Artificial Intelligence vs the Sales Rep is the new debate that’s heating up on social networks today. Is artificial intelligence going to replace the role of the sales development representative and all that it entails? Are buyers really looking to interact with systems, rather than people? Will an AI ever be able to master complex human interactions such as business transactions? At what point in the buyer’s journey is a salesperson absolutely necessary? AI is all the hype these days, with some believing it can do everything better than humans -- even selling. At the same time, trends show that every decently sized sales organization is betting on sales development representatives to fill their pipeline with hot leads. In a recent survey created in collaboration with AA-ISP, Tenbound and Vengreso, InsideSales.com asked sales leaders whether AI will replace sales development reps-- and an overwhelming majority of 78% said “NO.” What’s your opinion? Will AI end up replacing some sales development roles, or will it enable and support them, changing the way they do their day-to-day interaction? Join the discussion to learn: > How is AI being used in Sales > What are the sales and marketing trends in AI for 2019 > Sneak preview of the 2019 State of AI Research

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3. What Sales Leaders Need to
Know About the Coming AI
Revolution

4. What is Artificial
Intelligence?

5. “AI is using a machine to understand past
behavior in order to first predict, then potentially
alter future behavior to produce more optimal
outcomes.”
“The science of making machines smart”
Dave Elkington
CEO of InsideSales.com
Demis Hassabis
CEO of DeepMind

6. Will AI replace the
Sales Rep or Sales
Development Rep?

7. 78.5% believe AI won’t replace sales reps
any time soon

8. What sales role will
AI impact the most?

9. Inside Sales (58.5%), sales operations
(58.4%), and sales development (56.5%) will
be most impacted by AI

10. What sales rep tasks
will be impacted the
most by AI?

11. Companies see forecasting (51.1%),
research (48.9%), and prospecting (43.2%) to
be the most impacted tasks for sales reps

12. What sales manager
tasks will be
impacted the most by
AI?

13. Companies expect forecasting (59.6%),
pipeline management (47.9%), and pipeline
creation (45.6%) to be the most impacted
tasks for front-line sales managers

14. What percentage of
companies are using
AI?

15. 70.6% of companies report using AI

16. What percentage of
companies are using
AI for sales?

17. 30.6% of companies are using AI for
sales
*Note 44.1% of
companies plan to use
AI in the next year for
sales

18. Sales (51.6%) and marketing (44.4%)
departments will benefit the most from AI

19. What is the biggest
obstacle for using
AI?

20. Over 25% of companies cite “I don’t
understand it” as biggest obstacle to using AI

21. Where in the sales
process do
companies use AI
the most?

22. Scoring 43.6%, contacting 33.1%, and social
selling 31.3% are the highest adopted sales
and marketing use cases for AI

23. What Sales Leaders Need to
Know About the Coming AI
Revolutionhttp://bit.ly/stateofai

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