June 2013
Haydn Shaughnessy
How Do You Become More Innovative?
What Does That Organization Look Like?
Fit For The Future?
How About The People In It?
“Normally when people think of
making music they think write,
record, mix. We don’t do that at all.
It is confusing and terrifying to
some artists but we do all three at
the same time. Write, mix, open
audio files, throw things onto the
phone….”
Mike Shinoda Linkin Park
Eclectic, knowledgeable, good decisions
“He (producer Salaam Remi) started
going through his sample library and all
these different crazy drums. And there
were these loud, obnoxious, just
destructive drums, and I was like, Yeah! A
girl on fire is loud and obnoxious and
destructive and just, like, totally
unrelenting and she’s free….”
Alicia Keyes on writing Girl on Fire
FOR EXAMPLE
Launching this
Before this….
Options, judgement
FOUR BIG SHIFTS
BIG SHIFT 1:
EXTERNALIZATION
ServicesServices EmployeesEmployees The
CEO
The
CEO
External
Risk
External
Risk
1990-92 2007 - 102000-03 2004-06
A Semantic Analysis of 20 years of business writing in The Harvard Business
Review, source Haydn Shaughnessy
Transition
point
Transition
point
INTERNALITIES EXTERNALITIES
How we are transitioning
What is Externalizable?
A Basic Enterprise Maturity Model
THE PRODUCT OF THE 21ST
CENTURY IS Hardware-
software- service- and-communications
Lab-based, driven
by oligopolies that
shape new markets
Attempts to
interpret and
adapt to the
service
economy
The
organization is
the innovation
CLOSE UP
THE BIG SHIFT 2 RADICAL ADJACENCY
THE REQUIREMENT TO GO OUT INTO
OTHER MARKETS WITH NEW
PRODUCTS, OR TO GO WHERE YOU
HAVE NO TRACK RECORD OR CORE
COMPETENCY.
How come Apple is the world’s top retailer?
RADICAL ADJACENCY
EXAMPLES
Apple into smartphones, and into retail
Microsoft into telephony and devices
Google into Mobile, Lending and Autos
Walmart trying to
open a bank
The BIG SHIFT 3 THE DEVICE ECONOMY
MORE AND MORE ACTIVITY IS
MEDIATED VIA A DEVICE WHICH IN
TURN MEANS YOU NEED A DEVICE
STRATEGY
The Device Economy takes us
from production to services to
device-software-service
500 BILLION
New device
businesses – social
connections,
health,
entertainment,
reading, cooking,
travel….
THE BIG SHIFT 4 – NARROW
INNOVATION
MULTIPLE SIMULTANEOUS
INNOVATIONS TO SERVE NEW,
NARROWER MARKETS FOR
THE GLOBAL MIDDLE CLASS.
Google
Glass will
launch with
2,000 apps
Why is it important now?
The new global middle class creates
massively differentiated needs, and low
cost, good enough goods
900 million – 2
billion people by
2030 = x 3 or x 7
Unprecedented opportunity.
Narrow Innovation
Example: Samsung
Over 150 different types of phone in
the US alone
Makes every type of display – OLED, LCD, PLASMA
Make computers, phones, tablets, TVs, white
goods etc
The Big Shift
Production Service ELASTIC
Siloed IT
structure,
programmatic
strategy,
closed R&D,
five year
plans,
clubbish
Plug and play
IT,
Outsourcing,
Knowledge
Management,
Services,
Agile, Open
management
Platform and
Cloud,
Mobility, APIs.
Externalized.
Ideation,
Crowd, Elastic
Resources
Narrow,
Radical
Adjacency
DECISION MAKING
WHAT DOES MY COMPANY
EXPECT ME TO DO?
WHAT IS THE RIGHT THING TO DO?
HOW CAN I LEARN A NEW BASIS
FOR DECISION MAKING CENTRED
ON EXTERNAL RELATIONSHIPS?
DECISION MAKING
WHICH ARE THE RIGHT PARTNER
OPTIONS IN THE GROUPS I DEAL WITH?
HOW CAN WE DEVOLVE RISK?
HOW CAN WE CREATE MORE OPTIONS?
ARE THERE ANY ECOSYTEM
OPPORTUNITIES AVAILABLE?
NOW THAT WE CAN NO
L0NGER SIMPLIFY
EVERYTHING WHY
DON’T WE REACH OUT
TO NEW HORIZONS
AND ACHIEVE OUR
DREAMS?
THE END
HAYDN SHAUGHNESSY
Blogs/forbes.com/haydnshaughnessy
haydn@cogenuity.com
The 10% rule
You will not make your staff creative and innovative
but you may make 10% of them more so.
Lean
Decision
improvement
Delegate budget
Delegate BI
Find your 10%

The elastic enterprise and radical adjacency

  • 1.
  • 2.
    How Do YouBecome More Innovative? What Does That Organization Look Like? Fit For The Future? How About The People In It?
  • 3.
    “Normally when peoplethink of making music they think write, record, mix. We don’t do that at all. It is confusing and terrifying to some artists but we do all three at the same time. Write, mix, open audio files, throw things onto the phone….” Mike Shinoda Linkin Park Eclectic, knowledgeable, good decisions
  • 4.
    “He (producer SalaamRemi) started going through his sample library and all these different crazy drums. And there were these loud, obnoxious, just destructive drums, and I was like, Yeah! A girl on fire is loud and obnoxious and destructive and just, like, totally unrelenting and she’s free….” Alicia Keyes on writing Girl on Fire
  • 5.
    FOR EXAMPLE Launching this Beforethis…. Options, judgement
  • 6.
  • 7.
  • 8.
    ServicesServices EmployeesEmployees The CEO The CEO External Risk External Risk 1990-922007 - 102000-03 2004-06 A Semantic Analysis of 20 years of business writing in The Harvard Business Review, source Haydn Shaughnessy Transition point Transition point INTERNALITIES EXTERNALITIES How we are transitioning
  • 9.
  • 10.
    A Basic EnterpriseMaturity Model THE PRODUCT OF THE 21ST CENTURY IS Hardware- software- service- and-communications
  • 11.
    Lab-based, driven by oligopoliesthat shape new markets Attempts to interpret and adapt to the service economy The organization is the innovation CLOSE UP
  • 12.
    THE BIG SHIFT2 RADICAL ADJACENCY THE REQUIREMENT TO GO OUT INTO OTHER MARKETS WITH NEW PRODUCTS, OR TO GO WHERE YOU HAVE NO TRACK RECORD OR CORE COMPETENCY. How come Apple is the world’s top retailer?
  • 13.
    RADICAL ADJACENCY EXAMPLES Apple intosmartphones, and into retail Microsoft into telephony and devices Google into Mobile, Lending and Autos Walmart trying to open a bank
  • 14.
    The BIG SHIFT3 THE DEVICE ECONOMY MORE AND MORE ACTIVITY IS MEDIATED VIA A DEVICE WHICH IN TURN MEANS YOU NEED A DEVICE STRATEGY
  • 15.
    The Device Economytakes us from production to services to device-software-service 500 BILLION New device businesses – social connections, health, entertainment, reading, cooking, travel….
  • 16.
    THE BIG SHIFT4 – NARROW INNOVATION MULTIPLE SIMULTANEOUS INNOVATIONS TO SERVE NEW, NARROWER MARKETS FOR THE GLOBAL MIDDLE CLASS. Google Glass will launch with 2,000 apps
  • 17.
    Why is itimportant now? The new global middle class creates massively differentiated needs, and low cost, good enough goods 900 million – 2 billion people by 2030 = x 3 or x 7 Unprecedented opportunity.
  • 18.
    Narrow Innovation Example: Samsung Over150 different types of phone in the US alone Makes every type of display – OLED, LCD, PLASMA Make computers, phones, tablets, TVs, white goods etc
  • 19.
    The Big Shift ProductionService ELASTIC Siloed IT structure, programmatic strategy, closed R&D, five year plans, clubbish Plug and play IT, Outsourcing, Knowledge Management, Services, Agile, Open management Platform and Cloud, Mobility, APIs. Externalized. Ideation, Crowd, Elastic Resources Narrow, Radical Adjacency
  • 20.
    DECISION MAKING WHAT DOESMY COMPANY EXPECT ME TO DO? WHAT IS THE RIGHT THING TO DO? HOW CAN I LEARN A NEW BASIS FOR DECISION MAKING CENTRED ON EXTERNAL RELATIONSHIPS?
  • 21.
    DECISION MAKING WHICH ARETHE RIGHT PARTNER OPTIONS IN THE GROUPS I DEAL WITH? HOW CAN WE DEVOLVE RISK? HOW CAN WE CREATE MORE OPTIONS? ARE THERE ANY ECOSYTEM OPPORTUNITIES AVAILABLE?
  • 22.
    NOW THAT WECAN NO L0NGER SIMPLIFY EVERYTHING WHY DON’T WE REACH OUT TO NEW HORIZONS AND ACHIEVE OUR DREAMS?
  • 23.
  • 24.
    The 10% rule Youwill not make your staff creative and innovative but you may make 10% of them more so. Lean Decision improvement Delegate budget Delegate BI Find your 10%