1. Thomas L. Morris
1307 Wilcrest
Houston, Texas 77042
Cell: (832) 287- 5025
Email address: 20trillion@gmail.com
Objective: To be an integral part of a Healthcare organization that advance the healthcare of
the community and the people they serve. To continue to enhance my level of skill sets and
knowledge in the patient access field, while maintaining excellent customer service.
Education:
Eisenhower High school Graduated 05/2001 High School Diploma
Houston, Texas
Long Beach City College Attended 2002-2005 Business major
Long Beach, California
Skills:
Typing /Epic System/IBM systems / depth customer service
training/Medicare/Medicaid/Medicare replacements plans/Chip /medifax/tmhp etc.
99% accuracy on accounts
96% patient calls answered average
Employment:
Memorial City Memorial Hermann Hospital
2013 to present
Patient Access Representative Level II
Job responsibilities, registration of Er/day surgery patients, discharge patient, direct
admissions,/ consent forms, insurance verification, cash collection etc.
Baylor College of Medicine
2011 to 2013
Scheduling Specialist 2
Registration of patients’ demographics, contacts and referring doctors/scheduling
ophthalmology appointments/insurance Medicare, Medicaid, Blue Cross Blue Shield, United

2. HealthCare, Molina etc. /phone encounters/referrals/paging doctors/prescription messages
/bump lists: calling patients and rescheduling canceled appointments /registrations/special
tasks, working in emergency patients.
Harris Health System (Harris county Hospital District)
2009 to 2011
Patient access representative:
Job responsibilities, insurance verification: Medicaid, Medicare, Medicare replacements, Chip,
1011 Mexico undocumented patients, Harris county jail; Jim reports, spin number inmate
insurance /juvenile detention INS, registration of patients demographics, contacts; trauma;
pediatrics /admissions/cashier/liens: accidents, falls in stores or personal property, workers
comp /auditing
Summary:
This is not only a fine opportunity, but this hospital is a place where my qualifications can make
a difference. I am a great team player and have a great record of attendance. I enjoy new
challenges and I’m a quick learner. I also have over 6 years of experience in patience access
over the phone and face to face with patients in all kinds of situations ranging from the normal
expected to an emergency situation such as family deaths or a patient going blind. I don't mind
giving the extra time and effort to help any person or coworker in need.