Survey after survey indicates most employees are disengaged at work. These results are across all industries. Naturally, there’s a lot of advice about ways to improve employee engagement. Much of this information is relevant and useful. In this webinar, we look at feedback and its relationship to employee engagement levels.
Research suggests that more feedback boosts engagement levels.
Feedback can be positive or constructive. Employees say over and over again in surveys that they want more feedback, both positive and constructive.
We explore the relationship between engagement levels and feedback frequency in this webinar.
This comes from Dr. Tim Baker's latest book: Mastering Feedback: A Practical Guide for Better Leadership Conversations.
The Lunch & Learn leadership development program consists of 6 one-hour sessions over lunch focused on building core leadership competencies. The program is delivered by Dr. Tim Baker, an internationally recognized authority on leadership. It provides middle managers and supervisors with practical tools and tips to immediately implement after each session. The package includes video recordings, slides, and unlimited access to the presenter between sessions by email. The program is a cost-effective alternative for organizations to developing leadership skills without sending people away.
This document provides information about an upcoming workshop on conflict resolution and workplace restoration. It states that while workplace conflict is inevitable, left unresolved it can have devastating impacts on organizational culture, collaboration, productivity and profits. The workshop aims to equip HR professionals, managers, and consultants with practical techniques to efficiently detect, manage and resolve workplace conflicts in order to avoid potentially disastrous consequences for organizations. Attendees will gain skills and strategies to identify sources of conflict, understand different conflict approaches, mediate disputes, conduct investigations, and restore workplaces affected by conflict.
Improving systems & creating a continuous improvement culture for high perfor...WINNERS-at-WORK Pty Ltd
Often, we’re too busy to improve our team systems. Yet, better systems and processes are key to better performance. Join me to learn how you can create a culture of continuous improvement in teams easily and effectively.
This document outlines the key points from Unit 2 of a training program on enhancing personal influence. It discusses the concept of influence and introduces an influencing capabilities framework that identifies 16 influencing capabilities grouped into four categories: inquisitive investigator, clear calculator, mindful motivator, and collegial collaborator. Examples are provided for each capability along with influencing tools and examples of when each capability would be best applied. The unit aims to help participants understand their preferred influencing style and how to apply different strategies based on the situation by completing a profile and using the suggested influencing tools.
Feedback is the breakfast of champions. This session looks at the practical considerations that enable leaders to give powerful feedback that reinforces or changes behaviour. What are the do’s and don’ts when giving team members feedback that make a difference?
Feedback is the breakfast of champions. This session looks at the practical considerations that enable leaders to give powerful feedback that reinforces or changes behaviour. What are the do’s and don’ts when giving team members feedback that make a difference?
The candidate would like to work for a technologically driven company looking towards the future. They enjoy both team and individual work, preferring whichever approach provides the best solution. Their greatest weakness was previously taking on too much work, but they have since learned to properly schedule projects. They view constructive criticism positively and see it as a way to improve their work, but do not feel unjust criticism is constructive. They provide an example of meeting a tight deadline through effective planning and organization, dividing a large project into smaller tasks to monitor progress. Their skills in managing, focusing, and motivating staff would benefit the company.
Survey after survey indicates most employees are disengaged at work. These results are across all industries. Naturally, there’s a lot of advice about ways to improve employee engagement. Much of this information is relevant and useful. In this webinar, we look at feedback and its relationship to employee engagement levels.
Research suggests that more feedback boosts engagement levels.
Feedback can be positive or constructive. Employees say over and over again in surveys that they want more feedback, both positive and constructive.
We explore the relationship between engagement levels and feedback frequency in this webinar.
This comes from Dr. Tim Baker's latest book: Mastering Feedback: A Practical Guide for Better Leadership Conversations.
The Lunch & Learn leadership development program consists of 6 one-hour sessions over lunch focused on building core leadership competencies. The program is delivered by Dr. Tim Baker, an internationally recognized authority on leadership. It provides middle managers and supervisors with practical tools and tips to immediately implement after each session. The package includes video recordings, slides, and unlimited access to the presenter between sessions by email. The program is a cost-effective alternative for organizations to developing leadership skills without sending people away.
This document provides information about an upcoming workshop on conflict resolution and workplace restoration. It states that while workplace conflict is inevitable, left unresolved it can have devastating impacts on organizational culture, collaboration, productivity and profits. The workshop aims to equip HR professionals, managers, and consultants with practical techniques to efficiently detect, manage and resolve workplace conflicts in order to avoid potentially disastrous consequences for organizations. Attendees will gain skills and strategies to identify sources of conflict, understand different conflict approaches, mediate disputes, conduct investigations, and restore workplaces affected by conflict.
Improving systems & creating a continuous improvement culture for high perfor...WINNERS-at-WORK Pty Ltd
Often, we’re too busy to improve our team systems. Yet, better systems and processes are key to better performance. Join me to learn how you can create a culture of continuous improvement in teams easily and effectively.
This document outlines the key points from Unit 2 of a training program on enhancing personal influence. It discusses the concept of influence and introduces an influencing capabilities framework that identifies 16 influencing capabilities grouped into four categories: inquisitive investigator, clear calculator, mindful motivator, and collegial collaborator. Examples are provided for each capability along with influencing tools and examples of when each capability would be best applied. The unit aims to help participants understand their preferred influencing style and how to apply different strategies based on the situation by completing a profile and using the suggested influencing tools.
Feedback is the breakfast of champions. This session looks at the practical considerations that enable leaders to give powerful feedback that reinforces or changes behaviour. What are the do’s and don’ts when giving team members feedback that make a difference?
Feedback is the breakfast of champions. This session looks at the practical considerations that enable leaders to give powerful feedback that reinforces or changes behaviour. What are the do’s and don’ts when giving team members feedback that make a difference?
The candidate would like to work for a technologically driven company looking towards the future. They enjoy both team and individual work, preferring whichever approach provides the best solution. Their greatest weakness was previously taking on too much work, but they have since learned to properly schedule projects. They view constructive criticism positively and see it as a way to improve their work, but do not feel unjust criticism is constructive. They provide an example of meeting a tight deadline through effective planning and organization, dividing a large project into smaller tasks to monitor progress. Their skills in managing, focusing, and motivating staff would benefit the company.
Feedback is the breakfast of champions. This session looks at the practical considerations that enable leaders to give powerful feedback that reinforces or changes behaviour. What are the do’s and don’ts when giving team members feedback that make a difference?
Susanne Madsen presents a thought provoking webinar for APM on project leadership that helps you lead yourself and others more effectively in a project context. Susanne discusses the differences between management and leadership and how to increase performance, become a project leader and differentiate yourself from the competition.
This unit considers the four influencing strategies to influence anybody about anything. Preceding this session, participants will complete the online Influencing Capabilities Profile. This session will debrief on the four strategies and consider their application for presenting with persuasion.
This document discusses managing employee performance remotely. It notes that remote work is increasing and presents challenges like unclear expectations and less opportunity for in-person check-ins. However, most performance issues are due to systems and interactions, not employee capacity. To manage remotely, leaders must create clear expectations, interactions to build relationships, and credibility through demonstrated competence. Communication tools, frequent feedback, and clear goals are important. Leaders should also avoid micromanaging and recognize good performance.
The proactive paradox describes the situation where the manager expects the employee to use independent judgment and the employee wants to use independent judgment.
However, both the employee and manager are frustrated because they believe the other to be at fault.
What causes this frustration?
What are the circumstances that cause the proactive paradox?
Why is being compliant and reactive behavior favored over using independent judgment?
We consider this dynamic in this presentation.
This document outlines the key points from a training program on facilitating effective meetings. It discusses that what happens between meetings determines their effectiveness. It provides tips for effective meetings such as having an agenda, limiting meetings to one hour, summarizing at the end, and getting people involved. The document encourages developing a team values charter and implementing new approaches to meetings as homework. It promotes treating people according to their personality type and approaching them with emphasis on that.
The Five Conversations Framework is an internationally recognised, practical approach developed by Tim Baker designed to having regular check-ins and catch-ups with team members. The focus is on five performance-based conversations that make a difference. This unit explains the framework and challenges managers to implement it in their workplace to accelerate performance.
Tools for Effective Feedback: Creating a Culture for Performance ImprovementWINNERS-at-WORK Pty Ltd
Managers the world over are reluctant to give timely, relevant, and useful feedback; particularly when it is negative. They are often afraid of ‘opening a can of worms’ or can’t find the time to do so. In this presentation, we look at some simple strategies and tools for giving effective feedback that is most likely to improve performance.
By the end of this broadcast, you will be able to:
• Understand the key ingredients of broaching sensitive topics with team members in effective ways;
• Apply some tools for giving effective feedback; and
• Build your confidence in giving all types of feedback in the workplace.
Without a shared purpose a team is rudderless.
Surveys suggest that over half the employees in an organization have little idea of the strategic direction the organization is heading.
That requires rework, causes inefficiently and ineffectiveness.
The answer this wide-spread problem is to engage your team in a shared purpose and for the leader to walk the talk.
This presentation will assist you to implement these strategies to create a purposeful. rather than purposeless team.
This document provides an overview of a coaching program for remote work. It includes 6 units on topics like managing performance, coaching, and giving feedback remotely. It then focuses on practicing the GROW model, a structured coaching technique used to set goals, discuss reality, brainstorm options, and plan next steps. The document provides guidance on using the GROW model in check-ins, between meetings, for skill development, and when employees bring problems to managers. It concludes by assigning homework to practice GROW for the next two weeks.
This document discusses enhancing personal influence at the executive level. It outlines an influencing capabilities framework with 16 capabilities grouped under four main influencing strategies - the inquisitive investigator, the clear calculator, the mindful motivator, and the collegial collaborator. For each strategy, it provides an example leader, common personality types that tend to use that strategy, and examples of workplace situations where the strategy may be effective. It also lists tools that can be used with each of the four strategies and concludes with discussing shifting from a job focus to a performance focus.
The document discusses teams and team roles. It defines what a team is and why teams can perform well or fail. It then describes 9 team roles identified by Belbin: Coordinator, Shaper, Plant, Resource Investigator, Implementer, Team Worker, Monitor Evaluator, Completer-Finisher, and Specialist. For each role, it provides the characteristics, strengths, and allowable weaknesses.
Jessica Broderick worked as an employee at TAG Pharmacy where her supervisor found her to be very efficient and helpful, able to pitch in with little notice. While employed, Jessica supported her supervisor with tasks like training new hires and compiling data. Both management and coworkers commented on Jessica's loyalty and ability to lead by example. Her supervisor highly recommends Jessica as a valuable addition to any company.
Job descriptions have been around for 100 years. They were useful in relatively stable and predictable times in the last century. But in a climate of accelerated change and uncertainty, job descriptions are no longer relevant.
People at work are expected to play many roles. There are four nonjob roles that are critically important to surviving and thriving in the 21st century workplace. What are these roles and how can they be applied and incorporated in a role description?
Converting a job description to a role description is a simpler process than you might think. The role description covers all the relevant roles. But the job description only covers the tasks expected of an employee 2 succeed. It rarely if ever mentions any of these nonjob roles that are critical to success in an unstable and unpredictable working environment.
This webinar shows you a simple way of being able to convert job descriptions to role descriptions. It will explain the difference between a job description and a role description. And it will also discuss some of the valuable nonjob roles that are critically important to success in the 21st century. This webinar is based on Dr. Tim Baker's upcoming book, “The Future of Human Resources: Unlocking Human Potential.”
The document provides tips for effective delegation for company leaders. It recommends that leaders 1) prepare detailed plans for delegated tasks, including steps for less experienced employees, 2) set clear expectations for tasks by defining what needs to be done, deadlines, and how progress should be reported, and 3) confirm the delegated employee understands the task and has necessary tools before moving on to new tasks. Leaders should avoid micromanaging delegated work and instead recognize good performance with thanks.
CEO of 5W PR Ronn Torossian believes that as a manager, you are either considered a problem solver or a hindrance to progress. Which would you rather be?
Engaged employees are enthusiastic brand advocates, but did you consider their engagement is largely influenced by the environment their managers are creating? Great leaders inspire through both what they convey personally and the practices they follow.
For more content like this, check out Acorn Labs: http://acornlabs.education/
Conversations are at the heart of a manager’s work. It’s through conversations that managers coach, inspire, motivate, provide feedback, and much more. Being authentic is about staying authentic, relatable, and firm and fair. This unit provides managers with an understanding of what it means to be an authentic leader and how to go about this.
Professional development for practice managers - the impact of peer appraisalNHS England
Presentation from the Practice Manager Development Conference: Professional development for practice managers - the impact of peer appraisal.
Louise Greenwood Wessex LMC
How to coach people for maximum performanceRESULTS.com
In this 45-minute webinar, RESULTS.com President Stephen Lynch shares our proven best practices to help you coach and mentor your team members for maximum performance including:
The right way to set goals.
How to coach your A-Players.
How to confront and deal with poor performers.
Running risk workshops for non risk practitionersIan Rich
This document outlines guidance for conducting risk workshops for project managers. It discusses why risk workshops are important, when they should be held, considerations for scope, attendees, time, objectives and pre-requisites. The document provides tips for facilitating the workshop, including focusing on key risks, getting risk descriptions, causes and consequences, and allocating owners. It emphasizes following up after the workshop by maturing the risk register data and setting expectations for risk owners. The overall aim is to effectively identify and manage project risks through collaborative workshops.
Feedback is the breakfast of champions. This session looks at the practical considerations that enable leaders to give powerful feedback that reinforces or changes behaviour. What are the do’s and don’ts when giving team members feedback that make a difference?
Susanne Madsen presents a thought provoking webinar for APM on project leadership that helps you lead yourself and others more effectively in a project context. Susanne discusses the differences between management and leadership and how to increase performance, become a project leader and differentiate yourself from the competition.
This unit considers the four influencing strategies to influence anybody about anything. Preceding this session, participants will complete the online Influencing Capabilities Profile. This session will debrief on the four strategies and consider their application for presenting with persuasion.
This document discusses managing employee performance remotely. It notes that remote work is increasing and presents challenges like unclear expectations and less opportunity for in-person check-ins. However, most performance issues are due to systems and interactions, not employee capacity. To manage remotely, leaders must create clear expectations, interactions to build relationships, and credibility through demonstrated competence. Communication tools, frequent feedback, and clear goals are important. Leaders should also avoid micromanaging and recognize good performance.
The proactive paradox describes the situation where the manager expects the employee to use independent judgment and the employee wants to use independent judgment.
However, both the employee and manager are frustrated because they believe the other to be at fault.
What causes this frustration?
What are the circumstances that cause the proactive paradox?
Why is being compliant and reactive behavior favored over using independent judgment?
We consider this dynamic in this presentation.
This document outlines the key points from a training program on facilitating effective meetings. It discusses that what happens between meetings determines their effectiveness. It provides tips for effective meetings such as having an agenda, limiting meetings to one hour, summarizing at the end, and getting people involved. The document encourages developing a team values charter and implementing new approaches to meetings as homework. It promotes treating people according to their personality type and approaching them with emphasis on that.
The Five Conversations Framework is an internationally recognised, practical approach developed by Tim Baker designed to having regular check-ins and catch-ups with team members. The focus is on five performance-based conversations that make a difference. This unit explains the framework and challenges managers to implement it in their workplace to accelerate performance.
Tools for Effective Feedback: Creating a Culture for Performance ImprovementWINNERS-at-WORK Pty Ltd
Managers the world over are reluctant to give timely, relevant, and useful feedback; particularly when it is negative. They are often afraid of ‘opening a can of worms’ or can’t find the time to do so. In this presentation, we look at some simple strategies and tools for giving effective feedback that is most likely to improve performance.
By the end of this broadcast, you will be able to:
• Understand the key ingredients of broaching sensitive topics with team members in effective ways;
• Apply some tools for giving effective feedback; and
• Build your confidence in giving all types of feedback in the workplace.
Without a shared purpose a team is rudderless.
Surveys suggest that over half the employees in an organization have little idea of the strategic direction the organization is heading.
That requires rework, causes inefficiently and ineffectiveness.
The answer this wide-spread problem is to engage your team in a shared purpose and for the leader to walk the talk.
This presentation will assist you to implement these strategies to create a purposeful. rather than purposeless team.
This document provides an overview of a coaching program for remote work. It includes 6 units on topics like managing performance, coaching, and giving feedback remotely. It then focuses on practicing the GROW model, a structured coaching technique used to set goals, discuss reality, brainstorm options, and plan next steps. The document provides guidance on using the GROW model in check-ins, between meetings, for skill development, and when employees bring problems to managers. It concludes by assigning homework to practice GROW for the next two weeks.
This document discusses enhancing personal influence at the executive level. It outlines an influencing capabilities framework with 16 capabilities grouped under four main influencing strategies - the inquisitive investigator, the clear calculator, the mindful motivator, and the collegial collaborator. For each strategy, it provides an example leader, common personality types that tend to use that strategy, and examples of workplace situations where the strategy may be effective. It also lists tools that can be used with each of the four strategies and concludes with discussing shifting from a job focus to a performance focus.
The document discusses teams and team roles. It defines what a team is and why teams can perform well or fail. It then describes 9 team roles identified by Belbin: Coordinator, Shaper, Plant, Resource Investigator, Implementer, Team Worker, Monitor Evaluator, Completer-Finisher, and Specialist. For each role, it provides the characteristics, strengths, and allowable weaknesses.
Jessica Broderick worked as an employee at TAG Pharmacy where her supervisor found her to be very efficient and helpful, able to pitch in with little notice. While employed, Jessica supported her supervisor with tasks like training new hires and compiling data. Both management and coworkers commented on Jessica's loyalty and ability to lead by example. Her supervisor highly recommends Jessica as a valuable addition to any company.
Job descriptions have been around for 100 years. They were useful in relatively stable and predictable times in the last century. But in a climate of accelerated change and uncertainty, job descriptions are no longer relevant.
People at work are expected to play many roles. There are four nonjob roles that are critically important to surviving and thriving in the 21st century workplace. What are these roles and how can they be applied and incorporated in a role description?
Converting a job description to a role description is a simpler process than you might think. The role description covers all the relevant roles. But the job description only covers the tasks expected of an employee 2 succeed. It rarely if ever mentions any of these nonjob roles that are critical to success in an unstable and unpredictable working environment.
This webinar shows you a simple way of being able to convert job descriptions to role descriptions. It will explain the difference between a job description and a role description. And it will also discuss some of the valuable nonjob roles that are critically important to success in the 21st century. This webinar is based on Dr. Tim Baker's upcoming book, “The Future of Human Resources: Unlocking Human Potential.”
The document provides tips for effective delegation for company leaders. It recommends that leaders 1) prepare detailed plans for delegated tasks, including steps for less experienced employees, 2) set clear expectations for tasks by defining what needs to be done, deadlines, and how progress should be reported, and 3) confirm the delegated employee understands the task and has necessary tools before moving on to new tasks. Leaders should avoid micromanaging delegated work and instead recognize good performance with thanks.
CEO of 5W PR Ronn Torossian believes that as a manager, you are either considered a problem solver or a hindrance to progress. Which would you rather be?
Engaged employees are enthusiastic brand advocates, but did you consider their engagement is largely influenced by the environment their managers are creating? Great leaders inspire through both what they convey personally and the practices they follow.
For more content like this, check out Acorn Labs: http://acornlabs.education/
Conversations are at the heart of a manager’s work. It’s through conversations that managers coach, inspire, motivate, provide feedback, and much more. Being authentic is about staying authentic, relatable, and firm and fair. This unit provides managers with an understanding of what it means to be an authentic leader and how to go about this.
Professional development for practice managers - the impact of peer appraisalNHS England
Presentation from the Practice Manager Development Conference: Professional development for practice managers - the impact of peer appraisal.
Louise Greenwood Wessex LMC
How to coach people for maximum performanceRESULTS.com
In this 45-minute webinar, RESULTS.com President Stephen Lynch shares our proven best practices to help you coach and mentor your team members for maximum performance including:
The right way to set goals.
How to coach your A-Players.
How to confront and deal with poor performers.
Running risk workshops for non risk practitionersIan Rich
This document outlines guidance for conducting risk workshops for project managers. It discusses why risk workshops are important, when they should be held, considerations for scope, attendees, time, objectives and pre-requisites. The document provides tips for facilitating the workshop, including focusing on key risks, getting risk descriptions, causes and consequences, and allocating owners. It emphasizes following up after the workshop by maturing the risk register data and setting expectations for risk owners. The overall aim is to effectively identify and manage project risks through collaborative workshops.
Getting started with UX research October 2017.pptxCarol Rossi
You know you need customer insights to make good design decisions but without a dedicated researcher on your team how do you run the research? These tips will help you get started.
Dominica EsonoCOMM 526SPRING2022TASK 1&21. What is DustiBuckner14
Dominica Esono
COMM 526
SPRING2022
TASK 1&2
1. What is your personal interest or issue?
My personal interest or issue would be why is harder for black entertainers being successful in the Music Industry.
2. What are the component parts of this interest?
The components part would be: Lack of recognition, Inequality treatment, are Record Labels taking action?.
3. Why did you become curious about this question?
I become curious about this question for professional experience.
4.What previous knowledge do you have about your interest.
What I know so far, is that this issue has been going on since music has been created, but this has never been ‘’trendy’’ because is not convenient for some people.
5.What personal experience do you have that influences you about this interest.
I do not have any experience so far , but as a black person, I already this issues is something that sooner or later , I will have to deal with .
6.What are your beliefs , biases, and opinions about this interest or issue ?
I have emotional opinions about it . The fact that black people going through a lot in order to get an opportunity to show their talent to the world , it is something that as a black person and human being, emotionally affect me .
7. What predisposes you to certain conclusions about the issue or concern of study?
The undeniable reality of the situation exposed daily both in television as social media.
8.How will you identify and isolate your personal bias, opinion, feelings, and intuition to preserve a neutral position as a researcher?
Being totally and strictly objective on the issue following real events and researches.
9. Clearly identify the subject of the study interest
Sociology
10. Are you looking at individuals , groups or organizations?
I would say group since I am talking about an specific racial group.
11.Specifically name the individuals, groups , or organizations that you plan to study.
Black Americans , black Hispanics and Africans musicians.
12. What academic fields best lend themselves to your subject and perspective for research?
Sociology perspective
13. What are the specific knowledge areas of this academic field that will best help in exploring and defining the research subject?
-Sociological Social Psychology (health,race,ethnicity)
- Social change ( causes and effects / “what is “ & “what changes” / Technology)
-Population and Demographics (Population number and quality)
- Sociological Methods & Research (People’s actions and behaviors)
14.What additional knowledge of this academic filed do you need to acquire to have a solid foundation to address this interest?
Applied Sociology , finding and addressing the issue.
BUS 8303, Entrepreneurship and Innovative Business Development 1
Course Learning Outcomes for Unit VI
Upon completion of this unit, students should be able to:
2. Analyze the role of an entrepreneurial mindset in opportunity recognition.
2.1 Analy ...
The good, the bad and the ugly - Product Development - AUG NairobiClaudio Cossio
The Development of digital products, such as web apps, mobile apps, and web services go hand in hand with anybody working in the software world. However, some things can not be solved only with code. This talk is a review of the good, the bad, and the ugly experiences we are going to come across when developing a product.
Are you ready to innovate?
Just talking about "innovation" is not enough...
Great companies ask "what is going right?" and "how we can it do more?" Ask also "why" when something went well, not only when something went wrong.
Start realizing your potential and focus on your strenghts.
Discover your BrightSpots for Growth!
Significance of research in social business sciencesSamriddho Ghosh
This document provides an overview of a group project on research in social business. It includes an introduction, table of contents, and sections on defining research and social business, the objectives and significance of research in business, requirements and limitations of research, and a conclusion. The group expresses gratitude to their teachers for guidance and support on the project.
ProductTank #20 Kraków- Customer development, how to validate your product ideaBeata Kupiec
This document provides an overview of customer development and how to validate a product idea through early customer interviews. It discusses finding potential customers, how to approach them, preparing for and conducting interviews, and following up after interviews. The key aspects covered include developing an interview scenario and questions, asking open-ended questions to understand customer needs and problems rather than confirming your own assumptions, and getting honest feedback to decrease risk and prioritize features for the right customer segment. The overall goal is to validate customer and problem hypotheses through qualitative research and find early customers interested in solving their problem.
This document discusses building effective teams. It covers topics like using online tools for team building, emphasizing commitment, empowering team members, motivating the team, providing ongoing training, and ensuring support. Building a good team provides benefits like improved collaboration, communication, commitment and accountability. The overall message is that taking time to build a cohesive team through various best practices can help ensure project and business success.
STOP THE MEETING MADNESS HOW TO FREE UP TIME FOR ME.docxwhitneyleman54422
STOP
THE
MEETING
MADNESS
HOW TO FREE UP TIME FOR
MEANINGFUL WORK
BY LESLIE A. PERLOW, CONSTANCE NOONAN HADLEY, AND EUNICE EUN
SHARE THIS ARTICLE. HBR LINK MAKES IT EASY.
SEE PAGE 41 FOR INSTRUCTIONS.
FEATURE STOP THE MEETING MADNESS
62 HARVARD BUSINESS REVIEW JULY–AUGUST 2017
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JULY–AUGUST 2017 HARVARD BUSINESS REVIEW 63
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Poking fun at meetings is the stuff of Dilbert car-
toons—we can all joke about how soul-sucking and
painful they are. But that pain has real consequences
for teams and organizations. In our interviews with
hundreds of executives, in fields ranging from high
tech and retail to pharmaceuticals and consulting,
many said they felt overwhelmed by their meetings—
whether formal or informal, traditional or agile, face-
to-face or electronically mediated. One said, “I cannot
get my head above water to breathe during the week.”
Another described stabbing her leg with a pencil to
stop from screaming during a particularly torturous
staff meeting. Such complaints are supported by re-
search showing that meetings have increased in length
and frequency over the past 50 years, to the point
where executives spend an average of nearly 23 hours
a week in them, up from less than 10 hours in the
1960s. And that doesn’t even include all the impromptu
gatherings that don’t make it onto the schedule.
Much has been written about this problem, but the
solutions posed are usually discrete: Establish a clear
agenda, hold your meeting standing up, delegate
someone to attend in your place, and so on. We’ve
observed in our research and consulting that real im-
provement requires systemic change, because meet-
ings affect how people collaborate and how they get
their own work done.
Yet change of such scope is rarely considered. When
we probed into why people put up with the strain that
meetings place on their time and sanity, we found
something surprising: Those who resent and dread
meetings the most also defend them as a “necessary
evil”—sometimes with great passion. Consider this
excerpt from the corporate blog of a senior executive
in the pharmaceutical industry:
I believe that our abundance of meetings at our
company is the Cultural Tax we pay for the inclusive,
learning environment that we want to foster…
and I’m ok with that. If the alternative to more
meetings is more autocratic decision-making, less
input from all levels throughout the organization,
and fewer opportunities to ensure alignment and
communication by personal interaction, then give
me more meetings any time!
To be sure, meetings are essential for enabling col-
laboration, creativity, and innovation. They often foster
relationships and ensure proper information exchange.
They provide real benefits. But why would anyone ar-
gue in defense of excessive meetings, especially when
no one likes them much?
Because executives want to be good soldiers. When
they sacrifice their own .
Resume Impact Secrets: The Underground Playbook for Writing a Resume that Att...Mālik Mbaye
The document discusses how to effectively showcase impact on your resume. It emphasizes that impact occurs when you clearly articulate what you did, how you did it, and why it matters. Hiring managers have only a few seconds to evaluate candidates, so your resume needs to clearly communicate the value you bring and be easy for anyone to understand. You should answer for each experience: what you did, why you did it, how you did it, and the measurable impact. Quantifying your impact with numbers helps convey your accomplishments and benefits. Following the guidelines and using examples of impact statements from other resumes can help you craft concise, compelling summaries that will make your qualifications and fit for the role apparent to recruiters.
This document provides guidance on improving meeting effectiveness. It discusses that meetings are important for collaborating and sharing knowledge but are often ineffective. It then provides tips in four key areas: having a clear purpose for each meeting, thorough preparation, ensuring the right participants and agenda, and demonstrating leadership virtues like active listening. Specific advice includes focusing each meeting on one of three purposes (information, coordination, problem-solving), preparing by defining objectives and allocating time for discussion, and addressing potential pitfalls like lack of participation or new ideas. The overall message is that meetings can be made more productive with proper focus, preparation and facilitation.
Paul Vorreiter - The Presentation WorkshopPaul Vorreiter
This document advertises an in-person group presentation training workshop that teaches participants how to create more effective presentations. The workshop covers how to save time when creating presentations, plan an engaging story, apply engagement science, collaborate as a team, and break out of using only bullet points. Attendees will include business teams, managers, leaders, and top executives. The workshop provides hands-on, interactive learning and receives rave reviews from participants who say it transforms their presentation skills.
This document provides a summary of research conducted on employee engagement at Big Bazaar. It defines employee engagement, discusses the differences between engaged, disengaged, and actively disengaged employees. Diagnostic tools for measuring engagement are identified, as well as factors that predict organizational success. The scope of study, research methodology, and conclusions of the research are summarized. Employee satisfaction versus engagement is explored, and engagement is found to positively correlate with business performance.
The document provides guidance for effectively leading a remote team. It emphasizes the importance of clear communication, engagement, and building social capital even from a distance. Key steps include: clearly defining goals and strategies, establishing regular communication structures, using technology to provide feedback and resources, monitoring performance, and fostering team alignment, coherence and development. Leading remotely requires focus on strategy, communication, and enabling the team to work together successfully without physical proximity to leadership.
What is Design Thinking and how does it help engaging better with all users of a product? I can teach you how to apply the process step by step, or you can hire me to train a small team or do a project. Fail fast low cost solution to improve any company's service, products, processes, organization, and even strategy.
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1. Tired of wasting time in meetings? Try this
Published on 2017-02-26
Costas Chantzis
Always Excellence (tm) - Expert - FDA Remediation & Quality, NPD, LSS, Transformation
Strategies/Results
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"Tired of wasting time in meetings? Try this" by Oisín Grogan, September 27, 2016
Like -107,897; Comment - 3,283; Share - 40,018
A friend of mine says people hate meetings because:
They don’t start on time..
They don’t finish on time..
What’s in the middle is a waste of time!
It’s true--many meetings are a waste of time! Unproductive meetings can cost your business big time. 5
people x 1 hour = 5 hours. Multiply that by everyone’s hourly value. You better be increasing
production or don’t hold it. It's not just the wasted hours, it’s the lost production time. Unnecessary
meetings are a double loss, when they are not effective... Here’s a few tips on how to have shorter and
more effective meetings:
1. Define the purpose of the meeting.
2. Define the outcome of the meeting.
3. Have a timed agenda and someone in charge.
4. Facts--not opinions!
5. Keep people on-point. (Only talk about matters relating to their job)
Response by Costas Chantzis:
Interesting article containing a few common sense rules. Most of the posted 3,283 comments believe
the above approach is a great guide BUT I have a different prospective on a number of points,
specifically:
Rules # 4 - Facts --- not opinions and # 5 - Keep people on-point. (Only talk about matters relating to
their job), can/must NOT apply to meetings related to Brain Storming, Root Cause Analysis,
Generation of New Product Ideas, Ways to Improve Teamwork/ Collaboration, other type of
Improvement and/or similar such activities. If we put people in a "box" and restrict them of expressing
themselves "properly", then we limit flow of creativity and spring-boarding towards a desired outcome.
2. In ANY meeting, its participants must be free to express themselves both using facts and opinions as
long as they communicate which are "facts" and which are "opinions."
In ANY meeting, its participants must be free to express themselves even about issues NOT related to
their jobs on the condition they are able to justify their statements/position properly using "fact" and
Opinion" statements.
The secrets to a successful meeting are:
1. Have documented meeting objectives
2. Have a step-by-step agenda
3. Place each expected meeting participant into one ONLY of the following roles:
- Give a specific project update,
- Offer ideas, opinions about a new product, process or for solving a current challenge or for improving
a current process, product, person's performance, situation, etc.
- Review/comment about the presented information as to its validity and completeness,
- Approve an action or make a decision based on the presented information,
- Simply get information for use either in a current or future project.
4. Invite the least number of people possible for accomplishing your meeting's objectives
5. Issue meeting minutes with a follow-up action plan.
Bottom Line:
We MUST use meeting participants not as robots or children in a kinder-garden setting without the
right to express either a fact or opinion but as smart, team building and problem resolution participants
based on a set of rules that stimulate/encourage contribution towards each meeting's SPECIFIC
objectives.
Costas Chantzis
Always Excellence (tm) - Expert - FDA Remediation & Quality, NPD, LSS, Transformation
Strategies/Results
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