This resume summarizes Joel Chelliah's technical skills and experience. He has over 6 years of experience in server administration using technologies like Linux, Windows, PHP, and MySQL. His roles have included system administrator, field service engineer, and technical lead. He is proficient in English, Malay, and Tamil and holds certifications in ITIL and Administering Windows Server 2012.

1. 1 | P a g e
TechnicalSkills
• C++
• PHP
• Powershell
Shell Scripting
• Redhat Linux,
Windows
• MYSQL
• Udeploy
• SONIC MQ
• QIP
• TortoiseSVN
• Ganglia
Monitoring tool
NonTechnicalSkills
• IT Project
Management
• Client
Management
Diploma in
Information
Technology
Bachelor of
Hons in
Information
Technology
ITIL Foundation
V3
MCP–
Administering
Windows Server
2012
Executive Summary
Joel Chelliah
9-20-11 Blok Cengkal, Taman Desaminium
Rimba, Jalan Lestari Perdana, Seri Kembangan,
Selangor Darul Ehsan 43300
joel.chelliah.jc@gmail.com
(+6) 017-6553884
Language Proficiency = 1-10 (1= worst, 10 = best)
Language Spoken Reading Written
English 10 9 8
Bahasa Malaysia 8 8 8
Tamil 10 10 8
Academics
Linguistics
Professional Skills
o Total of 6 years of working experience in the IT
Industry
o Specializing in server administration from
support to configuration
o KPI oriented and dynamic individual who is able
work as a sole contributor and also work as a
team
University Tenaga
Nasional (UNITEN)
Jun 2004 – Aug 2007
University Tenaga
Nasional (UNITEN)
Aug 2007 – Aug 2010
Avalos Soft
Dec 2014 – Dec 2014
Nithyo Infotech
Jan 2015 – Jan 2015

2. 2 | P a g e
Career Timelines
Hewlett Packard
•Wintel Server Side
Engineer
Computer Sciences
Corporation
•Onsite Support - Field
Service Engineer
Hewlett Packard
•Wintel &Linux
Virtualization Server
Side Engineer
Hewlett Packard
•Technical Lead
IBM Systems
•System Administrator
– Project Services
May 2015 - Present
May 2014 – May 2015
Dec 2012 – Oct 2014
Oct 2011 – Dec 2012
Mar 2010 – Oct 2011
Working Experience
IBM Systems | May 2015 – Present
System Administrator – Project Services
o Engineer Server Administration solutions for various project
and operational needs
o Install new or rebuild existing servers and configure hardware,
peripherals, services, settings, directories, storage in
accordance with standards and project/operational
requirements
o Develop and maintain installation and configuration
procedures
o Perform system monitoring, verifying the integrity and
availability of all hardware, server resources, systems and key
processes, reviewing system and application logs, and verifying
completion of scheduled jobs such as backups
o Ensure all required file systems and system data are
successfully backed up to the appropriate media, recovery
tapes or disks are created, and media is recycled and sent off
site as necessary
o Coordinate and communicate with impacted constituencies
 Project 15 (Oracle Linux Pattern
Project): Build four Physical Oracle
Linux Servers from Scratch on the
blades. Update the firmwares and
Drivers to ensure it has the latest
version. Involved in Pen Testing to
ensure the servers build meet the
security compliance set by IBM and the
Client. Perform DR Testing to ensure
servers are able to failover in case of
Disaster. Provide Test cases and
Artifacts to the project manager and
Test Engineer
 PZ-2-1016 (DB2LUW/RHEL/zVM/z)
Pattern: Build nine Linux servers on
mainframe System (s390x). Create
Filesystems on the servers. Creating
additional Users and groups for DB2
users. Perform Test cases and provide
the artifacts to the project manager
and Test Engineer. Patch the servers
manually once the patches are made
available on the local YUM server
Hewlett Packard| Oct 2014 – May 2015
Technical Lead – Walt Disney
o Provide Infrastructure report to onshore technical lead on monthly
basis
o Provide on-call support for the level 1 high priority issues with
regards to Red hat and Windows issues
o Leading the Level 1 team to implement change task and deployment
o Provide Technical solution recommendation
o Partner with software and infrastructure providers to strategize
goals and addresses aspects of architectural complexity,
compatibility and platform diversity.
o Identify, compare and recommend technical options
o Analyze and develop conceptual architectures
o Assist in troubleshooting difficult and mission-critical technical issues
 Involved in Park migration when few
VMs were migrated to new host
 As of the process measure, I had at
certain times saved the time and also
the quality of work (error rate)
whereby I scored a 100% of customer
satisfaction by getting personal
compliments from the client
themselves for my zero error rate work
during the major park migration
activity
 Writing technical documents of new
solutions and forecasting of an issue

3. 3 | P a g e
Hewlett Packard| Oct 2012 – Oct 2014
Wintel &Linux Virtualization Server Side Engineer
o Provide first and Second level support for client troubleshooting
mostly Linux Redhat virtual machines remotely via Putty
o Build server for virtual environment for Wintel and Glux
(Linux CLI (CentOS/RHEL)
o Perform installation activities remotely on equipment after
physical installation onsite
o Implement change task by building and decommissioning virtual
machines and for patching activity for both linux and windows
o Administer, implement and maintain the Linux server and storage
infrastructure, as well as the System monitoring and management
infrastructure
o Maintain the integrity and stability of the Production environment
(Operations gatekeeper)
o Remote Troubleshoot using Windows Terminal Service or HP ILO
Service and manage DHCP, WINS and DNS Server and administrate
Citrix Metaframe Client XP.
o Provide service support for all customers’ requests/enquiries
related to business applications and IT operational.
o Provide Middleware-related activities at Hewlett-Packard: web
servers deployment, application servers deployment, OS
kernel/TCP recommendations, end-to-end testing, plugins
installation, scripts writing, SSL deployment, Site minder web
agents and policy servers deployment, for both internal and trade
websites.
o Extend file systems and create new Logical Volumes and Mount
Points
 Technical Lead for Walt Disney Team
Malaysia
 Shift lead to coordinate the shift and
report to Team lead on daily basis
regarding the ticket count
 Help build and maintain the Data
Center network infrastructure: PA
Firewalls, Citrix load balancers,
switches, NFS etc.
 Help to maintain daily deployment
activities to both production and test
servers in the park. Providing
assistance to the onshore team to
forecast the issues with deployment
and fixing them permanently. Also
sketching the workflow of certain
deployments and setting up deploy
tool from scratch in a newly setup
environment.
Computer Sciences Corporation | Oct 2011 – Dec 2012
Onsite Support – Field Service Engineer
o Provide technical support for client site users via on-site and remote assist for notebook, desktop and printer
issues
o Verify and troubleshoot problems for hardware(notebook, desktop, printer) and software like Lotus Notes,
Outlook, WinXP/WIN 7 operating system, Wi-Fi/Network configurations, Port Patching and others issues
o Educate users on FREESCALE applications and processes
o Identify and escalate high end complicated issues to higher tier when required
o Contribute and share new troubleshooting methods to knowledge base

4. 4 | P a g e
References
Hewlett Packard| Mar 2010 – Oct 2011
Wintel Server Side Engineer
o Propose technical solutions, within the scope of Microsoft Active Directory technologies
o Remote Troubleshoot using Windows Terminal Service or HP ILO Service
o Manage DHCP, WINS and DNS Server and administrate Citrix Metaframe Client XP
o Handle and monitor servers using HP System Management apps.
o Handle Server Threshold cases and perform housekeeping to the drive
o Monitor and troubleshoot Windows Server using HP Open View and monitor the services
o Handle Change in Windows server patch update installation.
o Activating and reboot windows server via command prompt and installing software(s) in a server
o Troubleshoot printer issues remotely and virtual machine via Service Center virtual machine manager
o Update antivirus product(s) such as MacAfee and Symantec in a server
o Provide service support for all customers’ requests/enquiries related to business applications and IT
operational
Miscellaneous
Details Preference
Willing to travel Yes
Willing to relocate Yes
Willing to work on shifts Yes
Willing to work on weekends Yes
Possess on Transport Yes
Remuneration Package RM
Expected (Total) MYR6650
Notice Period 1 Month
Maalini Samugarnadan| Team
Leader
IBM GTS MALAYSIADirect
T: (+6)016 666 4462
E: maalini@my.ibm.com
Jerad Jacob | Team Leader
Hewlett-Packard USA
T: (+1) 850 625 5107
E: jerad.jacob@hp.com
Malarvili J Jaganathan| Team
Leader
IBM GTS Malaysia
T: (+6)012 4133650
E: malarvi@my.ibm.com
Presna Devi | Team Leader
Hewlett-Packard USA
T: (+6)012 264 6010
E: presna-devi.raja@hp.com