The document discusses how connecting devices and systems through technologies like Cisco can provide benefits to businesses. It provides examples of how a bank used video conferencing to improve customer service, a distributor connected its distribution centers and warehouse operations, and how a building owner cut energy costs significantly by connecting 100,000+ building points and systems to analyze usage. The Internet of Everything is expected to involve 50 billion connected devices by 2020.

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Maciej Kranz
Vice President, Corporate Technology Group

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3. 1.5 trillion things remain unconnected.
99.4 %

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50B
Devices
by year 2020

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Source: Cisco, 2013
This is just the beginning…

8. Business Roundtable
Jeff Sharritts, Vice President Cisco Commercial Sales

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Internet of Everything in Action:
Value to Business Discussion
Tyler Johnson
Senior Vice President
ATM/Kiosk Strategy & Innovation
Maciej Kranz
Vice President
!
Stephen Lurie
Reg. Dir.
Jeff Sharritts
Vice President
Steve Holtsclaw
Information Systems Manager
Roger Vasquez
Dir. Engineering

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Challenge:
• Securing quality referrals
• Responding immediately to
customers walking into branch
Solution:
• 500 bank branches use Cisco Telepresence
to drive more face-to-face meetings
• Supports Mortgage, Small Business Banking
and Merrill Edge Investment services
• Original pilot included 100 bank branches
Remote Video Specialist Service

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• Captured more face-to-face meetings on-demand with customers
• Increase services sold
vs. phone consultation
• Positive customer reaction
to technology and advice
Results:

12. Connected Manufacturing
Steve Holtsclaw
Information Systems Manager
Stephen Lurie
Reg. Dir.

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Del Papa Distributing Company
serving the upper Texas Gulf Coast
A modern company with old fashioned values

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Challenge:
• Be a great Texas distribution company driving
efficiency across every process
Solution:
• Connecting all distribution centers with an integrated
centrally managed system
• TelePresence for face-to-face meetings across 3 cities
• Digital Media IPTV for Anheuser-Busch broadcasts
in Wi-Fi Café and Employee Break rooms
• Centralize IT Management across 3 distribution centers:
Beaumont, Victoria, Texas City and COLO in downtown Houston

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Results
Connected Warehouse
• Forklifts have digital displays with real-time “pull” information
• Wireless IP phones connect employees throughout 100,000 sq ft
• Vehicle safety and sales education through digital displays
• Security cameras monitors for safety issues and automates alerts
Connected Distribution
• Digital displays provide drivers important daily route information
• Fleet Security cameras monitor driver routes to decrease
insurance costs

16. Smart+Connected Buildings:
Pennzoil Place, Houston
Roger Vasquez
Dir. Engineering
Stephen Lurie
Reg. Dir.

17. Lower annual energy
costs by
51%network-connected
building points
100,000+

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Challenge
• Transform building management to attract tenants
• Reduce energy and operations costs
Solution
• Sensors connect all 100,000+ building points
and systems with Cisco network
• Data analytics track energy usage for
all sensors in real time
• Collaboration through mobile devices

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• Cut energy costs 51% in 2012,
another 11% in 2013
• Providing network connectivity to tenants
• Plans to offer integrated UC, wireless,
safety & security services
Value of Combined Connections

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Pennzoil Place Summary
• Restroom Fixture Replacement - 30% reduction in water consumption
• Domestic Water System - 24/7 reliability and 50% more efficient
• LEED Gold - Went from Energy Star score of 65 to 87 currently
• Building Lighting Retrofit - 2.6 year payback and $178k rebate
• Chiller Replacement - 7 year payback and $650k rebate
• Cooling Tower Rebuild - 40% efficiency increase and extended useful life
• Fiber Optic Backbone - 2 year payback, expandable design, and new revenue potential
• Building Automation System (BAS) - 4 year payback
• Demand Response - Additional revenue through participation and 1 month payback
• Boiler Project - estimated energy efficiency increase 25% vs. old boilers

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Q&A
Tyler Johnson
Senior Vice President
ATM/Kiosk Strategy & Innovation
Maciej Kranz
Vice President
!
Stephen Lurie
Reg. Dir.
Jeff Sharritts
Vice President
Steve Holtsclaw
Information Systems Manager
Roger Vasquez
Dir. Engineering