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TOEIC Practice - Part 1:
Photographs
In Part 1 of the TOEIC you will look at ten photographs. For each
photograph you will hear four statements. You will have to choose which
statement has the best description of the picture.
Example 1:
First you will look at a photograph:
Next you will listen to four statements. Choose the one that best describes
what you see in the picture.
Explanation 1:
 Choice A is incorrect because the glasses are on the
table. Placement of objects is a common distractor in Part I.
 Choice B is incorrect because the note is on the monitor not the
keyboard.
 Choice D is incorrect because the lamp is beside the
computer. Prepositions are very common distractors found in Part I.
Make sure to review your prepositions of location for the TOEIC.
The correct answer is C.
Transcript:
A) The woman is wearing glasses.
B) There is a note on the keyboard.
C) The woman is facing the monitor.
D) There is a lamp above the computer.
Example 2:
Explanation 2:
 Choice A is incorrect because the people are wearing life-jackets not
coats. Types of clothing are often tested in Part I.
 Choice B is incorrect because the boat is not yet in the water. The
people are pulling the boat into the water. When you are analysing a
photo make sure that you note the main action that is taking place.
 Choice C is incorrect because the life-jackets are on the people, not
in the boat. Be careful not to choose a statement just because you
recognize a vocabulary word from the photo.
The correct answer is D.
Transcript:
A) The people are wearing coats.
B) The boat is in the water.
C) The life-jackets are on the boat.
D) The drum is in front of the chair.
Example 3:
Explanation 3:
 Choice B is incorrect because the mountains do not have any snow
on them. It is summertime. You may be asked to distinguish
between seasons in Part I.
 Choice C is incorrect because the man is wearing a cap. Remember
you will not be able to read the choices in this section. Wearing and
carrying sound similar. Listen carefully.
 Choice D is incorrect because the sandals are on the man's feet.
Both vocabulary words are in the photo, but the context is incorrect.
The correct answer is A.
Transcript:
A) The man is on a pathway.
B) The mountains are covered with snow.
C) The man is carrying a cap.
D) The sandals are in the water.
TOEIC Practice - Part 2: Question-
Response
In Part 2 of the TOEIC you will be tested on your ability to respond to a
question. It is very important that you can understand and identify wh-
questions. You will listen to three possible responses. Only one of the
responses is correct.
Example 1:
First you will hear a question. Then you will hear three answer choices.
Explanation 1:
 Choice A has a distractor called a related word. When you hear the
words, "how many" your brain automatically looks for a response with
a number in it. This is an error that the test maker expects you to
make. Also, the response is in the past tense, but the question asks
about the future.
 Choice B is a distractor called a repeated word. The word "coming"
is in the question but the answer B does not make sense.This is
another common error that the test maker expects you to make.
The correct answer choice is C.
Transcript:
How many people are coming to the conference?
A) There were 70 people there.
B) I don't think she is coming.
C) At least 150 people.
Example 2:
Explanation 2:
 Choice A contains related words. The test taker wants you to
associate "lunch" with "hamburger and fries". Try not to get tricked
this way!
 Choice C is a distractor called similar sounds. The word "boss"
sounds similar to the word "bus". This is another common error that
you need to watch out for.
The correct answer is B.
Transcript:
Do you think the boss will take us out for lunch today?
A) I had a hamburger and fries.
B) He's probably too busy today.
C) I didn't take the bus.
Example 3:
Explanation 3:
 Choice A contains a related word. You might have associated the
word "letter" with "type".
 Choice C contains another distractor called a homonym. A
homonym is a word that sounds the same but is spelled differently.
On the real test you will not be able to read the answer choices. You
have to be able to understand which word is which by the context. In
this case the homonyms are "fax" and "facts". In the question, "fax" is
a verb. In the answer choice it is a noun. You should make a list of all
of the homonyms you come across. Here are some more examples:
week / weak
add / ad
hear / here
knot / not
right / write
weight / wait
The correct answer is B.
Transcript:
Did you fax the letter to the client?
A) I'll type it after lunch.
B) No, I sent it by email.
C) I collected some important facts.
Example 4:
Explanation 4:
 Choice B is another common distractor that uses the same word
with a different meaning. In the question, the word "long" refers to
amount of time. In the answer choice, the word "long" refers to
distance.
 Choice C associates the word "wait" (which could be confused for
"weight") with "pounds". The test maker wants to trick you twice!
The correct answer is A.
Transcript:
Did you have to wait very long?
A) No more than an hour.
B) I hate long line-ups.
C) I've gained twenty pounds.
TOEIC Practice - Part 3: Short
Conversations
In this part of the test you will listen to a short conversation between a man
and a woman. After the conversation, you will answer three questions
about the dialogue. There will be four possible answers for each question.
Typical questions include, who, what, where, when, why, and how. You
may also be asked to make an inference.
Example 1:
First you will hear a short conversation:
Next you will read three questions with four possible answers:
1. What are the man and woman mainly discussing?
A) A vacation
B) A budget
C) A company policy
D) A conference
2. How is the woman traveling?
A) By plane
B) By bus
C) By taxi
D) By car
3. Why aren't the man and woman going together?
A) The woman needs to arrive earlier.
B) The man has to work overtime.
C) The woman dislikes air travel.
D) The man has to go to the bank first.
Explanation 1:
 Choice A is mentioned, but the man is asking if she needs to take a
"vacation day". In Part III there is often one or two choices that
are mentioned but are not correct.
 Choice B is related to saving money for the company, but this is not
the main topic of the conversation. Be careful with main subject
questions, because incorrect choices may be small details from the
conversation.
 Choice C repeats the word "company," but no policy is mentioned. In
Part III there is often one choice that includes a word from the
conversation. You may have heard the word, but it is not the correct
choice.
The correct answer is D.
Explanation 2:
 Choice A is how the man is getting to the conference. In Part III
there is often one or two choices that are mentioned but are not
correct.
 Choice C is how the man is getting to the airport. "Taxi" is mentioned
but is not correct.
 Choice D is not mentioned. In Part III there is often one choice that
is not mentioned at all.
The correct answer is B.
Explanation 3:
 Choice A confuses the idea of "leaving earlier" and "arriving earlier".
 Choice B repeats the word "overtime", but it was the woman who did
overtime last week.
 Choice D uses the homonym bank, but in this conversation the term
"bank" means to store up for later use, not a financial institution. In
Part III there are often homonyms as distractors.
The correct answer is C.
Transcript:
Man: Do you want to share a taxi to the airport? We can save on expenses
that way, and as you know the company is trying to cut costs.
Woman: Actually I'm not flying. I'm going to the conference by bus. I have
to leave tomorrow because it's going to take two days to get there.
Man: That's right. I forgot that you are afraid of flying. Are you taking a
vacation day tomorrow?
Woman: Well, I worked some overtime last week, so I just banked it instead
of wasting a holiday day.
Example 2:
4. What does the man have to do today?
A) Visit his lawyer
B) Get a massage
C) Go to the doctor
D) Make an appointment
5. What can be inferred from the conversation?
A) The woman is the man's receptionist.
B) The lawyer works in the same building.
C) The woman has no deadlines today.
D) The man and woman have a meeting this afternoon.
6. What does the woman offer to do for the man?
A) Answer his phone
B) Call his lawyer
C) Pick up the newspaper
D) Take notes at the meeting
Explanation 4:
 Choice A is who the man is expecting a call from. He needs to go
there next week.
 Choice B confuses the sound "message" with "massage". Similar
sound is a common distractor in Part III.
 Choice D is not correct because the man has already made the
appointment. If the question was in the past, then it could be correct.
Tense is a common distractor used in Part III.
The correct answer is C.
Explanation 5:
 Choice A is incorrect because the woman doesn't normally answer
the man's calls.
 Choice B is incorrect because the man mentions that he will have to
go to a different location (downtown) to sign papers in front of his
lawyer.
 Choice D is not correct because there is no mention of this. The man
will be at the doctor's office.
The correct answer is C.
Explanation 6:
 Choice B is the opposite of what the woman offers to do. She offers
to take the man's calls, not make them.
 Choice C repeats the word "paper," but the conversation does not
mention newspaper. Similar sound is a common distractor in Part
III.
 Choice D confuses the idea of taking notes at a meeting and taking a
message from a phone call.
The correct answer is A.
Transcript:
Man: I have a doctor's appointment this afternoon. Are you going to be in
the office, or do you have a meeting?
Woman: I'll be here. And, don't worry. I don't have much on for today, so I'll
handle all of your calls.
Man: Thanks. I'm expecting a call from my lawyer. He's supposed to be
sending me some changes to the contracts.
Woman: I'll make sure to take a detailed message if he calls. Is there
anything you want to tell him?
Man: Well, you could remind him that I'm going to need to come downtown
and sign a few papers in front of him. I'll have to set something up for next
week.
TOEIC Practice - Part 4: Short Talks
In Part 4 you will listen to a short talk. It might be an announcement, a radio
advertisement, or a telephone recording. You will listen to the talk and read
a few questions about it.
Example 1:
First you will hear a short talk:
Next you will read a few questions with four answer choices:
1. What should the passengers do before exiting the ship?
A) Welcome the visitors
B) Check the time
C) Collect their personal items
D) Take a picture
2. What does the speaker imply?
A) The water was rough.
B) The weather was poor yesterday.
C) The tour went faster than usual.
D) There is only one way to exit.
3. What will happen in five minutes?
A) The ship will arrive at the dock.
B) The passengers will go shopping.
C) The passengers will take photos of the ship.
D) The market will open.
Explanation 1:
 Choice A has the word "welcome". This is a repeated word. This
choice does not make sense because the visitors and passengers
are the same people.
 Choice B distracts you because of the association you
automatically make between time and "five minutes".
 Choice D is the wrong choice for two reasons. Firstly, because they
are going to have a picture taken (passive). Secondly, because this
will happen after they get off the ship.
The correct answer is C.
Explanation 2:
 Choice A is related to cruising on a ship, but is not mentioned.
 Choice C is related to time. The recording mentions that there is "five
minutes" until docking, but there is no indication that the ship is
docking early.
 Choice D is incorrect because the speaker suggests exiting to the
right, implying that there is also an exit at the left.
The correct answer is B.
Explanation 3:
 Choice B will happen, but not in five minutes. The time is confused.
 Choice C confuses the passengers getting off the ship and taking
photos of the ship.
 Choice D repeats the word "market" but does not answer the
question.
The correct answer is A.
Transcript:
Good morning ladies and gentleman. This is your tour guide speaking. I
hope you have enjoyed the cruise of the inner harbour today. We certainly
had a nice day for it, especially compared to yesterday. The ship will be
docking in approximately five minutes. Once we are docked, please collect
all of your belongings and exit the ship. As a reminder, our group will be
exiting to the right. Follow the north ramp all the way to the far end of the
platform. Before heading to the farmer's market we will gather under the
ferry terminal Welcome Sign for a group photo.
Example 2:
4. How often does this event take place?
A) Monthly
B) Four times a year
C) Once a year
D) Every four years
5. What will happen after the brunch?
A) The people will be served drinks.
B) An artist will show his drawings.
C) The guests will introduce themselves.
D) A poet will read a poem.
6. What do guests get to take home?
A) Lunch
B) A book of mythology
C) A collection of poems
D) A painting
Explanation 4:
 Choice A is how often the youth writers meet.
 Choices B and D confuse "fourth annual" or "every four years" with
four times a year. This is very tricky and something you must watch
out for.
The correct answer is C.
Explanation 5:
 Choice A is what will happen in a few minutes.
 Choice B confuses the idea of what an artist is. An artist can be
many things; a poet, a painter, or a writer. This is a poet's brunch, so
the artist is a poet.
 Choice C is what is going to happen now.
The correct answer is D.
Explanation 6:
 Choice A is confused with the similar sound "brunch" which is what
the guests will eat at the function.
 Choice B confuses the similar sounds "anthology" and "mythology".
 Choice D is related to "artists", but is not the gift.
The correct answer is C.
Transcript:
I'd like to welcome you all to the fourth annual poet's brunch. In just a few
minutes a server will be around to offer you coffee or tea. Please take a
moment to fill out your name tag and introduce yourself to the other artists
at your table. Lunch will be served at 11:00 am sharp, followed by a
reading from last year's prize winner. If any of you did not receive your free
gift at the door, please make sure to pick it up on your way out. This year's
gift is a poetry anthology from local youth writers. You will be amazed at the
emerging talent in our town. In fact, a group of young writers meet once a
month around this very table.
Example 3:
7. Where would you hear this type of talk?
A) In an airport
B) At a bus station
C) On a telephone
D) On television
8. Who should visit the website?
A) Staff members of Speedy Reservations
B) Callers looking for special schedules
C) Callers looking for staff members
D) People looking for fight times
9. What is the quickest way to get connected to a representative?
A) Hang up and call again
B) Call back later
C) Wait patiently
D) Call a different number
Explanation 7:
 Choice A associates flights with airports.
 Choice B confuses the similar sounds busy and bus.
 Choice D does not make sense in context because the caller is
instructed to press buttons or hold.
The correct answer is C.
Explanation 8:
 Choice A is who callers can find by pressing the correct extension
number.
 Choice C is who should press the extension number.
 Choice D confuses the similar sounds flight and fight.
The correct answer is B.
Explanation 9:
 Choice A and B are incorrect because the calls are answered "in
sequence," which means in order.
 Choice D is not mentioned.
The correct answer is C.
Transcript:
Thank you for calling Speedy Reservations. All of our operators are busy at
this time. If you are looking for flight schedules, please visit our online
booking service at www.speedyresos.com. If this is a personal call and you
know the extension of the staff member you would like to speak to at this
time, press the number now. All other inquiries please hold for the next
available representative. Calls will be answered in sequence, so please do
not hang up and try again.
TOEIC Practice - Part 5: Incomplete
Sentences
Part 5 marks the beginning of the reading skills section. In this section you
will read a sentence that has one blank spot. There will be four choices of
words or phrases to choose from. You will have to choose the one that you
think completes the sentence. When the sentence is complete it must be
grammatically correct.
Example 1:
First you will read a sentence with a blank.
Despite having four years of experience in software programming, Mr.
Jones hadn't used a word processing program __________.
Next you will read four choices. Choose the word or phrase that best fits
into the blank.
A) prior
B) advanced
C) previous
D) before
Explanation 1:
 Choices A is an adjective.(I have a prior engagement.)
 Choice B is a verb.(I advanced the money to her.)
 Choice C is an adjective.(That was my previous job.)
The correct answer is D. The sentence requires an adverb.
Example 2:
The person who is taking the minutes will be seated __________ the
chairman.
A) from
B) to
C) next
D) by
Explanation 2:
 Choice A indicates a source.(Water comes from the tap.)
 Choice B indicates destination.(I'm going to Hawaii.)
 Choice C requires an additional "to". (I am seated next to her).
The correct answer is D."By" means the same as "near" or "beside".
Example 3:
The employees __________ about the closure before the announcement
was made public.
A) know
B) known
C) knew
D) have known
Explanation 3:
 Choice A is the present tense form of the verb used for "now" or
"everyday". (I know your name.)
 Choice B is the passive form of the verb. (He was known by the
police.=The police knew him.)
 Choice D is the present perfect plural tense used for something in
the past that continues in the present. (They have known her for
years.=They still know her now.)
The correct answer is C.The simple past tense is needed.
Example 4:
__________ it was a holiday, the doctor performed the emergency surgery
on the heart patient.
A) During
B) Even
C) Although
D) So
Explanation 4:
 Choice A must be followed by a noun or noun clause. (During the
holiday...)
 Choice B requires "though" to complete the phrase. (Even though it
was a holiday...)
 Choice D is a coordinate conjunction. (I was hungry so I had a
sandwich.)
The correct answer is C.
TOEIC Practice - Part 6: Text
Completion
In Part 6 you will read four passages of text, such as an article, a letter, a
form and an e-mail. In each reading passage there will be three blanks to
fill in. You will read four possible choices for each blank. You should read
the entire passage to make sure you choose the correct choice in context.
Example 1: Letter
Sid's Stationery
2 Smythe St, Toronto, Canada M1B 5T6
Tel: (416) 295-1725
December 1st, 20--
Kerry Michaels
1 Stevens Rd.
Scarborough, Ontario, Canada M1E 4H7
Dear Ms. Michaels:
Holiday Sale
Seasons Greetings. As a _______ customer, we wanted you to be among
the first to know about our upcoming holiday sale. All craft paper, specialty
printer paper, and decorative envelopes will be reduced by 50% for the
month of December.
1.
(A) value
(B) valued
(C) valid
(D) validate
As per tradition at Sid's Stationery, we will be having a Christmas raffle.
This year the grand prize is a 2-night stay for two at the Meridian Inn
_______ Toronto Island. The winner will receive a free double occupancy
stay in the penthouse suite as well as a free dinner on the moonlit patio.
2.
(A) through
(B) on
(C) over
(D) at
Money from ticket sales will be _______ to The Family Foundation, a local
organization that provides food and clothing to those who need it most this
Christmas.
3.
(A) purchased
(B) donated
(C) funded
(D) collected
We look forward to seeing you this Christmas season.
Yours truly,
Sid and Sandy Chester
Explanation 1:
 Choice A is a noun.
 Choice C is an adjective that does not fit logically in context. This
letter is from a stationery store, so anyone can purchase items there.
Something that is "valid" is allowed or permitted.
 Choice D is a verb.
The correct answer is B. An adjective is necessary. A "valued customer" is
one who shops somewhere often.
Explanation 2:
 Choice A is a preposition that indicates going from one end to
another. (I went through a tunnel.)
 Choice C is a preposition used when one is passing something to
reach another thing. (I went over the bridge.)
 Choice D is a preposition used with times or specific venues. (I
went at ten o'clock. We met at the mall.)
The correct answer is B. The preposition "on" is used with geographic
places such as "island" or mountain.
Explanation 3:
 Choices A and C are incorrect because you can't "purchase" or
"fund" money.
 Choice D is incorrect because "collected" is followed by the word
"from" not "to".
The correct answer is B. "Donated" is the correct passive verb form used
to describe money or items given to a good cause.
Example 2: Internal Memo
DISCOUNT SHOE EMPORIUM
MEMORANDUM
TO: Sales Staff
FROM: Management B.K.
DATE: OCTOBER 9th, 20--
SUBJECT: FLYER MISPRINT
Please be aware that there was a misprint in an advertisement for our store
in this week's local free press. The ad states that on Saturday all men's
formal footwear is on for 55% percent off rather _______ 15% off.
4.
(A) that
(B) than
(C) then
(D) they're
If customers come in and ask about this sale, please _______ and explain
the printing error. Offer them an additional 5% off coupon to thank them for
coming into our store. The coupon can be given out even if the customer
decides not to purchase any shoes.
5.
(A) apologize
(B) compromise
(C) categorize
(D) analyze
Please call a manager to the sales floor _______ you encounter any
customers who have the ad with them and demand to receive the 55%
discount. These cases will be handled on an individual basis.
6.
(A) because
(B) whether
(C) if
(D) before
Thank you.
B.K.
Explanation 4:
 Choices A, C, and D do not follow "rather" when a comparison
between two things is being made.
The correct answer is B. The phrase "rather than" is used in a comparison.
Explanation 5:
 Choice B does not fit in context. The verb means to agree to
something in order to resolve a disagreement.
 Choice C does not fit in context. The verb means to organize
according to a certain system.
 Choice D does not fit in context. The verb means to look into
something in detail
The correct answer is A. The verb "apologize" means to say sorry.
Explanation 6:
 Choice A is an incorrect conjunction that is used in a result clause.
(I called the manager because the customer was angry.) The sale
hasn't happened yet.
 Choice B requires two things to occur. (Call the manager whether or
not the customer complains.)
 Choice D is illogical in context, because a salesperson wouldn't call
the manager to help before the customer complained.
The correct answer is C. The word "if" is required to complete the
conditional clause.
TOEIC Practice - Part 7: Reading
Comprehension
In Part 7 you will read passages in the form of letters, ads, memos, faxes,
schedules, etc. The reading section has a number of single passages and
4 double passages. You will be asked 2-4 questions about each single
passage, and 5 questions for each double passage. Sometimes you will be
asked for specific details. Other times you will be asked about what the
passage implies. In the paired passages you will also be asked to make
connections between the two related texts. On the real test you will not
have time to read every word. You need to practice scanning and reading
quickly for details.
Example 1: Memo
Memorandum
To: Supervisors
From: Judy Linquiest, Human Resource Manager
Sub: Probation periods
As of January 1st all new employees will be subject to a 3 month
probationary period. Medical, holiday, and flextime benefits will not apply to
new staff members until the full 3 months have expired. After the three
months have been completed, please contact your employees and inform
them that their probationary period has ended. The HR department will
contact you by email 2 days in advance to remind you of the date. Thank
you for your cooperation.
1. What is the main purpose of this memo?
A) To inform all employees of a new expiration date.
B) To put staff members on probation.
C) To introduce the HR department.
D) To inform supervisors of a change in policy.
Explanation 1:
 Choice A is incorrect because the memo is only for supervisors and
the subject is probationary periods.
 Choice B is incorrect because it is only new employees that go on
probation.
 Choice C is who will send the notice to remind supervisors of the
date.
The correct answer is D.
2. When does the change come into effect?
A) Today.
B) In 2 days.
C) In 3 months.
D) On January 1st.
Explanation 2:
 Choice A is not mentioned.
 Choice B confuses "2 days in advance" (which is when the
supervisors will get their notice) with "in 2 days".
 Choice C is how long the probationary period is.
The correct answer is D.
Example 2: Advertisement
FREE
SUNGLASSES
AND CASE
Purchase a 12 month subscription to Vacation the Nation today and receive
a free pair of Sunnies Sunglasses with your very own soft leather case.* To
get your free Sunnies follow these 3 easy steps.
1. Purchase a copy of Vacation the Nation, New York's #1 Travel
magazine.
2. Fill out the application card (found in the center of the magazine)
3. Mail the card and $21. 95 US to the address provided
*This is a limited time offer only. Application and funds must be received no
later than Dec 1st 2004. Canadian residents should add $3 US for
shipping. Offer not available for residents outside of North America.
3. What is this advertisement for?
A) A summer trip.
B) A travel company.
C) A special deal.
D) A free magazine.
Explanation 3:
 Choice A confuses travel magazine with trip. The picture of the sun
might make you choose this one by mistake.
 Choice B confuses travel magazine with travel company.
 Choice D confuses which item is free. In this special offer the
sunglasses are free. You have to buy a magazine subscription to get
the glasses.
The correct answer is C.
4. How much do the sunglasses cost?
A) They are free with a subscription.
B) They cost $1.
C) They cost $3 Canadian.
D) They cost $21. 95 US.
Explanation 4:
 Choice B confuses $1 with #1 magazine.
 Choice C confuses $3 Canadian with 3$ US (the shipping charge for
Canadian subscribers).
 Choice D is the cost of the magazine subscription.
The correct answer is A.
5. Who cannot benefit from this special deal?
A) Canadians.
B) UK residents.
C) North Americans.
D) US residents.
Explanation 5:
 Choice A can benefit from the deal, but they have to pay for
shipping.
 Choice C confuses outside of North America and North America.
Both Canada and the United States are in North America.
 Choice D can benefit.
The correct answer is B. (The UK is outside of North America.)
Example 3 (double passage): E-mail and
Letter
To: "The Shoe People" <inquiries@shoepeople.com>
Cc:
From: "John Trimbald" <jtconstruction@img.com>
Subject: Customer Complaint
To Whom it May Concern,
I have trusted the Shoe People to protect the feet of my employees for over
ten years now. I recently purchased a few pairs of boots from your
company for my crew. Though my men were initially satisfied with the
boots, the soles began to fall apart on them after just twelve weeks. This
was extremely surprising considering they came with a six year warranty.
The boots are unsafe to wear because my men are pouring hot concrete.
Please respond as soon as possible with instructions on how I can return
the boots and receive a refund.
Thank you,
John Trimbald
John Trimbald, Foreman
JT Construction
The Shoe People
22 Circular Rd.
Castlerock, Northern Ireland
BT51 6TP
John Trimbald
JT Construction
22 Mark Lane Rd.
London, England
EC3R 4BT
January 3rd, 2008
Dear Mr. Trimbald,
Thank you for your e-mail concerning the poor quality of our rubber soled
black workboots. A representative will be by your office next week to pick
up the damaged boots. We apologize for any inconvenience this has
caused you and your crew. Along with five new pairs of workboots for your
crew (we included one extra pair), we have enclosed a free year's supply of
sole protector spray. In our retail stores, this spray is always recommended
to buyers who work on heated floors. This should have been brought to
your attention at the time of your initial order (received by telephone on
October 12, 2007). Please excuse our oversight. To date we have had no
complaints about these workboots from customers who have used the
protector spray. However, should you use the spray and find that you are
still unsatisfied with the boots, please return the boots and spray for a full
refund. Thank you for supporting The Shoe People. Have a Happy New
Year.
Sincerely,
Stan Mason, President
6. Which company was unsatisfied?
A) Stan Mason's company.
B) The Shoe People.
C) JT Construction
D) The sole company.
Explanation 6:
 Choice A is the person who is apologizing.
 Choice B is the company that is apologizing.
 Choice D is not mentioned.
The correct answer is C.
7. How many people are on John Trimbald's crew?
A) Four.
B) Five.
C) Six.
D) Twelve.
Explanation 7:
 Choice B is how many pairs The Shoe People sent.
 Choice C confuses an extra pair of shoes with an extra person on
the crew.
 Choice D confuses the date of the initial order with the number of
people.
The correct answer is A. (John Trimbald only needed four, but they sent an
extra pair.)
8. What is the spray used for?
A) To protect the boots from water.
B) To protect the soles from heat.
C) To protect the floors from soles.
D) To protect the boots from rubber.
Explanation 8:
 Choice A is not mentioned.
 Choice C is incorrect because it isn't the floors that need protection.
 Choice D confuses rubber soles with what needs to be protected.
The correct answer is B.
9. What should John Trimbald do if he remains unsatisfied?
A) Return just the spray.
B) Call the President.
C) Mail another letter.
D) Request a refund.
Explanation 9:
 Choice A is incorrect because the directions say to return both the
spray and the boots.
 Choice B confuses the phone order with call the president.
 Choice C is not mentioned.
The correct answer is D.
TOEIC Practice - Writing
The writing section of the TOEIC takes approximately one hour to
complete. You will have 8 questions to answer including one essay.
Different types of writing skill are evaluated including grammar, vocabulary,
organization, structure and content.
Try the following writing question examples. After you try to write your own
answers, read the sample responses provided. Keep in mind that the
sample answers are just ideas. Your answers may be very different.
Questions 1-5: Pictures
In questions 1-5 you will be asked to write sentences based on pictures.
Each picture will have two words that you must use in your sentence. You
can change the forms of the words. You will be scored on grammar as well
as on the relevance of the sentence to the picture.
Question 1: fishing, at
Type a sentence:
Question 2: together, table
Type a sentence:
Question 3: beside, chatting
Type a sentence:
Question 4: frame, but
Type a sentence:
Question 5: baggage, open
Type a sentence:
Example Responses:
1. The men stare out at the lake as they take a fishing break.
2. Three employees have gathered together around an oval table to
discuss their concerns of the day.
3. She is chatting on her cell phone while sitting beside a colleague in
the taxi.
4. The frame of the building is almost done but construction has been
called off.
5. When she got to the arrivals department, the tourist noticed that her
belongings were falling out of her open baggage.
Questions 6-7: Written Requests
For these questions you will have to respond in writing to an email request.
You will have ten minutes to read and respond to each question.
Example: Read the email
To: Homeowner
From: Taryn Kent
Subject: Your home
Sent: January 7
Hello. I've been looking at the photo gallery of your online home buyer's ad.
Congratulations on trying to sell your home without a real estate agent. It is
difficult (we have done it twice) but is worth the effort if you find a
reasonable buyer. My sister is interested in buying a home in your region.
Your home could be ideal if you are willing to negotiate the price. Your
asking price is about $10, 000 above her budget. She also wants to live
near an elementary school and a bus route. I'm not sure if your home is
near these amenities. Could you let me know about these details? Most
importantly, are you open to negotiation on the price? Please let me know
when the house would be available for viewing.
Thank you.
Sincerely,
Taryn Kent
Directions: Respond to the email as if you are trying to sell your house
privately. Answer the questions and provide at least TWO details about the
neighbourhood and ONE reason why you can or can't negotiate the price.
Sample response:
To: Taryn Kent
From: Homeowner
Subject: My home
Sent: January 8
Hi. Thank you for your message. We are excited about selling our home
privately. Your sister is welcome to call me at 222-444-4444 to schedule a
time to see our home. We will be showing it this weekend. We are willing to
negotiate but will not be able to drop the price too much. We have just
spent $7000 on basement renovations.
There is an elementary school a few blocks from here. It has a very good
reputation. The local bus stop is about a five minute walk down the hill. I
look forward to meeting your sister. Thank you for reviewing the photos.
We love this house and have lived here for twenty years.
Warm regards,
James Canyon
Question 8: Opinion Essay
In this part of the test you will be asked to write an opinion essay in which
you state, explain, and support reasons about your opinion. You will have
30 minutes to plan and write your essay. Leave a little time to proofread
and edit your essay. Your essay should be 4-5 paragraphs in length. It will
be rated in terms of organization, grammar, vocabulary, and coherence.
Sample Question: Some companies block their employees from using
social media networks and websites such as Facebook. Do you think
managers should trust employees to use time wisely, or do you think it is
smart of companies to block access to some sites? Provide reasons and
examples to support your opinion.
Type your outline (5-10 minutes):
Type your essay (15 minutes):
Save five minutes to proofread your writing.
Sample opinion essay:
The average work day is seven to eight hours long. How much of this time
is spent working? People who work on computers have many distractions
due to the Internet. Some companies have been forced to restrict usage of
certain sites, such as Facebook and Twitter due to concerns about
productivity. It is a wise decision to remove these Internet temptations.
A boss is not a babysitter. Though some people only log onto Facebook or
surf the Internet on their own time, other people cannot resist temptation.
Having rules about Internet use is not enough. Some employees cannot
stand to be stuck in their offices without social interaction. If they need a
short break, they should be encouraged to stand up and stretch. Unlike
chatting to friends on Facebook, this type of activity increases productivity.
By blocking certain social sites from a system, the boss need not waste
time monitoring those who cannot follow rules.
When time is wasted online it is the company that pays for the loss.
Employees on salary still get paid no matter how productive they are.
Those who waste time may not get raises or bonuses, but they still get a
paycheque. It is only the employer that loses out when time is wasted
online. Employers should not feel guilty about restricting Internet access. If
surfing the Internet and sending out Tweets is not part of one's job
description, these activities take away from true duties.
Some employees have lost their jobs because they wrote something online
against their own company. It is too easy to press send, post, or publish
these days. Preventing employees from using certain websites actually
protects the employees as well.
There are many honest workers who can be trusted at work. They only
check Facebook or Twitter during their break time or lunch, and they don't
post any information that could damage the company's (or their own)
reputation. Unfortunately, there are always a handful of workers who
cannot be trusted. By eliminating the temptation, employers can prevent
any problems related to Internet abuse in the workplace.
TOEIC Practice

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TOEIC Practice.docx

  • 1. TOEIC Practice - Part 1: Photographs In Part 1 of the TOEIC you will look at ten photographs. For each photograph you will hear four statements. You will have to choose which statement has the best description of the picture. Example 1: First you will look at a photograph: Next you will listen to four statements. Choose the one that best describes what you see in the picture. Explanation 1:  Choice A is incorrect because the glasses are on the table. Placement of objects is a common distractor in Part I.  Choice B is incorrect because the note is on the monitor not the keyboard.  Choice D is incorrect because the lamp is beside the computer. Prepositions are very common distractors found in Part I. Make sure to review your prepositions of location for the TOEIC. The correct answer is C.
  • 2. Transcript: A) The woman is wearing glasses. B) There is a note on the keyboard. C) The woman is facing the monitor. D) There is a lamp above the computer. Example 2: Explanation 2:  Choice A is incorrect because the people are wearing life-jackets not coats. Types of clothing are often tested in Part I.  Choice B is incorrect because the boat is not yet in the water. The people are pulling the boat into the water. When you are analysing a photo make sure that you note the main action that is taking place.  Choice C is incorrect because the life-jackets are on the people, not in the boat. Be careful not to choose a statement just because you recognize a vocabulary word from the photo. The correct answer is D. Transcript: A) The people are wearing coats. B) The boat is in the water. C) The life-jackets are on the boat. D) The drum is in front of the chair. Example 3:
  • 3. Explanation 3:  Choice B is incorrect because the mountains do not have any snow on them. It is summertime. You may be asked to distinguish between seasons in Part I.  Choice C is incorrect because the man is wearing a cap. Remember you will not be able to read the choices in this section. Wearing and carrying sound similar. Listen carefully.  Choice D is incorrect because the sandals are on the man's feet. Both vocabulary words are in the photo, but the context is incorrect. The correct answer is A. Transcript: A) The man is on a pathway. B) The mountains are covered with snow. C) The man is carrying a cap. D) The sandals are in the water. TOEIC Practice - Part 2: Question- Response In Part 2 of the TOEIC you will be tested on your ability to respond to a question. It is very important that you can understand and identify wh-
  • 4. questions. You will listen to three possible responses. Only one of the responses is correct. Example 1: First you will hear a question. Then you will hear three answer choices. Explanation 1:  Choice A has a distractor called a related word. When you hear the words, "how many" your brain automatically looks for a response with a number in it. This is an error that the test maker expects you to make. Also, the response is in the past tense, but the question asks about the future.  Choice B is a distractor called a repeated word. The word "coming" is in the question but the answer B does not make sense.This is another common error that the test maker expects you to make. The correct answer choice is C. Transcript: How many people are coming to the conference? A) There were 70 people there. B) I don't think she is coming. C) At least 150 people. Example 2: Explanation 2:  Choice A contains related words. The test taker wants you to associate "lunch" with "hamburger and fries". Try not to get tricked this way!  Choice C is a distractor called similar sounds. The word "boss" sounds similar to the word "bus". This is another common error that you need to watch out for. The correct answer is B. Transcript: Do you think the boss will take us out for lunch today?
  • 5. A) I had a hamburger and fries. B) He's probably too busy today. C) I didn't take the bus. Example 3: Explanation 3:  Choice A contains a related word. You might have associated the word "letter" with "type".  Choice C contains another distractor called a homonym. A homonym is a word that sounds the same but is spelled differently. On the real test you will not be able to read the answer choices. You have to be able to understand which word is which by the context. In this case the homonyms are "fax" and "facts". In the question, "fax" is a verb. In the answer choice it is a noun. You should make a list of all of the homonyms you come across. Here are some more examples: week / weak add / ad hear / here knot / not right / write weight / wait The correct answer is B. Transcript: Did you fax the letter to the client? A) I'll type it after lunch. B) No, I sent it by email. C) I collected some important facts. Example 4: Explanation 4:  Choice B is another common distractor that uses the same word with a different meaning. In the question, the word "long" refers to amount of time. In the answer choice, the word "long" refers to distance.
  • 6.  Choice C associates the word "wait" (which could be confused for "weight") with "pounds". The test maker wants to trick you twice! The correct answer is A. Transcript: Did you have to wait very long? A) No more than an hour. B) I hate long line-ups. C) I've gained twenty pounds. TOEIC Practice - Part 3: Short Conversations In this part of the test you will listen to a short conversation between a man and a woman. After the conversation, you will answer three questions about the dialogue. There will be four possible answers for each question. Typical questions include, who, what, where, when, why, and how. You may also be asked to make an inference. Example 1: First you will hear a short conversation: Next you will read three questions with four possible answers: 1. What are the man and woman mainly discussing? A) A vacation B) A budget C) A company policy D) A conference 2. How is the woman traveling? A) By plane B) By bus
  • 7. C) By taxi D) By car 3. Why aren't the man and woman going together? A) The woman needs to arrive earlier. B) The man has to work overtime. C) The woman dislikes air travel. D) The man has to go to the bank first. Explanation 1:  Choice A is mentioned, but the man is asking if she needs to take a "vacation day". In Part III there is often one or two choices that are mentioned but are not correct.  Choice B is related to saving money for the company, but this is not the main topic of the conversation. Be careful with main subject questions, because incorrect choices may be small details from the conversation.  Choice C repeats the word "company," but no policy is mentioned. In Part III there is often one choice that includes a word from the conversation. You may have heard the word, but it is not the correct choice. The correct answer is D. Explanation 2:  Choice A is how the man is getting to the conference. In Part III there is often one or two choices that are mentioned but are not correct.  Choice C is how the man is getting to the airport. "Taxi" is mentioned but is not correct.  Choice D is not mentioned. In Part III there is often one choice that is not mentioned at all. The correct answer is B. Explanation 3:  Choice A confuses the idea of "leaving earlier" and "arriving earlier".  Choice B repeats the word "overtime", but it was the woman who did overtime last week.
  • 8.  Choice D uses the homonym bank, but in this conversation the term "bank" means to store up for later use, not a financial institution. In Part III there are often homonyms as distractors. The correct answer is C. Transcript: Man: Do you want to share a taxi to the airport? We can save on expenses that way, and as you know the company is trying to cut costs. Woman: Actually I'm not flying. I'm going to the conference by bus. I have to leave tomorrow because it's going to take two days to get there. Man: That's right. I forgot that you are afraid of flying. Are you taking a vacation day tomorrow? Woman: Well, I worked some overtime last week, so I just banked it instead of wasting a holiday day. Example 2: 4. What does the man have to do today? A) Visit his lawyer B) Get a massage C) Go to the doctor D) Make an appointment 5. What can be inferred from the conversation? A) The woman is the man's receptionist. B) The lawyer works in the same building. C) The woman has no deadlines today. D) The man and woman have a meeting this afternoon. 6. What does the woman offer to do for the man? A) Answer his phone B) Call his lawyer C) Pick up the newspaper D) Take notes at the meeting Explanation 4:  Choice A is who the man is expecting a call from. He needs to go there next week.
  • 9.  Choice B confuses the sound "message" with "massage". Similar sound is a common distractor in Part III.  Choice D is not correct because the man has already made the appointment. If the question was in the past, then it could be correct. Tense is a common distractor used in Part III. The correct answer is C. Explanation 5:  Choice A is incorrect because the woman doesn't normally answer the man's calls.  Choice B is incorrect because the man mentions that he will have to go to a different location (downtown) to sign papers in front of his lawyer.  Choice D is not correct because there is no mention of this. The man will be at the doctor's office. The correct answer is C. Explanation 6:  Choice B is the opposite of what the woman offers to do. She offers to take the man's calls, not make them.  Choice C repeats the word "paper," but the conversation does not mention newspaper. Similar sound is a common distractor in Part III.  Choice D confuses the idea of taking notes at a meeting and taking a message from a phone call. The correct answer is A. Transcript: Man: I have a doctor's appointment this afternoon. Are you going to be in the office, or do you have a meeting? Woman: I'll be here. And, don't worry. I don't have much on for today, so I'll handle all of your calls. Man: Thanks. I'm expecting a call from my lawyer. He's supposed to be sending me some changes to the contracts. Woman: I'll make sure to take a detailed message if he calls. Is there anything you want to tell him? Man: Well, you could remind him that I'm going to need to come downtown
  • 10. and sign a few papers in front of him. I'll have to set something up for next week. TOEIC Practice - Part 4: Short Talks In Part 4 you will listen to a short talk. It might be an announcement, a radio advertisement, or a telephone recording. You will listen to the talk and read a few questions about it. Example 1: First you will hear a short talk: Next you will read a few questions with four answer choices: 1. What should the passengers do before exiting the ship? A) Welcome the visitors B) Check the time C) Collect their personal items D) Take a picture 2. What does the speaker imply? A) The water was rough. B) The weather was poor yesterday. C) The tour went faster than usual. D) There is only one way to exit. 3. What will happen in five minutes? A) The ship will arrive at the dock. B) The passengers will go shopping. C) The passengers will take photos of the ship. D) The market will open. Explanation 1:  Choice A has the word "welcome". This is a repeated word. This choice does not make sense because the visitors and passengers are the same people.
  • 11.  Choice B distracts you because of the association you automatically make between time and "five minutes".  Choice D is the wrong choice for two reasons. Firstly, because they are going to have a picture taken (passive). Secondly, because this will happen after they get off the ship. The correct answer is C. Explanation 2:  Choice A is related to cruising on a ship, but is not mentioned.  Choice C is related to time. The recording mentions that there is "five minutes" until docking, but there is no indication that the ship is docking early.  Choice D is incorrect because the speaker suggests exiting to the right, implying that there is also an exit at the left. The correct answer is B. Explanation 3:  Choice B will happen, but not in five minutes. The time is confused.  Choice C confuses the passengers getting off the ship and taking photos of the ship.  Choice D repeats the word "market" but does not answer the question. The correct answer is A. Transcript: Good morning ladies and gentleman. This is your tour guide speaking. I hope you have enjoyed the cruise of the inner harbour today. We certainly had a nice day for it, especially compared to yesterday. The ship will be docking in approximately five minutes. Once we are docked, please collect all of your belongings and exit the ship. As a reminder, our group will be exiting to the right. Follow the north ramp all the way to the far end of the platform. Before heading to the farmer's market we will gather under the ferry terminal Welcome Sign for a group photo. Example 2:
  • 12. 4. How often does this event take place? A) Monthly B) Four times a year C) Once a year D) Every four years 5. What will happen after the brunch? A) The people will be served drinks. B) An artist will show his drawings. C) The guests will introduce themselves. D) A poet will read a poem. 6. What do guests get to take home? A) Lunch B) A book of mythology C) A collection of poems D) A painting Explanation 4:  Choice A is how often the youth writers meet.  Choices B and D confuse "fourth annual" or "every four years" with four times a year. This is very tricky and something you must watch out for. The correct answer is C. Explanation 5:  Choice A is what will happen in a few minutes.  Choice B confuses the idea of what an artist is. An artist can be many things; a poet, a painter, or a writer. This is a poet's brunch, so the artist is a poet.  Choice C is what is going to happen now. The correct answer is D. Explanation 6:  Choice A is confused with the similar sound "brunch" which is what the guests will eat at the function.
  • 13.  Choice B confuses the similar sounds "anthology" and "mythology".  Choice D is related to "artists", but is not the gift. The correct answer is C. Transcript: I'd like to welcome you all to the fourth annual poet's brunch. In just a few minutes a server will be around to offer you coffee or tea. Please take a moment to fill out your name tag and introduce yourself to the other artists at your table. Lunch will be served at 11:00 am sharp, followed by a reading from last year's prize winner. If any of you did not receive your free gift at the door, please make sure to pick it up on your way out. This year's gift is a poetry anthology from local youth writers. You will be amazed at the emerging talent in our town. In fact, a group of young writers meet once a month around this very table. Example 3: 7. Where would you hear this type of talk? A) In an airport B) At a bus station C) On a telephone D) On television 8. Who should visit the website? A) Staff members of Speedy Reservations B) Callers looking for special schedules C) Callers looking for staff members D) People looking for fight times 9. What is the quickest way to get connected to a representative? A) Hang up and call again B) Call back later C) Wait patiently D) Call a different number Explanation 7:  Choice A associates flights with airports.  Choice B confuses the similar sounds busy and bus.
  • 14.  Choice D does not make sense in context because the caller is instructed to press buttons or hold. The correct answer is C. Explanation 8:  Choice A is who callers can find by pressing the correct extension number.  Choice C is who should press the extension number.  Choice D confuses the similar sounds flight and fight. The correct answer is B. Explanation 9:  Choice A and B are incorrect because the calls are answered "in sequence," which means in order.  Choice D is not mentioned. The correct answer is C. Transcript: Thank you for calling Speedy Reservations. All of our operators are busy at this time. If you are looking for flight schedules, please visit our online booking service at www.speedyresos.com. If this is a personal call and you know the extension of the staff member you would like to speak to at this time, press the number now. All other inquiries please hold for the next available representative. Calls will be answered in sequence, so please do not hang up and try again. TOEIC Practice - Part 5: Incomplete Sentences Part 5 marks the beginning of the reading skills section. In this section you will read a sentence that has one blank spot. There will be four choices of words or phrases to choose from. You will have to choose the one that you
  • 15. think completes the sentence. When the sentence is complete it must be grammatically correct. Example 1: First you will read a sentence with a blank. Despite having four years of experience in software programming, Mr. Jones hadn't used a word processing program __________. Next you will read four choices. Choose the word or phrase that best fits into the blank. A) prior B) advanced C) previous D) before Explanation 1:  Choices A is an adjective.(I have a prior engagement.)  Choice B is a verb.(I advanced the money to her.)  Choice C is an adjective.(That was my previous job.) The correct answer is D. The sentence requires an adverb. Example 2: The person who is taking the minutes will be seated __________ the chairman. A) from B) to C) next D) by Explanation 2:  Choice A indicates a source.(Water comes from the tap.)  Choice B indicates destination.(I'm going to Hawaii.)  Choice C requires an additional "to". (I am seated next to her). The correct answer is D."By" means the same as "near" or "beside".
  • 16. Example 3: The employees __________ about the closure before the announcement was made public. A) know B) known C) knew D) have known Explanation 3:  Choice A is the present tense form of the verb used for "now" or "everyday". (I know your name.)  Choice B is the passive form of the verb. (He was known by the police.=The police knew him.)  Choice D is the present perfect plural tense used for something in the past that continues in the present. (They have known her for years.=They still know her now.) The correct answer is C.The simple past tense is needed. Example 4: __________ it was a holiday, the doctor performed the emergency surgery on the heart patient. A) During B) Even C) Although D) So Explanation 4:  Choice A must be followed by a noun or noun clause. (During the holiday...)  Choice B requires "though" to complete the phrase. (Even though it was a holiday...)  Choice D is a coordinate conjunction. (I was hungry so I had a sandwich.) The correct answer is C.
  • 17. TOEIC Practice - Part 6: Text Completion In Part 6 you will read four passages of text, such as an article, a letter, a form and an e-mail. In each reading passage there will be three blanks to fill in. You will read four possible choices for each blank. You should read the entire passage to make sure you choose the correct choice in context. Example 1: Letter Sid's Stationery 2 Smythe St, Toronto, Canada M1B 5T6 Tel: (416) 295-1725 December 1st, 20-- Kerry Michaels 1 Stevens Rd. Scarborough, Ontario, Canada M1E 4H7 Dear Ms. Michaels: Holiday Sale Seasons Greetings. As a _______ customer, we wanted you to be among the first to know about our upcoming holiday sale. All craft paper, specialty printer paper, and decorative envelopes will be reduced by 50% for the month of December. 1. (A) value (B) valued (C) valid (D) validate As per tradition at Sid's Stationery, we will be having a Christmas raffle. This year the grand prize is a 2-night stay for two at the Meridian Inn _______ Toronto Island. The winner will receive a free double occupancy stay in the penthouse suite as well as a free dinner on the moonlit patio.
  • 18. 2. (A) through (B) on (C) over (D) at Money from ticket sales will be _______ to The Family Foundation, a local organization that provides food and clothing to those who need it most this Christmas. 3. (A) purchased (B) donated (C) funded (D) collected We look forward to seeing you this Christmas season. Yours truly, Sid and Sandy Chester Explanation 1:  Choice A is a noun.  Choice C is an adjective that does not fit logically in context. This letter is from a stationery store, so anyone can purchase items there. Something that is "valid" is allowed or permitted.  Choice D is a verb. The correct answer is B. An adjective is necessary. A "valued customer" is one who shops somewhere often. Explanation 2:  Choice A is a preposition that indicates going from one end to another. (I went through a tunnel.)  Choice C is a preposition used when one is passing something to reach another thing. (I went over the bridge.)  Choice D is a preposition used with times or specific venues. (I went at ten o'clock. We met at the mall.)
  • 19. The correct answer is B. The preposition "on" is used with geographic places such as "island" or mountain. Explanation 3:  Choices A and C are incorrect because you can't "purchase" or "fund" money.  Choice D is incorrect because "collected" is followed by the word "from" not "to". The correct answer is B. "Donated" is the correct passive verb form used to describe money or items given to a good cause. Example 2: Internal Memo DISCOUNT SHOE EMPORIUM MEMORANDUM TO: Sales Staff FROM: Management B.K. DATE: OCTOBER 9th, 20-- SUBJECT: FLYER MISPRINT Please be aware that there was a misprint in an advertisement for our store in this week's local free press. The ad states that on Saturday all men's formal footwear is on for 55% percent off rather _______ 15% off. 4. (A) that (B) than (C) then (D) they're If customers come in and ask about this sale, please _______ and explain the printing error. Offer them an additional 5% off coupon to thank them for coming into our store. The coupon can be given out even if the customer decides not to purchase any shoes. 5. (A) apologize (B) compromise (C) categorize (D) analyze
  • 20. Please call a manager to the sales floor _______ you encounter any customers who have the ad with them and demand to receive the 55% discount. These cases will be handled on an individual basis. 6. (A) because (B) whether (C) if (D) before Thank you. B.K. Explanation 4:  Choices A, C, and D do not follow "rather" when a comparison between two things is being made. The correct answer is B. The phrase "rather than" is used in a comparison. Explanation 5:  Choice B does not fit in context. The verb means to agree to something in order to resolve a disagreement.  Choice C does not fit in context. The verb means to organize according to a certain system.  Choice D does not fit in context. The verb means to look into something in detail The correct answer is A. The verb "apologize" means to say sorry. Explanation 6:  Choice A is an incorrect conjunction that is used in a result clause. (I called the manager because the customer was angry.) The sale hasn't happened yet.  Choice B requires two things to occur. (Call the manager whether or not the customer complains.)  Choice D is illogical in context, because a salesperson wouldn't call the manager to help before the customer complained. The correct answer is C. The word "if" is required to complete the conditional clause.
  • 21. TOEIC Practice - Part 7: Reading Comprehension In Part 7 you will read passages in the form of letters, ads, memos, faxes, schedules, etc. The reading section has a number of single passages and 4 double passages. You will be asked 2-4 questions about each single passage, and 5 questions for each double passage. Sometimes you will be asked for specific details. Other times you will be asked about what the passage implies. In the paired passages you will also be asked to make connections between the two related texts. On the real test you will not have time to read every word. You need to practice scanning and reading quickly for details. Example 1: Memo Memorandum To: Supervisors From: Judy Linquiest, Human Resource Manager Sub: Probation periods As of January 1st all new employees will be subject to a 3 month probationary period. Medical, holiday, and flextime benefits will not apply to new staff members until the full 3 months have expired. After the three months have been completed, please contact your employees and inform them that their probationary period has ended. The HR department will contact you by email 2 days in advance to remind you of the date. Thank you for your cooperation. 1. What is the main purpose of this memo? A) To inform all employees of a new expiration date. B) To put staff members on probation. C) To introduce the HR department. D) To inform supervisors of a change in policy. Explanation 1:  Choice A is incorrect because the memo is only for supervisors and the subject is probationary periods.  Choice B is incorrect because it is only new employees that go on probation.
  • 22.  Choice C is who will send the notice to remind supervisors of the date. The correct answer is D. 2. When does the change come into effect? A) Today. B) In 2 days. C) In 3 months. D) On January 1st. Explanation 2:  Choice A is not mentioned.  Choice B confuses "2 days in advance" (which is when the supervisors will get their notice) with "in 2 days".  Choice C is how long the probationary period is. The correct answer is D. Example 2: Advertisement FREE SUNGLASSES AND CASE Purchase a 12 month subscription to Vacation the Nation today and receive a free pair of Sunnies Sunglasses with your very own soft leather case.* To get your free Sunnies follow these 3 easy steps. 1. Purchase a copy of Vacation the Nation, New York's #1 Travel magazine. 2. Fill out the application card (found in the center of the magazine) 3. Mail the card and $21. 95 US to the address provided *This is a limited time offer only. Application and funds must be received no later than Dec 1st 2004. Canadian residents should add $3 US for shipping. Offer not available for residents outside of North America.
  • 23. 3. What is this advertisement for? A) A summer trip. B) A travel company. C) A special deal. D) A free magazine. Explanation 3:  Choice A confuses travel magazine with trip. The picture of the sun might make you choose this one by mistake.  Choice B confuses travel magazine with travel company.  Choice D confuses which item is free. In this special offer the sunglasses are free. You have to buy a magazine subscription to get the glasses. The correct answer is C. 4. How much do the sunglasses cost? A) They are free with a subscription. B) They cost $1. C) They cost $3 Canadian. D) They cost $21. 95 US. Explanation 4:  Choice B confuses $1 with #1 magazine.  Choice C confuses $3 Canadian with 3$ US (the shipping charge for Canadian subscribers).  Choice D is the cost of the magazine subscription. The correct answer is A. 5. Who cannot benefit from this special deal? A) Canadians. B) UK residents. C) North Americans. D) US residents. Explanation 5:
  • 24.  Choice A can benefit from the deal, but they have to pay for shipping.  Choice C confuses outside of North America and North America. Both Canada and the United States are in North America.  Choice D can benefit. The correct answer is B. (The UK is outside of North America.) Example 3 (double passage): E-mail and Letter To: "The Shoe People" <inquiries@shoepeople.com> Cc: From: "John Trimbald" <jtconstruction@img.com> Subject: Customer Complaint To Whom it May Concern, I have trusted the Shoe People to protect the feet of my employees for over ten years now. I recently purchased a few pairs of boots from your company for my crew. Though my men were initially satisfied with the boots, the soles began to fall apart on them after just twelve weeks. This was extremely surprising considering they came with a six year warranty. The boots are unsafe to wear because my men are pouring hot concrete. Please respond as soon as possible with instructions on how I can return the boots and receive a refund. Thank you, John Trimbald John Trimbald, Foreman JT Construction The Shoe People 22 Circular Rd. Castlerock, Northern Ireland BT51 6TP John Trimbald JT Construction 22 Mark Lane Rd.
  • 25. London, England EC3R 4BT January 3rd, 2008 Dear Mr. Trimbald, Thank you for your e-mail concerning the poor quality of our rubber soled black workboots. A representative will be by your office next week to pick up the damaged boots. We apologize for any inconvenience this has caused you and your crew. Along with five new pairs of workboots for your crew (we included one extra pair), we have enclosed a free year's supply of sole protector spray. In our retail stores, this spray is always recommended to buyers who work on heated floors. This should have been brought to your attention at the time of your initial order (received by telephone on October 12, 2007). Please excuse our oversight. To date we have had no complaints about these workboots from customers who have used the protector spray. However, should you use the spray and find that you are still unsatisfied with the boots, please return the boots and spray for a full refund. Thank you for supporting The Shoe People. Have a Happy New Year. Sincerely, Stan Mason, President 6. Which company was unsatisfied? A) Stan Mason's company. B) The Shoe People. C) JT Construction D) The sole company. Explanation 6:  Choice A is the person who is apologizing.  Choice B is the company that is apologizing.  Choice D is not mentioned. The correct answer is C. 7. How many people are on John Trimbald's crew? A) Four. B) Five.
  • 26. C) Six. D) Twelve. Explanation 7:  Choice B is how many pairs The Shoe People sent.  Choice C confuses an extra pair of shoes with an extra person on the crew.  Choice D confuses the date of the initial order with the number of people. The correct answer is A. (John Trimbald only needed four, but they sent an extra pair.) 8. What is the spray used for? A) To protect the boots from water. B) To protect the soles from heat. C) To protect the floors from soles. D) To protect the boots from rubber. Explanation 8:  Choice A is not mentioned.  Choice C is incorrect because it isn't the floors that need protection.  Choice D confuses rubber soles with what needs to be protected. The correct answer is B. 9. What should John Trimbald do if he remains unsatisfied? A) Return just the spray. B) Call the President. C) Mail another letter. D) Request a refund. Explanation 9:  Choice A is incorrect because the directions say to return both the spray and the boots.  Choice B confuses the phone order with call the president.  Choice C is not mentioned. The correct answer is D.
  • 27. TOEIC Practice - Writing The writing section of the TOEIC takes approximately one hour to complete. You will have 8 questions to answer including one essay. Different types of writing skill are evaluated including grammar, vocabulary, organization, structure and content. Try the following writing question examples. After you try to write your own answers, read the sample responses provided. Keep in mind that the sample answers are just ideas. Your answers may be very different. Questions 1-5: Pictures In questions 1-5 you will be asked to write sentences based on pictures. Each picture will have two words that you must use in your sentence. You can change the forms of the words. You will be scored on grammar as well as on the relevance of the sentence to the picture. Question 1: fishing, at Type a sentence:
  • 28. Question 2: together, table Type a sentence: Question 3: beside, chatting Type a sentence:
  • 29. Question 4: frame, but Type a sentence: Question 5: baggage, open Type a sentence: Example Responses: 1. The men stare out at the lake as they take a fishing break. 2. Three employees have gathered together around an oval table to discuss their concerns of the day. 3. She is chatting on her cell phone while sitting beside a colleague in the taxi. 4. The frame of the building is almost done but construction has been called off.
  • 30. 5. When she got to the arrivals department, the tourist noticed that her belongings were falling out of her open baggage. Questions 6-7: Written Requests For these questions you will have to respond in writing to an email request. You will have ten minutes to read and respond to each question. Example: Read the email To: Homeowner From: Taryn Kent Subject: Your home Sent: January 7 Hello. I've been looking at the photo gallery of your online home buyer's ad. Congratulations on trying to sell your home without a real estate agent. It is difficult (we have done it twice) but is worth the effort if you find a reasonable buyer. My sister is interested in buying a home in your region. Your home could be ideal if you are willing to negotiate the price. Your asking price is about $10, 000 above her budget. She also wants to live near an elementary school and a bus route. I'm not sure if your home is near these amenities. Could you let me know about these details? Most importantly, are you open to negotiation on the price? Please let me know when the house would be available for viewing. Thank you. Sincerely, Taryn Kent Directions: Respond to the email as if you are trying to sell your house privately. Answer the questions and provide at least TWO details about the neighbourhood and ONE reason why you can or can't negotiate the price.
  • 31. Sample response: To: Taryn Kent From: Homeowner Subject: My home Sent: January 8 Hi. Thank you for your message. We are excited about selling our home privately. Your sister is welcome to call me at 222-444-4444 to schedule a time to see our home. We will be showing it this weekend. We are willing to negotiate but will not be able to drop the price too much. We have just spent $7000 on basement renovations. There is an elementary school a few blocks from here. It has a very good reputation. The local bus stop is about a five minute walk down the hill. I look forward to meeting your sister. Thank you for reviewing the photos. We love this house and have lived here for twenty years. Warm regards, James Canyon Question 8: Opinion Essay In this part of the test you will be asked to write an opinion essay in which you state, explain, and support reasons about your opinion. You will have 30 minutes to plan and write your essay. Leave a little time to proofread
  • 32. and edit your essay. Your essay should be 4-5 paragraphs in length. It will be rated in terms of organization, grammar, vocabulary, and coherence. Sample Question: Some companies block their employees from using social media networks and websites such as Facebook. Do you think managers should trust employees to use time wisely, or do you think it is smart of companies to block access to some sites? Provide reasons and examples to support your opinion. Type your outline (5-10 minutes):
  • 33. Type your essay (15 minutes): Save five minutes to proofread your writing. Sample opinion essay: The average work day is seven to eight hours long. How much of this time is spent working? People who work on computers have many distractions due to the Internet. Some companies have been forced to restrict usage of certain sites, such as Facebook and Twitter due to concerns about productivity. It is a wise decision to remove these Internet temptations. A boss is not a babysitter. Though some people only log onto Facebook or surf the Internet on their own time, other people cannot resist temptation. Having rules about Internet use is not enough. Some employees cannot stand to be stuck in their offices without social interaction. If they need a short break, they should be encouraged to stand up and stretch. Unlike chatting to friends on Facebook, this type of activity increases productivity. By blocking certain social sites from a system, the boss need not waste time monitoring those who cannot follow rules.
  • 34. When time is wasted online it is the company that pays for the loss. Employees on salary still get paid no matter how productive they are. Those who waste time may not get raises or bonuses, but they still get a paycheque. It is only the employer that loses out when time is wasted online. Employers should not feel guilty about restricting Internet access. If surfing the Internet and sending out Tweets is not part of one's job description, these activities take away from true duties. Some employees have lost their jobs because they wrote something online against their own company. It is too easy to press send, post, or publish these days. Preventing employees from using certain websites actually protects the employees as well. There are many honest workers who can be trusted at work. They only check Facebook or Twitter during their break time or lunch, and they don't post any information that could damage the company's (or their own) reputation. Unfortunately, there are always a handful of workers who cannot be trusted. By eliminating the temptation, employers can prevent any problems related to Internet abuse in the workplace. TOEIC Practice