The document summarizes the professional experience of Tom Shields, an experienced credit union executive with over 30 years of experience in various roles within the credit union industry such as consultant, branch manager, and CEO. He has a proven track record of growing deposits and assets, and is highly skilled in auditing, regulatory compliance, investments, lending, and cash management.

1. Fredericksburg,VA
202-262-0466
ctshieldsjr@gmail.com
EXPERIENCED CREDIT UNION EXECUTIVE
30 years experience in the credit union industry as a consultant, branch manager, and CEO
SUMMARY
Credit union professional with 30+ years experience in the industry. Highly skilled in auditing,
regulatory compliance, investments, loan origination, and cash management. Customer-service
focused with a keen ability to attract new members while also strengthening relationships with
current members. Proven track record of growing deposits and making sound financial
decisions.
PROFESSIONAL DESIGNATIONS:Certified Credit Union Compliance Examiner (CCUCE), Founders Club,
Presidents Club, President of Piedmont Chapter, President of NOVA Chapter, Director of
Virginia Corporate Credit Union
CORE STRENGTHS
PROFESSIONAL EXPERIENCE
Piedmont Credit Union, Danville, VA July 1986 – July 2010
CEO/President
 Oversaw all daily operational management for thriving Credit Union, providing
exceptional customer service and member support; grew the staff from 5 to 18
employees.
 Developed, updated, and implemented all lending, savings, credit card share draft, cash
management, and investment policies.
 Verified that all regulatory compliance measures were adhered to and that all policy and
procedures were being met.
 Annually completed and submitted the Credit Union’s NCUA 5300 Report.
 Chaired the Investment Committee; partnered with an outside broker to make
investment decisions on a $20M portfolio.
 Represented the Credit Union at Virginia Credit Union League and Credit Union National
Association meetings.
 Staff Management  Regulatory Compliance
 Financial Reports  Customer Service/Satisfaction
 Budgets  Attention to Detail
 Accounting Audits  Communication
 Cash Management  Problem-Solving
Tom Shields

2. Clara Barton Federal Credit Union, Alexandria, VA Aug 1981 – July 1986
President/Manager
 Supervised all day-to-day activities of branch operations, promoted credit union
products, and provided first-rate member service.
 Developed the annual budget, maintained all cash and non-cash related inventory
within budget guidelines.
 Oversaw over $3M in FDIC-insured CDs and government backed bonds.
 Effectively identified and resolved escalated issues that could negatively affect member
relations.
Virginia Credit Union League, Lynchburg, VA Sept 1978 – Aug 1981
Consultant
 Advised credit unions in the NOVA chapter on issues including mergers, involuntary and
voluntary liquidations, day-to-day operations, compliance with state and federal credit
union laws.
 Performed accounting for troubled credit unions at the request of BFI and NCA.
 Planned, implemented, and evaluated conferences, computer conversions, credit union
auditing, and operational reviews and analysis.
 Attended VCUL training conferences throughout Virginia.
Swanson Motors, Danville, VA June 1977 – Aug 1978
Finance and Insurance Manager
 Sold dealer financing at all new/used car buyers at Cadillac/Nissan/Olds dealership,
including extended warranties and MIC collision insurance.
 Offered credit life and credit disability insurance to borrowers who opted for dealer
obtained financing.
 Performed comparison costing for dealer obtained vehicle loan versus the customer’s
bank loan.
EDUCATION
Virginia Tech University, Blacksburg, VA
Bachelor of Science in Accounting