The document presents a framework that categorizes corporate social responsibility (CSR) initiatives as corrective, compensating, or cultivating. It finds that corrective and compensating actions that address a brand's negative impacts on society and the environment lead to increased sales, while cultivating actions focused on philanthropy decrease sales. Consumers view brands that take responsibility for their own harms as more sincere. The implications are that brands should focus CSR on reducing their negative effects before engaging in unrelated philanthropy.
Insight And Overview Of Social MarketingStephen Dann
This document provides an overview of social marketing, including its evolving definitions, focus on behavior change, and relationship to commercial marketing. It discusses current issues like where social marketing activities should be focused and the different methods that may be appropriate for different situations. It also offers practical perspectives for governments on using social marketing, noting its limitations and importance of balancing it with potential social and political consequences.
This document discusses the intersection of cause marketing and corporate social responsibility (CSR). It explains that cause marketing involves partnerships between for-profit companies and nonprofits that increase sales and visibility for a cause. CSR involves managing a company's social and environmental impacts. The document argues that leading companies implement CSR platforms that their brands then develop programs around, ensuring focus on issues where the company can make a large impact. This allows companies to commercially drive sales through commitments aligned with their strategic direction and purpose.
A profitable shared value strategy focuses on creating business value while also benefiting society. The document provides guiding principles for developing a shared value strategy, including: (1) ensuring the strategy is profitable rather than philanthropic; (2) having the strategy fit the company's core purpose and meet customer needs; (3) incorporating sustainability trends; and (4) serving customers to drive brand preference. If implemented correctly using these principles, a shared value strategy can make a company more relevant, reduce risks, and create new value through increased brand loyalty.
This document discusses lifestyle sponsorships and how organizations can respond to breaches of lifestyle rules by sponsored players. It proposes a 4-step process: 1) Assess the breach's impact, 2) Reaffirm the sponsorship's purpose, 3) Use the mismatch caused by the breach to continue the sponsorship, 4) Have the offending player endorse the lifestyle message again. The key assumptions are that lifestyle sponsorships aim to solve social problems, players must follow sponsor rules, and breaches can be addressed through the sponsor's messaging. Effectively addressing a breach frames it as an opportunity to reinforce the sponsorship rather than a loss.
Social change marketing in the age of direct benefit marketing – where to fro...Stephen Dann
Social change marketing in the age of direct benefit marketing – where to from here?
A paper exploring the impact of the changes to the social marketing discipline as a result of the AMA (2004) marketing definition shifting significantly away from the previous frameworks established by the AMA (1985) definition.
Reference: Dann, S (2005) "Social change marketing in the age of direct benefit marketing – where to from here?" Social Change in the 21st Century, QUT Carseldine 28 October 2005.
Available:
The document presents a framework that categorizes corporate social responsibility (CSR) initiatives as corrective, compensating, or cultivating. It finds that corrective and compensating actions that address a brand's negative impacts on society and the environment lead to increased sales, while cultivating actions focused on philanthropy decrease sales. Consumers view brands that take responsibility for their own harms as more sincere. The implications are that brands should focus CSR on reducing their negative effects before engaging in unrelated philanthropy.
Insight And Overview Of Social MarketingStephen Dann
This document provides an overview of social marketing, including its evolving definitions, focus on behavior change, and relationship to commercial marketing. It discusses current issues like where social marketing activities should be focused and the different methods that may be appropriate for different situations. It also offers practical perspectives for governments on using social marketing, noting its limitations and importance of balancing it with potential social and political consequences.
This document discusses the intersection of cause marketing and corporate social responsibility (CSR). It explains that cause marketing involves partnerships between for-profit companies and nonprofits that increase sales and visibility for a cause. CSR involves managing a company's social and environmental impacts. The document argues that leading companies implement CSR platforms that their brands then develop programs around, ensuring focus on issues where the company can make a large impact. This allows companies to commercially drive sales through commitments aligned with their strategic direction and purpose.
A profitable shared value strategy focuses on creating business value while also benefiting society. The document provides guiding principles for developing a shared value strategy, including: (1) ensuring the strategy is profitable rather than philanthropic; (2) having the strategy fit the company's core purpose and meet customer needs; (3) incorporating sustainability trends; and (4) serving customers to drive brand preference. If implemented correctly using these principles, a shared value strategy can make a company more relevant, reduce risks, and create new value through increased brand loyalty.
This document discusses lifestyle sponsorships and how organizations can respond to breaches of lifestyle rules by sponsored players. It proposes a 4-step process: 1) Assess the breach's impact, 2) Reaffirm the sponsorship's purpose, 3) Use the mismatch caused by the breach to continue the sponsorship, 4) Have the offending player endorse the lifestyle message again. The key assumptions are that lifestyle sponsorships aim to solve social problems, players must follow sponsor rules, and breaches can be addressed through the sponsor's messaging. Effectively addressing a breach frames it as an opportunity to reinforce the sponsorship rather than a loss.
Social change marketing in the age of direct benefit marketing – where to fro...Stephen Dann
Social change marketing in the age of direct benefit marketing – where to from here?
A paper exploring the impact of the changes to the social marketing discipline as a result of the AMA (2004) marketing definition shifting significantly away from the previous frameworks established by the AMA (1985) definition.
Reference: Dann, S (2005) "Social change marketing in the age of direct benefit marketing – where to from here?" Social Change in the 21st Century, QUT Carseldine 28 October 2005.
Available:
The latest academic research analyzes the 4Ps model and its struggle to meet the demands of a social marketing world where interventions are increasing and evolving at a rapid rate.
The research offers a new approach to strategic social marketing with a new model; COM-SM which enables more relationship-based, proactive approach to social marketing.
The document discusses the importance of social responsibility and ethics in marketing. It outlines how companies should take into consideration how their practices impact stakeholders like employees, communities, consumers and the environment. Marketers have a responsibility to ensure marketing decisions are communicated transparently and seen as beneficial rather than disingenuous. Both ethical and unethical marketing strategies are examined.
Public relations, sponsorship, direct marketing and packaging - Basic of adve...Rai University Ahmedabad
This session entails the role and importance of public relations, sponsorship, direct marketing and packaging in advertising. (More info visit: http://www.moocsfoundation.org)
Originally presented by MOOCs Foundation an initiative of Rai University.
MOOCs Foundation is committed to the expansion of higher education through enhanced digital access to online resources and courses by the best of universities worldwide for learning and upgrading skills.
A presentation on Public Relations in Integrated Marketing Communication and Advertising, showcasing various aspects of PR including functions, advantages, disadvantages of PR and case studies to further reinforce the points made in the presentation.
This presentation is given on the 6th of July 2010 at de Haagse Hogeschool to students of International Communication Management.
The topics which are being discussed are Interactive PR & Corporate Reputation Management from the Social Media perspective and my view.
The document outlines the key components of advertising communications, including introducing the topic and defining communication and advertising communications. It then discusses various communication effects like category need, brand awareness, brand attitude, brand purchase intention, and purchase facilitation that advertising aims to achieve. Examples are provided to illustrate each communication effect.
How can companies exploit the potential of public relations and publicitySameer Mathur
Companies can exploit the potential of public relations and publicity by establishing objectives to build awareness of their products, services, or organizations. They should choose impactful messages and public relations vehicles to implement plans that place positive stories in the media and evaluate the results. Public relations programs are used to protect and promote a company's image or individual offerings.
How can companies exploit the potential of public relations and publicity?Sameer Mathur
This document discusses marketing public relations (MPR) and its functions. MPR is a type of public relations that promotes a company's products and image. It aims to build awareness, credibility, and sales through media placements and stories. Some key MPR functions are launching new products, repositioning mature products, and defending products facing public problems. Management must establish objectives for MPR, choose appropriate messages and channels, and carefully implement the plan while evaluating results.
1. Public Relation is an important factor which helps in getting the firm into public’s eyes and promotes them.
2. Its main objective is to create awareness about the company, its goals, products and earning the recognition.
3. There are various Publics who is to be kept in mind while making PR Strategies.
4. Public Relation is very different from
-Marketing
-Publicity
- Advertising
5. There are many roles which are played by PR, and in various management functions
6. With the use of correct strategies and following the appropriate code of ethics, we can achieve the desired goal/objective.
This document discusses various public relations, publicity, and corporate advertising techniques. It begins by explaining guerrilla marketing and how a failed guerrilla marketing campaign by Turner Broadcasting for Aqua Teen Hunger Force backfired. It then provides definitions and discussions of public relations, publicity, corporate advertising, and measuring the effectiveness of PR programs and campaigns. Specific topics covered include determining target audiences, developing PR plans and programs, and using various communication channels and tools.
A presentation that I developed for "mock classes" at Curry College on "Accepted Student Day" and designed to give students (and parents) a sense of how our classes run.
This document outlines the RACE model for organizational communication and problem solving. The RACE model stands for Research, Action, Communication, and Evaluation. It involves researching issues, taking action based on research findings, communicating actions to relevant parties, and evaluating whether the problem was solved. An example is provided of a company researching customer wants through a marketing information system, developing a product to meet those wants, promoting the product through relevant media channels, and evaluating whether sales increased or customer awareness changed. The RACE model provides a framework for organizations to identify, address, and resolve problems in a systematic manner.
This document discusses social marketing and its application to breastfeeding campaigns. It provides an overview of social marketing, including its history and key themes such as focusing on consumers. The 4 P's of marketing - product, price, place, and promotion - are examined in the context of designing effective breastfeeding campaigns. Three case studies are summarized that demonstrate the use of the 4 P's: the National WIC Breastfeeding Promotion Plan, the Loving Support Campaign, and the Be A Star Campaign.
This document discusses new brand management techniques, focusing on measuring relationships between consumers and brands. It describes Millward Brown's Brand Dynamics model, which measures consumer attitudes, opinions, and beliefs about brands over time to observe how marketing activities impact the brand-consumer relationship. Content marketing is also discussed, noting that today consumers generate content and brands communicate directly with consumers through their own channels on social media. The importance of engagement programs is explained, noting they allow brands to build communities and reward loyal customers with memorable experiences.
The document discusses the key functions and tools of public relations (PR) and marketing public relations (MPR). It outlines that PR includes programs to promote a company's image and products through press relations, product publicity, corporate communication, lobbying, and counseling. MPR specifically supports corporate and product promotion through tools like publications, events, sponsorship, news, speeches, and public service activities. It notes that the goals of MPR are to build awareness, credibility, and influence target groups by properly establishing objectives, choosing impactful messages and vehicles for implementation, and then evaluating the results.
Definition of Social Marketing, first published in Dann, S “Redefining Social Marketing: Adapting and adopting contemporary commercial marketing thinking into the social marketing discipline”, Journal of Business Research (2009) doi:10.1016/j.jbusres.2009.02.013
Communications objectives (for post 7 not for final presentation)Jeroen Vos
This document discusses communication objectives for marketing campaigns. It outlines four main types of objectives: create awareness, disseminate information, change attitudes, and change behavior. Each objective is defined and examples are provided. Create awareness focuses on basic or top-of-mind brand awareness. Disseminate information aims to convey a single message or enhance its importance. Change attitudes tries to capture a share of the target audience's mind. Change behavior includes calls-to-action to drive specific actions. Assessment types and strategies for each objective are also described, along with barriers to consider.
This document discusses how public relations professionals are using social media to influence key decision makers, generate business outcomes, and measure engagement. It outlines how PR aims to increase website traffic, leads, sales, and awareness while reducing costs. Professionals must understand how to use platforms like Twitter, Facebook, and Instagram effectively through tactics like curated content, original posts, and consumer-generated content. Social media allows PR to cultivate social capital and collaboration beyond traditional boundaries.
Integrated Marketing Communications has blurred the lines between marketing, advertising and public relations.
This presentations identifies the roles of each, as well as, the differences between each aspect of a marketing strategy.
Watch webinar recording now: http://grow.kissmetrics.com/Webinar-29
5 Ways to Increase Revenue For Black Friday and Cyber
Monday
By Dan McGaw
Director Of Marketing
We are hoping to see some amazing holiday marketing campaigns this year. So many different companies are fighting for the same dollar so we wanted to make sure you are using your entire toolset to convert more sales.
1. 5 Ways to increase sales for the holidays.
2. Tweet me at @DanielMcGaw if you have questions.
3 We'll cover:
1. Email segmentation by visitor type
2. On-website advertising
3. Discount psychology
4. A/B testing on a product pages
5. Increase cart size
4. Email segmentation by visitor type
5. Send targeted emails
6. Dynamic content and a/b testing
7. Gather segments using KISSmetrics
8. Export your segments to CSV
9. Import CSV information into ESP
10. Import CSV in Mailchimp
11. Use data to segment
12. Send a targeted campaign
13. Takeaways
1. Setting up custom events
2. Send emails customers want
3. Create dynamic content
14. On-website Advertising
15. Your home page is gold
16. Control focus and distraction
17. Do heat map testing
18. Use caution, but try
19. Keep it simple stupid
20. Take aways
1. Keep it simple stupid
2. Monitor how people use your site
3. Create compelling and valid options
21. Discount Psychology
22. Customers don't always want a discount
23. Main Discount types
1. Dollar or percentage off
2. Buy one get one free
3. Quantity discounts
4. Rebates
5. Free shipping
24. Quick, which is the biggest discount
25. Biggest Discount
26. Reduce the amount of math
27. Discount reduce intent to search
28. Takeaways
1. Cut out the math
2. Provide value
29. A/B Testing on Product Pages
30. What is AB testing
31. A/B Testing Tools
32. Common Experiments - Title Copy Testing
33. Common Experiments - Page Length Testing
34. Common Experiments - Background and Picture Testing
35. Key Areas to Test
Corporate social responsibility (CSR) is about companies managing their business processes to have an overall positive societal impact and contribute to economic development through ethical behavior and community investment. However, CSR is often seen as a cost rather than a profit center. Corporate shared value (CSV) is different in that it focuses on creating new business opportunities and markets that improve profitability and competitive position. To achieve CSV, companies identify ways their products or services can address social needs and problems in a way that creates economic value for both the company and society by expanding the overall size of the economic "pie" rather than just redistributing a fixed slice.
2012 CSV KOREA REPORT Proposal by Impact Squareimpactsquare
This document provides a summary of creating shared value (CSV) in India through three case studies. The first case study describes IFFCO Kisan Sanchar Limited (IKSL), which provides farmers with daily voice messages on agriculture advice. IKSL partners with IFFCO and Bharti Airtel to distribute information to farmers and generate revenue. The program has been successful, with some farmers seeing 20-60% increases in crop yields. The second case study discusses how Nestle worked with local farmers to improve coffee supply. The third case study is about how Cisco's networking academy program trained students, driving demand for Cisco's products.
The latest academic research analyzes the 4Ps model and its struggle to meet the demands of a social marketing world where interventions are increasing and evolving at a rapid rate.
The research offers a new approach to strategic social marketing with a new model; COM-SM which enables more relationship-based, proactive approach to social marketing.
The document discusses the importance of social responsibility and ethics in marketing. It outlines how companies should take into consideration how their practices impact stakeholders like employees, communities, consumers and the environment. Marketers have a responsibility to ensure marketing decisions are communicated transparently and seen as beneficial rather than disingenuous. Both ethical and unethical marketing strategies are examined.
Public relations, sponsorship, direct marketing and packaging - Basic of adve...Rai University Ahmedabad
This session entails the role and importance of public relations, sponsorship, direct marketing and packaging in advertising. (More info visit: http://www.moocsfoundation.org)
Originally presented by MOOCs Foundation an initiative of Rai University.
MOOCs Foundation is committed to the expansion of higher education through enhanced digital access to online resources and courses by the best of universities worldwide for learning and upgrading skills.
A presentation on Public Relations in Integrated Marketing Communication and Advertising, showcasing various aspects of PR including functions, advantages, disadvantages of PR and case studies to further reinforce the points made in the presentation.
This presentation is given on the 6th of July 2010 at de Haagse Hogeschool to students of International Communication Management.
The topics which are being discussed are Interactive PR & Corporate Reputation Management from the Social Media perspective and my view.
The document outlines the key components of advertising communications, including introducing the topic and defining communication and advertising communications. It then discusses various communication effects like category need, brand awareness, brand attitude, brand purchase intention, and purchase facilitation that advertising aims to achieve. Examples are provided to illustrate each communication effect.
How can companies exploit the potential of public relations and publicitySameer Mathur
Companies can exploit the potential of public relations and publicity by establishing objectives to build awareness of their products, services, or organizations. They should choose impactful messages and public relations vehicles to implement plans that place positive stories in the media and evaluate the results. Public relations programs are used to protect and promote a company's image or individual offerings.
How can companies exploit the potential of public relations and publicity?Sameer Mathur
This document discusses marketing public relations (MPR) and its functions. MPR is a type of public relations that promotes a company's products and image. It aims to build awareness, credibility, and sales through media placements and stories. Some key MPR functions are launching new products, repositioning mature products, and defending products facing public problems. Management must establish objectives for MPR, choose appropriate messages and channels, and carefully implement the plan while evaluating results.
1. Public Relation is an important factor which helps in getting the firm into public’s eyes and promotes them.
2. Its main objective is to create awareness about the company, its goals, products and earning the recognition.
3. There are various Publics who is to be kept in mind while making PR Strategies.
4. Public Relation is very different from
-Marketing
-Publicity
- Advertising
5. There are many roles which are played by PR, and in various management functions
6. With the use of correct strategies and following the appropriate code of ethics, we can achieve the desired goal/objective.
This document discusses various public relations, publicity, and corporate advertising techniques. It begins by explaining guerrilla marketing and how a failed guerrilla marketing campaign by Turner Broadcasting for Aqua Teen Hunger Force backfired. It then provides definitions and discussions of public relations, publicity, corporate advertising, and measuring the effectiveness of PR programs and campaigns. Specific topics covered include determining target audiences, developing PR plans and programs, and using various communication channels and tools.
A presentation that I developed for "mock classes" at Curry College on "Accepted Student Day" and designed to give students (and parents) a sense of how our classes run.
This document outlines the RACE model for organizational communication and problem solving. The RACE model stands for Research, Action, Communication, and Evaluation. It involves researching issues, taking action based on research findings, communicating actions to relevant parties, and evaluating whether the problem was solved. An example is provided of a company researching customer wants through a marketing information system, developing a product to meet those wants, promoting the product through relevant media channels, and evaluating whether sales increased or customer awareness changed. The RACE model provides a framework for organizations to identify, address, and resolve problems in a systematic manner.
This document discusses social marketing and its application to breastfeeding campaigns. It provides an overview of social marketing, including its history and key themes such as focusing on consumers. The 4 P's of marketing - product, price, place, and promotion - are examined in the context of designing effective breastfeeding campaigns. Three case studies are summarized that demonstrate the use of the 4 P's: the National WIC Breastfeeding Promotion Plan, the Loving Support Campaign, and the Be A Star Campaign.
This document discusses new brand management techniques, focusing on measuring relationships between consumers and brands. It describes Millward Brown's Brand Dynamics model, which measures consumer attitudes, opinions, and beliefs about brands over time to observe how marketing activities impact the brand-consumer relationship. Content marketing is also discussed, noting that today consumers generate content and brands communicate directly with consumers through their own channels on social media. The importance of engagement programs is explained, noting they allow brands to build communities and reward loyal customers with memorable experiences.
The document discusses the key functions and tools of public relations (PR) and marketing public relations (MPR). It outlines that PR includes programs to promote a company's image and products through press relations, product publicity, corporate communication, lobbying, and counseling. MPR specifically supports corporate and product promotion through tools like publications, events, sponsorship, news, speeches, and public service activities. It notes that the goals of MPR are to build awareness, credibility, and influence target groups by properly establishing objectives, choosing impactful messages and vehicles for implementation, and then evaluating the results.
Definition of Social Marketing, first published in Dann, S “Redefining Social Marketing: Adapting and adopting contemporary commercial marketing thinking into the social marketing discipline”, Journal of Business Research (2009) doi:10.1016/j.jbusres.2009.02.013
Communications objectives (for post 7 not for final presentation)Jeroen Vos
This document discusses communication objectives for marketing campaigns. It outlines four main types of objectives: create awareness, disseminate information, change attitudes, and change behavior. Each objective is defined and examples are provided. Create awareness focuses on basic or top-of-mind brand awareness. Disseminate information aims to convey a single message or enhance its importance. Change attitudes tries to capture a share of the target audience's mind. Change behavior includes calls-to-action to drive specific actions. Assessment types and strategies for each objective are also described, along with barriers to consider.
This document discusses how public relations professionals are using social media to influence key decision makers, generate business outcomes, and measure engagement. It outlines how PR aims to increase website traffic, leads, sales, and awareness while reducing costs. Professionals must understand how to use platforms like Twitter, Facebook, and Instagram effectively through tactics like curated content, original posts, and consumer-generated content. Social media allows PR to cultivate social capital and collaboration beyond traditional boundaries.
Integrated Marketing Communications has blurred the lines between marketing, advertising and public relations.
This presentations identifies the roles of each, as well as, the differences between each aspect of a marketing strategy.
Watch webinar recording now: http://grow.kissmetrics.com/Webinar-29
5 Ways to Increase Revenue For Black Friday and Cyber
Monday
By Dan McGaw
Director Of Marketing
We are hoping to see some amazing holiday marketing campaigns this year. So many different companies are fighting for the same dollar so we wanted to make sure you are using your entire toolset to convert more sales.
1. 5 Ways to increase sales for the holidays.
2. Tweet me at @DanielMcGaw if you have questions.
3 We'll cover:
1. Email segmentation by visitor type
2. On-website advertising
3. Discount psychology
4. A/B testing on a product pages
5. Increase cart size
4. Email segmentation by visitor type
5. Send targeted emails
6. Dynamic content and a/b testing
7. Gather segments using KISSmetrics
8. Export your segments to CSV
9. Import CSV information into ESP
10. Import CSV in Mailchimp
11. Use data to segment
12. Send a targeted campaign
13. Takeaways
1. Setting up custom events
2. Send emails customers want
3. Create dynamic content
14. On-website Advertising
15. Your home page is gold
16. Control focus and distraction
17. Do heat map testing
18. Use caution, but try
19. Keep it simple stupid
20. Take aways
1. Keep it simple stupid
2. Monitor how people use your site
3. Create compelling and valid options
21. Discount Psychology
22. Customers don't always want a discount
23. Main Discount types
1. Dollar or percentage off
2. Buy one get one free
3. Quantity discounts
4. Rebates
5. Free shipping
24. Quick, which is the biggest discount
25. Biggest Discount
26. Reduce the amount of math
27. Discount reduce intent to search
28. Takeaways
1. Cut out the math
2. Provide value
29. A/B Testing on Product Pages
30. What is AB testing
31. A/B Testing Tools
32. Common Experiments - Title Copy Testing
33. Common Experiments - Page Length Testing
34. Common Experiments - Background and Picture Testing
35. Key Areas to Test
Corporate social responsibility (CSR) is about companies managing their business processes to have an overall positive societal impact and contribute to economic development through ethical behavior and community investment. However, CSR is often seen as a cost rather than a profit center. Corporate shared value (CSV) is different in that it focuses on creating new business opportunities and markets that improve profitability and competitive position. To achieve CSV, companies identify ways their products or services can address social needs and problems in a way that creates economic value for both the company and society by expanding the overall size of the economic "pie" rather than just redistributing a fixed slice.
2012 CSV KOREA REPORT Proposal by Impact Squareimpactsquare
This document provides a summary of creating shared value (CSV) in India through three case studies. The first case study describes IFFCO Kisan Sanchar Limited (IKSL), which provides farmers with daily voice messages on agriculture advice. IKSL partners with IFFCO and Bharti Airtel to distribute information to farmers and generate revenue. The program has been successful, with some farmers seeing 20-60% increases in crop yields. The second case study discusses how Nestle worked with local farmers to improve coffee supply. The third case study is about how Cisco's networking academy program trained students, driving demand for Cisco's products.
Evolution Factory - Changing the World through Responsible Business and Socia...Evolution Factory
Poverty is not only a huge social problem, it’s a missed business opportunity. We'd like to show you how to change the world through responsible business and social innovation by creating (corporate) shared value.
Shared Value Initiative India connects the business and community leaders towards defining the practice of shared value in India. This initiative is committed to bringing forward the realization, understanding, adoption and implementation of the best practices for creating shared value among the companies, civil society and government organizations in India, thereby accelerating the economic and social progress towards a more equitable and sustainable world.
This document discusses different approaches to social responsibility such as philanthropy, corporate social responsibility, and sustainability. It notes that while these approaches aim to address social issues, they often view business and social responsibility as separate entities. The document introduces the concept of "Creating Shared Value" which aims to create economic and social value simultaneously through a business strategy. It provides examples of how assessing a company's value chain impacts and enabling local cluster development can create shared value. The key idea is that social issues should be addressed in a way that also generates profit, rather than viewing social spending and profit as competing goals.
Edelman’s new consumer brand study found that an overwhelming majority (90 percent) of people across eight countries want marketers to more effectively share their brands. Yet on average, only 10 percent of people think any given brand does it well. brandshare measured six dimensions of sharing – shared dialog, shared experience, shared goals, shared values, shared product, and shared history – and found a link between effective brand sharing and business value.
Learn more: http://edl.mn/18x1dmr
IBM’s Point of View on Social Business.
What we have observed…
Knowledge is being created and shared at unprecedented rates. But many organizations aren't activating this collective knowledge.
What we have learned…
Social Business starts when you put people at the center.
To connect. To unlock insights from social interactions. To evolve to a customer-centric organization.
20,000 engagements later
Here’s what we believe about Social Business
Start with any of these 6 entry points to help you put Social at the heart of the modern enterprise.
1. Create open and authentic engagement between customers, employees and communities.
2. Create exceptional customer experiences through personalized and rewarding interactions based on customer insights
3. Create a collaborative workplace culture to engage talent and increase productivity.
4. Tap into analytics to measure, understand and drive business decisions to innovate faster.
5. Design and implement social strategies to transform organizational processes and best practices.
6. Manage a secure social platform that enables engagement while reducing risk and protecting intellectual capital.
Evolve your social business by putting people at the center.
Amplify the value of human connections.
This document discusses the concept of shared value, which involves corporate policies and practices that enhance competitiveness while also advancing social and economic conditions. It provides examples of companies implementing shared value strategies. The key points are:
- Shared value is defined as identifying business opportunities that meet societal needs or solve social problems in a way that also improves financial performance and competitiveness.
- Examples discussed include health care programs by Novartis and GE that expand access while reducing costs, and efforts by PepsiCo, Nestle, and Campbell's to address issues in their supply chains and product lines.
- Effective shared value strategies are integrated into core business, leverage a company's expertise, track performance metrics, and seek to
This document provides an overview of corporate social responsibility for a learning community. It discusses defining CSR and common initiatives companies engage in. CSR can result in business benefits like differentiation, PR, and employee engagement. Companies design CSR based on their mission and intended impact. Measuring social impact is important, and logic models can help identify desired outcomes. The document also discusses trends like investing in human capital, collaboration, and new tools for reporting impact.
Management Principles in fundamentals of Management.pptvinoth656550
The document discusses the concepts of corporate citizenship and corporate social responsibility (CSR). It defines corporate citizenship as a company's social obligations to the community, including legal, ethical, and socio-economic responsibilities. CSR refers to business practices that benefit society and the environment in addition to generating profits. The document outlines five stages of corporate citizenship development and four main types of CSR initiatives, including environmental, ethical, philanthropic, and economic responsibilities. It also provides an example of an electronics company implementing an e-waste collection program to improve its corporate citizenship and image.
Corporate Social Responsibility (CSR) is the idea that a company should focus on more than just the bottom line by also investing in its people and the community. Most business leaders support this idea, however there are some questions about how companies should be investing in CSR and what that investment should look like in today’s society.
In this 2-hour interactive session, you will join CSR Consultants Cliff Yee and Carol Chin-Fatt from Raffa, P.C. to explore effective, impactful CSR strategies for small businesses. Topics and discussion will include: the broad scope of CSR, case studies to illustrate best practices, how and why you should create a purpose-driven culture, and how to craft and implement the right tactics for your organization.
State of Purpose 2023 - Start Here by BarkleyBarkley
Barkley has released its annual State of Purpose. The most recent release by the Whole Brand Project (our lab for studying and celebrating the power of whole brands and how they are winning with markets, people, communities, and the planet) features new consumer insights, business expert contributions, case studies, and new this year, a how-to guide for developing a sustainability strategy. Download your copy of the guide and research today. Want to chat about your needs? Shoot us an email: Michael Levine @ mlevine@barkleyus.com.
In this white paper published by Sustainable Brands and co-authored by Mark Stapylton of BrandPanorama with Nancy Elder, JetBlue’s VP of Communications, we discuss the importance of sustainability branding in creating shared value, competitive advantage, and long-term profitability. Without measurement to quantify the return on investment in sustainability relevance and integration are inherently limited, but there are key ROI metrics every company or organization can adopt that will prove the value of sustainability to their brand and accelerate their progress.
JetBlue whitepaper: The Matter with Metrics - Measuring the ROI of Sustainabi...Sustainable Brands
The document discusses measuring the return on investment (ROI) of sustainability initiatives. It notes that while senior executives recognize the competitive advantage of sustainability, few can accurately quantify the business value. It argues that measuring ROI, like advertising spending, is key to defending sustainability spending and ensuring its continued funding. The document provides examples of companies measuring social and environmental impacts and integrating sustainability metrics into reporting to demonstrate ROI. It emphasizes the importance of connecting a brand's purpose authentically to sustainability issues that meet strategic goals.
1. The document discusses how CSR can provide competitive advantages when integrated strategically into a company's core business operations and philosophy. It addresses how CSR can create value by addressing social and environmental issues in a way that benefits both society and the company's bottom line.
2. It also discusses CSR communication and the importance of communicating CSR initiatives and impacts internally to employees and externally to customers and communities. Key areas of CSR disclosure include environmental, community, human resources, and product/customer impacts.
3. Challenges with CSR communication include minimizing stakeholder skepticism and convincingly communicating the intrinsic motives behind a company's CSR activities.
Unlocking brand value with social communitiesSTATSIT
Online brand communities can deliver consumer engagement, loyalty and become a major force for driving revenue. We will be investigating how to evaluate your social community and how to systematically develop it for brand growth. I will be sharing our latest findings from a joint study with WFA (World Federation of Advertisers) and immediate steps you can take to improve your return on social.
The small team in STATSIT has collected over hundreds of millions of social media conversations since 2008, manually classified around 200,000+ of them and conducted over 1,500 projects for over 170 brands.
The Way to a True End-to-End Social Media-Centric EnterpriseCognizant
To ride the social media wave and cash in on emerging opportunities across the organization, enterprises need to establish the processes, frameworks and workflows on which social media drives business transformation.
Corporate Social Responsibility Essay ExampleWrite my essay
If you’re searching for a write my own essay service to do your writing task in the way you want it to be done – we’re here for you! More information on http://www.writemyessay.biz/
The Way to a True End to End Social Media Centric EnterpriseVikram Mohan
The document discusses how enterprises can become true end-to-end social media-centric organizations. It recommends that companies first assess their current social media maturity across people, tools/platforms, media and organizational views. This assessment would identify risks, benefits and the appropriate next steps. It then suggests implementing a social media governance framework and integrating social media adoption across the organization while conducting ongoing monitoring.
This document discusses corporate social responsibility (CSR) and how companies are increasingly viewing CSR as a strategic opportunity for growth rather than just a cost of doing business. It summarizes the results of a survey of 250 business leaders. Key points:
- 68% of business leaders see CSR as an opportunity to create new revenue streams rather than just a cost of compliance. However, 76% admit they don't understand customer CSR expectations well.
- Companies are providing more information about their operations and supply chains but there remains a disconnect between what companies believe satisfies customers and actual customer expectations.
- Visibility into company operations has increased with the internet and companies need to meet this with transparency to build trust with customers and society
Social media has become an important tool for advertising and marketing. It allows companies to directly engage with customers and influence them through social proof and electronic word of mouth recommendations. Key aspects of social media strategy discussed in the document include awareness, engagement, branding, integrated marketing communications, and measuring return on investment and cost of ignoring social media. Both successes and failures of real-time social media campaigns are reviewed to provide lessons for effective social marketing.
Learn how to decipher when to use what social channels for your enterprise's initiatives. Also understand how to build a social strategy and to apply the appropriate tactics.
Social marketing is the adaptation of commercial marketing techniques to promote social good and influence behaviors. It involves understanding target audiences, identifying desired behaviors to influence, and using a variety of tools and marketing strategies to encourage behaviors that benefit individuals and society. Social marketing follows a systematic process of research, planning, design, execution, and evaluation. It has been used successfully in public health campaigns and to address issues like drug abuse and organ donation. A key aspect is understanding things from the target audience's perspective and identifying benefits that outweigh costs or barriers to the desired behavior.
This document provides an overview of social and societal marketing. It defines social marketing as applying commercial marketing techniques to promote social goals and influence behaviors that benefit society. The key differences between social and commercial marketing are that social marketing aims to benefit consumers and society rather than the marketer. Societal marketing considers consumers' wants, the company's needs, and long-term societal interests. It emphasizes marketing products and campaigns that support consumer health, environmental sustainability, and local communities. Both social and societal marketing apply the "4 Ps" of marketing - product, price, place, promotion - to achieve behavioral changes or social goals. However, social marketing's primary goal is social gain while societal marketing balances social and profit motives.
PR and its role in communicating corporate social responsibilitiesRaja Sarkar
Corporate social responsibility and public relations are nowadays vital cogs in the wheels of communicational
and image activity of companies within the context of communities where they operate. Both concepts refer,
each in its own representative way, to the process through which organizations choose to communicate with the
various stakeholders involved in their activity. While public relations propose to build and maintain a long term
positive image, reputation and popularity of the company, so that all categories of public have a most
transparent and clear vision of the company and its activity, corporate social responsibility intends to meet
various social problems facing the communities where the company operates in order to help improve their
quality of life. Producing high-quality goods or services is no longer enough to fully succeed in today’s
corporate environment. Corporations are increasingly expected to act ethically in a manner that benefits all
stakeholders in their surrounding communities. As an intermediary between corporations and stakeholders,
public relation is often involved in realizing these societal pressures. Despite these rising expectations and the
abundance of academic research on the topic, confusion and uncertainty continue to surround the popular
concept of corporate social responsibility and its relationship to public relations. The present paper will analyze
how far corporate social responsibility can be an effective medium to build public relations.
The document discusses employee advocacy on social media. It provides insights from surveys of brands, employees, and consumers. Some key findings include:
- 90% of surveyed brands are pursuing or planning employee advocacy programs.
- Consumer response to employee advocacy posts is generally positive, with 31% saying the posts help them better understand the company. However, 20% of consumers have unfollowed friends due to work posts.
- Employee advocacy shows promise as a form of native advertising, with higher engagement rates than social ads. However, brands need to ensure posts align with consumer interests to avoid backlash.
- While increasing reach is a top brand goal, only 8% of consumers actually share the work posts of their
3 Simple Steps To Buy Verified Payoneer Account In 2024SEOSMMEARTH
Buy Verified Payoneer Account: Quick and Secure Way to Receive Payments
Buy Verified Payoneer Account With 100% secure documents, [ USA, UK, CA ]. Are you looking for a reliable and safe way to receive payments online? Then you need buy verified Payoneer account ! Payoneer is a global payment platform that allows businesses and individuals to send and receive money in over 200 countries.
If You Want To More Information just Contact Now:
Skype: SEOSMMEARTH
Telegram: @seosmmearth
Gmail: seosmmearth@gmail.com
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
How MJ Global Leads the Packaging Industry.pdfMJ Global
MJ Global's success in staying ahead of the curve in the packaging industry is a testament to its dedication to innovation, sustainability, and customer-centricity. By embracing technological advancements, leading in eco-friendly solutions, collaborating with industry leaders, and adapting to evolving consumer preferences, MJ Global continues to set new standards in the packaging sector.
Best practices for project execution and deliveryCLIVE MINCHIN
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.AnnySerafinaLove
This letter, written by Kellen Harkins, Course Director at Full Sail University, commends Anny Love's exemplary performance in the Video Sharing Platforms class. It highlights her dedication, willingness to challenge herself, and exceptional skills in production, editing, and marketing across various video platforms like YouTube, TikTok, and Instagram.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...ABHILASH DUTTA
This presentation provides a thorough examination of Over-the-Top (OTT) platforms, focusing on their development and substantial influence on the entertainment industry, with a particular emphasis on the Indian market.We begin with an introduction to OTT platforms, defining them as streaming services that deliver content directly over the internet, bypassing traditional broadcast channels. These platforms offer a variety of content, including movies, TV shows, and original productions, allowing users to access content on-demand across multiple devices.The historical context covers the early days of streaming, starting with Netflix's inception in 1997 as a DVD rental service and its transition to streaming in 2007. The presentation also highlights India's television journey, from the launch of Doordarshan in 1959 to the introduction of Direct-to-Home (DTH) satellite television in 2000, which expanded viewing choices and set the stage for the rise of OTT platforms like Big Flix, Ditto TV, Sony LIV, Hotstar, and Netflix. The business models of OTT platforms are explored in detail. Subscription Video on Demand (SVOD) models, exemplified by Netflix and Amazon Prime Video, offer unlimited content access for a monthly fee. Transactional Video on Demand (TVOD) models, like iTunes and Sky Box Office, allow users to pay for individual pieces of content. Advertising-Based Video on Demand (AVOD) models, such as YouTube and Facebook Watch, provide free content supported by advertisements. Hybrid models combine elements of SVOD and AVOD, offering flexibility to cater to diverse audience preferences.
Content acquisition strategies are also discussed, highlighting the dual approach of purchasing broadcasting rights for existing films and TV shows and investing in original content production. This section underscores the importance of a robust content library in attracting and retaining subscribers.The presentation addresses the challenges faced by OTT platforms, including the unpredictability of content acquisition and audience preferences. It emphasizes the difficulty of balancing content investment with returns in a competitive market, the high costs associated with marketing, and the need for continuous innovation and adaptation to stay relevant.
The impact of OTT platforms on the Bollywood film industry is significant. The competition for viewers has led to a decrease in cinema ticket sales, affecting the revenue of Bollywood films that traditionally rely on theatrical releases. Additionally, OTT platforms now pay less for film rights due to the uncertain success of films in cinemas.
Looking ahead, the future of OTT in India appears promising. The market is expected to grow by 20% annually, reaching a value of ₹1200 billion by the end of the decade. The increasing availability of affordable smartphones and internet access will drive this growth, making OTT platforms a primary source of entertainment for many viewers.
Structural Design Process: Step-by-Step Guide for BuildingsChandresh Chudasama
The structural design process is explained: Follow our step-by-step guide to understand building design intricacies and ensure structural integrity. Learn how to build wonderful buildings with the help of our detailed information. Learn how to create structures with durability and reliability and also gain insights on ways of managing structures.
Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Discover timeless style with the 2022 Vintage Roman Numerals Men's Ring. Crafted from premium stainless steel, this 6mm wide ring embodies elegance and durability. Perfect as a gift, it seamlessly blends classic Roman numeral detailing with modern sophistication, making it an ideal accessory for any occasion.
https://rb.gy/usj1a2
1. The shared values
economy is here.
How CSR professionals can employ a
purpose-driven framework to drive
success in their companies & their
communities.
2. Shared Value:
Value created through partnerships for the
benefit of both parties—typically a company
and a nonprofit—that helps one another
achieve their respective goals.
A brief look at terminology
2
Ethics, beliefs, convictions, support for social or
environmental causes, and other opinions shared
by customers, employees, and stakeholders of a
given company or nonprofit.
Shared Values:
3. Evolution of Purpose in Business
Corporate
Philanthropy
Workplace Giving
Creating Shared Value
3
Cause Marketing
Corporate Social
Responsibility
1960s
2010s
5. Creating Shared Value
Corporate
Philanthropy
Workplace Giving
1960s
2010s
These are now just
prerequisites for
existing today
5
Evolution of Purpose in Business
We are here
Corporate Social
Responsibility
Cause Marketing
9. Experts say this is the
“There’s a fundamental opportunity for business
to address and impact social problems, and this
opportunity is the largest opportunity we see in
business today.”
business model of the future.
Michael Porter
Author of 18 books
Harvard Professor
Economic Theorist
Business Strategy Leader
9
11. 50% of millenials:
Source: Deloitte 2016
Welcome to the new reality.
In the shared values economy, this is the cost of entry.
Here’s why…
Have turned down a
job offer on the basis
of an organization’s
expressed values
Have declined to
undertake a work
task that’s been
assigned to them if
it’s at odds with their
personal values
Have ruled out ever
working for a
particular employer
because of its
convictions and
positions (or lack
thereof) on social
issues
11
12. And the effects of this reality are now prevalent across
many different demographic & psychographic segments.
Number of consumers
who are just as likely
to purchase as they
are to boycott.
Number of consumers
who are likely to switch
brands to one associated
with a good cause.
Consumers who would buy from
unknown brand if it had stronger
social or environmental
commitments
Percent of people
who would pay
more money for a
responsible product.
Percent who would
take a pay cut to work
at a responsible
company.
Would purchase product of
lesser quality if company
showed greater commitment
to social issues
Source: Cone Communications 2015
89% 9in10 4in5
71% 57% 61%
12
13. 13
This represents a monumental
shift in society that we all know
cannot be ignored.
The question now is: how do
businesses actually go about
creating shared value?
14. To create shared value, companies must seek to
operate from within the shared values of their
communities.
Employee Values Customer Values
Stakeholder Values
14
16. The Shared Values Methodology
3. Measure Impact
1. Identify Shared Values
2. Operationalize
Strategy
In Practice
Plan strategy, approve
budget, set benchmarks
Execute programs,
initiatives, campaigns,
partnerships
Learn, iterate, adjust
course, realign with
shared values, plan
16
17. The Shared Values Methodology
Step 1
Identify Shared Values
Purpose-oriented professionals must
develop a deep, comprehensive,
holistic understanding of the
convictions shared by their 3 primary
communities: employees, customers,
and stakeholders. Successful
strategy operates from the “common
convictions” intersection of those
three core groups.
17
18. The Shared Values Methodology
Step 2
Operationalize Strategy
Once a thorough understanding of the
three core communities’ shared values
is established, the purpose-oriented
team is now tasked with identifying
opportunities in the market that can
fulfill their organization’s objectives as
well as their commitments to their
communities.
18
19. The Shared Values Methodology
Step 3
Measure Impact
As strategy is executed, the team
must now seek to understand how
those various programs,
partnerships, initiatives, and
campaigns are both a) hitting their
benchmarked social impact goals, as
well as b) driving various key
performance indicators within the
organization, namely sales & revenue,
employee retention & engagement,
and customer loyalty & satisfaction.
19
20. To make the greatest
impact on both social
and business progress,
leaders must become
shared values oriented
or risk missing the mark.
20
21. The Shared Values Methodology
provides a blueprint for success
in a shared values economy.
21
22. Learn more at http://two42solutions.com
or contact Mo at mhamid@two42solutions.com
The shared values economy is here.