The document provides information from the 2011 Texas Bankers Association volunteer orientation. It introduces the chairman and discusses the association's mission to serve as advocates, educators, and information providers for Texas banks. It outlines the governance structure and lists expectations for volunteer directors to be informed advocates and help expand membership.

1. 2011 Volunteer Orientation September 1, 2011 Austin, Texas

2. Welcome Jim Goudge Chairman of the Board & CEO Broadway National Bank San Antonio

3. TBA Districts

4. TBA Vision To be the trade association of choice for the Texas banking industry. One Industry. One Vision. One Voice.

8. TBA Governance Structure

9. TBA Corporate Structure

10. TBA Volunteer Family Board of Directors James D. Goudge Ag & Rural Affairs Committee Mike Baustert HR & Training Committee Connie Milligan Government Relations Council Jay W. Isaacs Community Bankers Council Michael E. Vance Technology & Ops Committee Owen Cheney Audit & Finance Committee Ignacio Urrabazo, Jr. Foundation Board of Directors William Lucas TBASCO Board of Directors Sharon W. Burran Leslie Kiefer Amann WM&T Administrative Council Kent Jackson Bank Leadership Council Regional Bankers Council Donald R. Grobowski GRC BankPac Committee Julie A. Cripe

14. Functional Chart

15. Executive Administration Staff President & CEO Eric Sandberg Executive Vice President, Membership Donny Palmer Executive Assistant Corina Sanchez

17. TBA Consolidated Financial Highlights

18. TBA Sources of Revenue – FY11 Total Consolidated Revenue - $11,171,069

19. Association Staff Experience Total Staff = 35 1 Vacancy Total Staff Years 375.0 Average Staff Years 10.7 Eddie Guillen Production 26.0 Kathy Box Professional Development 25.3 Georgia Crawley Adminstration 23.1 Sharon Zakes Professional Development 22.0 Alfred Renteria Production 20.1 John Heasley Legal 17.0 Quinn Goodloe Administration 15.3 Brien O'Connor Insurance 15.2 Corina Sanchez Legal 14.3 Peyton Taylor Professional Development 14.0 Pamela Teich Administration 14.0 Carolyn Box Professional Development 13.7 Latresa Powell Insurance 13.6 Charlotte Fluedinger Administration 12.9 Olivia Solis Communications 12.2 Kate League Professional Development 11.9 Glenda Monroe TBASCO 11.7 Naomi Young Administration 10.4 Donny Palmer Membership 9.8 John Brigance Wealth Management & Trust 9.0 Kimberly Pargin TBASCO 8.4 Kasey Stone Compliance 8.1 Scott Daugherty Compliance 8.0 Katherine Kolstedt Communications 7.3 Pat Fleming Insurance 6.2 Celeste Embrey Legal 5.7 Jocelyn Carby Communications 5.1 Ashlee Bennett Wealth Management & Trust 5.0 Wanda Stevens TBASCO 4.8 Eric Sandberg Executive 2.4 Yolanda Conant Insurance 0.7 Jennifer Kirby Compliance 0.5 Jo Witte Compliance 0.5 Darlia Fogarty Compliance 0.4 Layne Lynch Communications 0.2

20. TBA Expenses – FY11 Total Consolidated Expenses - $10,537,856

22. TBA Cash Reserves

23. Administrative Staff Charlotte Fluedinger, Pamela Teich, Georgia Crawley, Naomi Young & Quinn Goodloe

24. Legal Staff Executive Vice President & General Counsel John Heasley Assistant General Counsel Celeste May Assistant General Counsel Scott Daugherty Director of Legal Operations & TABC Coordinator Corina Sanchez