Transforming the User Experience

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Join Hobsons University presenter, Mick Martinez, as he discusses how VIP Pages can be used to deliver a valuable user experience.

Education

Get insight into the reasons why students do not persist and the steps you can take to develop “staying power” within your own programs. Dive deep into proven retention strategies, including new leading-edge technologies, inventive enrollment services, and summer grant programs that supplement financial aid awards for students who have unforeseen financial problems. See how Hobsons’ Student Success module, including virtual orientation, advising, and faculty/student early-warning systems along with parental communications and student surveys, also contribute to increased retention. Leave with basic strategies your school can implement today to begin increasing retention rates in 2012.

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We upgrade our mobile devices regularly. Now consider how you would upgrade your existing CRM communication plan.Learn how Johns Hopkins Advanced Academic Programs (JHUAAP) worked with Hobsons consultants to enhance their existing pre-applicant email communication plan. Using a combination of tried and true institutional themes, Hobsons graduate recruitment research, and mobile friendly design, JHUAAP was able to deliver a better response.

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SUNY Broome is one of 64 campuses in the State University of New York System and a new member of Achieving the Dream. “Joining Achieving the Dream was important for us,” said Heather Darrow, Staff Associate for Student Retention. “We are striving to become a college that is proactive and not reactive. I think that’s why we joined when we did - and why we invested in Starfish. Both investments demonstrate our administration’s commitment to student success.” SUNY Broome focused on early alert flags and Kudos in their initial implementation, and now they are eager to do more. They are training faculty, building automated workflows around flags, and developing ways to encourage participation both within the faculty and for those in non-academic roles. This Webinar will focus on advice and “lessons learned” in the early stages of implementing the Starfish platform at a community college. As Heather Darrow said, “In the beginning it seemed very abstract – I know it can be hard to conceptualize how Starfish will work. But I figured it out, and others can too. I look forward to helping other schools!” Speakers: Heather Darrow, Staff Associate for Student Retention Michelle Beatty, Online Student Advisor

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