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9/14/2015 September 2015, p.1Supply Chain Insights Global Summit #ImagineSC
Supply Chain Transformation
The Eastman Chemical Company Journey to Be
a Supply Chains to Admire Winner
Kevin Pruitt
Director, Supply Chain Execution & Global Logistics
Eastman Chemical
9/14/2015 September 2015, p.2Supply Chain Insights Global Summit #ImagineSC
9/14/2015 September 2015, p.3Supply Chain Insights Global Summit #ImagineSC
Eastman Chemical Company
• A global specialty chemical company headquartered in Kingsport, Tennessee
• Approximately 15,000 employees and over 50 manufacturing sites around the
globe
• Serving customers in approximately 100 countries
• A company dedicated to environmental stewardship, social responsibility and
economic growth
• 2014 ENERGY STAR® Partner of the Year Sustained Excellence
• 2014 Ethisphere’s World’s Most Ethical ® Companies
• 2015 Glassdoor Employees’ Choice Best Places to Work (# 30)
• $10.5B Revenue
9/14/2015 September 2015, p.4Supply Chain Insights Global Summit #ImagineSC
A long history of creative thinking and industry solutions
9/14/2015 September 2015, p.5Supply Chain Insights Global Summit #ImagineSC
Journey toward specialty chemical company
9/14/2015 September 2015, p.6Supply Chain Insights Global Summit #ImagineSC
Diversity is a source of strength
End-market and geographic diversity contribute to consistent
earnings and cash flow growth
9/14/2015 September 2015, p.7Supply Chain Insights Global Summit #ImagineSC
Eastman is a market leader
of our sales revenue is from product lines in
leading market positions2/3
9/14/2015 September 2015, p.8Supply Chain Insights Global Summit #ImagineSC
Eastman’s Integrated Supply Chain is:
9/14/2015 September 2015, p.9Supply Chain Insights Global Summit #ImagineSC
Integrated Global Supply Chain Transformation Journey
9/14/2015 September 2015, p.10Supply Chain Insights Global Summit #ImagineSC
Key “Takeaways” for successful supply chain transformation
• Focus on your customers
• Integrate procurement and supply chain operations
• Continually develop and improve capabilities
People, Process, & Technology
• Align / collaborate with business partners
• Create value that contributes to business success
9/14/2015 September 2015, p.11Supply Chain Insights Global Summit #ImagineSC
It is an on-going journey
9/14/2015 September 2015, p.12Supply Chain Insights Global Summit #ImagineSC
Key “Takeaways” for successful supply chain transformation
• Focus on your customers
• Integrate procurement and supply chain operations
• Continually develop and improve capabilities
People, Process, & Technology
• Align / collaborate with business partners
• Create value that contributes to business success
9/14/2015 September 2015, p.13Supply Chain Insights Global Summit #ImagineSC
Integrate Supply Chain & Procurement Operations
Integrated Global Supply Chain
Global Supply Chain
Vice President
Global Procurement
Vice President &
Chief Procurement Officer
Supply Chain
Execution
Logistics
Direct
Procurement
& Alternate
Methods
Of Supply
Indirect
Procurement
9/14/2015 September 2015, p.14Supply Chain Insights Global Summit #ImagineSC
9/14/2015 September 2015, p.15Supply Chain Insights Global Summit #ImagineSC
Integrated Global Supply Chain Organizational Strategy
9/14/2015 September 2015, p.16Supply Chain Insights Global Summit #ImagineSC
Advantages of an integrated philosophy and approach
 Supply chain processes are cross functional - optimization of the processes
requires integration of the functional organizations
 Capabilities are enhanced with a talent management strategy that moves
employees throughout the various functions.
 Common objectives, goals, initiatives and measures ensure the optimization of
the corporation
“dashboard” of integrated metrics
 The ultimate objective is to be a reliable supplier to our customers
The integrated approach to supply chain management
enables our service and reliability
“to be the reason customers do business with Eastman”
9/14/2015 September 2015, p.17Supply Chain Insights Global Summit #ImagineSC
Key “Takeaways” for successful supply chain transformation
• Focus on your customers
• Integrate procurement and supply chain operations
• Continually develop and improve capabilities
People, Process, & Technology
• Align / collaborate with business partners
• Create value that contributes to business success
9/14/2015 September 2015, p.18Supply Chain Insights Global Summit #ImagineSC
Continually develop and improve capabilities
Business
management
skill set
Transactional
talent
profile
High
performing
analytical &
leadership
capabilities
• Develop a high performing workforce
• Sustain knowledge and expertise globally – robust “bench” &
succession plans
• Enhance leadership skills
• Utilize advancing technology to automate - improve productivity
and service
9/14/2015 September 2015, p.19Supply Chain Insights Global Summit #ImagineSC
Center of Excellence – Key to driving improvement
9/14/2015 September 2015, p.20Supply Chain Insights Global Summit #ImagineSC
Integrated Global Supply Chain “Roadmap”
9/14/2015 September 2015, p.21Supply Chain Insights Global Summit #ImagineSC
Critical Success Factors for driving transformation and improving capabilities
 Developed structured “roadmap” – aligned priorities across the organization
 Championed by leadership of the organization
 Developed governance process for each initiative
 Formed Center of Excellence – dedicated resources to drive improvement
 Formed partnerships with IT and Businesses to complete initiatives
 Demonstrated value achieved as progress was made
 Implemented solutions globally
9/14/2015 September 2015, p.22Supply Chain Insights Global Summit #ImagineSC
Key “Takeaways” for successful supply chain transformation
• Focus on your customers
• Integrate procurement and supply chain operations
• Continually develop and improve capabilities
People, Process, & Technology
• Align / collaborate with business partners
• Create value that contributes to business success
9/14/2015 September 2015, p.23Supply Chain Insights Global Summit #ImagineSC
Align and collaborate with internal business partners
Proactive
business
alignment
Reactive to
business
Business
partnership
React to business
requests
Proactively lead
initiatives in support of
business strategy
Champion initiatives
that contribute to
business results
• Align resources with business management and S&OP teams
• Gain and share market insight
• Provide commercial and contract expertise
• Accurately forecast materials, services, and distribution costs
• Develop options or solutions for business issues / challenges
• Champion initiatives to execute business strategy
• Deliver value
9/14/2015 September 2015, p.24Supply Chain Insights Global Summit #ImagineSC
Enable business success
Bottom line,
value focus
Purchase
price focus
Value,
growth
focus
Driven by cost Driven by value
contribution
Driven by value contribution
to enable growth
• Balance service, cost and working capital
• Consistently deliver value greater than the cost of the organization
• Drive strategic savings projects in:
• Procurement strategies for services and material
• Network optimization for lower distribution cost and working capital
• Trade and duty optimization
• Supply planning and asset optimization
• Ultimately be viewed as a Value Partner rather than a Cost Center
9/14/2015 September 2015, p.25Supply Chain Insights Global Summit #ImagineSC
IGSC – Must Continue to be strategic contributor to business success
Pressure to deliver value
• Stronger alignment with business
strategy
• More innovation
• Continued cost pressure
• Proactive risk management
Focus areas for success
• More collaboration
• Translation of insights into
business options
• Strong bias for action
• Robust talent management
strategy
Successful Supply Chains will be a source of strategic contribution to
business partners
9/14/2015 September 2015, p.26Supply Chain Insights Global Summit #ImagineSC
It is an on-going journey
9/14/2015 September 2015, p.27Supply Chain Insights Global Summit #ImagineSC
Integrated Global Supply Chain Vision 2020
Business
Partnership
People
Processes /
Systems
9/14/2015 September 2015, p.28Supply Chain Insights Global Summit #ImagineSC
Learnings from past failures that can accelerate your success
• Business Priorities – roadmaps and initiatives must be driven by what
the business needs to be successful
• Balance of Talent and Technology – implementing technology without
the talent to optimize utilization will yield less than desired results
• Master Data – do not underestimate the value of accurate master data
• Unrealistic Timelines – process improvement is not easy; build
aggressive but realistic timelines for major improvement projects
9/14/2015 September 2015, p.29Supply Chain Insights Global Summit #ImagineSC
External Recognition
Recognized Eastman as a having a “Supply Chain to Admire” 2014 &
2015 - annual top supply chain listing
Recognized Eastman with the
Green Supply Chain Award
Recognized Eastman’s Supply Chain
Roadmap as a top 100 Supply Chain
project for 2014
Supply Chain research company recognized Eastman as a “Supply
Chainovator”
Highlighted Eastman’s “end-to-end supply chain integration” and
“continual improvements as helping Eastman be a leader on a
global scale”
9/14/2015 September 2015, p.30Supply Chain Insights Global Summit #ImagineSC
Key “Takeaways” for successful supply chain transformation
• Focus on your customers
• Integrate procurement and supply chain operations
• Continually develop and improve capabilities
People, Process, & Technology
• Align / collaborate with business partners
• Create value that contributes to business success

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Eastman Chemical's Journey to a World-Class Supply Chain

  • 1. 9/14/2015 September 2015, p.1Supply Chain Insights Global Summit #ImagineSC Supply Chain Transformation The Eastman Chemical Company Journey to Be a Supply Chains to Admire Winner Kevin Pruitt Director, Supply Chain Execution & Global Logistics Eastman Chemical
  • 2. 9/14/2015 September 2015, p.2Supply Chain Insights Global Summit #ImagineSC
  • 3. 9/14/2015 September 2015, p.3Supply Chain Insights Global Summit #ImagineSC Eastman Chemical Company • A global specialty chemical company headquartered in Kingsport, Tennessee • Approximately 15,000 employees and over 50 manufacturing sites around the globe • Serving customers in approximately 100 countries • A company dedicated to environmental stewardship, social responsibility and economic growth • 2014 ENERGY STAR® Partner of the Year Sustained Excellence • 2014 Ethisphere’s World’s Most Ethical ® Companies • 2015 Glassdoor Employees’ Choice Best Places to Work (# 30) • $10.5B Revenue
  • 4. 9/14/2015 September 2015, p.4Supply Chain Insights Global Summit #ImagineSC A long history of creative thinking and industry solutions
  • 5. 9/14/2015 September 2015, p.5Supply Chain Insights Global Summit #ImagineSC Journey toward specialty chemical company
  • 6. 9/14/2015 September 2015, p.6Supply Chain Insights Global Summit #ImagineSC Diversity is a source of strength End-market and geographic diversity contribute to consistent earnings and cash flow growth
  • 7. 9/14/2015 September 2015, p.7Supply Chain Insights Global Summit #ImagineSC Eastman is a market leader of our sales revenue is from product lines in leading market positions2/3
  • 8. 9/14/2015 September 2015, p.8Supply Chain Insights Global Summit #ImagineSC Eastman’s Integrated Supply Chain is:
  • 9. 9/14/2015 September 2015, p.9Supply Chain Insights Global Summit #ImagineSC Integrated Global Supply Chain Transformation Journey
  • 10. 9/14/2015 September 2015, p.10Supply Chain Insights Global Summit #ImagineSC Key “Takeaways” for successful supply chain transformation • Focus on your customers • Integrate procurement and supply chain operations • Continually develop and improve capabilities People, Process, & Technology • Align / collaborate with business partners • Create value that contributes to business success
  • 11. 9/14/2015 September 2015, p.11Supply Chain Insights Global Summit #ImagineSC It is an on-going journey
  • 12. 9/14/2015 September 2015, p.12Supply Chain Insights Global Summit #ImagineSC Key “Takeaways” for successful supply chain transformation • Focus on your customers • Integrate procurement and supply chain operations • Continually develop and improve capabilities People, Process, & Technology • Align / collaborate with business partners • Create value that contributes to business success
  • 13. 9/14/2015 September 2015, p.13Supply Chain Insights Global Summit #ImagineSC Integrate Supply Chain & Procurement Operations Integrated Global Supply Chain Global Supply Chain Vice President Global Procurement Vice President & Chief Procurement Officer Supply Chain Execution Logistics Direct Procurement & Alternate Methods Of Supply Indirect Procurement
  • 14. 9/14/2015 September 2015, p.14Supply Chain Insights Global Summit #ImagineSC
  • 15. 9/14/2015 September 2015, p.15Supply Chain Insights Global Summit #ImagineSC Integrated Global Supply Chain Organizational Strategy
  • 16. 9/14/2015 September 2015, p.16Supply Chain Insights Global Summit #ImagineSC Advantages of an integrated philosophy and approach  Supply chain processes are cross functional - optimization of the processes requires integration of the functional organizations  Capabilities are enhanced with a talent management strategy that moves employees throughout the various functions.  Common objectives, goals, initiatives and measures ensure the optimization of the corporation “dashboard” of integrated metrics  The ultimate objective is to be a reliable supplier to our customers The integrated approach to supply chain management enables our service and reliability “to be the reason customers do business with Eastman”
  • 17. 9/14/2015 September 2015, p.17Supply Chain Insights Global Summit #ImagineSC Key “Takeaways” for successful supply chain transformation • Focus on your customers • Integrate procurement and supply chain operations • Continually develop and improve capabilities People, Process, & Technology • Align / collaborate with business partners • Create value that contributes to business success
  • 18. 9/14/2015 September 2015, p.18Supply Chain Insights Global Summit #ImagineSC Continually develop and improve capabilities Business management skill set Transactional talent profile High performing analytical & leadership capabilities • Develop a high performing workforce • Sustain knowledge and expertise globally – robust “bench” & succession plans • Enhance leadership skills • Utilize advancing technology to automate - improve productivity and service
  • 19. 9/14/2015 September 2015, p.19Supply Chain Insights Global Summit #ImagineSC Center of Excellence – Key to driving improvement
  • 20. 9/14/2015 September 2015, p.20Supply Chain Insights Global Summit #ImagineSC Integrated Global Supply Chain “Roadmap”
  • 21. 9/14/2015 September 2015, p.21Supply Chain Insights Global Summit #ImagineSC Critical Success Factors for driving transformation and improving capabilities  Developed structured “roadmap” – aligned priorities across the organization  Championed by leadership of the organization  Developed governance process for each initiative  Formed Center of Excellence – dedicated resources to drive improvement  Formed partnerships with IT and Businesses to complete initiatives  Demonstrated value achieved as progress was made  Implemented solutions globally
  • 22. 9/14/2015 September 2015, p.22Supply Chain Insights Global Summit #ImagineSC Key “Takeaways” for successful supply chain transformation • Focus on your customers • Integrate procurement and supply chain operations • Continually develop and improve capabilities People, Process, & Technology • Align / collaborate with business partners • Create value that contributes to business success
  • 23. 9/14/2015 September 2015, p.23Supply Chain Insights Global Summit #ImagineSC Align and collaborate with internal business partners Proactive business alignment Reactive to business Business partnership React to business requests Proactively lead initiatives in support of business strategy Champion initiatives that contribute to business results • Align resources with business management and S&OP teams • Gain and share market insight • Provide commercial and contract expertise • Accurately forecast materials, services, and distribution costs • Develop options or solutions for business issues / challenges • Champion initiatives to execute business strategy • Deliver value
  • 24. 9/14/2015 September 2015, p.24Supply Chain Insights Global Summit #ImagineSC Enable business success Bottom line, value focus Purchase price focus Value, growth focus Driven by cost Driven by value contribution Driven by value contribution to enable growth • Balance service, cost and working capital • Consistently deliver value greater than the cost of the organization • Drive strategic savings projects in: • Procurement strategies for services and material • Network optimization for lower distribution cost and working capital • Trade and duty optimization • Supply planning and asset optimization • Ultimately be viewed as a Value Partner rather than a Cost Center
  • 25. 9/14/2015 September 2015, p.25Supply Chain Insights Global Summit #ImagineSC IGSC – Must Continue to be strategic contributor to business success Pressure to deliver value • Stronger alignment with business strategy • More innovation • Continued cost pressure • Proactive risk management Focus areas for success • More collaboration • Translation of insights into business options • Strong bias for action • Robust talent management strategy Successful Supply Chains will be a source of strategic contribution to business partners
  • 26. 9/14/2015 September 2015, p.26Supply Chain Insights Global Summit #ImagineSC It is an on-going journey
  • 27. 9/14/2015 September 2015, p.27Supply Chain Insights Global Summit #ImagineSC Integrated Global Supply Chain Vision 2020 Business Partnership People Processes / Systems
  • 28. 9/14/2015 September 2015, p.28Supply Chain Insights Global Summit #ImagineSC Learnings from past failures that can accelerate your success • Business Priorities – roadmaps and initiatives must be driven by what the business needs to be successful • Balance of Talent and Technology – implementing technology without the talent to optimize utilization will yield less than desired results • Master Data – do not underestimate the value of accurate master data • Unrealistic Timelines – process improvement is not easy; build aggressive but realistic timelines for major improvement projects
  • 29. 9/14/2015 September 2015, p.29Supply Chain Insights Global Summit #ImagineSC External Recognition Recognized Eastman as a having a “Supply Chain to Admire” 2014 & 2015 - annual top supply chain listing Recognized Eastman with the Green Supply Chain Award Recognized Eastman’s Supply Chain Roadmap as a top 100 Supply Chain project for 2014 Supply Chain research company recognized Eastman as a “Supply Chainovator” Highlighted Eastman’s “end-to-end supply chain integration” and “continual improvements as helping Eastman be a leader on a global scale”
  • 30. 9/14/2015 September 2015, p.30Supply Chain Insights Global Summit #ImagineSC Key “Takeaways” for successful supply chain transformation • Focus on your customers • Integrate procurement and supply chain operations • Continually develop and improve capabilities People, Process, & Technology • Align / collaborate with business partners • Create value that contributes to business success