The document summarizes trends in public relations and how the field is being impacted by changes in the media landscape. Key points include:
1. Online reputation management will continue to be important as issues can spread virally on social media. Proactive monitoring of platforms is important.
2. Media releases are declining in use as practitioners need to embrace new ways of communicating via social media, video, and building relationships with influencers and journalists.
3. Storytelling and developing an overall narrative about an organization will be an important way for organizations to differentiate themselves and further connect with audiences across media.
4. The rise of influencers means they will become a permanent fixture in communication strategies, allowing organizations to reach