knowledge that has given us yoga and Ayurveda, was known as Veda, hence the name Vedic. And though there are some written records, the practice has been passed down verbally from generation to generation.
These lecture slides, by Dr Sidra Arshad, offer a quick overview of the physiological basis of a normal electrocardiogram.
Learning objectives:
1. Define an electrocardiogram (ECG) and electrocardiography
2. Describe how dipoles generated by the heart produce the waveforms of the ECG
3. Describe the components of a normal electrocardiogram of a typical bipolar lead (limb II)
4. Differentiate between intervals and segments
5. Enlist some common indications for obtaining an ECG
6. Describe the flow of current around the heart during the cardiac cycle
7. Discuss the placement and polarity of the leads of electrocardiograph
8. Describe the normal electrocardiograms recorded from the limb leads and explain the physiological basis of the different records that are obtained
9. Define mean electrical vector (axis) of the heart and give the normal range
10. Define the mean QRS vector
11. Describe the axes of leads (hexagonal reference system)
12. Comprehend the vectorial analysis of the normal ECG
13. Determine the mean electrical axis of the ventricular QRS and appreciate the mean axis deviation
14. Explain the concepts of current of injury, J point, and their significance
Study Resources:
1. Chapter 11, Guyton and Hall Textbook of Medical Physiology, 14th edition
2. Chapter 9, Human Physiology - From Cells to Systems, Lauralee Sherwood, 9th edition
3. Chapter 29, Ganong’s Review of Medical Physiology, 26th edition
4. Electrocardiogram, StatPearls - https://www.ncbi.nlm.nih.gov/books/NBK549803/
5. ECG in Medical Practice by ABM Abdullah, 4th edition
6. Chapter 3, Cardiology Explained, https://www.ncbi.nlm.nih.gov/books/NBK2214/
7. ECG Basics, http://www.nataliescasebook.com/tag/e-c-g-basics
Promoting Wellbeing - Applied Social Psychology - Psychology SuperNotesPsychoTech Services
A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
Integrating Ayurveda into Parkinson’s Management: A Holistic ApproachAyurveda ForAll
Explore the benefits of combining Ayurveda with conventional Parkinson's treatments. Learn how a holistic approach can manage symptoms, enhance well-being, and balance body energies. Discover the steps to safely integrate Ayurvedic practices into your Parkinson’s care plan, including expert guidance on diet, herbal remedies, and lifestyle modifications.
Part II - Body Grief: Losing parts of ourselves and our identity before, duri...
Total Rewards Brochure Web Ver
1. T O TA L R E W A R D S
CHW’s shared commitment to your
financial, professional and physical health.
w w w. C H W C a r e e r s . o r g
2. Why consider a career at
Catholic Healthcare West?
Because this is where you’ll find amazing people who
believe in living life on purpose. Who demonstrate
values like dignity, justice, and stewardship — all key
to quality, compassionate care. You’ll find teams of
professionals — in Nursing, Home Health and Hospice,
Pharmacy, Imaging, the therapies, IT and many
other fields — who never stop learning, who believe
collaboration leads to excellence, and advocate for all CHW Total Rewards Program
patients, regardless of their ability to pay. These are
people you’ll want to get to know better — people who This Total Rewards guide is an easy-to-understand overview of the many
uphold values you’ll want to share. rewards you’ll receive as a valued CHW employee. CHW knows that your
job does not exist in a vacuum from the rest of your life. Which is why
Working together we’ve built CHW into the leading Total Rewards takes the entirety of your life into account. The more you
not-for-profit healthcare system in the Western United understand what Total Rewards is really all about, the more you
States. If you want to help us continue this mission, will understand what it means to be part of CHW.
we’re looking for people committed to sharing the
values that have made Catholic Healthcare West a The concept of Total Rewards incorporates five key areas:
touchstone for excellence.
• Pay and Recognition
And if you’re looking for a job that becomes a rewarding • Well-Being
and valued part of your life, that’s where CHW’s Total • Balanced Life
Rewards program comes in. Designed to meet your • Professional Growth and Development
needs both personally and professionally, Total Rewards • Financial Future
touches on pay, benefits, recognition, finances and
other areas of your career and life Each of these components supports your ability to
vital to your success. “Live Your Life on Purpose.”
3. “We value our employees for who Working at CHW is rewarding on many levels: the important work “As a healthcare professional,
they are, not just what they do. that we do, our pay and benefits package, and the special culture you know that patients expect
we’ve built.
Rewarding and investing in our you to care for them to the best
staff is the most important thing A career at CHW is more than just a job. It’s a unique opportunity to of your abilities. As a leading
we can do as an employer. Our “Live Your Life on Purpose.” This is where we live our values, believe healthcare organization, we
in what we do, and reward outstanding performance.
employees can feel empowered know that employees expect the
and respected in their work, Patient Care is our same of us: that we will provide
Success Starts with You Broad Array of Total Rewards Highest Purpose A Great Place to Work
which allows them to provide for their needs to the very best
As we experience success at every level of the When we say “Total Rewards”, we mean the unique Working with patients is more than a profession. We want to excel in all that we do, and we strive to
excellent, compassionate care to organization, CHW believes in rewarding your combination of competitive pay, excellent benefits, It’s a privilege. The highest calling we have is to be best in class – with our employees, our rewards of our abilities. Living up to
performance and contributions. We experience professional support and positive work environment meet the physical, mental and spiritual needs unique programs, our facilities and the care and services we
our patients.” success at every level of the organization. that you’ll experience as a part of one of the largest to each patient we serve. To us, living our lives on provide to our patients. that expectation is part of our
The quality of the care we provide is among healthcare organizations in the nation. Working for purpose must encompass giving our patients the best The quality of CHW’s work environment and the pride
—Ernie Urquhart, Senior Vice President the highest in the nation, and our patients CHW gives you: of ourselves, providing excellent care to everyone philosophy, and Total Rewards is
of its employees are evident throughout our network
Chief Human Resources Officer report high levels of satisfaction with the care who comes to us, each and every day.
and comfort they receive. During the course of
• The chance to work in a network of more than 41 of care facilities: our clearest expression of it.”
facilities and over 50,000 employees who provide Excellent care also means advocating for greater
the past year, we also provided over $900 million • For the fourth year in a row, CHW has been
quality health care services during more than four transparency in clinical quality and improving the —Lloyd H. Dean, President/CEO
in charity care, un-reimbursed patient care, recognized as one of the “Best Places to Work in the
million patient visits annually. accessibility of quality information. In these and
and other community benefits that support our San Francisco Bay Area.”
• Opportunities to work in some of the best-in-class other ways, we believe we can continue to raise the
healing ministry. • CHW hospitals in San Bernardino, California, and
hospital facilities, aimed at delivering compassionate, bar for health care nationally.
Our success is not possible without our people. Phoenix, Arizona, have been recognized among the
high-quality, affordable health service. This transparency also flows over to how we deliver
This is why we reward employees with the “Best Places to Work” in their communities.
• A wide range of benefits aimed at meeting the diverse rewards to all of our employees so that you fully
programs that make up CHW Total Rewards. • In 2008, 10 CHW hospitals received national honors
needs of our employees. understand the value of all that CHW can offer you.
This guide provides you with an overall picture for their healthy environmental practices from the
of the components that make up all of your Total • Career development opportunities for you to explore national organization Practice Greenhealth.
Rewards and CHW’s investment in you. and grow professionally.
4. CHW’s employees share a commitment to improving
patients’ quality of life. Every day, our patients
experience acts of healing and compassion from
our staff. By upholding CHW’s mission, vision and
Your Total Rewards
Pay and Recognition Well-Being Financial Future
values, you’ll be an important part of CHW’s
growth and success. CHW recognizes our employees’ In the same way we expect you to support CHW retirement programs recognize the time
commitment to perform extraordinary CHW’s mission of caring for our patients, and talent all our employees invest with our The Right Combination
acts of healing every day. This commitment CHW cares about your health and the health patients, our communities and our organization.
CHW recognizes and values our Each year, we check the competitiveness
to CHW’s mission is the cornerstone of of your family. CHW health care benefits are Through these programs, CHW will partner with
employees’ contributions. That’s why of CHW Total Rewards against what is
CHW’s success. That’s why CHW shares designed to promote quality health care and you to support your future financial goals.
we provide a Total Rewards program. its success through competitive pay and wellness. It’s about being healthy.
offered at other companies. That is how
Total Rewards is about your financial we know that we provide a rewards
recognition programs. Professional Growth
package that is among the best in any
and personal well-being and includes Balanced Life and Development
industry sector.
the monetary and non-monetary CHW cares about your quality of life, which Your support of our mission makes a difference
elements of working at CHW. includes care for your mind, body and spirit. to the individual patients you serve and to our
From your pay and benefits, We want to support as much as possible your communities. We advocate for your life-long learning
to environment and career having a healthy, balanced life. We provide and growth so that you can continue to positively
development, Total Rewards generous paid-time off programs (including impact the lives of those patients you serve.
is our shared commitment holidays and vacation days) so that you may
have time to rejuvenate your spirit.
to your financial,
professional and
physical health.
5. Elements of Your
Total Rewards
Pay and Recognition Balanced Life
• Base Salary • Paid-Time Off (PTO)
• Performance-Based Cash Awards
• Annual Review of Pay
• Vacation Time
• Holiday Time
What’s Next
• Special Individual Recognition Awards • Family-Related Leave
We hope you’ll consider joining us at Catholic Healthcare West. As a member of
• Thank-You Events • Military Leave
• Length of Service Recognition our team you’ll have an opportunity to make a difference in people’s lives while
Financial Future
Well-Being you take care of your own. So come live your life on purpose!
• Retirement Plan, including Tax-Deferred
• Medical Care Benefits Savings Opportunity
• Dental and Vision Coverage • Retiree Medical (in most locations)
• Healthy Lifestyles Programs
(where available) Professional Growth
• Healthy Eating Options in Cafeterias
• Employee Assistance Programs (EAP)
and Development
• Life Insurance • CHW Learning Institute
• Accidental Death and • Tuition Reimbursement
Dismemberment Insurance • Seminars
• Short-Term Illness Protection • Professional Associations
• Long-Term Disability Insurance • Performance Review and Management
6. The theme of CHW’s employment brand —
Live Your Life on Purpose — perfectly captures
the spirit and dedication that we see every Nevada
day in all of our hospitals and facilities. As part
of CHW, you’ll share in that spirit of purpose
that’s exemplified throughout our system.
California
CHW Values
DIGNITY Arizona
Respecting the inherent value
and worth of each person.
C O L L A B O R AT I O N
Working together with people who
support common values and vision
to achieve shared goals. Southern California Central California Coast • Mercy San Juan Medical Center,
• California Hospital Medical Center, • Arroyo Grande Community Hospital, Carmichael
• Methodist Hospital, Sacramento
JUSTICE Los Angeles
• Community Hospital of San Bernardino,
Arroyo Grande
• French Hospital Medical Center, • Oak Valley District Hospital, Oakdale
Advocating for social change and acting San Bernardino San Luis Obispo • Saint Francis Memorial Hospital,
• Glendale Memorial Hospital & Health • Marian Medical Center, San Francisco
in ways that promote respect for all persons Center, Glendale Santa Maria • Sequoia Hospital, Redwood City
and demonstrate compassion for our sisters • Northridge Hospital Medical Center,
Northridge
Nevada • Sierra Nevada Memorial Hospital,
Grass Valley
• St. Rose Dominican Hospitals,
and brothers who are powerless. • St. Bernardine Medical Center, Henderson/Las Vegas Areas • St. Elizabeth Community Hospital,
San Bernardino • St. Mary’s Regional Medical Center, Reno Red Bluff
• St. John’s Pleasant Valley Hospital, • St. Joseph’s Medical Center &
STEWARDSHIP Camarillo Northern California Behavioral Health Center, Stockton
• St. John’s Regional Medical Center, • CHW Medical Foundation, Sacramento • St. Mary’s Medical Center,
Cultivating the resources entrusted to Oxnard • Dominican Hospital, Santa Cruz San Francisco
us to promote healing and wholeness. • St. Mary Medical Center,
Long Beach
• Mark Twain St. Joseph’s Hospital,
San Andreas
• Woodland Healthcare, Woodland
Arizona
• Mercy General Hospital, Sacramento
Central California
EXCELLENCE • Bakersfield Memorial Hospital
• Mercy Hospital of Folsom
• Chandler Regional Medical Center,
Chandler
• Mercy Medical Center, Merced
Exceeding expectations through & Memorial Center, Bakersfield
• Mercy Medical Center, Mt. Shasta
• Mercy Gilbert Medical Center, Gilbert
• Mercy Hospital and • St. Joseph’s Hospital & Medical Center,
teamwork and innovation. Mercy Southwest Hospital, Bakersfield • Mercy Medical Center, Redding Phoenix
7. T O TA L R E W A R D S
w w w. C H W C a r e e r s . o r g
This Guide is intended to provide an overview of Total Rewards including highlights about certain plans and programs offered to CHW employees. It does not constitute an offer of employment or pay.
While CHW intends to continue the Total Rewards plans and programs described in this Guide, CHW reserves the right to change or terminate the programs and plans at any time without notice.