Dianne Marsh 
@dmarsh 
dmarsh@netflix.com 
! 
! 
FlowCon 2014 
Introducing Change while Preserving Engineering Velocity
Engineering Tools Charter 
We provide build and deployment tools that support engineering teams’ 
innovation. We enable velocity through investments in tooling and customer 
engagement.
We don’t 
Build, Bake, or Deploy for Teams 
or 
Manage Configurations
Planned Migrations in 2014 
• Centos to Ubuntu AMI 
• CBF to Nebula/Gradle 
• Upgrade Continuous Delivery Solution 
• Perforce to Git 
• Get Tools out of Data Center
Culture 
Freedom and Responsibility 
http://www.slideshare.net/reed2001/culture-1798664
Context, not Control
With Freedom comes Responsibility
Meet with Key Stakeholders
Describe the “Paved Road”
Support Velocity 
! 
Customer 
Engagement Team
Embed Customer Engagement Team 
on Tools Development
Migration Goals 
• Engage with our customers 
• Share the cost of change 
• Encourage self-sufficiency
Visibility 
Repeatability 
Reliability Speed 
Simplicity 
Business Agility 
Core Competencies 
Broadly Socialize the “Why”
Don’t Worry about the Easy Sells
Provide Guidance
Dates, or It Won’t Happen
But, Be Flexible
ROADSHOW
Respect the Journey
Build Tooling to Support Migration!
Let your Tools do the Talking
How did we do?
Some Data …
But … 
(http://upload.wikimedia.org/wikipedia/en/4/45/DiffusionOfInnovation.png)
Room for Improvement
More Outreach!
Increase Transparency (Dashboards)
Orient (vs. Other Teams)
Custom Training for Custom Solutions
Google for the Rest!
Your Suggestions?
Thanks! 
Dianne Marsh (@dmarsh) 
dmarsh@netflix.com

Introducing Change while Preserving Engineering Velocity