The Groundhog Day of a Team Leader
                              by
                         Zsolt Fabok

                         2012.08.30




@ZsoltFabok                                               #ALE2012
http://zsoltfabok.com/                 http://ale2012.alenetwork.eu/
Groundhog Day
 (Atrapado en el tiempo)




                           Picture courtesy of Columbia Pictures
Groundhog Day
 (Atrapado en el tiempo)




                           Picture courtesy of Columbia Pictures
Groundhog Day
 (Atrapado en el tiempo)




                           Picture courtesy of Columbia Pictures
Groundhog Day
 (Atrapado en el tiempo)




                           Picture courtesy of Columbia Pictures
Groundhog Day
 (Atrapado en el tiempo)




                           Picture courtesy of Columbia Pictures
Groundhog Day
 (Atrapado en el tiempo)




                           Picture courtesy of Columbia Pictures
Groundhog Day
 (Atrapado en el tiempo)




                           Picture courtesy of Columbia Pictures
Groundhog Day
 (Atrapado en el tiempo)




                           Helpless




                             Picture courtesy of Columbia Pictures
The dog experiment
                by
    Prof. Dr. Martin Seligman




                                http://bcs.worthpublishers.com/myersinmodules/psychquest/05/0504.htm
Learned helplessness
is a technical term that refers to the condition of a
human or animal that has learned to behave
helplessly, failing to respond even though there
are opportunities for it to help itself by avoiding
unpleasant circumstances or by gaining positive
rewards.




                                      http://en.wikipedia.org/wiki/Learned_helplessness
Learned Causes (in our environment)
Helplessness Passivity
              No empowerment
              No improvements
Learned Causes (in our environment)
Helplessness Passivity
              No empowerment
              No improvements
              A super hero team leader arises
A super hero
Wants change
Doesn’t trust the system
Doesn’t trust anybody
Works alone
A super hero team leader in action

                    90
number of commits



                    68

                    45

                    23

                     0
                            Mon     Tue    Wed   Thu   Fri   Sat   Sun

                         Team leader 1
                         Team Leader 2
                         Average team member
A super hero team leader in action

                    30
number of commits



                    23

                    15

                     8

                     0
                         w31    w32        w33   w34   w35   w36   w37


                     Team leader 1
                     Average team member
Learned Causes (in our environment)
Helplessness Passivity
              No empowerment
              No improvements
              A super hero team leader arises
Possible Gentle push
  cures Simplicity
Gentle push
        and
 simplicity
For example,
  Shu-Ha-Ri




               Picture courtesy of Digital Natives
Gentle push
        and
 simplicity
For example,
  Shu-Ha-Ri




               Picture courtesy of Digital Natives
Gentle push
        and
 simplicity
For example,
  Shu-Ha-Ri




               Picture courtesy of Digital Natives
In order to support your team
through this difficult period
you must be intellectually
present (be a good craftsman)
Lead by example
                   Sit down and code
                      Do code review
                     Test and deploy
              Read (books and posts)
Play on stackoverflow/stackexchange
Possible Gentle push
  cures Simplicity
         Team setup
Team setup
 Have a team
     without
   poisonous
      people
Possible Gentle push
  cures Simplicity
         Team setup
         New ideas
If this is you...




...then find this guy
If this is your teammate...




...then be this guy
After reaching the critical mass...




    ...it’s time to let the group
          continue by itself
Possible Gentle push
  cures Simplicity
         Team setup
         New ideas
         High expectations
The class room experiment
                      by
     Robert Rosenthal and Lenore Jacobson
Pygmalion Effect
People will perform to the level of
expectations you set for them.
High Requires
Expectations Vision
on team level
High Requires
Expectations Vision
on team level Communication (feedback)
Communication
  “Fact and sensitivity -
knowing the state of the
mind - create an impact”
                            Neil deGrasse Tyson
Right state of mind
In order to provide usable feedback,
you must be emotionally present
(understand the state of the mind)
High Requires
Expectations Vision
on team level Communication (feedback)
              Physical presence
The Hawthorne experiments
              by
          Elton Mayo
Hawthorne Effect
the phenomenon in which subjects
in behavioral studies change their
performance in response to being
observed.
Hawthorne in our environment
    effect Being physically present
             Small environmental changes
Phil’s Last Day
Phil’s Last Day
Phil’s Last Day
Phil’s Last Day
Phil’s last day      Reality
        craftsmanship


 part of the community




good boyfriend material


            having fun
Phil’s last day      Reality
        craftsmanship     intellectually present


 part of the community    new ideas,
                          physically present,
                          changes the environment,
                          no heroism


good boyfriend material   emotionally present,
                          right state of mind

            having fun    ?
Having fun
  is a must!
Phil’s last day      Reality
        craftsmanship     intellectually present


 part of the community    new ideas,
                          physically present,
                          changes the environment,
                          no heroism


good boyfriend material   emotionally present,
                          right state of mind

            having fun    having fun
Yo
    u’Phil’s last day Reality
  da ll n
    y - ecraftsmanship intellectually present
          ed
       in     all
          or
             de of t
               r t his
          he community new ideas,
 part of the lpl o h - li
                es elp ke physically present,
                  sn      yo Ph changes the environment,
                     es
                        s t ur tnolheroism
                                  i d
                           o p ea id
                              ro m dur
                                ac mo in
                                   tiv ve g t
                                      ity on he
good boyfriend material emotionally present,  fro las
                                right state of mind t
                                                 m

             having fun     having fun
Thank you very much for your attention!




http://zsoltfabok.com/               @ZsoltFabok

The Groundhog Day of a Team Leader

  • 1.
    The Groundhog Dayof a Team Leader by Zsolt Fabok 2012.08.30 @ZsoltFabok #ALE2012 http://zsoltfabok.com/ http://ale2012.alenetwork.eu/
  • 2.
    Groundhog Day (Atrapadoen el tiempo) Picture courtesy of Columbia Pictures
  • 3.
    Groundhog Day (Atrapadoen el tiempo) Picture courtesy of Columbia Pictures
  • 4.
    Groundhog Day (Atrapadoen el tiempo) Picture courtesy of Columbia Pictures
  • 5.
    Groundhog Day (Atrapadoen el tiempo) Picture courtesy of Columbia Pictures
  • 6.
    Groundhog Day (Atrapadoen el tiempo) Picture courtesy of Columbia Pictures
  • 7.
    Groundhog Day (Atrapadoen el tiempo) Picture courtesy of Columbia Pictures
  • 8.
    Groundhog Day (Atrapadoen el tiempo) Picture courtesy of Columbia Pictures
  • 9.
    Groundhog Day (Atrapadoen el tiempo) Helpless Picture courtesy of Columbia Pictures
  • 10.
    The dog experiment by Prof. Dr. Martin Seligman http://bcs.worthpublishers.com/myersinmodules/psychquest/05/0504.htm
  • 11.
    Learned helplessness is atechnical term that refers to the condition of a human or animal that has learned to behave helplessly, failing to respond even though there are opportunities for it to help itself by avoiding unpleasant circumstances or by gaining positive rewards. http://en.wikipedia.org/wiki/Learned_helplessness
  • 12.
    Learned Causes (inour environment) Helplessness Passivity No empowerment No improvements
  • 13.
    Learned Causes (inour environment) Helplessness Passivity No empowerment No improvements A super hero team leader arises
  • 14.
    A super hero Wantschange Doesn’t trust the system Doesn’t trust anybody Works alone
  • 15.
    A super heroteam leader in action 90 number of commits 68 45 23 0 Mon Tue Wed Thu Fri Sat Sun Team leader 1 Team Leader 2 Average team member
  • 16.
    A super heroteam leader in action 30 number of commits 23 15 8 0 w31 w32 w33 w34 w35 w36 w37 Team leader 1 Average team member
  • 17.
    Learned Causes (inour environment) Helplessness Passivity No empowerment No improvements A super hero team leader arises
  • 18.
    Possible Gentle push cures Simplicity
  • 19.
    Gentle push and simplicity For example, Shu-Ha-Ri Picture courtesy of Digital Natives
  • 20.
    Gentle push and simplicity For example, Shu-Ha-Ri Picture courtesy of Digital Natives
  • 21.
    Gentle push and simplicity For example, Shu-Ha-Ri Picture courtesy of Digital Natives
  • 22.
    In order tosupport your team through this difficult period you must be intellectually present (be a good craftsman)
  • 23.
    Lead by example Sit down and code Do code review Test and deploy Read (books and posts) Play on stackoverflow/stackexchange
  • 24.
    Possible Gentle push cures Simplicity Team setup
  • 25.
    Team setup Havea team without poisonous people
  • 26.
    Possible Gentle push cures Simplicity Team setup New ideas
  • 33.
    If this isyou... ...then find this guy
  • 34.
    If this isyour teammate... ...then be this guy
  • 35.
    After reaching thecritical mass... ...it’s time to let the group continue by itself
  • 36.
    Possible Gentle push cures Simplicity Team setup New ideas High expectations
  • 37.
    The class roomexperiment by Robert Rosenthal and Lenore Jacobson
  • 38.
    Pygmalion Effect People willperform to the level of expectations you set for them.
  • 39.
  • 40.
    High Requires Expectations Vision onteam level Communication (feedback)
  • 41.
    Communication “Factand sensitivity - knowing the state of the mind - create an impact” Neil deGrasse Tyson
  • 42.
  • 43.
    In order toprovide usable feedback, you must be emotionally present (understand the state of the mind)
  • 44.
    High Requires Expectations Vision onteam level Communication (feedback) Physical presence
  • 45.
  • 46.
    Hawthorne Effect the phenomenonin which subjects in behavioral studies change their performance in response to being observed.
  • 47.
    Hawthorne in ourenvironment effect Being physically present Small environmental changes
  • 48.
  • 49.
  • 50.
  • 51.
  • 52.
    Phil’s last day Reality craftsmanship part of the community good boyfriend material having fun
  • 53.
    Phil’s last day Reality craftsmanship intellectually present part of the community new ideas, physically present, changes the environment, no heroism good boyfriend material emotionally present, right state of mind having fun ?
  • 54.
    Having fun is a must!
  • 55.
    Phil’s last day Reality craftsmanship intellectually present part of the community new ideas, physically present, changes the environment, no heroism good boyfriend material emotionally present, right state of mind having fun having fun
  • 56.
    Yo u’Phil’s last day Reality da ll n y - ecraftsmanship intellectually present ed in all or de of t r t his he community new ideas, part of the lpl o h - li es elp ke physically present, sn yo Ph changes the environment, es s t ur tnolheroism i d o p ea id ro m dur ac mo in tiv ve g t ity on he good boyfriend material emotionally present, fro las right state of mind t m having fun having fun
  • 57.
    Thank you verymuch for your attention! http://zsoltfabok.com/ @ZsoltFabok