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Danielle Geerts
402 S. 4th Avenue, Forreston, IL 61030
Jadeg_61682@yahoo.com
(815)275-8878
OBJECTIVE
Passionate and caring CNA looking for opportunity and growth who wants to secure a full-time or part-time position as a
Certified Nurse Assistant in a hospital, clinic or Nursing Home.
EDUCATION
Highland Community College, Freeport, IL 61032
Certified Nurse Assistant- Completed Dec. 4th, 2015
CERTIFICATIONS
 Certified in FirstAid and CPR by the American Heart Association- Oct2015
 IllinoisNurseAssistant/ Aid TrainingCompetency Evaluation- Jan 2016
SKILLS SUMMARY
 Customer service
 High-level of patience
 Interpersonal skills
 Compassionate
 Punctual
 Organized and detail-oriented
 Adaptable to changingsituations
 Team work and collaboration
PROFESSIONAL EXPERIENCE
Customer Service Representative, Fifth Third Bank, Freeport, IL June 2011—Mar 2014
 Maintained strictlevels of confidentiality and adhered to all Federal monetary regulations
 Balanced currency,coin,and checks in cash drawer and vaultat end of shifts,calculated daily transactions using
computers or addingmachines,and ran branch capture
 Audits completed, prepared and exchanged currency to and from vaultwith Federal Reserve Bank, counted, verified
and posted armored car deposits
 Involved with fund raisers and charities
 Customer Service, cashed checks/ disbursed money, prepared and verified cashier’s checks,ordered supply of cash
to meet bankingcenter’s needs, ordered and exchanged foreign currency
Customer Service Manager, Wal-Mart, Freeport, IL Dec 2007—Apr 2011
 Supervised and evaluated front end staff, interviewed and provided trainingto new staff
 Resolved customer complaints,handled overrides/priceadjustments,exchanges and returns
 Maintained operations of 43 registers,Audits, opening and closingprocedures,troubleshooting
 Collected donations for Charities
SLA/DSP, Bethesda Lutheran Homes and Services, Freeport, IL Jun 2001—Oct 2005
 Advocate for the rights of adultindividuals with developmental disabilities
 Assisted with ADL’S in a 24 hr. group home/CILA facility
 Assisted with transferringof individuals,changingbed linens,laundry,shopping, meal preparation, activities and
cleaning
 Accompanied individualsto doctors’offices,outings,and bank,provided transportation,offered support in
becoming more independent, activemembers of their community

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 Maintained record of individuals’care,condition,personal progress and progress of goals,or problems,reported
and discussed observationswith supervisor
 Documented in communication logto keep other staff informed of any changes or issues
 Administered and documented distribution of prescribed oral medication,under written direction of physician,and
ensured that individualstook medication as directed
 Adhered to HIPPA laws and regulations
 Checked individualspulse,temperature and blood pressureas directed by physician
 CPR and FirstAid certified
Loss Prevention Specialist, Shopko, Freeport, IL May 2000- Oct 2001
 Apprehended shoplifters in accordancewith guidelines,collaborated with lawenforcement to report and investigate
retail theft crimes,and prepared written reports on investigations
 Testified in civil and criminal courtproceedings as witness
 Identified and reported safety concerns to maintain safeshoppingand workingenvironment, inspected and
monitored buildings,equipment, and access points to determine security risks
 Investigated known or suspected internal theft, external theft, or vendor fraud
 Responded to critical incidents- customer or employee accidents,violentweather, or civil disorders and filed
incidentreports as needed
 Monitored compliancewith standard operatingand OSHA procedures for loss prevention,physical security,or risk
management
OTHER RELEVANT EXPERIENCE
 Cared for adultindividualsdiagnosed with Developmental Disabilities, Cerebral Palsy, SeizureDisorders,and Autism
for 5 years in a CILA group home
 13+ years customer serviceexperience
 Trainingin OSHA regulations
 Volunteered to help raisemoney for various charitableorganizations: participated in walk-a-thon for March of
Dimes and United Way, participated in a bowlingfund raiser- Bowlingfor Kids’Sake- BigBrothers/Big Sisters,
Children’s MiracleNetwork, and American Cancer Society
REFERENCES
 Cassie Mekeel- RN, BS (815)599-3685
 Kimberly Taylor- Supervisor (815)541-5557
 Ralph Taylor- Supervisor (815)494-1748
 Michelle Dansing- Supervisor (815)232-8120