- Traditional collaboration tools cause too much interruption from an overload of disconnected apps, interruptions, and data. - IBM is developing Watson Work to integrate analytics, collaboration, content and Watson's cognitive abilities into a single platform. This will help organizations empower employees by connecting them to experts, speeding access to relevant information, and providing space to work simply and together. - Watson Work will include team messaging, compliant communication and workflows, enterprise social networks, audio and video conferencing, content management, digital signatures, and analytics. It aims to transform digital workplaces.

1. © 2016 IBM Corporation
The Future of Work
Redefining Everyday Work with Watson
Alessandro Chinnici
Enterprise Collaboration Consultant
IBM Watson Work Solutions

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Notices and Disclaimers
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3. Up to 1/3 of value-added
collaborations come from
less than 5% of employees ²
$588 billion lost to U.S.
businesses because of office
worker interruptions ³
Only 30% of US workers
are actively engaged
in the workplace ¹
1. The Knowledge Worker’s Day: Our Findings, Basex, 2012.
2. Harvard Business Review, “Collaborative Overload,” Jan-Feb 2016.
3. Basex Research, June 2014
People are continuously distracted at work

4. Source: http://www.onpointsolutions.com.au/adoption-blog/2016/11/30/office-365-isnt-it-just-office-2106-in-the-cloud
Isn't it
just Office in the Cloud?
No... it's not.
If only it was that simple!
If it truly was that simple then
the rate of adoption would be
extremely high and it isn't,
the average adoption rate is
less than 10%.

5. Good morning, Brad

6. Today’s collaboration tools
weren’t designed to handle so
much information- in fact, they
often cause more interruption.
We’ve decided to change that

7. Traditional Work Work with Watson
Single integrated
platform
Expert advisor
Knowledge learning
Data insights
Too many
disconnected apps
Too many interruptions
Too hard to share
information
Too much data

8. Helping organizations empower people
with the ability to find, connect and work
with the right experts; speed access to
relevant content and insights; and
provide the time and space to work
simply and together.
Redefining Everyday Work with Watson

9. • Team and direct messaging
• Compliant communication and content workflows
• Enterprise social networks
• eMail
• Audio, web and video conferencing
• Content management
• Trusted digital signatures
• Everyday analytics
IBM Watson Work
Analytics, collaboration, content and Watson are coming
together to transform the digital work place.

10. Collaboration Solutions Watson Analytics
Information lifecycle
governance & compliance
Content Storage &
Workflow
Open cloud collaboration
& communication
Digital transaction &
signature
Virtual PBX communication
& collaboration
Working together with partners

11. Box and Box Relay are now part of IBM Watson Work

12. Calls
Jabber/Spark
Meetings
WebEx
Messaging
Jabber/Spark
Social
IBM Connections
Mail & calendar
IBM Verse
Cognitive
Watson APIs

15. IBM Cloud
Platform
An open strategy

16. The future is
pink
Continuously
updated
Customizable
All about
flexibility and
choice
Easily expandable
IBM Connections Next

17. Orient
Me
Important people and
communities always in view
Prioritized updates based
on your behavior and
interactions with your
colleagues
Updates grouped by
person, community or
content
Notification Center available
everywhere in Connections
Modern, focused stream
Calendar bar for at-a-
glance view of your
commitments

18. Enhanced
communities
Improved top
navigation
New layout
Clearly defined widget
style

19. New user
onboarding
First time users can
understand the value
of the offering via intro
screens that describe
the experience

21. Messaging
Collaboration
Mobile
Desktop
Cognitive
Analytics
Cloud
Social
Seamless single platform integration

22. IBM Watson Work Services (Cognitive Services and APIs)
SummarizationAction identification Moments
http://developer.watsonwork.ibm.com
Cognitive services that understand conversations
IBM Watson APIs
... and more!
ChatProject
Management
Voice / Video Talent
Management
CRMEmail

23. IBM COGNITIVE COLLABORATION AS A SERVICE
Connections
Watson
Workspace
Box Actiance Salesforce
Verse IoT
Ricoh
Cisco Spark …
Extended
with
Custom Bot
Retrieve and Rank
Instance
Custom Trained NLC
Custom Entity Models
Consumed
in COLLABORATIVE SOLUTION
DISAMBIGUATION WITH SOCIAL GRAPHS (CONNECTIONS, VERSE …)
BOTS
Watson Alchemy
Language
IDENTIFY
MOMENTS
SUMMARIZE
PRIORITIZE AND
ORGANIZE
Apache
SystemML,
Apache Spark
Watson NLC,
Alchemy
Language,
Tone Analyzer,
parts of Debater
FOCUS WITH
LENSES
Watson
Conversations,
Retrieve and
Rank
Watson NLC,
Conversations,
System-T

24. Connect
Discover
Analyze
Automate
Organize
Focus
IBM Watson
Workspace
ConversationsContent Commitments
Bots & Integrations Analytics & insights
People
Infused with
Cognitive
Applications
IBM Watson Work Services (Cognitive Services and APIs)
IBM Watson Workspace
helps individuals & teams get work done
Powered by Watson Work Services

27. Cognitive insights, actions and summaries from
conversations

28. 28
Expert AdvisorsPersonal Assistance
Helps you stay Current
Gets your answersHelp you take actions
Suggests Actions
Learns About You
In your Network
Understands your
work
Offer answers
insight
Recommends &
interacts with expert
sources
Summarizes, Priorities,
Highlights
Natural Language
Processes & Intent &
Tone
Follow the smartest
”person” in the company
Answers based on
confidence
Providing two essential new virtual team members

29. Orient Me
What do I do first?
Where do I spend my time?
Calendar Health
Plan, protect, prioritize my time
Alerts
Notifications of important to me
Expert Advisor
Expertise at my finger tips
Team Conversations
Frictionless agile collaboration
Personal Assistant
Auto prioritize email & make actionable
Redefining everyday work with Watson