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The 'new' newsletter: the future of
school publishing
Summary
Key Pillar 1: Websites have
moved from infotainment to
‘search’.
Key Pillar 2: Short bite-sized
skimmable content.
Key Pillar 3: We don’t all absorb
content in the same way.
Key Pillar 4:
The Power of Context
6
Context Rule 1: engagement
strength varies by content
accessorising
7
Context Rule 2: Frequency is
context
8
Context Rule 3: Devices and
platforms are context
9
Key Pillar 5: Analytics
10
Key Pillar 6:
The Communications Strategy
11
The Future of School
Publishing
Halving your publishing time and
doubling parents engagement
Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 12
The format of the school
newsletter hasn’t changed
since photocopiers were
introduced to schools.
Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 13
Started asking questions?
• No school defended its newsletter readership as being high
• Schools that moved from weekly to fortnightly stated that there was not a
murmur from parents
• No school could articulate their communications strategy
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info@sponsor-ed.com.au
14
Distribution restricted – seek permission from sponsor-ed
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15
It pre-dates the internet, smart phones
and 2 working parents. It also pre-dates
a time when information was scarce.
Got to thinking
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16
is so strong that „it‟ drives the
school instead of the school driving
„it‟.
It‟s a beast that demands to be fed
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info@sponsor-ed.com.au
17
The school newsletter is largely
space and time driven not driven by
communications strategy
Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 18
Research Methodology
• Analysed over 200 school newsletters
• Victoria, Western Australia
• 90% primary, 10% secondary
• Interviews with over 50 principals
• Mix of incidental and prescribed
• Conferences, Seminars, PD’s
• Exposed research to hundred’s
• Online Survey – productivity
• 30 responses
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19
Content Mix
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20
Content Mix: By type
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21
COMMUNITY 30%
10%: Extra curricular activities
10%: Community news
10%: Advertising
INTERNAL 20%
15%: Principals message
Blowing school’s trumpet
Key staff messages
3%: Compliance
2%: Admin impacts
STUDENTS 37%
Teaching in action
Class reports
Themed events
25%: Student activities/showcasing
5%: Student acknowledgements
7%: Dates effecting students
PARENTS 11%
2%: Parents supporting learning
2%: Parent education
3%: P&F/C
Shout outs volunteers
Government prog’s
Fundraisers
4%: Dates effecting parents
Today‟s newsletter
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22
COMMUNITY 30%
INTERNAL 20%
STUDENTS 37%
PARENTS 11%
Over half of your newsletter is……..
?
PR
Public relations is the deliberate, planned and
sustained effort to establish and maintain
mutual understanding between an organisation
(or individual) and its (or their) publics
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23
More observations
• Almost no reference in the school newsletter to the school’s website
• Calendar synch very low
• Missing opportunities to build resource culture
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info@sponsor-ed.com.au
24
The Statistics
Average number of articles 23
Average number of pages 5
Average number of hours to publish 5
Average hourly rate $40
PA cost weekly cycle $8,000
Fortnightly cycle $4,000
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info@sponsor-ed.com.au
25
One reason why the newsletter is not
being read
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info@sponsor-ed.com.au
26
nottimelytimely
not important important
How much of a newsletter effects me? Can be down
to 4%
wiifm
Dates effecting me
My kids
Classroom
The rest
My InterestContent Mix
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27
Context is singularly the most
important factor in effective
communications. Schools do
not have a content problem;
they have a major context
problem.
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info@sponsor-ed.com.au
28
72%
click here13%
A reminder about Friday’s….9%
6% Distribution restricted – seek permission from sponsor-ed
info@sponsor-ed.com.au
29
Imagine if facebook was a
fortnightly newsletter from your
„friends‟. Would you read it? Same
content, different context
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info@sponsor-ed.com.au
30
Context:
Devices, Platforms and Publishing
Frequency
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info@sponsor-ed.com.au
31
How do you achieve a 50% reduction in
your publishing efforts?
• Write more often (website)
• Change the 23 articles a week (or fortnight) to
• 1 article per day (work to a plan)
• Cyclical summary
5 vs 23 10 vs 23
Distribution restricted – seek permission from sponsor-ed
info@sponsor-ed.com.au
32
Communications Planner
Distribution restricted – seek permission from sponsor-ed
info@sponsor-ed.com.au
33
Communication Strategy
Turn your NEWSLETTER into your
HOMEPAGE then into an EMAIL (or
facebook, twitter an app)
Distribution restricted – seek permission from sponsor-ed
info@sponsor-ed.com.au
35
Responsive Template: Reacts to
mobile
over 40% of web views are from
mobiles
Distribution restricted – seek permission from sponsor-ed
info@sponsor-ed.com.au
36
Goal:
to halve the publishing time and
double parent engagement
Blockers to re-engineering your
communications
Re-engineer Your Communications
• Take a 12 month view – term by term incremental changes
Distribution restricted – seek permission from sponsor-ed
info@sponsor-ed.com.au
39
“I need to see it and archive it”
Event Calendar Expires naturally
Policy/Compliance Web page Ongoing (or replaced)
Students Awards Web page Annual delete
Community News Web page Over-ride (expires)
Forms Web page Ongoing (or replaced)
Excursion PR Web page Annual delete
“If it wasn‟t for Karen chasing me
around the office for the principal‟s
message every week it‟d never get
done.”
Outcome Content /term Frequency Medium
Events Event announcements As they occur Calendar, email,
fb, app
Event reminders 12 Weekly email, fb
Teacher
Capabilities
1 Teacher focus 3 monthly email
Community
Consultation
Community polling 3 monthly fb, online form
(page)
Email
Curriculum Class activities 6 f/night fb
Happy Kids 6
“There‟s no way I‟m going to be
thinking about communications and
creating content everyday.”
“I agree so
write it once
per week.”
“….but send a
piece everyday.”
“Some parents won‟t like it.”
Call it a
trial
Measuring Success
Don‟t ask parents……
….If they
like the
change
….ask them this
week to name 3
things in the
newsletter
….then ask them
after the trial to
name 3 things they
recently read about
the school
The Solution: 2 Step Plan
Technology
Deliver to popular platforms
email, fb, app
Receive on
pc, tablet, mobile
Process
Implement a ‘term
communications plan’
Write…..
once
less
more often
1 2
Thank you
The sponsor-ed Group
W: www.sponsor-ed.com.au
E: info@sponsor-ed.com.au
P: 1300 755 010
Distribution restricted – seek permission from sponsor-ed
info@sponsor-ed.com.au
48

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The 'new' newsletter the future of school publishing summary

  • 1. The 'new' newsletter: the future of school publishing
  • 3. Key Pillar 1: Websites have moved from infotainment to ‘search’.
  • 4. Key Pillar 2: Short bite-sized skimmable content.
  • 5. Key Pillar 3: We don’t all absorb content in the same way.
  • 6. Key Pillar 4: The Power of Context 6
  • 7. Context Rule 1: engagement strength varies by content accessorising 7
  • 8. Context Rule 2: Frequency is context 8
  • 9. Context Rule 3: Devices and platforms are context 9
  • 10. Key Pillar 5: Analytics 10
  • 11. Key Pillar 6: The Communications Strategy 11
  • 12. The Future of School Publishing Halving your publishing time and doubling parents engagement Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 12
  • 13. The format of the school newsletter hasn’t changed since photocopiers were introduced to schools. Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 13
  • 14. Started asking questions? • No school defended its newsletter readership as being high • Schools that moved from weekly to fortnightly stated that there was not a murmur from parents • No school could articulate their communications strategy Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 14
  • 15. Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 15 It pre-dates the internet, smart phones and 2 working parents. It also pre-dates a time when information was scarce.
  • 16. Got to thinking Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 16
  • 17. is so strong that „it‟ drives the school instead of the school driving „it‟. It‟s a beast that demands to be fed Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 17
  • 18. The school newsletter is largely space and time driven not driven by communications strategy Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 18
  • 19. Research Methodology • Analysed over 200 school newsletters • Victoria, Western Australia • 90% primary, 10% secondary • Interviews with over 50 principals • Mix of incidental and prescribed • Conferences, Seminars, PD’s • Exposed research to hundred’s • Online Survey – productivity • 30 responses Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 19
  • 20. Content Mix Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 20
  • 21. Content Mix: By type Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 21 COMMUNITY 30% 10%: Extra curricular activities 10%: Community news 10%: Advertising INTERNAL 20% 15%: Principals message Blowing school’s trumpet Key staff messages 3%: Compliance 2%: Admin impacts STUDENTS 37% Teaching in action Class reports Themed events 25%: Student activities/showcasing 5%: Student acknowledgements 7%: Dates effecting students PARENTS 11% 2%: Parents supporting learning 2%: Parent education 3%: P&F/C Shout outs volunteers Government prog’s Fundraisers 4%: Dates effecting parents
  • 22. Today‟s newsletter Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 22 COMMUNITY 30% INTERNAL 20% STUDENTS 37% PARENTS 11%
  • 23. Over half of your newsletter is…….. ? PR Public relations is the deliberate, planned and sustained effort to establish and maintain mutual understanding between an organisation (or individual) and its (or their) publics Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 23
  • 24. More observations • Almost no reference in the school newsletter to the school’s website • Calendar synch very low • Missing opportunities to build resource culture Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 24
  • 25. The Statistics Average number of articles 23 Average number of pages 5 Average number of hours to publish 5 Average hourly rate $40 PA cost weekly cycle $8,000 Fortnightly cycle $4,000 Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 25
  • 26. One reason why the newsletter is not being read Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 26 nottimelytimely not important important How much of a newsletter effects me? Can be down to 4%
  • 27. wiifm Dates effecting me My kids Classroom The rest My InterestContent Mix Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 27
  • 28. Context is singularly the most important factor in effective communications. Schools do not have a content problem; they have a major context problem. Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 28
  • 29. 72% click here13% A reminder about Friday’s….9% 6% Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 29
  • 30. Imagine if facebook was a fortnightly newsletter from your „friends‟. Would you read it? Same content, different context Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 30
  • 31. Context: Devices, Platforms and Publishing Frequency Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 31
  • 32. How do you achieve a 50% reduction in your publishing efforts? • Write more often (website) • Change the 23 articles a week (or fortnight) to • 1 article per day (work to a plan) • Cyclical summary 5 vs 23 10 vs 23 Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 32
  • 33. Communications Planner Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 33
  • 35. Turn your NEWSLETTER into your HOMEPAGE then into an EMAIL (or facebook, twitter an app) Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 35
  • 36. Responsive Template: Reacts to mobile over 40% of web views are from mobiles Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 36
  • 37. Goal: to halve the publishing time and double parent engagement
  • 38. Blockers to re-engineering your communications
  • 39. Re-engineer Your Communications • Take a 12 month view – term by term incremental changes Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 39
  • 40. “I need to see it and archive it” Event Calendar Expires naturally Policy/Compliance Web page Ongoing (or replaced) Students Awards Web page Annual delete Community News Web page Over-ride (expires) Forms Web page Ongoing (or replaced) Excursion PR Web page Annual delete
  • 41. “If it wasn‟t for Karen chasing me around the office for the principal‟s message every week it‟d never get done.” Outcome Content /term Frequency Medium Events Event announcements As they occur Calendar, email, fb, app Event reminders 12 Weekly email, fb Teacher Capabilities 1 Teacher focus 3 monthly email Community Consultation Community polling 3 monthly fb, online form (page) Email Curriculum Class activities 6 f/night fb Happy Kids 6
  • 42. “There‟s no way I‟m going to be thinking about communications and creating content everyday.” “I agree so write it once per week.” “….but send a piece everyday.”
  • 43. “Some parents won‟t like it.” Call it a trial
  • 45. Don‟t ask parents…… ….If they like the change ….ask them this week to name 3 things in the newsletter ….then ask them after the trial to name 3 things they recently read about the school
  • 46. The Solution: 2 Step Plan Technology Deliver to popular platforms email, fb, app Receive on pc, tablet, mobile Process Implement a ‘term communications plan’ Write….. once less more often 1 2
  • 48. The sponsor-ed Group W: www.sponsor-ed.com.au E: info@sponsor-ed.com.au P: 1300 755 010 Distribution restricted – seek permission from sponsor-ed info@sponsor-ed.com.au 48