SlideShare a Scribd company logo
The People's Revolution in DevOps
The People's Revolution in DevOps
We Learn DevOps
Rock the “People Factor”
Reduce the bad
Improve the good
But… Dan… people suck
So… what’s the point?
Our people
Developers
Developers
Our Approach
•Gauge the level of interest in operations
•Be there before they know they need you
•Be rational, logical, consistent, with a plan
•Be willing to discuss
Delivery teams
Delivery teams
Our Approach
•Consultative
•Build trust
•Advocate
•Lead and direct where appropriate
Product owners
Product owners
Our Approach
•Risk vs reward
•Opportunity cost
•$$$ impact
•Be the bridge from dev/ops to the business
Managers
Managers
Our Approach
•Ask questions until you understand
•Ask more questions
•Communicate often
•Voice your opinion
•Take risks, make a decision, move forward
•Be willing to be wrong
DevOps peers
DevOps peers
Our Approach
•Figure out their strengths, weaknesses,
loves and hates
•Hang out
•Be honest
•Give props
The 5 Whys
Are you listening?
•Distractions
•Interrupting
•Body language
•Emotions behind the words
•Attitudes
•Quality of presence
•Nonverbal behaviour
Dan Harper
dan.harper@myob.com
https://www.linkedin.com/in/danharper
DevOps Manager @ MYOB
http://bit.ly/2qVzXvF
+61 414 344 233
https://danharper.org
In Summary
1. Aim to understand the people around you

2. Figure out what drives them and what
they’re looking for

3. Find a way to deliver it to them
Take action!
Q & A
What will happen if we don’t do this?
We love bacon!
We’re Hiring!

More Related Content

What's hot

Managers vs.leaders 45 differences
Managers vs.leaders   45 differencesManagers vs.leaders   45 differences
Managers vs.leaders 45 differences
Apurva Desai
 
Leaders Vs Managers
Leaders Vs ManagersLeaders Vs Managers
Leaders Vs Managers
tdkrishnan
 
Managers vs leaders
Managers vs leadersManagers vs leaders
Managers vs leaders
HARI0109
 
Play Think Learn in Practice
Play Think Learn in PracticePlay Think Learn in Practice
Play Think Learn in Practice
Sameera Ali Baba
 
Achieving Influence
Achieving InfluenceAchieving Influence
Achieving Influence
Brady Reed, MBA, CPLP
 
Grabit HR | Best HR training Institute in India
Grabit HR | Best HR training Institute in IndiaGrabit HR | Best HR training Institute in India
Grabit HR | Best HR training Institute in India
Grab it
 
Grassroots leadership storytelling
Grassroots leadership storytellingGrassroots leadership storytelling
Grassroots leadership storytelling
Eric Kaufman
 
No sourcers? No problem, says Netflix's recruiting researcher team
No sourcers? No problem, says Netflix's recruiting researcher teamNo sourcers? No problem, says Netflix's recruiting researcher team
No sourcers? No problem, says Netflix's recruiting researcher team
Lever Inc.
 
You Unstuck Creating a Culture of Risk Taking and Innovation
You Unstuck Creating a Culture of Risk Taking and InnovationYou Unstuck Creating a Culture of Risk Taking and Innovation
You Unstuck Creating a Culture of Risk Taking and Innovation
Kevin Carter
 
Strengths quest presentation xia he apr.21 2015
Strengths quest presentation xia he apr.21 2015Strengths quest presentation xia he apr.21 2015
Strengths quest presentation xia he apr.21 2015
thexia
 

What's hot (10)

Managers vs.leaders 45 differences
Managers vs.leaders   45 differencesManagers vs.leaders   45 differences
Managers vs.leaders 45 differences
 
Leaders Vs Managers
Leaders Vs ManagersLeaders Vs Managers
Leaders Vs Managers
 
Managers vs leaders
Managers vs leadersManagers vs leaders
Managers vs leaders
 
Play Think Learn in Practice
Play Think Learn in PracticePlay Think Learn in Practice
Play Think Learn in Practice
 
Achieving Influence
Achieving InfluenceAchieving Influence
Achieving Influence
 
Grabit HR | Best HR training Institute in India
Grabit HR | Best HR training Institute in IndiaGrabit HR | Best HR training Institute in India
Grabit HR | Best HR training Institute in India
 
Grassroots leadership storytelling
Grassroots leadership storytellingGrassroots leadership storytelling
Grassroots leadership storytelling
 
No sourcers? No problem, says Netflix's recruiting researcher team
No sourcers? No problem, says Netflix's recruiting researcher teamNo sourcers? No problem, says Netflix's recruiting researcher team
No sourcers? No problem, says Netflix's recruiting researcher team
 
You Unstuck Creating a Culture of Risk Taking and Innovation
You Unstuck Creating a Culture of Risk Taking and InnovationYou Unstuck Creating a Culture of Risk Taking and Innovation
You Unstuck Creating a Culture of Risk Taking and Innovation
 
Strengths quest presentation xia he apr.21 2015
Strengths quest presentation xia he apr.21 2015Strengths quest presentation xia he apr.21 2015
Strengths quest presentation xia he apr.21 2015
 

Similar to The People's Revolution in DevOps

Smalley - Top 10 HR Leadership Mistakes
Smalley - Top 10 HR Leadership MistakesSmalley - Top 10 HR Leadership Mistakes
Smalley - Top 10 HR Leadership Mistakes
HR Florida State Council, Inc.
 
Bootstrapping a-devops-matter
Bootstrapping a-devops-matterBootstrapping a-devops-matter
Bootstrapping a-devops-matter
Skills Matter
 
Working styles: Leveraging our differences for success
Working styles: Leveraging our differences for successWorking styles: Leveraging our differences for success
Working styles: Leveraging our differences for success
mlcvista
 
32 leadership excellence
32 leadership excellence32 leadership excellence
32 leadership excellence
Dr. Sunil K Longani
 
Business Etiquette Prep School: Learn the game, rules, and strategies to WIN ...
Business Etiquette Prep School: Learn the game, rules, and strategies to WIN ...Business Etiquette Prep School: Learn the game, rules, and strategies to WIN ...
Business Etiquette Prep School: Learn the game, rules, and strategies to WIN ...
Career Communications Group
 
Documentation Leadership: Dealing with People Issues in Technical Documentation
Documentation Leadership: Dealing with People Issues in Technical DocumentationDocumentation Leadership: Dealing with People Issues in Technical Documentation
Documentation Leadership: Dealing with People Issues in Technical Documentation
Saiff Solutions, Inc.
 
Communication Styles Toronto Agile Meetuup May 2016
Communication Styles Toronto Agile Meetuup May 2016Communication Styles Toronto Agile Meetuup May 2016
Communication Styles Toronto Agile Meetuup May 2016
Sue Johnston, MBA + a bunch of other stuff
 
Culture eats everything for breakfast
Culture eats everything for breakfastCulture eats everything for breakfast
Culture eats everything for breakfast
beLithe
 
C.A.R.V.E. and S.L.A.P. Your Way to T.H.R.I.V.E. as a Manager
C.A.R.V.E. and S.L.A.P. Your Way to T.H.R.I.V.E. as a ManagerC.A.R.V.E. and S.L.A.P. Your Way to T.H.R.I.V.E. as a Manager
C.A.R.V.E. and S.L.A.P. Your Way to T.H.R.I.V.E. as a Manager
Saiff Solutions, Inc.
 
Communication skills
Communication skills  Communication skills
Communication skills
Remas Mohamed
 
Communication skills
Communication skillsCommunication skills
Communication skills
Remas Mohamed
 
Communication skills
Communication skillsCommunication skills
Communication skills
Zaini Ithnin
 
Mokita training
Mokita trainingMokita training
Mokita training
David Zahn
 
Strengths
StrengthsStrengths
Strengths
Aliah Agat
 
Encore Session - Motivate and Empower Globally-Competitive Teams of Content P...
Encore Session - Motivate and Empower Globally-Competitive Teams of Content P...Encore Session - Motivate and Empower Globally-Competitive Teams of Content P...
Encore Session - Motivate and Empower Globally-Competitive Teams of Content P...
Saiff Solutions, Inc.
 
Randy
RandyRandy
Building a Team- Leader
Building a Team- LeaderBuilding a Team- Leader
Building a Team- Leader
Richard Smith
 
Communicating for Improved Productivity
Communicating for Improved ProductivityCommunicating for Improved Productivity
Communicating for Improved Productivity
Charles Jordan, MPA, PWE, FMP
 
WOC2020 The Communication Edge: What Great Leaders Talk About
WOC2020 The Communication Edge: What Great Leaders Talk About WOC2020 The Communication Edge: What Great Leaders Talk About
WOC2020 The Communication Edge: What Great Leaders Talk About
Career Communications Group
 
How to Motivate and Empower Globally-Competitive Teams of Content Professionals
How to Motivate and Empower Globally-Competitive Teams of Content ProfessionalsHow to Motivate and Empower Globally-Competitive Teams of Content Professionals
How to Motivate and Empower Globally-Competitive Teams of Content Professionals
Saiff Solutions, Inc.
 

Similar to The People's Revolution in DevOps (20)

Smalley - Top 10 HR Leadership Mistakes
Smalley - Top 10 HR Leadership MistakesSmalley - Top 10 HR Leadership Mistakes
Smalley - Top 10 HR Leadership Mistakes
 
Bootstrapping a-devops-matter
Bootstrapping a-devops-matterBootstrapping a-devops-matter
Bootstrapping a-devops-matter
 
Working styles: Leveraging our differences for success
Working styles: Leveraging our differences for successWorking styles: Leveraging our differences for success
Working styles: Leveraging our differences for success
 
32 leadership excellence
32 leadership excellence32 leadership excellence
32 leadership excellence
 
Business Etiquette Prep School: Learn the game, rules, and strategies to WIN ...
Business Etiquette Prep School: Learn the game, rules, and strategies to WIN ...Business Etiquette Prep School: Learn the game, rules, and strategies to WIN ...
Business Etiquette Prep School: Learn the game, rules, and strategies to WIN ...
 
Documentation Leadership: Dealing with People Issues in Technical Documentation
Documentation Leadership: Dealing with People Issues in Technical DocumentationDocumentation Leadership: Dealing with People Issues in Technical Documentation
Documentation Leadership: Dealing with People Issues in Technical Documentation
 
Communication Styles Toronto Agile Meetuup May 2016
Communication Styles Toronto Agile Meetuup May 2016Communication Styles Toronto Agile Meetuup May 2016
Communication Styles Toronto Agile Meetuup May 2016
 
Culture eats everything for breakfast
Culture eats everything for breakfastCulture eats everything for breakfast
Culture eats everything for breakfast
 
C.A.R.V.E. and S.L.A.P. Your Way to T.H.R.I.V.E. as a Manager
C.A.R.V.E. and S.L.A.P. Your Way to T.H.R.I.V.E. as a ManagerC.A.R.V.E. and S.L.A.P. Your Way to T.H.R.I.V.E. as a Manager
C.A.R.V.E. and S.L.A.P. Your Way to T.H.R.I.V.E. as a Manager
 
Communication skills
Communication skills  Communication skills
Communication skills
 
Communication skills
Communication skillsCommunication skills
Communication skills
 
Communication skills
Communication skillsCommunication skills
Communication skills
 
Mokita training
Mokita trainingMokita training
Mokita training
 
Strengths
StrengthsStrengths
Strengths
 
Encore Session - Motivate and Empower Globally-Competitive Teams of Content P...
Encore Session - Motivate and Empower Globally-Competitive Teams of Content P...Encore Session - Motivate and Empower Globally-Competitive Teams of Content P...
Encore Session - Motivate and Empower Globally-Competitive Teams of Content P...
 
Randy
RandyRandy
Randy
 
Building a Team- Leader
Building a Team- LeaderBuilding a Team- Leader
Building a Team- Leader
 
Communicating for Improved Productivity
Communicating for Improved ProductivityCommunicating for Improved Productivity
Communicating for Improved Productivity
 
WOC2020 The Communication Edge: What Great Leaders Talk About
WOC2020 The Communication Edge: What Great Leaders Talk About WOC2020 The Communication Edge: What Great Leaders Talk About
WOC2020 The Communication Edge: What Great Leaders Talk About
 
How to Motivate and Empower Globally-Competitive Teams of Content Professionals
How to Motivate and Empower Globally-Competitive Teams of Content ProfessionalsHow to Motivate and Empower Globally-Competitive Teams of Content Professionals
How to Motivate and Empower Globally-Competitive Teams of Content Professionals
 

Recently uploaded

High Profile Girls call Service Pune 000XX00000 Provide Best And Top Girl Ser...
High Profile Girls call Service Pune 000XX00000 Provide Best And Top Girl Ser...High Profile Girls call Service Pune 000XX00000 Provide Best And Top Girl Ser...
High Profile Girls call Service Pune 000XX00000 Provide Best And Top Girl Ser...
bhumivarma35300
 
(CISOPlatform Summit & SACON 2024) Digital Personal Data Protection Act.pdf
(CISOPlatform Summit & SACON 2024) Digital Personal Data Protection Act.pdf(CISOPlatform Summit & SACON 2024) Digital Personal Data Protection Act.pdf
(CISOPlatform Summit & SACON 2024) Digital Personal Data Protection Act.pdf
Priyanka Aash
 
WhatsApp Spy Online Trackers and Monitoring Apps
WhatsApp Spy Online Trackers and Monitoring AppsWhatsApp Spy Online Trackers and Monitoring Apps
WhatsApp Spy Online Trackers and Monitoring Apps
HackersList
 
EuroPython 2024 - Streamlining Testing in a Large Python Codebase
EuroPython 2024 - Streamlining Testing in a Large Python CodebaseEuroPython 2024 - Streamlining Testing in a Large Python Codebase
EuroPython 2024 - Streamlining Testing in a Large Python Codebase
Jimmy Lai
 
find out more about the role of autonomous vehicles in facing global challenges
find out more about the role of autonomous vehicles in facing global challengesfind out more about the role of autonomous vehicles in facing global challenges
find out more about the role of autonomous vehicles in facing global challenges
huseindihon
 
(CISOPlatform Summit & SACON 2024) Keynote _ Power Digital Identities With AI...
(CISOPlatform Summit & SACON 2024) Keynote _ Power Digital Identities With AI...(CISOPlatform Summit & SACON 2024) Keynote _ Power Digital Identities With AI...
(CISOPlatform Summit & SACON 2024) Keynote _ Power Digital Identities With AI...
Priyanka Aash
 
Active Inference is a veryyyyyyyyyyyyyyyyyyyyyyyy
Active Inference is a veryyyyyyyyyyyyyyyyyyyyyyyyActive Inference is a veryyyyyyyyyyyyyyyyyyyyyyyy
Active Inference is a veryyyyyyyyyyyyyyyyyyyyyyyy
RaminGhanbari2
 
BT & Neo4j: Knowledge Graphs for Critical Enterprise Systems.pptx.pdf
BT & Neo4j: Knowledge Graphs for Critical Enterprise Systems.pptx.pdfBT & Neo4j: Knowledge Graphs for Critical Enterprise Systems.pptx.pdf
BT & Neo4j: Knowledge Graphs for Critical Enterprise Systems.pptx.pdf
Neo4j
 
Tirana Tech Meetup - Agentic RAG with Milvus, Llama3 and Ollama
Tirana Tech Meetup - Agentic RAG with Milvus, Llama3 and OllamaTirana Tech Meetup - Agentic RAG with Milvus, Llama3 and Ollama
Tirana Tech Meetup - Agentic RAG with Milvus, Llama3 and Ollama
Zilliz
 
Premium Girls Call Mumbai 9920725232 Unlimited Short Providing Girls Service ...
Premium Girls Call Mumbai 9920725232 Unlimited Short Providing Girls Service ...Premium Girls Call Mumbai 9920725232 Unlimited Short Providing Girls Service ...
Premium Girls Call Mumbai 9920725232 Unlimited Short Providing Girls Service ...
shanihomely
 
Litestack talk at Brighton 2024 (Unleashing the power of SQLite for Ruby apps)
Litestack talk at Brighton 2024 (Unleashing the power of SQLite for Ruby apps)Litestack talk at Brighton 2024 (Unleashing the power of SQLite for Ruby apps)
Litestack talk at Brighton 2024 (Unleashing the power of SQLite for Ruby apps)
Muhammad Ali
 
Evolution of iPaaS - simplify IT workloads to provide a unified view of data...
Evolution of iPaaS - simplify IT workloads to provide a unified view of  data...Evolution of iPaaS - simplify IT workloads to provide a unified view of  data...
Evolution of iPaaS - simplify IT workloads to provide a unified view of data...
Torry Harris
 
How Social Media Hackers Help You to See Your Wife's Message.pdf
How Social Media Hackers Help You to See Your Wife's Message.pdfHow Social Media Hackers Help You to See Your Wife's Message.pdf
How Social Media Hackers Help You to See Your Wife's Message.pdf
HackersList
 
Girls Call Churchgate 9910780858 Provide Best And Top Girl Service And No1 in...
Girls Call Churchgate 9910780858 Provide Best And Top Girl Service And No1 in...Girls Call Churchgate 9910780858 Provide Best And Top Girl Service And No1 in...
Girls Call Churchgate 9910780858 Provide Best And Top Girl Service And No1 in...
maigasapphire
 
Google I/O Extended Harare Merged Slides
Google I/O Extended Harare Merged SlidesGoogle I/O Extended Harare Merged Slides
Google I/O Extended Harare Merged Slides
Google Developer Group - Harare
 
July Patch Tuesday
July Patch TuesdayJuly Patch Tuesday
July Patch Tuesday
Ivanti
 
Introduction-to-the-IAM-Platform-Implementation-Plan.pptx
Introduction-to-the-IAM-Platform-Implementation-Plan.pptxIntroduction-to-the-IAM-Platform-Implementation-Plan.pptx
Introduction-to-the-IAM-Platform-Implementation-Plan.pptx
313mohammedarshad
 
CHAPTER-8 COMPONENTS OF COMPUTER SYSTEM CLASS 9 CBSE
CHAPTER-8 COMPONENTS OF COMPUTER SYSTEM CLASS 9 CBSECHAPTER-8 COMPONENTS OF COMPUTER SYSTEM CLASS 9 CBSE
CHAPTER-8 COMPONENTS OF COMPUTER SYSTEM CLASS 9 CBSE
kumarjarun2010
 
Vulnerability Management: A Comprehensive Overview
Vulnerability Management: A Comprehensive OverviewVulnerability Management: A Comprehensive Overview
Vulnerability Management: A Comprehensive Overview
Steven Carlson
 
Pigging Unit Lubricant Oil Blending Plant
Pigging Unit Lubricant Oil Blending PlantPigging Unit Lubricant Oil Blending Plant
Pigging Unit Lubricant Oil Blending Plant
LINUS PROJECTS (INDIA)
 

Recently uploaded (20)

High Profile Girls call Service Pune 000XX00000 Provide Best And Top Girl Ser...
High Profile Girls call Service Pune 000XX00000 Provide Best And Top Girl Ser...High Profile Girls call Service Pune 000XX00000 Provide Best And Top Girl Ser...
High Profile Girls call Service Pune 000XX00000 Provide Best And Top Girl Ser...
 
(CISOPlatform Summit & SACON 2024) Digital Personal Data Protection Act.pdf
(CISOPlatform Summit & SACON 2024) Digital Personal Data Protection Act.pdf(CISOPlatform Summit & SACON 2024) Digital Personal Data Protection Act.pdf
(CISOPlatform Summit & SACON 2024) Digital Personal Data Protection Act.pdf
 
WhatsApp Spy Online Trackers and Monitoring Apps
WhatsApp Spy Online Trackers and Monitoring AppsWhatsApp Spy Online Trackers and Monitoring Apps
WhatsApp Spy Online Trackers and Monitoring Apps
 
EuroPython 2024 - Streamlining Testing in a Large Python Codebase
EuroPython 2024 - Streamlining Testing in a Large Python CodebaseEuroPython 2024 - Streamlining Testing in a Large Python Codebase
EuroPython 2024 - Streamlining Testing in a Large Python Codebase
 
find out more about the role of autonomous vehicles in facing global challenges
find out more about the role of autonomous vehicles in facing global challengesfind out more about the role of autonomous vehicles in facing global challenges
find out more about the role of autonomous vehicles in facing global challenges
 
(CISOPlatform Summit & SACON 2024) Keynote _ Power Digital Identities With AI...
(CISOPlatform Summit & SACON 2024) Keynote _ Power Digital Identities With AI...(CISOPlatform Summit & SACON 2024) Keynote _ Power Digital Identities With AI...
(CISOPlatform Summit & SACON 2024) Keynote _ Power Digital Identities With AI...
 
Active Inference is a veryyyyyyyyyyyyyyyyyyyyyyyy
Active Inference is a veryyyyyyyyyyyyyyyyyyyyyyyyActive Inference is a veryyyyyyyyyyyyyyyyyyyyyyyy
Active Inference is a veryyyyyyyyyyyyyyyyyyyyyyyy
 
BT & Neo4j: Knowledge Graphs for Critical Enterprise Systems.pptx.pdf
BT & Neo4j: Knowledge Graphs for Critical Enterprise Systems.pptx.pdfBT & Neo4j: Knowledge Graphs for Critical Enterprise Systems.pptx.pdf
BT & Neo4j: Knowledge Graphs for Critical Enterprise Systems.pptx.pdf
 
Tirana Tech Meetup - Agentic RAG with Milvus, Llama3 and Ollama
Tirana Tech Meetup - Agentic RAG with Milvus, Llama3 and OllamaTirana Tech Meetup - Agentic RAG with Milvus, Llama3 and Ollama
Tirana Tech Meetup - Agentic RAG with Milvus, Llama3 and Ollama
 
Premium Girls Call Mumbai 9920725232 Unlimited Short Providing Girls Service ...
Premium Girls Call Mumbai 9920725232 Unlimited Short Providing Girls Service ...Premium Girls Call Mumbai 9920725232 Unlimited Short Providing Girls Service ...
Premium Girls Call Mumbai 9920725232 Unlimited Short Providing Girls Service ...
 
Litestack talk at Brighton 2024 (Unleashing the power of SQLite for Ruby apps)
Litestack talk at Brighton 2024 (Unleashing the power of SQLite for Ruby apps)Litestack talk at Brighton 2024 (Unleashing the power of SQLite for Ruby apps)
Litestack talk at Brighton 2024 (Unleashing the power of SQLite for Ruby apps)
 
Evolution of iPaaS - simplify IT workloads to provide a unified view of data...
Evolution of iPaaS - simplify IT workloads to provide a unified view of  data...Evolution of iPaaS - simplify IT workloads to provide a unified view of  data...
Evolution of iPaaS - simplify IT workloads to provide a unified view of data...
 
How Social Media Hackers Help You to See Your Wife's Message.pdf
How Social Media Hackers Help You to See Your Wife's Message.pdfHow Social Media Hackers Help You to See Your Wife's Message.pdf
How Social Media Hackers Help You to See Your Wife's Message.pdf
 
Girls Call Churchgate 9910780858 Provide Best And Top Girl Service And No1 in...
Girls Call Churchgate 9910780858 Provide Best And Top Girl Service And No1 in...Girls Call Churchgate 9910780858 Provide Best And Top Girl Service And No1 in...
Girls Call Churchgate 9910780858 Provide Best And Top Girl Service And No1 in...
 
Google I/O Extended Harare Merged Slides
Google I/O Extended Harare Merged SlidesGoogle I/O Extended Harare Merged Slides
Google I/O Extended Harare Merged Slides
 
July Patch Tuesday
July Patch TuesdayJuly Patch Tuesday
July Patch Tuesday
 
Introduction-to-the-IAM-Platform-Implementation-Plan.pptx
Introduction-to-the-IAM-Platform-Implementation-Plan.pptxIntroduction-to-the-IAM-Platform-Implementation-Plan.pptx
Introduction-to-the-IAM-Platform-Implementation-Plan.pptx
 
CHAPTER-8 COMPONENTS OF COMPUTER SYSTEM CLASS 9 CBSE
CHAPTER-8 COMPONENTS OF COMPUTER SYSTEM CLASS 9 CBSECHAPTER-8 COMPONENTS OF COMPUTER SYSTEM CLASS 9 CBSE
CHAPTER-8 COMPONENTS OF COMPUTER SYSTEM CLASS 9 CBSE
 
Vulnerability Management: A Comprehensive Overview
Vulnerability Management: A Comprehensive OverviewVulnerability Management: A Comprehensive Overview
Vulnerability Management: A Comprehensive Overview
 
Pigging Unit Lubricant Oil Blending Plant
Pigging Unit Lubricant Oil Blending PlantPigging Unit Lubricant Oil Blending Plant
Pigging Unit Lubricant Oil Blending Plant
 

The People's Revolution in DevOps