The document discusses the use of ethnography in public relations research. It notes that ethnography and participant observation methods can provide alternative perspectives to understand public relations practitioners and how PR operates in different contexts. It identifies a spectrum of observation approaches from complete participation to complete observation. While ethnography provides benefits like contextualizing practices, there are also limitations such as ethical considerations and the role of the researcher. Overall, the document argues that ethnography is a way to investigate questions not addressed by traditional PR theory.