Linda R. Nelson, the Arkansas SBA District Director, discusses the benefits of participating in the SBA's loan guarantee programs and secondary market for lenders. She outlines that the programs provide rewards for lenders through premium income, opportunities to sell other bank products, and helping communities. Participating allows lenders to increase assets and access capital to make more SBA loans. Selling loans on the secondary market provides lenders with a return on investment, interest income, and ongoing servicing fees. The secondary market had $3.4 billion in loan sales in 2002, though Arkansas participation was low. Keeping relationships with borrowers allows identifying problems and opportunities for additional loans.