An Introduction to Applied Behavioral Science, for Project ManagersStephen Wendel
A talk I gave for the Future of Work group, on how to apply behavioral science to project management and product development. It's based on the 2nd edition of Designing for Behavior Change. See www.behavioraltechnology.co for more info, and the (free) workbook that accompanies it.
A talk I first gave for the Data Science Milan group, on how to combine lessons from behavioral science with data science. It's based on the 2nd edition of Designing for Behavior Change. See www.behavioraltechnology.co for more info, and the (free) workbook that accompanies it.
UXWeek 2015 - Designing for Behavior ChangeStephen Wendel
These are the full slides from my 3.5 hour workshops at UX Week 2015 - on how to design products that use behavioral economics and psychology to overcome obstacles and help users take action.
An Introduction to Applied Behavioral Science, for Project ManagersStephen Wendel
A talk I gave for the Future of Work group, on how to apply behavioral science to project management and product development. It's based on the 2nd edition of Designing for Behavior Change. See www.behavioraltechnology.co for more info, and the (free) workbook that accompanies it.
A talk I first gave for the Data Science Milan group, on how to combine lessons from behavioral science with data science. It's based on the 2nd edition of Designing for Behavior Change. See www.behavioraltechnology.co for more info, and the (free) workbook that accompanies it.
UXWeek 2015 - Designing for Behavior ChangeStephen Wendel
These are the full slides from my 3.5 hour workshops at UX Week 2015 - on how to design products that use behavioral economics and psychology to overcome obstacles and help users take action.
Behavioral Econ 101 for Product Design - Action Design DC 12 August 2014Stephen Wendel
Stephen Wendel's & Zarak Khan's presentation at Action Design DC on 12 August 2014, giving an introduction to behavioral economics and how it can be applied to product design.
Supply Chain Accountability Ladder | Taking the next step: Implementing a con...browzcompliance
Ever wish you could just snap your fingers and solve the issue of supplier and contractor management?
Many people see the need for a contractor evaluation program, but face very real challenges in getting one up and running. Lack of time and resources, insufficient stakeholder support, or perhaps fear of failure can put plans on pause.
Additionally, it’s easy for an organization to fall into the trap of a false sense of security when there are no problems. But the reality is that no organization is immune from problems and employing organizations will be held accountable for who they hire - including third-party contractors and suppliers.
You can decide to do nothing and hope for the best, or you can be proactive. Where is your company? Where are you? And how do you take the next step?
This presentation details the Supply Chain Accountability Ladder to help you evaluate where you are with contractor safety, choose where you want to be, and the steps needed to improve.
The Science Behind Resistance to Change: What the Research Says & How it Can...KaiNexus
Presented by Mark Jaben, MD
In this webinar, you will learn:
How people form opinions about the validity of continuous improvement
Then neuroscience behind why it's so hard to change minds
Why simply getting "buy-in" doesn't always work
What you need to do to sway opinions, increase engagement, and spread improvement
Guerrilla (or Agile) Evaluation for LearningJulie Dirksen
Workplace Learning & Development professionals have a problem -- too often they don't get enough (or any) feedback on the efficacy of their designs. What can we do to fix that?
Leading your company into Unit-Testing State of MindTypemock
Get tips for implementing unit testing in your company. In this unit testing tutorial, which is presented by Roy Osherove and Gil Zilberfeld, Typemock will show how you can become a change agent and lead the implementation of unit testing, in your company. See http://www.typemock.com/general-unit-testing-page/webinar-how-to-implement-unit-testing-in-your-company-and-te.html
The kickstarter to measuring what matters Evanta CISO 2017Jack Nichelson
Does counting the number of intrusions a firewall blocked in a month really justify the capital spend on security projects? What kind of operational data demonstrates cybersecurity leaders’ long-term budgetary needs for their programs and at the same time shows the progress they’ve made over the years? Learn how a duo of cybersecurity professionals used thought leadership and a goals-based approach to build the case for past capital and future spend — a system that won them both dollars and trust with peers and their boards.
The Science of Attention and Engagement for LearningJulie Dirksen
A number of myths persist about people’s allegedly ever-shortening attention spans—but what does the science say? Neuroscience, behavioral economics, and consumer psychology all offer insights into how we manage and allocate attention.
Be Proactive – Focus on what you can influence
Begin with the end in mind – Define practical outcomes
Create a Problem Statement – A goal without a plan is just a wish
Put first thing first – Plan weekly, act daily
Chart Performance & Adjust – Shine a light on the problem
Feedback has been coined as a buzzword. It is undeserved: asking for help and actually listening to the resulting opinions is uncomfortable but very useful.
Psychological Safety and Remote Work by Matthew PhilipBosnia Agile
Over the last four years, the world has experienced an unprecedented shift to remote and hybrid work environments. This poses questions for those interested in high-performing teams, because physical distance from our teammates has created challenges to fostering and increasing psychological safety.
This talk presents original research on and explores the relationship of remote environments and psychological safety. Participants will learn about factors that impact safety in a remote environment and ways to promote safety in remote and hybrid teams, as well as implications for leadership, teamwork and generative work across all environments, in-person, hybrid and remote.
Behavioral Econ 101 for Product Design - Action Design DC 12 August 2014Stephen Wendel
Stephen Wendel's & Zarak Khan's presentation at Action Design DC on 12 August 2014, giving an introduction to behavioral economics and how it can be applied to product design.
Supply Chain Accountability Ladder | Taking the next step: Implementing a con...browzcompliance
Ever wish you could just snap your fingers and solve the issue of supplier and contractor management?
Many people see the need for a contractor evaluation program, but face very real challenges in getting one up and running. Lack of time and resources, insufficient stakeholder support, or perhaps fear of failure can put plans on pause.
Additionally, it’s easy for an organization to fall into the trap of a false sense of security when there are no problems. But the reality is that no organization is immune from problems and employing organizations will be held accountable for who they hire - including third-party contractors and suppliers.
You can decide to do nothing and hope for the best, or you can be proactive. Where is your company? Where are you? And how do you take the next step?
This presentation details the Supply Chain Accountability Ladder to help you evaluate where you are with contractor safety, choose where you want to be, and the steps needed to improve.
The Science Behind Resistance to Change: What the Research Says & How it Can...KaiNexus
Presented by Mark Jaben, MD
In this webinar, you will learn:
How people form opinions about the validity of continuous improvement
Then neuroscience behind why it's so hard to change minds
Why simply getting "buy-in" doesn't always work
What you need to do to sway opinions, increase engagement, and spread improvement
Guerrilla (or Agile) Evaluation for LearningJulie Dirksen
Workplace Learning & Development professionals have a problem -- too often they don't get enough (or any) feedback on the efficacy of their designs. What can we do to fix that?
Leading your company into Unit-Testing State of MindTypemock
Get tips for implementing unit testing in your company. In this unit testing tutorial, which is presented by Roy Osherove and Gil Zilberfeld, Typemock will show how you can become a change agent and lead the implementation of unit testing, in your company. See http://www.typemock.com/general-unit-testing-page/webinar-how-to-implement-unit-testing-in-your-company-and-te.html
The kickstarter to measuring what matters Evanta CISO 2017Jack Nichelson
Does counting the number of intrusions a firewall blocked in a month really justify the capital spend on security projects? What kind of operational data demonstrates cybersecurity leaders’ long-term budgetary needs for their programs and at the same time shows the progress they’ve made over the years? Learn how a duo of cybersecurity professionals used thought leadership and a goals-based approach to build the case for past capital and future spend — a system that won them both dollars and trust with peers and their boards.
The Science of Attention and Engagement for LearningJulie Dirksen
A number of myths persist about people’s allegedly ever-shortening attention spans—but what does the science say? Neuroscience, behavioral economics, and consumer psychology all offer insights into how we manage and allocate attention.
Be Proactive – Focus on what you can influence
Begin with the end in mind – Define practical outcomes
Create a Problem Statement – A goal without a plan is just a wish
Put first thing first – Plan weekly, act daily
Chart Performance & Adjust – Shine a light on the problem
Feedback has been coined as a buzzword. It is undeserved: asking for help and actually listening to the resulting opinions is uncomfortable but very useful.
Psychological Safety and Remote Work by Matthew PhilipBosnia Agile
Over the last four years, the world has experienced an unprecedented shift to remote and hybrid work environments. This poses questions for those interested in high-performing teams, because physical distance from our teammates has created challenges to fostering and increasing psychological safety.
This talk presents original research on and explores the relationship of remote environments and psychological safety. Participants will learn about factors that impact safety in a remote environment and ways to promote safety in remote and hybrid teams, as well as implications for leadership, teamwork and generative work across all environments, in-person, hybrid and remote.
How to become a Security Behavior Alchemist – Global CISO Forum 2019 – Perry ...EC-Council
Behold the powers of behavioral alchemy! Are you ready to unleash 4 "Trojan Horses for the Mind" that will change the way you communicate forever? How about a magic wand that will help manifest secure behaviors and shape culture? Attend this session and harness the power.
The role of Psychological Safety & Mission Critical Behaviours for organizati...Kye Andersson
A presentation held together with AI Sweden. Focusing on the importance of psychological safety, clear goals and mission critical behaviours to build functioning organizations where individuals can come to their full potential.
Stephanie Cooper - Genuine Curiosity - Conversations for ChangeAgileNZ Conference
People often ask for the golden phrase, the silver bullet they can use to convince their teams, managers or executives to ‘go Agile’. While it would certainly help to talk about outcomes and benefits over practices and methods, it can sometimes be your own mindset that is holding back your ability to influence change.
In this session, Steph looks at mindsets (the values and assumptions you make) and explore how a lack of genuine curiosity can provoke defensive behaviours in others and stop organisations from resolving the issues that really matter, but are challenging to address.
She’ll use the setting of a small conversation to explore and better understand these ideas. While organisational change is big, the momentum for change can often be won or lost in small conversations. Becoming better in small conversations will help you grow your role in influencing organisational change. When you approach conversations with genuine curiosity about the other person’s point of view, you will not only have a more productive conversation, but build the trust needed for the work ahead.
These ideas and techniques are popular as they are accessible and relatively easy to adopt.
Keeping people practically safe is vital but it is people’s wellbeing
and attitude to risk that poses a threat to the organisation’s
performance as you return to the workplace. This simple guide is to help managers promote a confident return to the workplace. And, if you have already started that transition, then these ideas will help you generate greater commitment for individual
performance and contribution.
10 tips how to make your Scrum fail - or succeed if you want by Igor ParacBosnia Agile
Scrum fails quite often. Sometimes it seems like people deliberately avoid to use it properly.
Let's investigate 10 common reasons why this happens. Let's see how teams fall in the trap by misusing or forgetting core agile principles. Also, let's talk about how to recognize, prevent and avoid common pitfalls when implementing Scrum in Agile environment.
This is an article from Intertek Consulting and Training Consultant Jonnie Martin on his take on Safety Coaching and how it can support a positive safety culture. Jonnie has completed many coaching projects in High Hazard industries during his time with Intertek and shares some of experience in this article.
Similar to Thinking the unthinkable with Modern Agile (20)
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
The key differences between the MDR and IVDR in the EUAllensmith572606
In the European Union (EU), two significant regulations have been introduced to enhance the safety and effectiveness of medical devices – the In Vitro Diagnostic Regulation (IVDR) and the Medical Device Regulation (MDR).
https://mavenprofserv.com/comparison-and-highlighting-of-the-key-differences-between-the-mdr-and-ivdr-in-the-eu/
4. Make People Awesome
Steve Jobs used to ask his colleagues, “What
incredible benefits can we give to the customer?
Where can we take the customer?"
In modern agile we ask how we can make people in
our ecosystem awesome. This includes the people
who use, make, buy, sell or fund our products or
services. We learn their context and pain points,
what holds them back and what they aspire to
achieve. How can we make them awesome?
5. Deliver Value Continuously
Anything that isn’t delivered isn’t helping anyone
become more awesome or safe. In modern
agile we ask ourselves, “How could valuable
work be delivered faster?” Delivering value
continuously requires us to divide larger
amounts of value into smaller pieces that may
be delivered safely now rather than later.
6. Experiment & Learn Rapidly
You can’t make people awesome or make
safety a prerequisite if you aren’t learning. We
learn rapidly by experimenting frequently.
We make our experiments “safe to fail” so we
are not afraid to conduct more experiments.
When we get stuck or aren’t learning enough,
we take it as a sign that we need to learn
more by running more experiments.
7. Make Safety a Prerequisite
Safety is both a basic human need and a
key to unlocking high performance. We
actively make safety a prerequisite by
establishing safety before engaging in
any hazardous work.
We protect people’s time, information,
reputation, money, health and
relationships. And we endeavor to make
our collaborations, products and
services resilient and safe.
8. It’s all lean anyway!
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e
c
t
4
P
e
o
p
l
e
Flow
LEAN
10. Safety
The state of being safe; freedom from the occurrence or risk
of injury, danger, or loss.
The quality of averting or not causing injury, danger, or loss.
12. Types of safety
Safety 1 : Avoiding that things go wrong
● Causality Credo
● Ignores what goes right
● Assumes systems are decomposable
● Assumes function is bimodal
13. Types of safety
Safety 2 :
● Systems cannot be casually decomposed
● Performance is flexible and variable
● Outcomes emerge from performance variability
● Variabilities add supra-linnearly
18. Psychological Safety
Individuals’ perception of the consequences of taking interpersonal risks
A belief one will not be punished or humiliated for speaking up with ideas,
questions, concerns or mistakes
People do not fully contribute unless psychological safety in the group is created and maintained. When
they don’t contribute, the power of cognitive diversity is left unrealised.
19. In psychological safety
People feel they can:
● Be themselves
● Take risks
● Make mistakes
● Raise problems
● Ask questions
● Disagree
21. Is it safe...
To be expected to be a team player… but evaluated on individual performance?
To have no say on the hiring of new team members?
To work on a story alone?
The have the same retro items appear again and again?
To do a fraught process manually?
To have to “guess” at the results of others’ changes?
22. Mistakes
● Happen
● Frequently
● Are not culpable
● Should never have irreversible consequences
Any situation that leaves a person only less than one safeguard away from an
incident is an unsafe situation.
What can you think to safeguard in your everyday work?
24. Safety in meetings
For safer meetings
● Encourage everyone to contribute
● Lend your privilege to ensure they are heard
● Review/Repeat people's points
● Listen
● Avoid dominating or interrupting
● Be caring, curious, non-judgemental
25. Tailboarding
A short, informal dialogue conducted by workers just before doing work that poses
actual or potential safety hazards.
It can take into account specifics of the people gathered to do the work, like:
● Experience: Are the people who will be doing the work experienced enough in how to
do it safely? Have they had enough training or mentoring?
● Pairing: Is the work going to be done in pairs or with enough people to ensure that it is
done safely?
● Defenses: What are specific defenses for the work? How will workers protect
themselves and those who rely on their work?
● Contingency: What could go wrong and what will be done if it does go wrong?
27. Blameless post-mortems retrospectives
Replace blame with curiosity
It’s about creating a culture of blamelessness and a work environment in
which incidents are opportunities—allowing you to examine and improve
your processes and reliability.
“Regardless of what we discover, we understand and truly
believe that everyone did the best job they could, given what
they knew at the time, their skills and abilities, the resources
available, and the situation at hand.”
28. RetroIntrospect on demand
Don’t wait until the memory has faded
Eyewitness reports are the most notoriously unreliable elements in incidents
The time to handle something surprising, good or bad, is as it happens
The time go gather all the eyes and smarts around a wicked problem is before you
try to solve it
This allows to optimise for the one thing worth optimising for: learning.
29. Some generative questions
What are people most dependent on to do their job successfully?
Do you have the confidence to say you do not have the tools and resources to do
something?
Has anyone explained what tools and resources are available?
Can you explain the method of this task and how you learned it?
What can you tell someone who is about to do this task for the first time?
Have you been set up for success?
30. Some (more) generative questions
Is there anything in your environment we can change that would help?
If you had $50 000 (for example), how would you invest them to make this a better
place to work?
What are the worst possible conditions to perform this task? When has that
happened?
What frustrates you about this work area?
What makes your job easy? What makes your job hard? Tell me about a situation
when your work was difficult.
31. Some (final) generative questions
Where are the bottlenecks?
What disrupts people and processes?
What do people have to ‘tolerate’ around here?
When and where do you have to be extra vigilant?
How has the work environment changed here, and how has it impacted your work
Where is the next incident going to happen?
32. What?, So What?, Now What?
A debrief with Christian Weinert
Based on the ladder of inference
33. What?, So What?, Now What?
A debrief with Christian Weinert
● WHAT? What happened? What did you notice
What facts or observations stood out?
34. What?, So What?, Now What?
A debrief with Christian Weinert (@robotroxx)
● SO WHAT? Why is that important in the context of your
organisation?
● So What Hypotheses can you make, what conclusions are
emerging