This document outlines an agenda for a DCIM Meetup event on February 13th, 2014 in the Bay Area, California. The agenda includes: an introduction to data center infrastructure management (DCIM) and how it provides centralized monitoring and management of data centers; challenges in data centers and how DCIM supports automation and high availability; a case study on how OpManager was used to replace multiple monitoring tools at a large company; and a demonstration of OpManager's features for monitoring servers, networks, applications and integrating with other IT tools.

1. DCIM
ManageEngine
OpManager
DCIM Meetup
Computer Museum
Bay Area, California
Feb 13th, 2014
Rex Peter

2.  About 'DCIM" on High Level
 Challenges in Data Center
 DCIM Centralized Monitoring / Management
 DCIM Deployment Supports & Automation
 About OpManager & Real-time Case Studies
 Plus about Social IT Plus
 OpManager Product Demo
 Q & A
Agenda
2

3. Intergration between Data-IT
& Facility Management.
Maintain a Balance between
Data Loads & Energy
Consumption.
Sub Tasks: Monitoring +
Management + Capacity
Planning + High Availability
What is DCIM?
Holistic View Of Entire IT Infrastructure + Facility
3

4.  Data Center Consolidation and Automation
 Increased Visibility, Efficiency, Communication
 Optimizing Virtualization and Cloud computing
 Increased reliance on critical IT systems
 Energy efficiency or Green IT initiatives
 Increased power and Heat density
 Reduce Downtime, High Availability
* DCIM can lead to energy savings upto 20% - by Gartner Research
Why DCIM? To See | Understand | Manage|
Optimize Data Center
4

5.  Service Interruptions
 Equipment Damage & Failure
 Security Breaches
 Data Loss
 Is Applications Optimally using
resources assigned to it?
 Lowering the Data Center cost with
high Availability.
 Mitigate risk or Maximize value.

Challenges in Data Center
5

6.  Software
 Hardware
 Sensor
DCIM Key Deployment Involves

7. Map provided by
datafoundry.com
Environment Plays a Vital Role in Planning Data Center Hubs
6

8.  Monitors - Power Distribution ,
Consumption, Utilization across
Data Center
 Continuous monitoring helps
Capacity Planning (Identify Actual
Power, Cooling, Space
Consumption rates) etc..
 Alerting & Reporting in Real Time.
DCIM Involves..
Centralized Monitoring / Management
7

9.  With High Availability & Reliability
 Eliminate sources of risk and increase
availability of critical IT systems
 Identify Interdependency between
Facility and IT infrastructures.
 Alerts the incharge and gaps in
redundancy
 Assist cost structures of assets from
data center.
DCIM Deployment Supports - Peace of mind!
8

10. World`s Biggest Data Center Going
To Be ?
• Las Vegas, USA
• Chicago, USA
• Atlanta, USA
• Tokyo, Japan
• Langfang, China
9

11. 9..
Facts..
Las Vegas, Nevada
2.2 Million Sq. Ft.
The world's largest operating data
"campus" is situated in southern Nevada
to avoid natural disasters.
Langfang, China
6.3 Million Sq. Ft.
When completed in 2016,
this commercial
computing center will be
nearly the same size as
the Pentagon

12.  When Humans involved, human errors
are predictably follow.
 Automate error prone administrative
task like
* Data Migration
* Storage Reclamation
* Centralized Monitoring
* Reporting on Server & Storage
Utilization
World Class Data Centers have ??
Automation
10

13. > Start enjoying IT with tools
that
• Automates repeated tasks
• Does more with less
• Is affordable
• Integrates with other tools
12

14. ManageEngine
OpManager
Product Overview
13

15. Complete IT Management Solution: Over 10,000+ IT companies
worldwide use OpManager for everyday IT management.
* Network Management
* Server Management
* Virtualization Management
* Fault Management
* Social IT Plus
* Report Management
* OpManager Appstore (Plugins)
About OpManager
14

16. 14..
Does anyone know how many editions
OpManager has???

17. o Essential
o For small & medium enterprises (500 devices)
o Enterprise
o For large enterprises (Distributed architecture | 5000 devices)
o Large Enterprise (LEE)
o For very large enterprises & Service providers (Single Install 50,000+
devices)
14....
OpManager has 3 Editions

18. • Highly scalable engine that supports monitoring 1,000,000
interfaces or 50,000 devices
•
• Ultra-fast discovery engine that can discover 15,000
interfaces or 5,000 devices in just a minute
• New classy, high-performance & productive UI
• Seamless integration with third party tools
•
14..
Highlights of LEE Edition!

19. Why single server scalability is
important?
The hidden cost involved in maintaining the
distributed pollers is high.
Welcome to Large Enterprise Edition!
Secondary
Probe
1
Probe
2
Probe
3
Probe
4
Probe
N
Probe
1
Probe
2
Probe
3
Probe
4
Probe
N
Central
Your
Devices
OpManager
LEE
Your
Devices
OpManager Enterprise Edition:
Average cost of one server grade hardware (such as a HP Proliant) =
$3000
Average cost of maintaining a server in datacenter per month for power,
human resources, installing OS patches, break-fix etc. = $200 per month
Total cost of 10 probes + 1 central including failover (total 22 boxes) for five
years will be
$3k*22 = $66k
$200*60*22= $264k
Total : $330k
OpManager Large Enterprise Edition:
14...

20. One Stop Solution - OpManager!
15

21.  Real Time Performance Monitoring
 Real Time Alerting
 Real Time Reporting
 IT WorkFlow Automation
 Centralized Monitoring
DO MORE WITH LESS!
What does ManageEngine OpManager
provide?
15..

22. How does OpManager simplify data center documentation?
3D
Visualization
QR Code CMDB
Real-time Network, Physical & Virtual Server,
Storage, and Application Monitoring 16

23. 3D
Visualization
• Create a virtual mock-up of your data
center
• View health of devices in live using color
codes
17

24. Drag-n-drop Floor Builder
• Drag-n-drop devices onto
the floor
• Configure floor & tile sizes
• Change floor color
18

25. Racks
• Create a virtual mock-up
of your racks
• View health of devices in
live using color codes
19

26. > Drag-n-drop Rack Builder
• Drag-n-drop devices onto the rack
• Configure rack size
20

27. Import rack data from RackTables, Device42 &
CSV
21

28. > QR Code
22

29. QR Code + iPhone App
23

30. CMDB Integration
24

31. How does OpManager simplify IT management?

32. OpManager offers visibility into

33. L2 network map with automatic
dependency mapping. You can export
to visio or pdf.
25

34. Network Monitoring
Monitors routers, switches, firewalls, load
balancers, WAN accelerators, etc.
26

35. Physical & Virtual Server Monitoring
Monitors CPU / Memory Utilization, process,
services and events.
27

36. Application Monitoring
Handles URLs, End-user-experience, databases,
and all applications performance monitoring.
28

37. Automates routine tasks
Script your own workflows. Automatically
trigger them upon select alarms and save
time on performing repeated tasks.
2929

38. Integrates well
Running a ServiceDesk? Want better integration
between other existing tools? Possible with
OpManager. With a rich set of APIs you can trigger
events into OpManager or take data out of it with
ease.
30

39.  OpManager replaces SCOM + CA in a Big Fashion Industry.
 OpManager replaces HP OpenView in a Large Semi Conductor
company.
Lets see how it happened…
Real Time Case Studies
32

40. SCOM vs. OpManager: Case study
Large enterprise in fashion industry
switches from SCOM+CA to OpManager for
managing thousands of servers.
33

41. 1000 servers
Monitoring the online store and its end-user
experience was the number 1 requirement
for this IT team. To ensure a healthy store
they had to monitor thousands of virtual
machines, networking devices, and storage
devices.
34

42. Microsoft
SCOM & CA
Spectrum
SiteScope
& Splunk
EMC
Software
Custom
Scripts
Monitor servers,
VMs &
applications
Network
Monitoring &
Traffic Analysis
Monitor
Storage
infra.
Monitor
databases
and URLs
Server
team
Network
team
SAN team
DB Server
team
Datacenter1 Datacenter2
Before OpManager
The Datacenter Infrastructure was
monitored by 4 different teams and 7
different set of tools including SCOM and
CA Spectrum (primarily)
35

43. Out-of-the-box
monitors for
network, servers,
VMs &
applications
Monitors
traffic with
NetFlow
add-on
Monitors
SAN with
custom
monitors
Monitors DB
using script
monitors
OpManager
After
OpManager replaced multiple tools and
provided a single console for all teams.
Datacenter1 Datacenter2
Server
team
Network
team
SAN team
DB Server
team
36

44. OpenView vs. OpManager: Case study
Large semi conductor chip manufacturing
company switches from multiple HP tools to
OpManager for managing 10,000 devices
across multiple datacenters.
37

45. 10,000 servers
Miles long semi conductor manufacturing factory is
fully controlled by a single factory app. Keeping the
app up and healthy was a matter of keeping
thousands of servers, network device, and storage
devices in prime health.
38

46. 4000 devices
HP
Operations
Manager
Custom
Scripts
OPC
Messaging
3000 devices
HP
NNM
OPC
Messaging
3000 devices
HP
Operations
Manager
Custom
Scripts
Zenoss
United States of America Germany Singapore
IT Head
Before OpManager
Datacenters spread across three different
countries supporting a 1million/hour
downtime IT.
39

47. 4000 devices
OpManager Probes
3000 devices
OpManager Probes
3000 devices
OpManager Probes
USA Germany Singapore
IT Head
After
OpManager simplified datacenter management by
replacing HP OPC messaging with API calls and
other tools with central-probe architecture.
Reducing 50% of the total cost.
40

48. Zoho uses ManageEngine
8 million users trust Zoho.com and zoho
datacenters use ManageEngine tools for
server monitoring.
41

49. 30 different SAAS services
Hosted in multiple datacenters across
the world. All monitored by
ManageEngine
42

50. Collaborate in real time & bring
the fun back into your IT
43

51. What is Social IT Plus?A Private social networking site for IT users(similar to socialcast, chatter, yammer,
mangospring...but exclusively for IT)
Users + IT tools can post on wall using API
 Single wall for both IT users & IT tools
 Everyone follows everyone vs. follow-whoever-you-want-to model
 Public APIs
 Built-in integration for ManageEngine OpManager
 Integration with ManageEngine tools Public API for integration with any IT tool
 IP-based restricted access
 Multi-domain support
44

52. How does it work?
• Users post directly from ipad, laptop
• Tools post using API
Users
HP, IBM, CA or any IT
tool, or a script
Social IT Plus API
Post
data to
IT Pulse
via APIs
45

53. What does it offer?A single WALL reflecting the pulse of your IT
46

54. Thanks
rex@manageengine.com
48