The document discusses integrated business process improvement. It aims to help companies identify problems with business processes and make improvements through redesigning strategies, processes, policies and procedures. This includes synchronizing business process improvements with information system development. The goal is to increase company performance by improving key business processes like sales, procurement, project management, human resources and finance. Services include developing documentation and information systems for single or all business processes. Past clients include various companies and government organizations.

1. TERM OF REFERRENCE
“INTEGRATED BUSINESS PROCESS IMPROVEMENT”
PREFACE To be successful in business, problems are challenges to be overcome.
Every business organization always faced with various problems. Some
failed to deal with it, but the others have capabilities of dealing with
the problems and even get momentum to develop their business faster
and tougher in the future.
Knowledge and technology in business world today are produced of
business problems ever. The problems have encouraged companies to
exert his best effort to find approach, methods and tools to get
solution. System approach is proven reliable to handle the business
problems. It is applied through business process improvement
methods.
Business processes need to be improved if the company wishes to:
1) survive and thrive in an uncertainty environment
2) optimize opportunities and minimize risks in global environment
3) increase creativity and innovation in the elements of
organization
4) optimize the existence of regulation and rules
5) optimize the use of technology
6) create harmony and synergy among the elements of
organization
7) simplify the complexity of business activities
8) optimize the utilization of information
PROGRAM
TITLE
INTEGRATED BUSINESS PROCESS IMPROVEMENT
PROGRAM
DESCRIPTION
The program aims to help companies to identify, define, map, analyze
business problems, originating from inadequacy of business process
management, and then made improvement initiatives through
redesign, synchronization and integration strategies, processes,
policies, procedures, documents and other supporting administrative
tools, as well as implement and assess achievements of the initiatives.
This program includes synchronization between functional business
process improvement and information systems development. The
target of program is increasing the company's overall performance,
particularly from improved business processes.

2. Improvement Model
INITIATIVES Development and/or updating:
A. Strategies, policies, procedures and administrative tools on SALES
AND MARKETING process
B. Information system design for SALES AND MARKETING function
C. Strategies, policies, procedures and administrative tools on
PROCUREMENT process
D. Information system design for PROCUREMENT function
E. Strategies, policies, procedures and administrative tools on
PROJECT MANAGEMENT process
F. Information system design for PROJECT MANAGEMENT function
G. Strategies, policies, procedures and administrative tools on HUMAN
RESOURCES MANAGEMENT processes
H. Information system design for HUMAN RESOURCES MANAGEMENT
function
I. Strategies, policies, procedures and administrative tools on
FINANCE, ACCOUNTING AND TAX processes
J. Information system design for FINANCE, ACCOUNTING AND TAX
function
OUTPUTS Set of Documents:
A. Strategies, policies, procedures and administrative tools on
SALES AND MARKETING (SM) processes:
1) Marketing Plan
2) Promotion
3) Sales
4) After Sales and Technical Support
5) Customer Service
7) SM Reporting and Evaluation
B. Design for SALES AND MARKETING information system:
1) Business Requirements
2) User Requirements
Process
Business
Problems
Identify, define, map,
analyze
Initiatives
Implement
Evaluate

3. 3) System Requirements
4) Data Flow Diagrams
C. Strategies, policies, procedures and administrative tools on
PROCUREMENT process:
1) Procurement Plan
2) Bidding
3) Order
4) Acceptance of Goods and Services
5) Supplier Management
6) Reporting and Evaluation of Procurement
D. Design for PROCUREMENT information system:
1) Business Requirements
2) User Requirements
3) System Requirements
4) Data Flow Diagrams
E. Strategies, policies, procedures and administrative tools on
PROJECT MANAGEMENT processes:
1) Project Initiation
2) Project Plan
3) Execution, Monitoring and Control
4) Reporting and Evaluation
F. Design for PROJECT MANAGEMENT information system:
1) Business Requirements
2) User Requirements
3) System Requirements
4) Data Flow Diagrams
G. Strategies, policies, procedures and administrative tools on
HUMAN RESOURCE MANAGEMENT processes:
1) HR Plan
2) Recruitment
3) Performance Appraisal
4) Duties Management
5) Payroll Administration
6) Education & Training
7) Reporting and Evaluation
H. Design for HUMAN RESOURCE MANAGEMENT information
system :
1) Business Requirements
2) User Requirements
3) System Requirements
4) Data Flow Diagrams

4. I. Strategies, policies, procedures and administrative tools on
FINANCE, ACCOUNTING AND TAX processes:
1) Budgeting
2) Funding
3) Investment
4) Treasury
5) Financial Accounting
6) Management Accounting
7) Cost Accounting
8) Tax Planning
9) Withholding Tax
10) Tax Calculation
12) Payment of Tax
13) Tax Reporting
J. Design for FINANCE, ACCOUNTING AND TAX information
system:
1) Business Requirements
2) User Requirements
3) System Requirements
4) Data Flow Diagrams
OUTCOMES Performance improvement on:
1. SALES AND MARKETING
2. PROCUREMENTS
3. PROJECT MANAGEMENT
4. HUMAN RESOURCE
5. FINANCE, ACCOUNTING AND TAX
PARAMETERS 1. Key Performance Indicators/KPI on SALES AND MARKETING
PROCESSES
2. Key Performance Indicators/KPI on PROCUREMENT PROCESSES
3. Key Performance Indicators/KPI on PROJECT MANAGEMENT
PROCESSES
4. Key Performance Indicators/KPI on HUMAN RESOURCE
PROCESSES
5. Key Performance Indicators/KPI on FINANCE, ACCOUNTING AND
TAX
OUR
SERVICES
Integrated Services
We help your organization to develop and dissemination of strategies,
policies, SOPs, administrative tools and/or design your information
systems for all business processes
Partial Services
We help your organization to develop and dissemination of strategies,
policies, SOPs, administrative tools and/or design your information
systems for one of business processes

5. OUR CLIENTS Agung Sedayu Group – Jakarta
PT. Mitra Tour & Travel – Jakarta
PT. Bank Syariah Mandiri – Jakarta
PT. Pertamina Dana Ventura – Jakarta
PT. Pertamina Bina Medika – Jakarta
PT. Patra Jasa – Jakarta
PT. MSM Group – Jakarta
Consobiz Group – Jakarta
Ministry of Communication and Information – Jakarta
Ministry of Industry – Jakarta
PT. Indonesia Business Link – Jakarta
PT. Wijaya Karya – Jakarta
PT. Nissan Djaya Rentalindo – Jakarta
PT. Binakarindo Yacoagung – Jakarta
PT. Kimia Farma Trading & Distribusi – Jakarta
Pemerintah Daerah Kabupaten Yahukimo – Papua
Bank Jambi – Jambi
PT. Intajaya Bumi Mulia – Samarinda
RSUD Kota Gorontalo – Gorontalo
PT. Bara Kaltim Mandiri – Balikpapan
WHAT NEXT Other information will be supplied or presented upon request
CONTACT Muhamad Al Gamal
Email : muhamad_algamal@yahoo.com
Mobile : +6281374466949