This document discusses Netflix's "Paved Road" concept, which formalizes expectations and commitments between centralized teams and engineering teams. The Paved Road provides integrated, supported tools and services to help engineers focus on delivering business value. It is not mandatory for teams to use. Investments are made in partnership with teams to understand value. The Paved Road aims to streamline processes like security and development while allowing flexibility for teams. It helps reduce costs and friction so engineers can focus on their work.