The document discusses the rise of social networking and its significance for communication and business. It traces the evolution from ancient marketplaces that facilitated the sharing of stories and knowledge, to the modern era of mass media that lacked direct conversation. The advent of the internet has resurrected conversation on a global scale. Social networking sites in particular have further enabled powerful global conversations, with members communicating in natural, open, and sometimes shocking ways. For individuals and organizations, participation in social networks allows one's voice to be heard and provides opportunities to connect with others through immediate feedback and conversation.