THE	PROBLEM	WITH	MARTECH
FABIAN	DELHAXHE
Head	of	Digital	Strategy &	Transformation
MarTech is the blending of marketing and
technology. Virtually anyone involved with
digital marketing is dealing with martech,
since digital by its very nature is
technologically-based. The term “martech”
especially applies to major initiatives, efforts
and tools that harness technology to
achieve marketing goals and objectives.
WHAT	IS	MARTECH?
WHY	YOU	NEED	MARTECH
Source: The New Digital Devide, Whitebook Deloitte 4/2014
BY	2021	
90%	OF	ALL	CONSUMER	ACTIONS	
WILL	BE	SUPPORTED		BY	DIGITAL.
Source: Google & Milward Brown Digital Study, 2014
89%	OF	B2B	BUYERS	USE	THE	INTERNET AND	
42%	OF	THEM	USE	A	MOBILE	DEVICE	DURING	
THE	B2B	PURCHASING	PROCESS.
WE	CHECK	OUR	SMARTPHONE	
MORE	THAN	150	TIMES	A	DAY
WE	CHECK	OUR	SMARTPHONE	
MORE	THAN	150	TIMES	A	DAY
WE	CHECK	OUR	SMARTPHONE	
MORE	THAN	150	TIMES	A	DAY
WE	CHECK	OUR	SMARTPHONE	
MORE	THAN	150	TIMES	A	DAY
WE	CHECK	OUR	SMARTPHONE	
MORE	THAN	150	TIMES	A	DAY
WE	CHECK	OUR	SMARTPHONE	
MORE	THAN	150	TIMES	A	DAY
WE	CHECK	OUR	SMARTPHONE	
MORE	THAN	150	TIMES	A	DAY
WE	CHECK	OUR	SMARTPHONE	
MORE	THAN	150	TIMES	A	DAY
WE	CHECK	OUR	SMARTPHONE	
MORE	THAN	150	TIMES	A	DAY
WE	CHECK	OUR	SMARTPHONE	
MORE	THAN	150	TIMES	A	DAY
…
IN	SHORT,	BEHAVIOURS	HAVE	CHANGED
AND	NEEDS	TOO!
CUSTOMER	EXPERIENCE DIGITAL	BUSINESS TECHNOLOGY DATA-DRIVEN	
MARKETING
The CMO is responsible for the
design & the management of the
CX across all (digital) channels.
In most cases, the CMO now
leads the organisation’s digital
transformation resulting in
business model innovation.
The CMO is about to spend
more in technology than the CIO
and an alignment is mandatory.
The CMO must decide,
automate and provide
personalisation based on data
analytics.
BUILDING	YOUR	MARKETING	TECHNOLOGY	STACK	IS	A	MUST!
WHAT	IS	A	MARTECH	STACK?
A Marketing Technology
Stack is the consistent set
of technologies used by a
marketing department to
support its processes and
achieve efficiently its
business goals.
BUT	THE	MARTECH	LANDSCAPE	IS	LARGE	
AND	IS	JUST	GETTING LARGER...
YOU	ARE	NOT	A	MARKETING	TECHNOLOGIST	
SO,	THE	PROBLEM/QUESTION	IS	
“HOW	TO	NAVIGATE	THROUGH	THIS	OCEAN	OF	MARTECH?”
HERE	ARE
TO	BUILD	YOUR
MARTECH	STACK
4	TIPS
1.	SET	YOUR	MOST	IMPORTANT	MARKETING	GOALS
WHAT	DO	YOU	WAN	TO	ACHIEVE?
2.	START	WITH	THE	BASICS
CRM
CMS
3.	KNOW	THE	PROBLEMS	YOU	WANT	TO	SOLVE
WHAT	ARE	THE	PROCESSES	
YOU	ARE	TRYING	TO	SUPPORT?
4.	EVALUATE	POSSIBLE	SOLUTIONS
FREE	TRIAL?
24
OUR	MARKETING	TECHNOLOGISTS	CAN	HELP	YOU…
SELECT
We	recommend	the	
solutions	that	fit	your	
budget,	needs	and	
environment	best.
IMPLEMENT
We	integrate	all	your	
marketing	technologies	into	
a	consistent	stack.
USE
We	design	processes	and	
coach	your	staff	to	make	the	
most	out	of	your	
investments.
NEED	HELP	TO	BUILD	YOUR	MARTECH	STACK?
GET	IN	TOUCH	NOW!
WWW.AFELIO.BE

The Problem With MarTech