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ciltinternational.org1 Covid-19 Best Practice Response
The importance of human capital in Covid-19 Recovery
The value of skills retention, reskilling and investment in people
Webinar 8 – CILT International COVID 19 series - 29th July 2020
A Warm Welcome to all our delegates
ciltinternational.org2 Covid-19 Best Practice Response
Welcome to our education and skills focused webinar
Some helpful things to remember during today’s webinar
• Only the panellists will be visible to you and everyone else will be muted
• To ask a question, use the Q and A function
• For any other help/comments use the CHAT function
• If anyone is experiencing difficulties during the webinar , use CHAT to contact Jasper Cook or
email jasper.cook@ciltinternational.org
• Note that the webinar is being recorded
• For those that are viewing on livestream through Facebook, you can also email your
questions by using pd@ciltinternational.org
For any follow up after the event you can get in touch with us – just email
jon.harris@ciltinternational.org
ciltinternational.org3 Covid-19 Best Practice Response
Welcome to our panellists
Three different perspectives from around the world - short presentations from:
• Mohamad B. Jamil, Partner - MEIRC Training and Consultancy, Dubai
• Larry Tweed, Market Systems Advisor, USAID Competitiveness, Trade,
and Jobs in Central Asia, Almaty, Kazakhstan
• Dr Namali Sirisoma, Dean, Faculty of Management, Social Sciences and
Humanities, General Sir John Kotelawala Defence University, Sri Lanka
And we'll be joined for the questions and answers session by
• Jan Steenberg, Chair of International Education Standards Committee and
Hon. Secretary and Trustee, CILT International
• Tania Barker, Director of Professional Standards and Education,
CILT UK
ciltinternational.org4 Covid-19 Best Practice Response
Firstly some global insights from CILT…
ciltinternational.org5 Covid-19 Best Practice Response
Response coverage from our global training family
Countries with training providers that replied to our first Covid-19 ‘predicted impact’ survey
Over 65% of our
partners came back to
use with comprehensive
comments and customer
insight.
We received 49 detailed
feedback surveys
covering 28 countries
ciltinternational.org6 Covid-19 Best Practice Response
Response coverage from our global training family Bahrain
Botswana
Cameroon
Egypt
Ghana
India
Indonesia
Iraq
Kenya
Nigeria
Oman
Pakistan
Saudi Arabia
South Africa
Sri Lanka
Togo
UAE
Uganda
Zambia
Zimbabwe
Just under 45% of our
partners came back to
us with comprehensive
comments and
customer insight.
We received 41 detailed
feedback surveys
covering 20 countries
Countries with training providers that replied to our
second detailed Covid-19 ‘forward look’ survey
ciltinternational.org7 Covid-19 Best Practice Response
Understanding COVID-19 impacts
53.4%
44.8%
56.9%
56.9%
22.4%
8.6%
Suspension of all classes and learning activity
Reading and studying at home with books and papers
Online resources
Online (eg Skype, Zoom etc) tutorials and webinars
Phone calls to individual students
No change to normal education practices in the country
0% 10% 20% 30% 40% 50% 60%
With the impact of the coronavirus (COVID -19) what are
your immediate/short-term plans?
Series1
ciltinternational.org8 Covid-19 Best Practice Response
Moving to virtual learning formats
78.2%
52.7%
72.7%
67.3%
72.7%
34.5%
30.9%
Provision of materials to help you create on line modules
Selected conversion of core units to online format
Access to pre-recorded webinars and events that you can use
Tutorial online about how to get the most from the UK Knowledge Centre
Expert webinars/online lectures to support your students
Business resilience webinar to support training providers
One to one call with your organisation to discuss options
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
If you have to operate as a virtual learning centre, what type of support
would be helpful to you?
Series1
ciltinternational.org9 Covid-19 Best Practice Response
Flexible assessment approaches
ciltinternational.org10 Covid-19 Best Practice Response
Training Delivery Trends before,
during and ‘after’ Covid-19
Pre-Covid-19
Current situation
Future post-
Covid-19
0 5 10 15 20 25 30 35 40
Day release attendance
Weekend attendance
Full time/intensive course attendance
Classroom format attendance
Blended learning - mix of face to face, online and physical
attendance
Mainly online - live webinar, online classes
Mainly online - recorded classes, webinars etc
Group/class tuition - face to face
Group/class tuition - online
Mentoring - face to face
Mentoring - online
All delivered online
How training delivery has adapted and will change in the future
ciltinternational.org11 Covid-19 Best Practice Response
For more information on our insight work…
…please email jon.harris@ciltinternational.org
ciltinternational.org12 Covid-19 Best Practice Response
Panel Q and A Session
• Mohamad B. Jamil, Partner - MEIRC Training and Consultancy, Dubai
• Larry Tweed, Market Systems Advisor, USAID Competitiveness, Trade,
and Jobs in Central Asia, Almaty, Kazakhstan
• Dr Namali Sirisoma, Dean, Faculty of Management, Social Sciences
and Humanities, General Sir John Kotelawala Defence University,
Sri Lanka
• Jan Steenberg, Chair of International Education Standards Committee
and Hon. Secretary and Trustee, CILT International
• Tania Barker, Director of Professional Standards and Education,
CILT UK
ciltinternational.org13 Covid-19 Best Practice Response
And some closing comments
• Thank you for attending today
• The importance of continued investment in developing,
learning. skilling and enabling knowledge transfer
• There are key challenges that lies ahead for human
capital investment
• Resilience, recovery, reform, reshaping of the training
and development sector
• Building capability from within is vital and holding onto
key skills is critical
• To build capacity we have to keep talking
ciltinternational.org14 Covid-19 Best Practice Response
The importance of human capital in Covid-19 Recovery
The value of skills retention, reskilling and investment in people
Webinar 8 – CILT International COVID 19 series - 29th July 2020
Thank you for joining us today

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The Value of Skills Retention, Re-skilling and Investment in People

  • 1. ciltinternational.org1 Covid-19 Best Practice Response The importance of human capital in Covid-19 Recovery The value of skills retention, reskilling and investment in people Webinar 8 – CILT International COVID 19 series - 29th July 2020 A Warm Welcome to all our delegates
  • 2. ciltinternational.org2 Covid-19 Best Practice Response Welcome to our education and skills focused webinar Some helpful things to remember during today’s webinar • Only the panellists will be visible to you and everyone else will be muted • To ask a question, use the Q and A function • For any other help/comments use the CHAT function • If anyone is experiencing difficulties during the webinar , use CHAT to contact Jasper Cook or email jasper.cook@ciltinternational.org • Note that the webinar is being recorded • For those that are viewing on livestream through Facebook, you can also email your questions by using pd@ciltinternational.org For any follow up after the event you can get in touch with us – just email jon.harris@ciltinternational.org
  • 3. ciltinternational.org3 Covid-19 Best Practice Response Welcome to our panellists Three different perspectives from around the world - short presentations from: • Mohamad B. Jamil, Partner - MEIRC Training and Consultancy, Dubai • Larry Tweed, Market Systems Advisor, USAID Competitiveness, Trade, and Jobs in Central Asia, Almaty, Kazakhstan • Dr Namali Sirisoma, Dean, Faculty of Management, Social Sciences and Humanities, General Sir John Kotelawala Defence University, Sri Lanka And we'll be joined for the questions and answers session by • Jan Steenberg, Chair of International Education Standards Committee and Hon. Secretary and Trustee, CILT International • Tania Barker, Director of Professional Standards and Education, CILT UK
  • 4. ciltinternational.org4 Covid-19 Best Practice Response Firstly some global insights from CILT…
  • 5. ciltinternational.org5 Covid-19 Best Practice Response Response coverage from our global training family Countries with training providers that replied to our first Covid-19 ‘predicted impact’ survey Over 65% of our partners came back to use with comprehensive comments and customer insight. We received 49 detailed feedback surveys covering 28 countries
  • 6. ciltinternational.org6 Covid-19 Best Practice Response Response coverage from our global training family Bahrain Botswana Cameroon Egypt Ghana India Indonesia Iraq Kenya Nigeria Oman Pakistan Saudi Arabia South Africa Sri Lanka Togo UAE Uganda Zambia Zimbabwe Just under 45% of our partners came back to us with comprehensive comments and customer insight. We received 41 detailed feedback surveys covering 20 countries Countries with training providers that replied to our second detailed Covid-19 ‘forward look’ survey
  • 7. ciltinternational.org7 Covid-19 Best Practice Response Understanding COVID-19 impacts 53.4% 44.8% 56.9% 56.9% 22.4% 8.6% Suspension of all classes and learning activity Reading and studying at home with books and papers Online resources Online (eg Skype, Zoom etc) tutorials and webinars Phone calls to individual students No change to normal education practices in the country 0% 10% 20% 30% 40% 50% 60% With the impact of the coronavirus (COVID -19) what are your immediate/short-term plans? Series1
  • 8. ciltinternational.org8 Covid-19 Best Practice Response Moving to virtual learning formats 78.2% 52.7% 72.7% 67.3% 72.7% 34.5% 30.9% Provision of materials to help you create on line modules Selected conversion of core units to online format Access to pre-recorded webinars and events that you can use Tutorial online about how to get the most from the UK Knowledge Centre Expert webinars/online lectures to support your students Business resilience webinar to support training providers One to one call with your organisation to discuss options 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% If you have to operate as a virtual learning centre, what type of support would be helpful to you? Series1
  • 9. ciltinternational.org9 Covid-19 Best Practice Response Flexible assessment approaches
  • 10. ciltinternational.org10 Covid-19 Best Practice Response Training Delivery Trends before, during and ‘after’ Covid-19 Pre-Covid-19 Current situation Future post- Covid-19 0 5 10 15 20 25 30 35 40 Day release attendance Weekend attendance Full time/intensive course attendance Classroom format attendance Blended learning - mix of face to face, online and physical attendance Mainly online - live webinar, online classes Mainly online - recorded classes, webinars etc Group/class tuition - face to face Group/class tuition - online Mentoring - face to face Mentoring - online All delivered online How training delivery has adapted and will change in the future
  • 11. ciltinternational.org11 Covid-19 Best Practice Response For more information on our insight work… …please email jon.harris@ciltinternational.org
  • 12. ciltinternational.org12 Covid-19 Best Practice Response Panel Q and A Session • Mohamad B. Jamil, Partner - MEIRC Training and Consultancy, Dubai • Larry Tweed, Market Systems Advisor, USAID Competitiveness, Trade, and Jobs in Central Asia, Almaty, Kazakhstan • Dr Namali Sirisoma, Dean, Faculty of Management, Social Sciences and Humanities, General Sir John Kotelawala Defence University, Sri Lanka • Jan Steenberg, Chair of International Education Standards Committee and Hon. Secretary and Trustee, CILT International • Tania Barker, Director of Professional Standards and Education, CILT UK
  • 13. ciltinternational.org13 Covid-19 Best Practice Response And some closing comments • Thank you for attending today • The importance of continued investment in developing, learning. skilling and enabling knowledge transfer • There are key challenges that lies ahead for human capital investment • Resilience, recovery, reform, reshaping of the training and development sector • Building capability from within is vital and holding onto key skills is critical • To build capacity we have to keep talking
  • 14. ciltinternational.org14 Covid-19 Best Practice Response The importance of human capital in Covid-19 Recovery The value of skills retention, reskilling and investment in people Webinar 8 – CILT International COVID 19 series - 29th July 2020 Thank you for joining us today