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Session 2 : Communication skills,MSTC-CU'15
This document discusses communication skills, including understanding communication through words, sounds, and body language. It outlines verbal and non-verbal communication, and describes different types of non-verbal communication such as facial expressions, postures, gestures, touch, space, and eye contact. The document also references different types of people and concludes with inviting any questions and providing contact information.
Session 2 : Communication skills,MSTC-CU'15
- 2. Prepared & Presentedby Radwa Gaber Ahmed Saeed Session 2
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- 4. Understanding • The communicationis about understanding • We retain: from words from sounds from body language 7 38 55
- 5. Communication Skills • Verbal •Non-Verbal
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