There is nothing worse than speaking with a robotic, well scripted, semi-human on the telephone. Nothing worse! Indeed, how you can say you offer a personal service when the first impression is that you are reading a script. This 30 minute webinar will share tips on making the call sound conversational! Follow these tips and you will be guaranteed to have a great enquiry to tour ratio!

1. Welcome to the Sales Webinar Series! Todays session is: The Incoming Call Conversation You may also like to check out www.ActiveMgmt.com.au while you wait.

2. Incoming Call Conversation 30 Minutes ~ Your first opportunity to make a friend, make the most of it ~

10. Remember . . . The greatest sales people today are not the greatest persuaders but rather the greatest creative problem solvers!

11. Any questions . . .

12. Would you like sales training for all your Team every month for 30 minutes, for less than the cost of a personal training session? Register now for JT’s Sales Seminars: The Incoming Call Conversation - July 6th Grabbing Details Without Grabbing Their Throat - August 3rd Is the Needs Analysis For You or Them - September 7th Do You Really Need To Do a Tour - October 5th Just Tell Them The Price - November 2nd Follow Up isn't Harassment - December 2 nd www.ActiveMgmt.com.au

13. Justin Tamsett B.Ed (Phys & Health Education) Feel free to contact JT: [email_address] or 0438 015 677 Follow JT on Twitter: @JTActiveMgmt To read JT’s blog: www.justintamsett.com Become an Active Management Fan on Facebook: www.facebook.com/activemanagement And for more information on Active Management helping your business go to: www.activemgmt.com.au "What you leave behind is not what is engraved in stone monuments, but what is woven into the lives of others." Pericles