AI BRINGS PERSONALISATION BUT ULTIMATELY IT NEEDS HUMAN DATA, HUMAN RELATIONSHIPS AND HUMAN SUPPORT TO CURATE.

1. THE EMPLOYER & EMPLOYEE
PROMISE HAS
AI BRINGS PERSONALISATION
BUT ULTIMATELY IT NEEDS
HUMAN DATA, HUMAN
RELATIONSHIPS AND HUMAN
SUPPORT TO CURATE.
The New Faces of
Learning

2. Dr. Chantelle
Brandt Larsen
Daylon
Lutzenberger
Brent Colescott,
M.Ed

3. UNDERSTANDS AND DRIVES
ORGANISATIONAL LEARNING
THE LEARNING ECOSYSTEM PARTNER
UNDERSTANDS THE LEARNERS NEEDS AND
WHAT LEARNING MIX THEY REQUIRE FOR THE
SUCCESS OF THE BUSINESS. THEY BUILD
BUSINESS INTIMACY, AS WELL AS LEVERAGE
INSIGHTS AND ANALYTICS. THEY CHALLENGE
THE STATUS QUO TO ENCOURAGE NEW WAYS
OF WORKING AND THINKING.
THE LEARNING
ECOSYSTEM

4. INITIATES AND OWNS
LEARNING
THE LEARNER THAT FINDS AND EVEN OFTEN
FUNDS THEIR OWN LEARNING. HOW DO YOU
STIMULATE AND ALIGN SUCH LEARNING FOR
MUTUAL BENEFIT OF THE LEARNER AND
ORGANISATION? HOW DO YOU USE THE
CURIOUS LEARNER AS A CATALYST TO DRIVE
MORE CURIOSITY ACROSS YOUR
ORGANISATION?
THE CURIOUS
LEARNER

5. TAKES LEARNING
THAT IS FED
THE LEARNER THAT IS HAPPY TO RECEIVE
LEARNING WHEN PROVIDED. HOW DO YOU KEEP
LEARNERS UP TO DATE IN A INCREASINGLY
FAST PACED WORLD? HOW DO YOU LEVERAGE
COMMUNITIES TO ENGAGE LEARNERS IN THEIR
OWN PARTICULAR INTERESTS? HOW DO YOU
LEVERAGE AI TO CONNECT AND PULL PASSIVE
LEARNERS TO CONTENT AND CONTENT
RECOMMENDATIONS? HOW DO YOU DESIGN
LEARNING THAT THEY NEED?
THE PASSIVE
LEARNER

6. ENGAGES LEARNERS
THE COMMUNITY LEADER ENGAGES BOTH
CURIOUS AND PASSIVE LEARNERS THROUGH
THEIR INTERESTS. THEY ARE ABLE TO
ARCHITECT COMMUNITIES THAT ENGAGE
LEARNERS IN CONTENT, INTERESTS,
RECOMMENDATIONS, NETWORKS, AND
REFERRALS, LEVERAGING INSIGHT FROM AI TO
FURTHER ENGAGE AND INFLUENCE THE
STRENGTH OF THE COMMUNITY.
THE COMMUNITY
LEADER

7. TAKES LEARNING IN YOUR
ECOSYSTEM
THE LEARNING THAT DEFIES THE DEFINITION OF
A TRADITIONAL EMPLOYEE REPORTED IN THE
BALANCE SHEET BUT IS INCREASINGLY PART OF
THE VALUE CHAIN. A CONTINGENT WORKER
NEEDS TO BE ONBOARDED QUICKLY TO
COMPLETE PROJECTS, REQUIRES UP-TO-DATE
ACCREDITATION TO BE COMPLIANT AND EVEN
BE ENGAGED TO COMPETE FOR THEIR TALENT.
HOW DO YOU FORECAST THE SUPPLY AND
DEMAND OF SKILLS YOUR BUSINESS MAY NEED,
AND THEN LINK IT TO LEARNING?
THE CONTINGENT
LEARNER

8. CURATES CONTENT AHEAD
OF THE LEARNING CURVE
THE CONTENT CURATOR UNDERSTANDS THE
BUSINESS AND ITS DRIVERS AND IS ABLE TO
CURATE, TAG, MAINTAIN, AND RETIRE CONTENT
IN ORDER TO DRIVE LEARNER EXPERIENCE AND
ADOPTION. HOW DO YOU LINK THIS TO
COMMUNITIES, INTERESTS, ROLES OR EVEN
PERSONAL PLAYLISTS? HOW DO YOU ENGAGE
LEARNERS ON MULTIPLE DEVICES AND ACROSS
MULTIPLE CHANNELS?
THE CURATOR

9. DESIGNS AND BUILDS
ACADEMIES
THE CREATOR UNDERSTANDS THE LEARNING
NEEDS, HAS AN AGILE APPROACH TO TAKING
NEW CONCEPTS OUT TO MARKET, AND CAN
CREATE ACADEMY MATRICES AND LEARNING
THAT IMPACT THE BUSINESS. HOW DO YOU
MEASURE THE MATRICES THAT MATTER, SUCH
AS ATTENDANCE VERSUS NETWORK SIZE,
BUSINESS IMPACT AND ENGAGEMENT?
THE CREATOR

10. DESIGNS AND BUILDS
LEARNING
THE MAKER CREATES CONTENT IN MULTIPLE
FORMATS SUCH AS PODCASTS, VLOGS, VIRTUAL
REALITY, GAMIFICATION, E-LEARNING, AND ILT,
ETC.
THE MAKER

11. ADMINISTRATES
RESOURCES
THE ADMIN RUNS THE LOGISTICS AND
RESOURCES AND ADMINISTRATES THE
PLATFORM. HOWEVER, THE PLATFORM THEY
ADMINISTER INCREASINGLY HAS AI BUILT IN.
THEY GO BEYOND WHAT IS NECESSARY,
SEEKING QUALITATIVE INSIGHTS TO INSCRIBE
THE HUMAN EXPERIENCE INTO LEARNING.
THE ADMIN

12. LEARNS AND PERSONALIZES
THE AI LEVERAGES DATA TO UNDERSTAND
PATTERNS OF SUCCESS AND FAILURE THAT
CAN PUSH OR PULL RELEVANT CONTENT,
FORECASTS SKILL DEMANDS, AND CONNECTS
TO LEARNING.
THE AI

13. THANK YOU!

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realize their business ambitions through an array of services from strategy to
operations. Capgemini is driven by the conviction that the business value of technology
comes from and through people. It is a multicultural company of 200,000 team
members in over 40 countries. The Group reported 2017 global revenues
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