This document outlines the seven Cs of effective business communication: Completeness, Conciseness, Consideration, Concreteness, Clarity, Courtesy, and Correctness. Each C is defined with examples provided. Completeness means providing all relevant information to answer questions. Conciseness eliminates unnecessary words and repetition. Consideration focuses on the reader through word choice and framing benefits to them. Concreteness uses specific facts, active verbs, and vivid language. Clarity chooses precise familiar words and constructs effective sentences and paragraphs. Courtesy is tactful, thoughtful, and appreciative. Correctness ensures accurate language, facts, and mechanics.
Communication is the act of conveying meanings from one entity or group to another through the use of mutually understood signs, symbols, and semiotic rules. The main steps inherent to all communication are: The formation of communicative motivation or reason. Message composition. Message encoding.
Communication is the act of conveying meanings from one entity or group to another through the use of mutually understood signs, symbols, and semiotic rules. The main steps inherent to all communication are: The formation of communicative motivation or reason. Message composition. Message encoding.
How To Have a Point Of View and Develop a Persuasive Line of ArgumentKevin Duncan
To be effective in business, you need a clear point of view, and a clear line of argument that ensures that people agree with you. This highly popular training scheme and talk uses material from Kevin's books -The Diagrams Book and The Ideas Book - to explain how.
Interview Skills/Preparation talks about how you can be more prepared for your next interview.
For more information about how we can help you apply for and prepare for interviews please call: 0121 707 0550 or e-mail: info@apprenticeshiprecruitment.co.uk
Top 10 tips of job interview questions and answersshimelesBekele2
Most Common Interview Questions and Answers
Before you get started with a coach or program like Big Interview, this free resource page is designed to get you up and running with the basics for acing your next interview (in ten easy lessons on the most common interview questions). if you are looking a job please visit us at www.etijobs.com
Measuring outsourced services for your successConformato
Райан Гибсон - опытный заказчик и знает, как аутсорсить разработку и маркетинг в разные локации мира.
14 апреля на Conformato Conference 2015 он представил доклад о том, какими качествами должен обладать подрядчик, как стоит построить коммуникацию. Также поделился советами о том, как можно настроить взаимодействие на разных этапах проекта.
Прошло только 4 доклада из 15. Регистрация открыта по 1 мая. БЕСПЛАТНО
=http://goo.gl/WfSJzU=
reading and writing skills are the most skills needed by an health care provider at all times! it helps students, lecturers and even technical trainers and religious leaders in a big way
How To Have a Point Of View and Develop a Persuasive Line of ArgumentKevin Duncan
To be effective in business, you need a clear point of view, and a clear line of argument that ensures that people agree with you. This highly popular training scheme and talk uses material from Kevin's books -The Diagrams Book and The Ideas Book - to explain how.
Interview Skills/Preparation talks about how you can be more prepared for your next interview.
For more information about how we can help you apply for and prepare for interviews please call: 0121 707 0550 or e-mail: info@apprenticeshiprecruitment.co.uk
Top 10 tips of job interview questions and answersshimelesBekele2
Most Common Interview Questions and Answers
Before you get started with a coach or program like Big Interview, this free resource page is designed to get you up and running with the basics for acing your next interview (in ten easy lessons on the most common interview questions). if you are looking a job please visit us at www.etijobs.com
Measuring outsourced services for your successConformato
Райан Гибсон - опытный заказчик и знает, как аутсорсить разработку и маркетинг в разные локации мира.
14 апреля на Conformato Conference 2015 он представил доклад о том, какими качествами должен обладать подрядчик, как стоит построить коммуникацию. Также поделился советами о том, как можно настроить взаимодействие на разных этапах проекта.
Прошло только 4 доклада из 15. Регистрация открыта по 1 мая. БЕСПЛАТНО
=http://goo.gl/WfSJzU=
reading and writing skills are the most skills needed by an health care provider at all times! it helps students, lecturers and even technical trainers and religious leaders in a big way
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
This is a presentation by Dada Robert in a Your Skill Boost masterclass organised by the Excellence Foundation for South Sudan (EFSS) on Saturday, the 25th and Sunday, the 26th of May 2024.
He discussed the concept of quality improvement, emphasizing its applicability to various aspects of life, including personal, project, and program improvements. He defined quality as doing the right thing at the right time in the right way to achieve the best possible results and discussed the concept of the "gap" between what we know and what we do, and how this gap represents the areas we need to improve. He explained the scientific approach to quality improvement, which involves systematic performance analysis, testing and learning, and implementing change ideas. He also highlighted the importance of client focus and a team approach to quality improvement.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Ethnobotany and Ethnopharmacology:
Ethnobotany in herbal drug evaluation,
Impact of Ethnobotany in traditional medicine,
New development in herbals,
Bio-prospecting tools for drug discovery,
Role of Ethnopharmacology in drug evaluation,
Reverse Pharmacology.
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
3. COMPLETENESS
• Provide all necessary information
• Answer all the Ws clearly
• Who, what, when, where, why
• Answer all questions asked
• Give something extra, when desirable.
4. EXAMPLES OF COMPLETENESS
• How come my request for an interview letter did not
receive a response?
• When was the letter sent? Who sent it? To whom it
was sent too?
• In return, please send me the departures in
Singapore to Hong Kong on the 8th
• Give something extra like the day, time etc…
5. CONCISENESS
• Eliminate wordy expressions
• Use single words in place of phrases
• Include relevant material only
• Avoid unnecessary information repetition
• Repetition of same word or idea creates dullness
6. EXAMPLES OF CONCISENSS
• We hereby wish to let you know that our company is
pleased with the confidence you have reposed in us
• We appreciate your confidence
• Allow me to say how helpful your response was
• Your last response was helpful
• In due course
• Soon
7. CONSIDERATION
• Focus on YOU instead if I and WE
• Using YOU does help project YOU ATTITUDE but
overuse can lead to a negative reaction
• Show benefit or interest
• Readers may react positively when benefits are
shown to them
• Emphasize positive, pleasant facts
• Readers’ reaction also depends on the choice of
words so use positive words
8. EXAMPLES OF CONIDERATION
• WE ATTITUDE
• I am delighted to announce that we will be extending
our hours to make shopping more convenient
• YOU ATTITUDE
• You will be able to shop evening with the extended
hour.
9. CONCRETENESS
• Use specific facts and figures
• Be precise and concrete in both written and oral
business communication
• Put action in your verbs
• Verbs propel thoughts; they move ideas in place
of slower-moving nouns
• Choose vivid, image building words
• Use active voice to put the verb up front.
10. EXAMPLES OF CONCRETENESS
• Students GMAT scores are higher
• In 2010, the GAT score percentage averaged 65%;
by 2011 it had risen to 70%
• ACTION VERBS
• The professor will give consideration to the report
• The professor will consider the report
• The proposal has requirements for….
• The proposal requires….
11. CLARITY
• Choose precise, concrete and familiar words
• When in doubt, use more familiar words;
audiences will understand them better
• Construct effective sentences and paragraphs
• Try for an average sentence length of between 17
and 20 words
• Insert no more than one main idea into a sentence
12. EXAMPLE OF CLARITY
• After our perusal of pertinent data, the
conclusion is that a lucrative market
exists for the subject property
• The data we studied show that your
property is profitable and in high demand
13. COURTESY
• Be tactful, thoughtful and appreciative
• Stupid letter; I can’t understand a word in it
• It’s my understanding that….
• Use expressions that show respect
• Avoid expressions with YOU or YOUR
• Choose nondiscriminatory expressions
• Give the impression that you are interested in
business
14. EXAMPLES OF COURTESY
• Clearly, you did not read my latest email
• Sometimes my wording is not precise; let me try
again
• Stupid letter; I can’t understand any of it
• It’s my understanding that….
15. CORRECTNESS
• Use the right level of language
• Informal writing is more characteristic of business
writing
• Check accuracy of figures, facts and words
• It acts as a comment on the validity of the material
• Maintain acceptable writing mechanics
