TISSAT's Energy Efficiency DataCenter R&D lines and results: Wallahalla certified as Tier IV (by The Uptime Insitute) and PUE = 1.15

1. Encuentro “innovación abierta en
Eficiencia Energética”
(12 de diciembre de 2012)

2. 1
TISSAT, an Innovative
Successful Spanish Company

3. Basic Enterprise Data
Main data:
• Founded in Valencia (Spain) in 1990
• Currently 232 persons: 55.6% man, 44.4% women (about 280 accounting outsourced staff)
• 2011 billing: 15.3 M€
• But NO SME
• Branches in:
­ Bilbao,
­ Castellón,
­ Madrid,
­ Murcia,
­ Valencia (3),
­ and Vitoria.

4. Business
5 main Business Areas:
1. Data Centre (DC) value added services:
­ from collocation to Cloud Service Provider, trough DRP, managed services, and so on.
­ 3 “federated” DC: one of them (Walhalla) Tier IV certified by The Uptime Institute, with
PUE = 1.15, and following the EU DataCentres Code of Conduct.
2. EU­112 (USA­911) and Emergency Operation Centre: (112­Valencian Community, 112­
Murcia Region, ...).
3. ITC focused ContactCentre & CallCentre (both HelpDesk services and operations).
4. Web 2.0 based services (social media marketing, social network based applications, …).
5. Ad­hoc software development (built on open­source software), mainly mission­critical
focused.
Standards certifications:
ISO 20.000, ISO 27.001, ISO 50.001, ISO 14.001, ISO 9.001, UNE 166.002, CMMI L2.

5. 2
R&D Activities

6. Research & Development (1)
R&D investments:
• Last 5 years average > 7 %, growing and ranging 5% ­ 10% (referred to Tissat annual billing)
Main Current R&D Areas of Interest:
• Green DC & Green IT
• Cloud Computing
• Predictive IT Operation
• Intelligent IT Automation
• Public Emergency Operation Centre
• Big Data
• New Social Networking based services
• e­Health value added services
• Mobility and Augmented Reality

7. 3
Green DC
R&D Rationale

8. DataCenters “Federation”
“Federation”: a set of trusted and high speed linked DC, usually owned by the same entity.
DC “P.T.” DC “Walhalla”
Tier III+ Tier IV
Paterna f.o. f.o. Castellón
WAN
f.o.
DC “Brasil”
Tier III
Madrid

9. Goal: Competitiveness Enhancing
1.- COST REDUCTION BY OPERATIONAL EFFICIENCY:
• Great savings by energy waste reduction
• PUE = 1,15 means a 15% reduction in operating costs.
• => Whole environmental footprint reduction (not only energy, but water use, and other impacts
based in the life cycle sustainability assessment) i.e. Greenhouse Gas (GHG) Emission reduction.
• => Public Laws and Government Regulations
• => Corporative Social Responsibility.
• Great savings in maintenance costs
• Optimization through the homogenization of equipment and cloud mode systems, besides the
knowledge transfer to support Level 1, represent a savings of 20% in operating costs.
• Services in industrialized mode
• Maximizing operations through ITIL + LEAN MANAGEMENT, costs per ticket means 10%
reduction in total operating costs.
TOTAL REDUCTION 45 %
2.- Innovative and Differentiating NEW SERVICES:
• Tier IV
• Cloud Services

10. 6 Actuation Axis
1.- COST REDUCTION BY OPERATIONAL EFFICIENCY:
• Great savings by energy waste reduction
• PUE = 1,15 means a 15% reduction in operating costs.
• => Whole environmental footprint reduction (not only energy, but water use, and other impacts
based in the life cycle sustainability assessment) i.e. Greenhouse Gas (GHG) Emission reduction.
• => Public Laws and Government Regulations
• => Corporative Social Responsibility.
• Great savings in maintenance costs
• Optimization through the homogenization of equipment and cloud mode systems, besides the
knowledge transfer to support Level 1, represent a savings of 20% in operating costs.
• Services in industrialized mode
• Maximizing operations through ITIL + LEAN MANAGEMENT, costs per ticket means 10%
reduction in total operating costs.
TOTAL REDUCTION 45 %
2.- Innovative and Differentiating NEW SERVICES:
• Tier IV
• Cloud Services

11. DC Design: WALHALLA
• Walhalla has been certified as TIER IV by the
Uptime Institute to give services to external
clients.
• PUE = 1.15
• Designed for Cloud Computing Services.
• Auto­generation.
• Trigeneration energy production by gas engines in the
first phase (and by fuel cell in the second phase).
• Free­cooling.
• Heat confinement.
• Residual and unused energy reuse
• Overhead Distribution of power, data and climate.
• Integration between ITC management systems and energy infrastructure.

12. Walhalla. Vista General
Infografía

13. Walhalla. Edificio TIC y Generación

14. Walhalla. Salas Técnicas

15. DC Operation PROCESSES (& METRICS)
1.- ENERGETIC EFFICIENCY:
• EU Code of Conduct for Data Centres
• ISO 50.001 (UNE 16.001).
• ISO 14.001
• PILOTO CON AENOR (MARCA CEE CPD)
• NEW Greenhouse Gas (GHG) Emission METRICS:
• PUE (Power Usage Effectiveness)
• WUE (Water Usage Effectiveness)
• CUE (Carbon Usage Effectiveness)
• GEC (Green Energy Coefficient)
• ERF (Energy Reuse Factor)
• Other points of view: Life Cycle Sustainability Assessment
2.- OPERATIONAL EFFICIENCY:
• ISO 20.000
• ISO 27.001
• ISO 9.001

16. DCIM (Data Centre Infrastructures Management)
IMS ICM
(Installations Management (IT Management of Cloud Environment)
Subsystem)
Energy SNMP SCADA TIVOLI NAGIOS OTHERS
Manag. Manag. Manag.
Air Conditioner
Generators
Vigilance
Routers
Switches
Engines
Servers
Others
Others
Storage
Fans
UPS
GARTNER: DCIM integrates the management of both information technology (IT systems)
and facility and installations (i.e. no IT equipment) of a DC in order to centralize monitoring,
management and intelligent capacity planning of a data center's critical systems
i.e. solution that operates DC in holistic way orchestrating IT operations with Installation
operations under a common global DC Management that control both IT systems and energy
and other Installations systems, and synchronize them focusing on both efficiency
improvement (both energy and operations).

17. DCIM as Operational Intelligence Aggregator
DataCenter Services Automation
DataCenter Automation
IT Automation
IT Management
Installations
Virtual Resources Physical Resources Management
Management Management
Servers Storage Network
Manag. Manag. Manag.
DCIM (Data Centre Infrastructure Management)

18. Multi-DCIM: Extending Efficiency to a Multi DC FEDERATION
Cloud Computing Services Automation
DataCenter Services Automation
DataCenter Automation
IT Automation
IT Management
Installations
Virtual Resources Physical Resources Management
Management Management
Servers Storage Network
Manag. Manag. Manag.
DCIM (Data Centre Infrastructure Management)
Multi DCIM (MultiDataCenter + MultiProvider)

19. CLOUD COMPUTING: Efficiencies, but Challenges & Risks

20. 4
Green DC related R&D
Projects
R&D

21. Research & Development (2)
Current EU projects:
• EU-FP7: CloudSpaces (2012)
• EU­LLP: IT­Clex (2010)
• Collaborator in Climatic KIC (one of 3 Knowledge and Innovation Communities by EIT) 2011
National Related Current R&D projects:
• PredictiveI2TM (2009)
• RealCloud (2011)
• GreenDC (2010 )
• CPD verde (2011)
• other http://www.tissat.es/en/rdi/projects:
– FASyS, CERI, etc.
So far R&D publicized articles:
• About 20 (http://www.tissat.es/en/rdi/publications)

22. Research & Development (3)
Pending EU projects:
• FP7­SMARTCITIES­2013: SMART DC FED “A SmartGrid & DCIM based Approach for a
Sustainable DC Federation” (addressing: the Objective ICT­2013.6.2 Data Centres in an
energy­efficient and environmentally friendly Internet).
Participant organisation name Country
1 TISSAT (Coordinator) Spain
2 Universitat Jaume I Spain
3 Eurecom France
4 ENEA Italy Partner Country
5 Università degli Studi di Palermo Italy City of Oulu FIN
6 Posta Slovenije Slovenia Metsolan Kotihoito Oy FIN
7 Gama System Slovenia Prowellness FIN
8 DNV KEMA Netherlands Seniortek Oy FIN
Siperia Systems Oy FIN
VTT Technical Research Centre of Finland FIN
Development Laboratories (DevLab) NLD
• ITEA2: PRO-HEAL “Automated Protection and Healing Software Eindhoven University of Technology NLD
Altfactor ROU
Solutions”. Siveco Romania S.A. ROU
ABADA ESP
BALMART SL ESP
Research Foundation of Hospital La Fe ESP
TSB SA ESP
• EUROSTARS: INPLANT “Industrial Plant Abstraction and Wireless TISSAT S.A. ESP
and Cloud Computing based Intelligent Monitoring and Control”. Universidad Politécnica de Valencia (UPV)
University of Malaga
ESP
ESP
Partner Country Bor Yazilim San. Tic. Ltd. Sti. TUR
Likya Yazlm Ltd. ti. TUR
Mondragón Sistemas de Información, S.Coop ESP NATEK TUR
TISSAT, S.A. ESP
IFAK System GmbH GER
IKERLAN (subcontracted) ESP

23. Carlos Cebrián
Director I+D+i
e­mail: ccebrian@tissat.es
Skype: c.cebrian
Twitter: cjcebrian
Blog I+D: TISSAT.wordpress.com
Web: www.tissat.es